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Broken jpgraph Images
by John Macleod 20 Mar '14

20 Mar '14

I have never used the "billing" side of Observium even though I have been using several (subscription) instances of Observium for a while now. Today I wanted to play with the Billing features and followed the jpgraph install prompt, however the graphs appear as broken images. With the debug=1 flag I see the following: > $varsSELECT * FROM `devices_perms` WHERE `user_id` = '1' string(51) SELECT * FROM `ports_perms` WHERE `user_id` = '1' string(49) SELECT * FROM `bill_perms` WHERE `user_id` = '1' string(48) SELECT * from `bills` WHERE `bill_id`= '2' LIMIT 1 string(50) SELECT count(`delta`) FROM `bill_data` WHERE `bill_id` = '2' AND `timestamp` >= FROM_UNIXTIME( '1393653600' ) AND `timestamp` <= FROM_UNIXTIME( '1396328399' ) string(158) SELECT *, UNIX_TIMESTAMP(timestamp) AS formatted_date FROM bill_data WHERE bill_id = '2' AND `timestamp` >= FROM_UNIXTIME( '1393653600' ) AND `timestamp` <= FROM_UNIXTIME( '1396328399' ) ORDER BY timestamp ASC string(209) JpGraph Error: 25082 Illegal sizes specified for width or height when creating an image, (width=0, height=0) Thanks! John

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Cannot Login via Web Interface
by Luis Quintana 19 Mar '14

19 Mar '14

Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui. Thanks for any help you guys can provide!

9 23

Web Session Expired
by Chip Pleasants 19 Mar '14

19 Mar '14

Hoping someone could point me in the right direction. When I click on the Temperature Under Health on the main heading I get a red "No Auth" on all the mini graphs. I also I see "Session Expired, Please Login Again!" when I roll over the device name on that same page. This happen every time I perform this action no matter if I have just logged in. This only happen for Temperature under the main heading. I don't see the behavior on any other graph. Even when I go into any device click Health and then Temperature I can see the graph and do not get the "No Auth". I am using ldap against AD for my authentication. I've looked at the apache logs and don't see any glaring issues. PHP and Apache should have defaults. I sess the sessions in /var/lib/php/session/ being created. Any suggestions on troubleshooting this odd behavior? Thanks in advance for any assistance. Thanks, Chip

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Some problems with device polling.
by Sergey T 19 Mar '14

19 Mar '14

Hi! There is a problem with some devices. polling fulfills, but no changes to the mysql. sql query configured correctly (if i run in devug mode ./poller.php -d -h xx and its screen output manually add to the database - all works correctly) remove the device and add it again does not help with such a device, the above problems have -- Sergey Tkachenko CTO Soniko-Svyaz +38-050-3266737

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Re: [Observium] Cannot Login via Web Interface
by Tom Laermans 19 Mar '14

