- observium - lists.observium.org

EU VAT changes
by Adam Armstrong 23 Dec '14

23 Dec '14

Hi All, This is mostly only relevant to people within the EU. In January new EU-wide rules come into effect regarding the collection of VAT on cross-border digital transactions. Anyone who sells a digital product in the EU will now be required to collect 2 "non contradictory" forms of identification from every customer in order to verify their country of residence. They will then be required to charge that customer VAT at their country of residence's local rate and then pay that VAT to their country of residence's tax collection agency. This effectively means that you need to know and track the VAT rates in all 28 EU states, as well as ascertain the location of any customer before they can be given a price. You're not required to retain all of this information for 10 years, and ANY tax collection agency in the EU is now entitled to access to your company's financial records. This applies to everyone, and has no threshold. Within your own countries, you only collect VAT once you hit a certain threshold, which in the UK is £80k. Under the new rules everyone is required to collect VAT in every other EU country, even if they're not required to collect it in their home country. This also means that even if you're not required to collect VAT in your own country, you still have to register for VAT in your home country and produce VAT returns. You also have to produce VAT returns for EVERY COUNTRY WITHIN WHICH YOU HAVE A CUSTOMER. In the UK we have a government system which allows us to send a single unified VAT return for all EU countries to our tax collection agency, and they will forward the relevant data on, but I'm not sure if that exists in all countries. If you're in the EU and understand how truly insane this is, please sign this petition : https://www.change.org/p/pierre-moscovici-a-unilateral-suspension-of-the-in… If you're in the UK, there is also this : https://www.change.org/p/vince-cable-mp-uphold-the-vat-exemption-threshold-… The fallout from this is that I may have to suspend sales of Observium subscriptions in the EU starting on January 1st, since I simply don't have the ability to handle the administrative overhead involved. Thanks, adam.

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Renewing subscription
by Carlos Martinez 22 Dec '14

22 Dec '14

I went to update this morning and it prompted me for my SVN credentials and would not take them, I assume my subscription expired, how do I renew and maintain the same user/pass?

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Latency Alert
by Hamilton, Kent 22 Dec '14

22 Dec '14

Anyone have an alert check for latency to a device? Is it possible? I don't really see anything that fits. ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

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aggregate alert emails?
by Zhenhui Liang 22 Dec '14

22 Dec '14

Hi, Is it possible to aggregate alert emails? When a switch does fail, it might generate thousands of alerts. For our case maybe even thousands of txt messages to a pager. Is it possible to configure observium to detect such kind of massive alerts and aggregate them to only send a few alerts out? Thanks. —Zhenhui

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Bad location - lat\long?
by Mike Hammett 22 Dec '14

22 Dec '14

I put the lat/long that GMaps reports for a given location into the SNMP location. When I search for that lat\long in GMaps, it goes to the correct location. When I look at the Observium map, it's about 2 miles off, straight south. I have included screen shots of the different positions and coordinates. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com

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Map questions
by John Brown 22 Dec '14

22 Dec '14

Hi I have a couple of questions about the google map on Observium: 1. Is there away to have the map center on a point and zoom into that point to a certain level of zoom, as the default. The reason I ask is we have most of our infra-structure in a single city, and a few "interconnection / peering pop's" in other states. For normal use we would prefer that the default location and zoom level be on our core service city. 2. Is there away to have a KML/KMZ file added into the map being displayed by Observium. For example, it would be handing to show our fiber ring along with the tear drop icons that Observium displays. As extra credit it would be nice to render a polygon either Green, Yellow or Red depending on status.... Thanks

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Re: [Observium] FW: Observium mailing list
by Nate Mellendorf 21 Dec '14

