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Re: [Observium] Graph Data only displays -nan
by Josh Hopper 18 Dec '13

18 Dec '13

I've installed this several times. 100% sure. Adam Armstrong <adama(a)memetic.org> wrote: You should /not/ have to chmod these files, they are delivered by SVN with the executable bit set. Are you sure you didn't chmod 644 the entire observium directory or something? Adam. Jason Ross <jross(a)medicalteams.org> wrote: Yeah, I knew of the files, I just didn’t know if poller py files meant the poller-wrapper.py file or if it was some other file… Success! Chmod +x on the poller.php, discovery.php, and poller-wrapper.py files fixed it. All graphs, except FTB Table Usage, are working correctly. Finally! Thanks everyone for your help…and patience. Maybe someone can add this fix under the FAQ “My graphs don’t work” or something? It would have save me hours and you guys a thousand questions. Anyway, thanks again. Jason From: observium [mailto:observium-bounces@observium.org] On Behalf Of Josh Hopper Sent: Tuesday, December 17, 2013 8:27 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan Its poller.php and discovery.php cd /opt/observium ls Its there. Since the split from free to liscensed you have to chmod some files to get it to work. I’m not sure why. :/ -- Sincerely, Joshua Hopper, A+ CE Network Administrator [cid:image001.jpg@01CEFBBF.056AE560] 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160 | Cell: 828-855-7565 From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mark Sent: Tuesday, December 17, 2013 9:03 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan In /opt/observium On Dec 17, 2013 7:00 PM, "Jason Ross" <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Mark, Poller py files? From: observium [mailto:observium-bounces@observium.org<mailto:observium-bounces@observium.org>] On Behalf Of Mark Sent: Tuesday, December 17, 2013 5:47 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan I had to do chmod +x on the poller py and the discovery php files and they have been running for almost a week now On Dec 17, 2013 6:21 PM, "Jason Ross" <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: So if I created the file /etc/cron.d/Observium and entered the cron jobs as in the instructions, why wouldn’t they be running? From: observium [mailto:observium-bounces@observium.org<mailto:observium-bounces@observium.org>] On Behalf Of Adam Armstrong Sent: Tuesday, December 17, 2013 4:50 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan That is indeed what it would suggest! Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Adam, So while I've been building another server, I noticed that after I add a new device to observum via the web gui, it is displayed in the devices, but after 30 minutes, it still hasn't been polled or discovered. Would this indicate that my cron jobs aren't running as they should be? Last question about this, I promise. Thanks, Jason -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, December 17, 2013 3:30 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan Well, it seems to definitely be correctly updating and running the poller. If your RRDs are being created, then there are no permissions issues (poller runs as root anyways). I really can't see why it's not working, unless your crontab entries are not being run. If you want to give me access to t he server, I can fix and tell everyone what you did wrong! ;P adam. On 2013-12-17 23:21, Jason Ross wrote: Whoops…sorry. Forgot to paste it in. array(88 port_id => 3 device_id => 1 port_64bit => 1 port_label => port_descr_type => null port_descr_descr => null port_descr_circuit => null port_descr_speed => null port_descr_notes => null ifDescr => 3 ifName => 3 portName => null ifIndex => 3 ifSpeed => 100000000 ifConnectorPresent => true ifPromiscuousMode => true ifHighSpeed => 100 ifOperStatus => up ifAdminStatus => up ifDuplex => fullDuplex ifMtu => 1514 ifType => ethernetCsmacd ifAlias => ifPhysAddress => 00110ae4e7fd ifHardType => null ifLastChange => 2013-12-17 06:38:12 date-8hr America/Los_Angeles (UTC-8) ifVlan => 1 ifTrunk => dot1Q ifVrf => null ignore => 0 disabled => 0 detailed => 0 deleted => 0 pagpOperationMode => null pagpPortState => null pagpPartnerDeviceId => null pagpPartnerLearnMethod => null pagpPartnerIfIndex => null pagpPartnerGroupIfIndex => null pagpPartnerDeviceName => null pagpEthcOperationMode => null pagpDeviceId => null pagpGroupIfIndex => null ifInUcastPkts => 2154573 73 ifInUcastPkts_delta => 203755 ifInUcastPkts_rate => 217 ifOutUcastPkts => 304943357 ifOutUcastPkts_delta => 291120 ifOutUcastPkts_rate => 310 ifInErrors => 163 ifInErrors_delta => 0 ifInErrors_rate => 0 ifOutErrors => 0 ifOutErrors_delta => 0 ifOutErrors_rate => 0 ifOctets_rate => 384524 ifUcastPkts_rate => 527 ifErrors_rate => 0 ifInOctets => 28916762299 ifInOctets_delta => 27302870 ifInOctets_rate => 29077 ifOutOctets => 353122057304 ifOutOctets_delta => 333765358 ifOutOctets_rate => 355448 ifInOctets_perc => 0 ifOutOctets_perc => 3 poll_time => 1387321711 poll_period => 939 hostname =&g t; pdx-sw-dc human_speed => 100Mbps human_type => Ethernet html_class => human_mac => 00:11:0a:e4:e7:fd label => 3 entity_name => 3 entity_shortname => 3 entity_descr => admin_status => enabled table_tab_colour => #194B7F row_class => in_rate => 232616 out_rate => 2843584 bps_in_style => color: #008C00; bps_out_style => color: #394182; pps_in_style => color: #740074; pps_out_style => color: #FF7400; humanized => true graph_type => port_errors FROM: Jason Ross SENT: Tuesday, December 17, 2013 3:21 PM TO: 'Observium Network Observation System' SUBJECT: RE: [Observium] Graph Data only displays -nan Well, one last attempt before building aga in using vmware instead of hyper-v so I can copy/paste the install guide… Here is the output of clicking on “Data” for a device’s port. This has traffic bandwidth info displayed in viewing all ports of the device, but again, only has “-nan” for data. To me it looks like the data it needs I there, but maybe I’m missing something? I also just removed the mysql database, deleted the rrd directory, re-created rrd, chown’d it to www-data:www-data, and recreated the database per the install page, and copied config.php.default over to config.php again. This should be a fresh start for permissions and graphing that we’ve been discussing correct? FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Josh Hopper SENT: Tuesday, December 17, 2013 2:24 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only dis plays -nan Doh! My mistake. I’ll use it next quarter. I promise. -- Sincerely, Joshua Hopper, A+ CE _Network Administrator_ 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160<tel:828-449-1839x2160> | Cell: 828-855-7565<tel:828-855-7565> FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Tuesday, December 17, 2013 5:09 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan He seems to be using svn :) Adam. Josh Hopper <joshhopper(a)protectplus.com<mailto:joshhopper@protectplus.com>> wrote: Adam, the Community version is now different. You just have to CHMOD the RRD directory. Remove SNMP if it applies (as per the guide). But the CHMOD 755 on RRD wasn’t in the guide. -- Sincerely, Joshua Hopper, A+ CE _Net work Administrator_ 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160<tel:828-449-1839x2160> | Cell: 828-855-7565<tel:828-855-7565> FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Tuesday, December 17, 2013 5:03 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Which version of Ubuntu? The install guide is copy&paste idiot proof, pretty much! Adam. Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Yes, virtualized using hyper-v, but nothing else is on it. Started with a fresh image of Ubuntu server and went right into the Observium install instructions. FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Tuesday, December 17, 2013 1:16 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Is this a clean server with nothing else on it? Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Ok, so I know my graphing issus are permissions related, and I’ve checked the rrd folder permissions / tried adjusting them with solutions given to other people with graphing problems. I’m still unable to get anything other than “-nan” into the graphs. -All graphs write, but no data is displayed. -Realtime graphs display data -Traffic stats is being displayed in the “Ports” tab for my devices. Install Info: -During last setup/install I enabled root user and installed everything under root. (Was a last ditch effort and I’ll change / redo after I get this working at least once…) -rrd folder has root:root listed with “ls -la” output. (I tried using www-data:ww-data, Observium:root, et c with no success.) -cron jobs (not using e-tab) had user “root” listed exactly like in the install guide. /etc/cron.d/Observium Currently has no user listed, but it made no difference that I can see. Today I updated to version 4836 and had “no auth” displayed in the device graphs previews, which I hadn’t ever seen before. Seems like it was something that changed from 4811 to 4836 as I hadn’t made any other changes. However, I still only get –nan in the data fields, which furthers my belief that I’m missing something having to do with folder permissions. Can someone give a list of folders that need to have specific permissions set? And if you’re feeling REALLY generous, maybe even what the permissions should be with knowing that everything was installed using the root user? I’d really love to move past this and start testing Observium! Thanks, Jason FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Jason Ross SENT: Friday, December 06, 2013 10:25 AM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Any other ideas or things I can check? FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Jason Ross SENT: Thursday, December 05, 2013 3:48 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Ha! Yeah I can at least pick up on the hints. :-) FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Thursday, December 05, 2013 3:45 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan No, that is correct. Some people insist on trying to pu t them in a user cron file with crontab -e, very common error, hence the big red box! Adam. Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Not sure if you meant cron jobs instead of from jobs, but it seems like you may have. I followed the instructions: Add cron jobs, create a new file /etc/cron.d/observium with the following contents: IMPORTANT! Please note that the below example includes a username, so will only work in /etc/crontab or /etc/cron.d/observium. It will NOT work in a user crontab edited with crontab -e. 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1 */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1 */5 * * * * root /opt/observium/poller-wrapper.py<http://poller-wrapper.py> 1 >> /dev/null 2>&1 So these cron jobs are in a file I created located at /etc/cron.d/Observium. Do I need to move them? Thanks, Jason FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Thursday, December 05, 2013 3:39 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan So where did you put the observium from jobs...? Adam. Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Sorry it’s a screenshot instead of text…don’t have an easy way to grab files off that server yet. Here is the output. FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Tom Laermans SENT: Thursday, December 05, 2013 12:59 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Please paste the output of this command: c at /etc/crontab Thanks, Tom On 05/12/2013 21:40, Jason Ross wrote: First, I must apologize for yet another question about “graphs not working”. However, I have read everything I can find in the mail archives, in forums, and have reinstalled multiple times following the instructions exactly. Each time with the –nan listed for all data points. Verified permissions on the rrd and tmp folders and both match the same user/group as what everything is running as. I eventually resorted to installing and running everything as root to try and resolve permission errors. Once I figure out what’s wrong I’ll go back to std user. Sorry for the long email, but I wanted to include everything I know so far. Monitoring Host: Ubuntu 13.04 Observium 13.12.4811 Virtual Machine on Hyper-V Currently Monitored Devices: 3 HP Procurve Switches 1 Ricoh Copier 2 Sonicwall Firewalls Testing results thus far: 1. Real-time graphing works for each device. 2. Every other graph is drawn, but has “-nan” for each data point. Same for each device. 3. Prior to installing jpgraph (to get billing to work) all devices did not list traffic data under the Ports tab. 4. Post jpgraph install and config, traffic info under Ports tab works for Ricoh Copier and 1 of 3 HP Procurve switches, but no other devices. Only 0 bps is listed. 5. Enabled rrdcached in the config file with adding $config['rrdcached'] = "unix:/var/run/rrdcached.sock";. 6. Ran discovery and polling for everything again and all devices list stats for traffic under Ports tab. 7. Billing still doesn’t capture traffic data on any device. 8. Billing Accurate Gr aphs gives an error of 25121 – “Empty input data array specified for plot. Must have at least one data point.” I believe billing errors may be related to the rest. I ran discovery and polling in debug mode writing to text files and it appears that the data is being pulled from the device correctly. It also looks like it writes the data into the rrd device file and updates the mysql database without showing any errors. Thus, I’m perplexed as to what it could be and have no direction to look into… Help would be appreciated. Thanks, Jason ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] ------------------------- observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] -- Sent from my Android device with K-9 Mail. Please excuse my brevity. Links: ------ [1] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium -- Sent from my Android device with K-9 Mail. Please excuse my brevity.

