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Re: [Observium] Search Bug
by Andrej Kurlovic 04 Apr '14

04 Apr '14

Thank you Mike. It is working now. Regards, Andrej Kurlovic _____________________________________________________________________ The opinions either expressed or implied in this message are those of the sender and not necessarily those of Frontline Consultancy and Business Services Ltd. This message has been checked for all known viruses by Star Internet delivered through the MessageLabs Virus Control Centre. For further information visit http://www.star.net.uk/stats.asp

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Search Bug
by Andrej Kurlovic 04 Apr '14

04 Apr '14

Good Day Observium, I noticed one bug with Observium. Let's say I have a switch with user ports. Users are come and go, so I would like to disable alerts on them for Port Down State on the main page (see screenshot) [cid:image001.png@01CF4FDE.15C3A0F0] To do that I will go to device setting page->Ports https://observium.frontline/device/device=34/tab=edit/section=ports/ and Toggle alerts to No (see screenshot) [cid:image003.png@01CF4FDE.34DDF850] As soon as I save this, port is no longer appear in the main page as intended, but what is does as well - I can't search for the port in the search bar anymore (see screenshot examples below) Before toggle alerts off (Alerts=Yes): [cid:image002.png@01CF4FDF.27FC9640] After I toggle alerts off (Alerts=No) [cid:image004.png@01CF4FDF.27FC9640] This happens instantaneously as soon as I toggle alerts to No, and when I toggle back to Yes I can search port again. Can you please advise if this is expected behaviour? Because what I want is to disable alerts for user ports, to ensure that on the main page only alerts for important ports appear, however I still want to be able to search ports (with Alerts set to NO) using search box. Thank you in advance, Regards, Andrej Kurlovic Network and Security Manager Frontline Consultancy _____________________________________________________________________ The opinions either expressed or implied in this message are those of the sender and not necessarily those of Frontline Consultancy and Business Services Ltd. This message has been checked for all known viruses by Star Internet delivered through the MessageLabs Virus Control Centre. For further information visit http://www.star.net.uk/stats.asp

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Feature Request: filter by snmp system contact
by Martin Smith 04 Apr '14

04 Apr '14

Hello developers, I would like to request the ability to filter by the SysContact field. Devices and ports already have the ability to be filtered by states, speeds, media, port types and locations; I think it would be beneficial to add snmp contact as well. Mostly, I'd like to see it added to the filter header on both the devices and ports pages. [cid:image002.jpg@01CF4F2A.DE764F70] For companies who use the same system contact on all their devices this may have limited value. However, hosting providers could use the feature to filter by device ownership or local network engineer. As we often manage/monitor many devices owned by other companies. Thanks for your consideration of this request, Martin Smith | Network Analyst | Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320-257-6607 | 877.797.4700 x170

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Re: [Observium] Discovery crashing UPS management card
by Steve Kersley 03 Apr '14

03 Apr '14

> > > > For the record, Eaton have confirmed that they have reproduced the fault > on the 9xx range of UPSes including on the latest revision of management > card so it is being raised as a bug and is not just an issue with my particular > hardware. > That's good, I guess (hope) they'll release a fixed version... > > We can't really get around the table reading. What you could do in the > meanwhile is add UPS-MIB to the $config['os']['powerware']['mibs'] > array, and remove XUPS-MIB from there. Note that it'll affect all your > powerware UPSes... but I guess that should stop it from crashing. > Barring any bugs in their UPS-MIB table walk code *G*. > > Ideal situation would be to not crash on a simple table walk of course ;-) > > Tom Just upgraded to this week's latest community release, and it is presumably now not walking the tree, as it is no longer triggering this crash, and is now picking up the other voltages correctly. Great job on fixing a bug that wasn't yours to fix before I'd even told you about it :-) Hopefully Eaton will be equally efficient! Am very impressed with what I've seen so far in Observium in a week's dabbling. Am certainly contemplating taking out a subscription to stay current once I've done some more testing and added the rest of our equipment in, and ideally found some way to make it talk to the equipment that doesn't do SNMP... Steve.

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strange discovery behaviour
by Bastiaan Topper 02 Apr '14

02 Apr '14

Hi, We have a few Cisco routers monitored by Observium which lose their attributes over time. When I do a manual discovery the memory/processor/ip address and BGP peers are correctly added. But over time (between minutes and hours, as you can see below) the information is removed. [cid:image001.png@01CF4D9A.03605160] Then information about BGP or processor/memory disappear. After a manual discovery of the device they are added back, but again after a while they disappear. [cid:image005.png@01CF4D9A.566ADCE0] Is this some kind of bug? Do you need any debug information from me, please let me know!? Thanks. Met vriendelijke groet, Bastiaan Topper

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Re: [Observium] Discovery crashing UPS management card
by Steve Kersley 02 Apr '14

02 Apr '14

> It's not a separate module, we don't have toggles for MIBs at this point. We > could add this of course. > > I don't think powerware has UPS-MIB in its mibs list right now, do they > (also) support it? > Enabling both will give you duplicate readings, I have uncommitted > unfinished code to do away with the dupes. > This particular UPS certainly responds to requests on the upsMIB OIDs (my old homebrew monitoring reads voltages from those). For the record, Eaton have confirmed that they have reproduced the fault on the 9xx range of UPSes including on the latest revision of management card so it is being raised as a bug and is not just an issue with my particular hardware. Steve.