21 Dec '14

I believe this can be marked as resolved. All of our devices were listed as offline this morning, which was caused by the following: http://www.observium.org/wiki/FAQs#All_my_hosts_seem_down_to_Observium_.2F_… I followed the guide, and removed .index from the noted directory. As soon as I did that, everything started polling again. At around the same time, I also found this: http://www.observium.org/wiki/Poller-wrapper.py Our poller was set to use 3 threads, so I bumped it up to 12. After review, I found that my alert checker was now listing devices as checking in and passing the offline test. I faked an outage on a test device, which triggered the e-mail alert. Thanks again for the assistance on this. I'll have to dig into the snmp bug a little bit, but all is now working as it should. Regards, Nate Mellendorf | Network Analyst | Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320.251.4700 x183 | 877.797.4700 x183 www.NetgainHosting.com<http://www.netgainhosting.com/> [cid:image002.png@01D01D29.BE602120] ________________________________ The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited. From: Nate Mellendorf Sent: Saturday, December 20, 2014 7:46 PM To: observium(a)observium.org Subject: RE: observium Digest, Vol 53, Issue 102 Tom, Thank you very much for looking at my configuration. I failed to note earlier, that I receive the same results when I change the delay of this alert back down to 0. For the sake of my own sanity though, I went back and changed it just now. I triggered a false device outage, which failed to trigger the alert. Something odd I am seeing, is that Observium is now listing 8 devices as having passed the alert check, with 464 devices still listed as never checked. As you can see from my screen shots earlier, that the alert checked never listed any devices as having been successfully checked. They were all greyed out. As you've confirmed that the alert checker is configured correctly, I'm somewhat stumped. I'll keep digging, as this is a feature I'd really like to get working. Side Note: Our CPU and RAM are not hitting 100% utilization on our host, so now I'm suspicious of we're just pushing the Observium platform a little too hard. There are occasions when loading Observium takes longer than expected. When I create a new alert and regenerate them, the page seems to timeout. (I've included the graphs of our disk I/O, as It's been suggested before as something to keep an eye on.) Any other thoughts or insight on this would be greatly appreciated. Thanks again for your time on both the project and on this thread. [cid:image004.jpg@01D01D29.BE4F3130] Regards, Nate Mellendorf | NETWORK ANALYST | Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320.251.4700 x183 | 877.797.4700 x183 www.NetgainHosting.com The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited. -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of observium-request(a)observium.org Sent: Saturday, December 20, 2014 7:06 PM To: observium(a)observium.org Subject: observium Digest, Vol 53, Issue 102 Send observium mailing list submissions to observium(a)observium.org<mailto:observium@observium.org> To subscribe or unsubscribe via the World Wide Web, visit http://postman.memetic.org/cgi-bin/mailman/listinfo/observium or, via email, send a message with subject or body 'help' to observium-request(a)observium.org<mailto:observium-request@observium.org> You can reach the person managing the list at observium-owner(a)observium.org<mailto:observium-owner@observium.org> When replying, please edit your Subject line so it is more specific than "Re: Contents of observium digest..." Today's Topics: 1. Re: FW: Observium mailing list (Tom Laermans) ---------------------------------------------------------------------- Message: 1 Date: Sun, 21 Dec 2014 02:06:09 +0100 From: Tom Laermans <tom.laermans(a)powersource.cx<mailto:tom.laermans@powersource.cx>> To: Observium Network Observation System <observium(a)observium.org<mailto:observium@observium.org>> Subject: Re: [Observium] FW: Observium mailing list Message-ID: <54961D01.3070002(a)powersource.cx<mailto:54961D01.3070002@powersource.cx>> Content-Type: text/plain; charset="windows-1252"; Format="flowed" Hi Nate, You set the "delay" to 1 which means Observium will wait 1 extra poll to see if the alert condition restores itself (which it seems to do judging by your alert log - hence no alert). Tom On 18/12/2014 04:09, Nate Mellendorf wrote: > > Good evening all, > > After much trial and error, I?ve been unsuccessful in implementing a > simple up/down device alert within Observium. > > As I searched around the web for a solution, It seemed as though this > hasn?t been much of an issue for most users. > > Here?s some additional documentation I followed to try and fix it myself: > > http://www.maartenmoerman.nl/?p=612(Nice work on this one) > > https://www.mail-archive.com/observium@observium.org/msg05915.html > > http://www.observium.org/wiki/FAQ > > http://www.observium.org/wiki/Creating_an_Alert_Checker > > I?m starting think that my configuration file (config.php) could have > something to do with it. I?ve included it, along with multiple > snip-its to try and assist you in seeing my work. > > If anyone has any suggestions on this, they would be greatly > appreciated. I?ve been working on this on and off for the past few > days now, and I?ve had no success in generating an offline alert.The > alert log shows the test as failed, but delayed. It never actually > send out an e-mail. My apologies in advance, if this turns out to be > user error. > > Thanks in advance for any time put into this. If there is anything > else I can provide to further assist in troubleshooting, please let me > know. > > I?d be more than happy to provide it. > > *Omitted config.php:* > > *?* > > // Enable alerter > > $config['poller-wrapper']['alerter']= TRUE; > > // Disable page refresh > > $config['page_refresh']= "300";## Refresh the page every xx seconds > > // Set up a default alerter (email to a single address) > > $config['email']['default']= "nate.mellendorf(a)netgainhosting.com > <mailto:nate.mellendorf@netgainhosting.com>"; > > $config['alerts']['email']['from']= "observium(a)netgainhosting.com > <mailto:observium@netgainhosting.com>"; > > $config['email']['default_only']= TRUE; > > $config['email']['enable']= TRUE;// Disables OLD alerting system > > $config['alerts']['interval']= 310; > > *?* > > /Sensitive information has been omitted./ > > *The alert I?ve configured:*(image)** > > *Here is what I see when I?ve review the alert:*(image)** > > *Here?s the alert log that?s generated:*(image) > > (As you can see, the alert is triggered but delayed.) > > *Finally, here is what?s found when I review the logs of an offline > device:*(image)** > > Thanks again everyone, > > *Nate Mellendorf **|****Network Analyst **|****Netgain** > *720 West Saint Germain Street | St. Cloud | MN | 56301 > Phone: 320.251.4700 x183 *|* 877.797.4700 x183 > *www.NetgainHosting.com* <http://www.netgainhosting.com/>** > > > ---------------------------------------------------------------------- > -- > > The information contained in this email message is for the designated > recipient only and may be privileged, confidential, and protected from > disclosure. If you have received this message in error, please notify > the sender immediately and delete the original. Any dissemination, > distribution, copying or other use of this message or any information > contained within is strictly prohibited. > > > > _______________________________________________ > observium mailing list > observium(a)observium.org<mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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Re: [Observium] observium Digest, Vol 53, Issue 102
by Nate Mellendorf 21 Dec '14