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Graph Data only displays -nan
by Jason Ross 18 Dec '13

18 Dec '13

First, I must apologize for yet another question about "graphs not working". However, I have read everything I can find in the mail archives, in forums, and have reinstalled multiple times following the instructions exactly. Each time with the -nan listed for all data points. Verified permissions on the rrd and tmp folders and both match the same user/group as what everything is running as. I eventually resorted to installing and running everything as root to try and resolve permission errors. Once I figure out what's wrong I'll go back to std user. Sorry for the long email, but I wanted to include everything I know so far. Monitoring Host: Ubuntu 13.04 Observium 13.12.4811 Virtual Machine on Hyper-V Currently Monitored Devices: 3 HP Procurve Switches 1 Ricoh Copier 2 Sonicwall Firewalls Testing results thus far: 1. Real-time graphing works for each device. 2. Every other graph is drawn, but has "-nan" for each data point. Same for each device. 3. Prior to installing jpgraph (to get billing to work) all devices did not list traffic data under the Ports tab. 4. Post jpgraph install and config, traffic info under Ports tab works for Ricoh Copier and 1 of 3 HP Procurve switches, but no other devices. Only 0 bps is listed. 5. Enabled rrdcached in the config file with adding $config['rrdcached'] = "unix:/var/run/rrdcached.sock";. 6. Ran discovery and polling for everything again and all devices list stats for traffic under Ports tab. 7. Billing still doesn't capture traffic data on any device. 8. Billing Accurate Graphs gives an error of 25121 - "Empty input data array specified for plot. Must have at least one data point." I believe billing errors may be related to the rest. I ran discovery and polling in debug mode writing to text files and it appears that the data is being pulled from the device correctly. It also looks like it writes the data into the rrd device file and updates the mysql database without showing any errors. Thus, I'm perplexed as to what it could be and have no direction to look into... Help would be appreciated. Thanks, Jason

