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Re: [Observium] Critical alert not matching alerts checker
by Tom Laermans 23 Mar '15

23 Mar '15

Quick reply from my cellphone, you need an alert checker for entity type status instead of sensor since a few weeks... Tom On Mar 22, 2015 7:55 PM, Robert Williams <Robert(a)CustodianDC.com> wrote: > > Hi All, > > > > I have a device a Cisco 2960G with a failed internal PSU that has switched to it’s backup RPS supply. Observium is correctly identifying this as ‘critical’ under the Status Indicators for the device in question (image below): > > > > > > > > There is a “Hardware Fault” event I have created which /should/ have matched this, I believe: > > > > > > (I’ve added the match for value = critical as a test, it wasn’t there originally) > > > > This alert checker correctly matches a who load of devices and status checkers on many devices (1691 in total, all green): > > > > > > However, for this particular type of sensor, it does not see any sensors which match the “Hardware Fault” checker. As you can see, I have already removed all the “Device Match” and “Entity Match” criteria from the checker itself to rule that out. So essentially this checker is matching every type of sensor that there is (except, obviously, the one which I want it to). > > > > When I click the link on the graph for “Sw1, PS1 Critical, RPS Normal” sensor I get this URL http://observium-server/device/device=343/tab=health/metric=status/ which may be of use in helping diagnose this. > > > > After doing some more checking, I’ve found that it is not matching any other kind of sensor with a similar class, for example it does not match the WS-CAC-4000W-IN power supplies in any of the Cat6k chassis either. > > > > In fact, I think it’s actually failing to match sensors which have ‘normal’ and ‘critical’ type statuses, instead of ‘true’ and ‘false’ > > > > So the following sensors highlighted in yellow are also being missed from matching in this generic alerting config: > > > > > > So I believe it’s a wider issue and not just related to this one device. > > > > Can someone confirm what I’m doing wrong and/or maybe check to see if your alerting configurations can match sensors which have an OK state of ‘normal’ instead of ‘true’? > > > > Cheers! > > Robert Williams > Custodian Data Centre > Email: Robert(a)CustodianDC.com > http://www.CustodianDC.com

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Map and Neighbours
by Dudu 23 Mar '15

23 Mar '15

Hi All, For some reason I don’t have the Neighbours and Map tabs under the ports page. It's probably something that I have change but I'm unable to find it. Also the mysql link table is empty. Any idea? Thanks David

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Critical alert not matching alerts checker
by Robert Williams 22 Mar '15

22 Mar '15

Hi All, I have a device a Cisco 2960G with a failed internal PSU that has switched to it’s backup RPS supply. Observium is correctly identifying this as ‘critical’ under the Status Indicators for the device in question (image below): [cid:image001.png@01D064D0.36501EE0] There is a “Hardware Fault” event I have created which /should/ have matched this, I believe: [cid:image002.png@01D064D0.36501EE0] (I’ve added the match for value = critical as a test, it wasn’t there originally) This alert checker correctly matches a who load of devices and status checkers on many devices (1691 in total, all green): [cid:image003.png@01D064D0.36501EE0] However, for this particular type of sensor, it does not see any sensors which match the “Hardware Fault” checker. As you can see, I have already removed all the “Device Match” and “Entity Match” criteria from the checker itself to rule that out. So essentially this checker is matching every type of sensor that there is (except, obviously, the one which I want it to). When I click the link on the graph for “Sw1, PS1 Critical, RPS Normal” sensor I get this URL http://observium-server/device/device=343/tab=health/metric=status/ which may be of use in helping diagnose this. After doing some more checking, I’ve found that it is not matching any other kind of sensor with a similar class, for example it does not match the WS-CAC-4000W-IN power supplies in any of the Cat6k chassis either. In fact, I think it’s actually failing to match sensors which have ‘normal’ and ‘critical’ type statuses, instead of ‘true’ and ‘false’ So the following sensors highlighted in yellow are also being missed from matching in this generic alerting config: [cid:image004.png@01D064D1.B26D89D0] So I believe it’s a wider issue and not just related to this one device. Can someone confirm what I’m doing wrong and/or maybe check to see if your alerting configurations can match sensors which have an OK state of ‘normal’ instead of ‘true’? Cheers! Robert Williams Custodian Data Centre Email: Robert(a)CustodianDC.com http://www.CustodianDC.com

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Down ports but can't see them
by Chard, Alex (RET-SYD) 20 Mar '15

20 Mar '15

Hi All, Got an interesting issue... Observium's dashboard shows 2 down ports [cid:image001.png@01D06344.0CB21DF0] But clicking on "2 down" takes me to a screen that shows no down ports: [cid:image002.png@01D06344.0CB21DF0] If I have any more than 2 down ports, they are displayed correctly. Any idea how I can identify the offending ports? Thanks, Alex This e-mail is for the use of the intended recipient(s) only. If you have received this e-mail in error, please notify the sender immediately and then delete it. If you are not the intended recipient, you must not use, disclose or distribute this e-mail without the author's permission. We have taken precautions to minimise the risk of transmitting software viruses, but we advise you to carry out your own virus checks on any attachment to this e-mail. We cannot accept liability for any loss or damage caused by software viruses.

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tons of rrd zombie processes + solution
by Gerwin Krist 19 Mar '15

19 Mar '15

Hi, FYI on PHP 5.5 we saw a lot of defunt rrdtool proceeses (1 for every image created in the browser). If you see this there are a couple of fixes/work-around: 1. Fix it in observium, open ./includes/rrdtool.inc.php and change *function rrdtool_pipe_close(&$rrd_process, &$rrd_pipes)* to *function rrdtool_pipe_close($rrd_process, &$rrd_pipes)* 2. downgrade to PHP 5.4 Seems to be caused by https://bugs.php.net/bug.php?id=69014 Regards, Gerwin Krist

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Purchase support
by Dudu 19 Mar '15

19 Mar '15

Hi All. How can i buy support? I would like to finance and improve the product. Thanks David Sent from my Samsung Galaxy smartphone.