21 Dec '14

Tom, Thank you very much for looking at my configuration. I failed to note earlier, that I receive the same results when I change the delay of this alert back down to 0. For the sake of my own sanity though, I went back and changed it just now. I triggered a false device outage, which failed to trigger the alert. Something odd I am seeing, is that Observium is now listing 8 devices as having passed the alert check, with 464 devices still listed as never checked. As you can see from my screen shots earlier, that the alert checked never listed any devices as having been successfully checked. They were all greyed out. As you've confirmed that the alert checker is configured correctly, I'm somewhat stumped. I'll keep digging, as this is a feature I'd really like to get working. Side Note: Our CPU and RAM are not hitting 100% utilization on our host, so now I'm suspicious of we're just pushing the Observium platform a little too hard. There are occasions when loading Observium takes longer than expected. When I create a new alert and regenerate them, the page seems to timeout. (I've included the graphs of our disk I/O, as It's been suggested before as something to keep an eye on.) Any other thoughts or insight on this would be greatly appreciated. Thanks again for your time on both the project and on this thread. [cid:image002.jpg@01D01C8D.86635E50] Regards, Nate Mellendorf | NETWORK ANALYST | Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320.251.4700 x183 | 877.797.4700 x183 www.NetgainHosting.com The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited. -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of observium-request(a)observium.org Sent: Saturday, December 20, 2014 7:06 PM To: observium(a)observium.org Subject: observium Digest, Vol 53, Issue 102 Send observium mailing list submissions to observium(a)observium.org<mailto:observium@observium.org> To subscribe or unsubscribe via the World Wide Web, visit http://postman.memetic.org/cgi-bin/mailman/listinfo/observium or, via email, send a message with subject or body 'help' to observium-request(a)observium.org<mailto:observium-request@observium.org> You can reach the person managing the list at observium-owner(a)observium.org<mailto:observium-owner@observium.org> When replying, please edit your Subject line so it is more specific than "Re: Contents of observium digest..." Today's Topics: 1. Re: FW: Observium mailing list (Tom Laermans) ---------------------------------------------------------------------- Message: 1 Date: Sun, 21 Dec 2014 02:06:09 +0100 From: Tom Laermans <tom.laermans(a)powersource.cx<mailto:tom.laermans@powersource.cx>> To: Observium Network Observation System <observium(a)observium.org<mailto:observium@observium.org>> Subject: Re: [Observium] FW: Observium mailing list Message-ID: <54961D01.3070002(a)powersource.cx<mailto:54961D01.3070002@powersource.cx>> Content-Type: text/plain; charset="windows-1252"; Format="flowed" Hi Nate, You set the "delay" to 1 which means Observium will wait 1 extra poll to see if the alert condition restores itself (which it seems to do judging by your alert log - hence no alert). Tom On 18/12/2014 04:09, Nate Mellendorf wrote: > > Good evening all, > > After much trial and error, I?ve been unsuccessful in implementing a > simple up/down device alert within Observium. > > As I searched around the web for a solution, It seemed as though this > hasn?t been much of an issue for most users. > > Here?s some additional documentation I followed to try and fix it myself: > > http://www.maartenmoerman.nl/?p=612(Nice work on this one) > > https://www.mail-archive.com/observium@observium.org/msg05915.html > > http://www.observium.org/wiki/FAQ > > http://www.observium.org/wiki/Creating_an_Alert_Checker > > I?m starting think that my configuration file (config.php) could have > something to do with it. I?ve included it, along with multiple > snip-its to try and assist you in seeing my work. > > If anyone has any suggestions on this, they would be greatly > appreciated. I?ve been working on this on and off for the past few > days now, and I?ve had no success in generating an offline alert.The > alert log shows the test as failed, but delayed. It never actually > send out an e-mail. My apologies in advance, if this turns out to be > user error. > > Thanks in advance for any time put into this. If there is anything > else I can provide to further assist in troubleshooting, please let me > know. > > I?d be more than happy to provide it. > > *Omitted config.php:* > > *?* > > // Enable alerter > > $config['poller-wrapper']['alerter']= TRUE; > > // Disable page refresh > > $config['page_refresh']= "300";## Refresh the page every xx seconds > > // Set up a default alerter (email to a single address) > > $config['email']['default']= "nate.mellendorf(a)netgainhosting.com > <mailto:nate.mellendorf@netgainhosting.com>"; > > $config['alerts']['email']['from']= "observium(a)netgainhosting.com > <mailto:observium@netgainhosting.com>"; > > $config['email']['default_only']= TRUE; > > $config['email']['enable']= TRUE;// Disables OLD alerting system > > $config['alerts']['interval']= 310; > > *?* > > /Sensitive information has been omitted./ > > *The alert I?ve configured:*(image)** > > *Here is what I see when I?ve review the alert:*(image)** > > *Here?s the alert log that?s generated:*(image) > > (As you can see, the alert is triggered but delayed.) > > *Finally, here is what?s found when I review the logs of an offline > device:*(image)** > > Thanks again everyone, > > *Nate Mellendorf **|****Network Analyst **|****Netgain** > *720 West Saint Germain Street | St. Cloud | MN | 56301 > Phone: 320.251.4700 x183 *|* 877.797.4700 x183 > *www.NetgainHosting.com* <http://www.netgainhosting.com/>** > > > ---------------------------------------------------------------------- > -- > > The information contained in this email message is for the designated > recipient only and may be privileged, confidential, and protected from > disclosure. If you have received this message in error, please notify > the sender immediately and delete the original. Any dissemination, > distribution, copying or other use of this message or any information > contained within is strictly prohibited. > > > > _______________________________________________ > observium mailing list > observium(a)observium.org<mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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FW: Observium mailing list
by Nate Mellendorf 21 Dec '14