19 Mar '14

Hi Marco, If you no longer trust your database, copy over the rrd folder, then run add_device.php for all your hosts. You could do this with a for loop if you extract the hostnames from your old devices table. That said, I doubt there will be much wrong with your devices table, your plan should work just as well. However, I'm quite intrigued as to what causes/d your issue. Tom Marco Spicuglia <Marco.Spicuglia(a)reasonnet.com> wrote: >Hi Adam, > > thanks for your reply. I get no extra info by adding /debug=1/ to the url. >You had also suggested to launch a new discovery for upgrading the database, but that's actually what probably broke the system, as the database is the only thing I had insanely not made a backup of, before upgrading. >Now a roll back does not work, probably because the database is corrupted. > >As somebody stated earlier, it looks very much like a php session issue. >However, what I do know is that I re-made a fresh installation by using the stable version this time, and it worked. > >Now the question is: >how can I move the devices database without importing the corruption to the new database? >If I just import the devices tables and the rrd folder and I launch a discovery, would that work? > >thanks for your help. >Best regards, > >Marco > > > >Met vriendelijke groet/ Kind regards, > >Marco Spicuglia > >Network engineer - Programmer > >ReasonNet B.V. >Gyroscoopweg 134 - 140 >1042AZ Amsterdam >W. www.reasonnet.com >E. Marco.Spicuglia(a)reasonnet.com >T. >F. > >ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws > >ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________ >From: observium [observium-bounces(a)observium.org] On Behalf Of Adam Armstrong [adama(a)memetic.org] >Sent: 19 March 2014 05:45 >To: Observium Network Observation System >Subject: Re: [Observium] Cannot Login via Web Interface > >Hi, > >There were some changes made recently, but no one who upgraded reported >any issues at the time. > >It's particularly odd if it happens to a /new/ installation (assuming it >also had a new database). > >Do you get anything useful if you put /debug=1/ in the URL? > >adam. > > >On 2014-03-18 09:49, Marco Spicuglia wrote: >> I restarted Apache and rebooted the server, still the same. >> I tried making a fresh Observium installation with a new database, new >> admins and by trying with the trunk and the stable version. Same >> result. >> No partition is full. The tmp partition has a 2% usage only. The only >> observium files I get in there are observium-agent-apache and >> observium-agent-mysql. >> I cannot find any related error message anywhere. What's weird is that >> it was working fine, then it suddenly stopped. >> No idea what happened, but this is a production monitoring system for >> us and I have to fix it asap! >> Rolling back to the old backup did not work either, still cannot login. >> >> Looking forward to hear from anybody who may have any other suggestion. >> Thanks! >> >> >> >> >> Met vriendelijke groet/ Kind regards, >> >> Marco Spicuglia >> >> Network engineer - Programmer >> >> ReasonNet B.V. >> Gyroscoopweg 134 - 140 >> 1042AZ Amsterdam >> W. www.reasonnet.com >> E. Marco.Spicuglia(a)reasonnet.com >> T. >> F. >> >> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere >> interessante vacatures binnen ReasonNet naar >> http://www.reasonnet.com/nieuws >> >> ReasonNet, shall not be liable for damages resulting from the use of >> electronic means of communication, including -but not limited to- >> damages resulting from failure or delay in delivery of electronic >> communications, interception or manipulation of electronic >> communications by third parties or by computer programs used for >> electronic communications and transmission of viruses and other >> malicious code.________________________________________ >> From: observium [observium-bounces(a)observium.org] On Behalf Of Tom >> Laermans [tom.laermans(a)powersource.cx] >> Sent: 18 March 2014 15:56 >> To: Observium Network Observation System >> Subject: Re: [Observium] Cannot Login via Web Interface >> >> Marco specified that's not the case, however, those are all the >> symptoms of failing PHP session creation indeed. >> >> Check if /tmp also isn't full? >> >> I had the same issue on my test box a few days ago; there an apache >> restart fixed it. No idea what caused it. >> >> On 18/03/2014 15:18, Chris K. wrote: >> Check if filesystem is full. >> >> >> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia >> <Marco.Spicuglia(a)reasonnet.com<mailto:Marco.Spicuglia@reasonnet.com>> >> wrote: >> Hello there, >> >> I wonder if anybody can help me. >> >> After upgrading from community to subscription version, I was happily >> browsing the new features, but after some time (about half hour) all >> users here got logged out and nobody could login any more. >> No error messages, we just get the login page again. >> >> My hard disk is not full. >> I successfully created a new admin user but also cannot login. >> I cleaned the cache, the history and the cookies of the browser. >> If I check the table authlog in the database, it reports both old and >> new admin as regularly logged in. >> >> Is there anything I am missing? Any step I forgot during upgrade? Any >> cache/session I should clear server side? >> >> Your help is welcome. >> >> Best regards, >> >> Marco >> >> >> >> >> Met vriendelijke groet/ Kind regards, >> >> Marco Spicuglia >> >> Network engineer - Programmer >> >> ReasonNet B.V. >> Gyroscoopweg 134 - 140 >> 1042AZ Amsterdam >> W. www.reasonnet.com<http://www.reasonnet.com> >> E. Marco.Spicuglia(a)reasonnet.com<mailto:Marco.Spicuglia@reasonnet.com> >> T. >> F. >> >> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere >> interessante vacatures binnen ReasonNet naar >> http://www.reasonnet.com/nieuws >> >> ReasonNet, shall not be liable for damages resulting from the use of >> electronic means of communication, including -but not limited to- >> damages resulting from failure or delay in delivery of electronic >> communications, interception or manipulation of electronic >> communications by third parties or by computer programs used for >> electronic communications and transmission of viruses and other >> malicious code.________________________________________ >> From: observium >> [observium-bounces(a)observium.org<mailto:observium-bounces@observium.org>] >> On Behalf Of Luis Quintana >> [sla07(a)earthlink.net<mailto:sla07@earthlink.net>] >> Sent: 12 February 2014 16:04 >> To: Observium Network Observation System >> Subject: Re: [Observium] Cannot Login via Web Interface >> >> I greatly appreciate the help on it too!! Thanks guys! >> >> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" >> <chris.kulish(a)pioneer.com<mailto:chris.kulish@pioneer.com>> wrote: >> >> Simple is my middle name! >> >> -----Original Message----- >> From: observium >> [mailto:observium-bounces@observium.org<mailto:observium-bounces@observium.org>] >> On Behalf Of Adam Armstrong >> Sent: Tuesday, February 11, 2014 7:27 PM >> To: Observium Network Observation System >> Subject: Re: [Observium] Cannot Login via Web Interface >> >> On 2014-02-11 11:50, Kulish, Chris wrote: >> If the filesystem full? >> >> Want simple solutions, ask a simple person. >> >> adam. >> _______________________________________________ >> observium mailing list >> observium(a)observium.org<mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >> This communication is for use by the intended recipient and contains >> information that may be Privileged, confidential or copyrighted under >> applicable law. If you are not the intended recipient, you are hereby >> formally notified that any use, copying or distribution of this e-mail, >> in whole or in part, is strictly prohibited. Please notify the sender >> by >> return e-mail and delete this e-mail from your system. Unless >> explicitly >> and conspicuously designated as "E-Contract Intended", this e-mail does >> not constitute a contract offer, a contract amendment, or an acceptance >> of a contract offer. This e-mail does not constitute a consent to the >> use of sender's contact information for direct marketing purposes or >> for >> transfers of data to third parties. >> >> The dupont.com<http://dupont.com><http://dupont.com/> web address will >> continue in use for a >> transitional period for communications sent or received on behalf of >> DuPont >> Performance Coatings., which is not affiliated in any way with the >> DuPont Company. >> >> Francais Deutsch Italiano Espanol Portugues Japanese Chinese >> Korean >> >> http://www.DuPont.com/corp/email_disclaimer.html >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org<mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org<mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> _______________________________________________ >> observium mailing list >> observium(a)observium.org<mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >> >> >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org<mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >_______________________________________________ >observium mailing list >observium(a)observium.org >http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >_______________________________________________ >observium mailing list >observium(a)observium.org >http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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install observium through cpanel
by tech8.otelafrica 19 Mar '14