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Device page not building correct
by A. Lantink 02 Apr '14

02 Apr '14

Hi all, Since a couple of builds i have a problem with the device page. I didn't mention it yet, since I couldn't exactly reproduce since which update the error occurred, and hoped it would go away after some other updates. But it's still here. The page is somehow not completely generated. See below the example of device=1, but all devices have the same problem. The HTML source can be viewed here: http://www.colocenter.nl/observium_device_source.txt It just stops. Running the latest SVN version(5176). The main page, and for example the ports page work fine. It's just the device page. http://www.colostats.nl/devices/ works fine, but http://www.colostats.nl/device/device=ID/ wont. Any idea's what his might be causing? Kind regards, Alexander

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API calls return blank page
by Spencer Gaw 02 Apr '14

02 Apr '14

Hey guys, After upgrading my test Observium server to revision 5188, all API calls return a blank page. Going through the Apache error logs, I found: /[Tue Apr 01 16:37:13 2014] [error] [client //REDACTED//] PHP Fatal error: Call to undefined function get_vars() in /opt/observium/html/api.php on line 26/ Comparing this section of api.php to my production Observium server running revision 5167, there are some differences: *r5188 api.php* /$vars = get_vars('GET');// //$vars['module'] = (!empty($vars['module']) ? $vars['module'] : "demo"); /*r5167 api.php */foreach ($_GET as $key=>$get_var) {// // if (!empty($get_var)) {// // $vars[$key] = filter_var($get_var, FILTER_SANITIZE_STRING);// // }// //}/* *Any ideas where to start on this one? Admittedly, PHP is Greek to me but hopefully this means something to you folks over in Dev Land. If there's any additional info you'd like, please feel free to ask. Regards, SG

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imbedded alert graphs missing in alert emails using outlook / gmail
by Martin Smith 01 Apr '14

01 Apr '14

Hello, I'm aware that the imbedded image problem has been discussed on here previously. I believe the final answer was "outlook sucks". Both outlook and Gmail web are unable to display the images, but my android email application works. I asked one of our support guys to take a peak and help shed some light on the matter. According to him, it might boil down to using a cid tag instead of a data tag to imbed the image. I have no idea what that means, but hopefully it will help an intelligent developer. Thanks for any and all help into this matter. I'd love to see graphs in my alerts! I've included his email below for additional details: ------ The specific image in question that is not loading is embedded as a base64 encoded image, with a data tag instead of cid tag for the source URL in the message source. Outlook uses Word for composing and displaying emails, and apparently Word does not support the method by which the png file was embedded, as it does not use a cid tag. The PNG format itself is not the issue, because I was able to acquire the original image, paste it into a new email in Outlook, and send it to myself, and it shows up just fine. Looking at the source in that scenario, the PNG source is using a cid tag. I'm uncertain how the message in question is being generated, and whether the method by which it's embedding the image can be altered, but ultimately it seems like the current method is unsupported by Outlook/Word, and I have not yet found any good fixes or workarounds, other than to change the embedding method, or to run a command in Outlook that will open the email in a web browser, which will then display the image in question. Supporting evidence: http://social.msdn.microsoft.com/Forums/office/en-US/be82ffd0-66ec-4f9f-847… http://forums.textcontrol.com/showthread.php?325334-Image-SaveAsData-when-s… http://stackoverflow.com/questions/16349655/outlook-does-not-display-valid-… ------ Regards, Martin Smith | Network Analyst | Netgain 720 West Saint Germain Street | St. Cloud | MN | 56301 Phone: 320-257-6607 | 877.797.4700 x170

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Help with a simple email setting
by Jake Hansen 01 Apr '14

01 Apr '14

Sorry if this has been posted before but I have been trying to find it for a few hours now. I'm trying to find where the system sets the emailto field when hosts go down. Right now, when a host goes down, somehow its still emailing the old email address sometimes. I have grep -R the entire /opt/observium folder but nothing comes up. I have also tried to set the following setting to no avail $config['alerts']['email']['enable'] = TRUE; $config['alerts']['email']['default'] = "netops(a)blah.com"; $config['alerts']['alerter']['default']['descr'] = "Default Email Alert"; $config['alerts']['alerter']['default']['type'] = "email"; $config['alerts']['alerter']['default']['contact'] = "netops(a)blah.com"; $config['alerts']['alerter']['default']['enable'] = TRUE; But sometimes some of the emails(not all) will still go out to our old email address help(a)blah.com I cant for the life of me figure out how to fix it and have been scouring the observium docs to no avail. Any help would be most appreciated. Thanks! -- Jake Hansen Sr. Network Administrator ZTelco / Zray Technologies, Inc. 858-431-4411 Direct 858-565-2155 Office

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