21 Dec '14

Good evening all, After much trial and error, I've been unsuccessful in implementing a simple up/down device alert within Observium. As I searched around the web for a solution, It seemed as though this hasn't been much of an issue for most users. Here's some additional documentation I followed to try and fix it myself: http://www.maartenmoerman.nl/?p=612 (Nice work on this one) https://www.mail-archive.com/observium@observium.org/msg05915.html http://www.observium.org/wiki/FAQ http://www.observium.org/wiki/Creating_an_Alert_Checker I'm starting think that my configuration file (config.php) could have something to do with it. I've included it, along with multiple snip-its to try and assist you in seeing my work. If anyone has any suggestions on this, they would be greatly appreciated. I've been working on this on and off for the past few days now, and I've had no success in generating an offline alert. The alert log shows the test as failed, but delayed. It never actually send out an e-mail. My apologies in advance, if this turns out to be user error. Thanks in advance for any time put into this. If there is anything else I can provide to further assist in troubleshooting, please let me know. I'd be more than happy to provide it. Omitted config.php: ... // Enable alerter $config['poller-wrapper']['alerter'] = TRUE; // Disable page refresh $config['page_refresh'] = "300"; ## Refresh the page every xx seconds // Set up a default alerter (email to a single address) $config['email']['default'] = "nate.mellendorf(a)netgainhosting.com<mailto:nate.mellendorf@netgainhosting.com>"; $config['alerts']['email']['from'] = "observium(a)netgainhosting.com<mailto:observium@netgainhosting.com>"; $config['email']['default_only'] = TRUE; $config['email']['enable'] = TRUE; // Disables OLD alerting system $config['alerts']['interval'] = 310; ... Sensitive information has been omitted. The alert I've configured: (image) [cid:image005.jpg@01D01A3D.CD665F70] Here is what I see when I've review the alert: (image) [cid:image006.jpg@01D01A3D.CD665F70] Here's the alert log that's generated: (image) (As you can see, the alert is triggered but delayed.) [cid:image008.jpg@01D01A3D.CD665F70] Finally, here is what's found when I review the logs of an offline device: (image) [cid:image009.jpg@01D01A3D.CD665F70] Thanks again everyone, Nate Mellendorf | Network Analyst | Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320.251.4700 x183 | 877.797.4700 x183 www.NetgainHosting.com<http://www.netgainhosting.com/> [cid:image007.png@01D017BA.8560E4A0] ________________________________ The information contained in this email message is for the designated recipient only and may be privileged, confidential, and protected from disclosure. If you have received this message in error, please notify the sender immediately and delete the original. Any dissemination, distribution, copying or other use of this message or any information contained within is strictly prohibited.

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Alerting for applications (with unix-agent)
by Vladislav Solovei 20 Dec '14

20 Dec '14

Hi, all :-) Tell me, please... It is possible to add alert checkers for applications? PowerDNS queries, on example, etc..?

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