19 Mar '14

Hi Guys I was asked to find out if anyone knows if we can install observium through cpanel? Regards Anton

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Alerts
by Josh Hopper 19 Mar '14

19 Mar '14

Is there a guide on how to best setup alerts for all devices? I found: http://www.observium.org/wiki/Alerting_Metrics_and_Attributes http://www.observium.org/wiki/Creating_an_Alert_Checker I want to set thresholds for DISK, RAM, CPU, UP/DOWN, and RX/TX Limits for all devices. Is there a particular Device Association or Entity Association I'm supposed to use? I figured I would set some general and then get specific with alerts by hostname for specific instances I want to monitor. -- Sincerely, Joshua Hopper, A+ CE Network Administrator [cid:image001.jpg@01CF4208.DDB37150] 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160 | Cell: 828-855-7565 Protect Plus Air Holdings, LLC and Affiliates, Protect Plus, LLC and Affiliates, Imagine One Resources, LLC and Affiliates, Protect Plus Surfaces, LLC and Affiliates Confidentiality Notice: This e-mail is intended only for the addressee named above. It contains information that is privileged, confidential or otherwise protected from use and disclosure. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, or dissemination of this transmission, or taking of any action in reliance on its contents, or other use is strictly prohibited. If you have received this transmission in error, please reply to the sender listed above immediately and permanently delete this message from your inbox. Thank you for your cooperation.

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svn update not fully working (v0.14.2.5106)
by Marco Zberg 19 Mar '14

19 Mar '14

Hi guys Currently I wonder why I can't update to the latest version from SVN? We have 2 observium instances, if I do a "svn update" one installation does not update to the latest version. It will always update the revision (5106) but not to the latest v0.14.3.5106, instead it will have v0.14.2.5106. *** [root@vsrvobs01 observium]# svn update At revision 5106. [root@vsrvobs01 observium]# /opt/observium/discovery.php -h none Observium v0.14.2.5106 Discovery Current Revision : 5106 MySQL: Cell[2/0s] Row[16/0s] Rows[3/0s] Column[0/0s] Update[0/0s] Insert[0/0s] Delete[0/0s] *** Thanks for any help or tipps. BR Marco marco zberg teamleader whitelabel & ott marco.zberg(a)arcade.ch arcade solutions ag winkelriedstrasse 37 6003 luzern tel +41 41 417 31 73 www.arcade.ch cloud + connectivity + ict ____________________________

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Alert Emails
by Nicholas Schmidt 19 Mar '14

19 Mar '14

Ive followed the documentation but cannot get email alerting working. I see nothing in my mail log from Observium and other mailings on the system work without issue (RANCID, using the mail command from shell) so I believe it related to something I am doing wrong in Observium or PHP. It also looks as though whats in config.php.default doesn't match whats documented in the wiki. Ill gladly update it once I figure out which is correct. I am running Observium build 0.14.3.5112 on Debian 5.5.35-0 My config.php based on config.php.defaults , which differs slightly from http://www.observium.org/wiki/Configuration_Options#Alert_Settings $config['poller-wrapper']['alerter'] = TRUE; $config['alerts']['alerter']['default']['descr'] = "Network Alert"; $config['alerts']['alerter']['default']['type'] = "email"; $config['alerts']['alerter']['default']['contact'] = "noc(a)mediamath.com"; $config['alerts']['alerter']['default']['enable'] = TRUE; -Nick

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WSMan integration - several questions
by Sascha Schaal 19 Mar '14

19 Mar '14

2 1