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Alert emails not working
by Aurélien PERRODY 18 Mar '15

18 Mar '15

Hi, I recently bought the full version of Observium to get alerts system. So I migrated from the CE version to full version, no problem. I edited the config.php file as well: -------------------- // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE; // Set up a default alerter (email to a single address) $config['alerts']['alerter']['default']['descr'] = "Default Email Alert"; $config['alerts']['alerter']['default']['type'] = "email"; $config['alerts']['alerter']['default']['contact'] = "xxx(a)xxx.com"; $config['alerts']['alerter']['default']['enable'] = TRUE; // Configuration email (APE 2015-03-12) $config['email']['backend']= 'smtp'; $config['email']['enable'] = TRUE; $config['email']['from'] = 'xxx(a)xxx.com'; $config['email']['default'] = 'xxx(a)xxx.com'; $config['email']['default_only'] = TRUE; $config['email']['smtp_host'] = '192.168.1.29'; $config['email']['smtp_port'] = 25; $config['email']['smtp_timeout']= 10; $config['email']['smtp_secure']= NULL; $config['email']['smtp_auth']= NULL; $config['email']['smtp_username'] = NULL; $config['email']['smtp_password'] = NULL; -------------------- When I check my configuration, it works, I received the email test, no problem. ------------------- root@MEDSRV15:/home/logs# /opt/observium/test_mail.php -h MEDHPV01 No log handling enabled - turning on stderr logging /etc/snmp/snmp.conf: line 6: Warning: Unknown token: rocommunity. Observium 0.15.3.6342 Test E-mail Configuration See mail backend options here: http://www.observium.org/wiki/Configuration_Options#Email_backend_settings My Hostname: MEDSRV15.xxxx.xxxxx E-mails ENABLED globally ($config['email']['enable']) E-mails use SMTP backend ($config['email']['backend']) smtp host: [192.168.1.29] smtp port: [25] smtp timeout: [10] smtp auth: [FALSE] E-mails send only to default email ($config['email']['default_only']) E-mails use these default recipient(s) ($config['email']['default']): xxxx(a)xxxxx.com E-mails send from ($config['email']['from']): xxxxx(a)xxxxxx.com E-mails send to recipients based on default recipient from config and/or device sysContact. Try send test notification for medhpv01 to these email(s): xxxxx(a)xxxxx.com EMAILING Notification for medhpv01 SENT. ------------------- Then I created a classic alert checker, when devices are down. -Conditions: device_status eq 0 -Device match * entity match * Alerts on the webpage works correctly, but I did not receive an alert email. So Y U NO WORK OBSERVIUM?? :) I read the wiki but don't see my pb... Many thanks for helping. My version information below: Observium 0.15.3.6342 OS Linux 3.2.0-4-amd64 [amd64] (Debian 7 (wheezy)) Apache 2.2.22 (Debian) PHP 5.4.35-0+deb7u2 MySQL 5.5.40-0+wheezy1 SNMP NET-SNMP 5.4.3 RRDtool 1.4.7 Regards, Aurélien

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SVN error retreving REPORT
by Dash Brousseau 17 Mar '15

17 Mar '15

Can no longer download the full svn of observium ever since I upgrade to Ubuntu 14.10. I even did a fresh install and the same problem After around 70-80% I get svn: E000104:Error retrieving REPORT: connection reset by peer I then try to do svn cleanup I able to get a few more files Then it won’t go any further and I get the same error Anyone come across this? Dash This message contains information which may be confidential and privileged. Unless you are the intended addressee (or authorized to receive for the intended addressee), you may not use, copy or disclose to anyone the message or any information contained in the message. If you have received the message in error, please advise the sender by e-mail then delete the message immediately. Francais: http://www.fundserv.com/fr/company/disclaimer<http://www.fundserv.com/francais/legal/disclaimer_email_ib.shtml>

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Alerting system patch
by Gert-Jan de Boer 16 Mar '15

16 Mar '15

Hi, A while ago I posted this patch to Jira, after some brief discussion I didn't hear back about it. I would like to add some more notification backends (for example Slack integration), is there any reason why this would not be accepted? The patch is under http://jira.observium.org/browse/OBSERVIUM-1194 Kind regards, GJ

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Description not saved
by Asensio Sánchez, Juan 16 Mar '15

16 Mar '15

Hi We have installed Observium from SVN. When trying to edit a device a change (set) a description, that is not saved, I get a message "Device record unchanged. No update necessary." This happens with all devices. Any advice? Regards. Este correo electrónico y, en su caso, cualquier fichero anexo al mismo, contiene información de carácter confidencial exclusivamente dirigida a su destinatario o destinatarios. Si no es vd. el destinatario indicado, queda notificado que la lectura, utilización, divulgación y/o copia sin autorización está prohibida en virtud de la legislación vigente. En el caso de haber recibido este correo electrónico por error, se ruega notificar inmediatamente esta circunstancia mediante reenvío a la dirección electrónica del remitente. Evite imprimir este mensaje si no es estrictamente necesario. This email and any file attached to it (when applicable) contain(s) confidential information that is exclusively addressed to its recipient(s). If you are not the indicated recipient, you are informed that reading, using, disseminating and/or copying it without authorisation is forbidden in accordance with the legislation in effect. If you have received this email by mistake, please immediately notify the sender of the situation by resending it to their email address. Avoid printing this message if it is not absolutely necessary.

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