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NFSEN Integration Issues
by Brian Morgan 17 Dec '13

17 Dec '13

Hello, The recent netflow question, reminded me that I needed to finish configuring nfsen on our box. I started going through the process of configuring observium, but no matter what I put in the config file, the suffix would not be removed. Digging into the code it looks like the logic was there in the /html/includes/functions.inc.php to check and use strstr to remove the domain name. But the string that was created was never actually used to open the rrd file. I have updated our functions.inc.php to use $nfsen_filename instead of $basefilename_underscored when creating the $nfsen_rrd_filename variable and the integration is now working. Who should I reach out to discuss our small changes to functions.inc.ph in regards to nfsen integration? Also is it okay to share code snippets of the latest svn branch on this list? Thank you, Brian

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Possibillity of netflow collector and Graphing
by Gustav UHLANDER 17 Dec '13

17 Dec '13

Hello everyone. Are there any plans for supporting Netflow on observium? I think that it would be a great complement to the present graphs and billing system. Bästa hälsningar / Best regards, Gustav Uhlander

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Cron (silly) question
by Christos Panagiotakis 16 Dec '13

16 Dec '13

Why you mention to use cron files ? On an EL system (Centos 6.5 specifically) I just use crontab -e and it works fine for weeks now: [root@devil ~]# crontab -u root -l 33 */6 * * * /opt/observium/discovery.php -h all >> /dev/null 2>&1 */5 * * * * /opt/observium/discovery.php -h new >> /dev/null 2>&1 */5 * * * * /opt/observium/poller-wrapper.py 5 >> /dev/null 2>&1 [root@devil ~]# (just wondering if there is a specific reason...) -- Christos Panagiotakis Systems and Networks Administrator MyIP net-Works (http://www.myip.gr) Addr: Kanari 5 St. 67100 Xanthi, Greece Tel : +30.25410-68185 +30.69837-12389

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sponsoring a feature request.
by Carlos Martinez 16 Dec '13

16 Dec '13

So I am a paid subscriber to the SVN edition, I was wonder what the costs are to sponsor a feature? I have no problems kicking in to donate money when needed, especially to get such a great product out of it. But I have no clue ho much does a feature cost? ________________________________ This message may contain confidential or privileged information. If you are not the intended recipient, please advise us immediately and delete this message. See http://www.datapipe.com/legal/email_disclaimer/ for further information on confidentiality and the risks of non-secure electronic communication. If you cannot access these links, please notify us by reply message and we will send the contents to you. Unless otherwise specified in a written agreement, this e-mail neither constitutes an agreement to conduct transactions by electronic means nor creates any legally binding contract or enforceable agreement.

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Sponsor a MIB update
by Johnathon Voegeli 16 Dec '13

16 Dec '13

Hey guys, I am in search of someone willing to add a MIB or 2 to observium. We would be glad to compensate. Please feel free to email if you are interested. Thanks! -John

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APC AP9312TH environmental Monitor
by Carlos Martinez 14 Dec '13

14 Dec '13

Hello, I was able to add this device to my dashboard and it picked it up as an APC but it is not reading any of the thermal probes for temp/humidity, I had successfully added this device to Cacti using the APC temp monitoring template. please let me know what type of logs or info you would you need me to provide to help. ________________________________ This message may contain confidential or privileged information. If you are not the intended recipient, please advise us immediately and delete this message. See http://www.datapipe.com/legal/email_disclaimer/ for further information on confidentiality and the risks of non-secure electronic communication. If you cannot access these links, please notify us by reply message and we will send the contents to you. Unless otherwise specified in a written agreement, this e-mail neither constitutes an agreement to conduct transactions by electronic means nor creates any legally binding contract or enforceable agreement.

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November Changelog
by Adam Armstrong 13 Dec '13

13 Dec '13

Hi Guys, Here's the abridged November changelog: http://www.observium.org/wiki/Changelog#November_2013 Thanks, adam.

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Re: [Observium] observium Digest, Vol 41, Issue 43
by Rob VanHooren 13 Dec '13

13 Dec '13

in Soviet Russia, email signs You! (c'mon, you knew that was coming...) R. > On Dec 12, 2013, adama wrote: > > But I was using a russian mail client!

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