- observium - lists.observium.org

The Alert checker sends messages if pooled get null for a port parameters
by Vasiliy Moroz 04 Jan '23

04 Jan '23

Hello Community, Was there anyone who had an issue and could give me advice on how to work around my case described in the attached file ? Briefly: I set an alert checker, it checks the port state "ifOperStatus equals down" wait delay time and sends me the message. The port's operational status is constantly down for a long time. Sometimes the checker get NULL for port parameters so as ifOperStatus is NULL the checker defines it is not equals to "down" and sends me "false" message "Clear" The next check time the checker gets real state ifOperStatus equals down and as Alert was cleared last time so checker creates a new alert and sends me notification. Every time the checker gets null I am getting Clear then Alert notification. If I could operate with the previous state at the checker condition rule I would be set to create an alert only if the previous state was "up" AND the state for now is "down". [image: image.png]

2 1

extending community edition
by Edvinas Kairys 02 Jan '23

02 Jan '23

Hello, Our company would like to extend current Observium subscription. I know there're client area where we can enter credit card details and buy it. But maybe there're possibility to get the invoice for the purchase ? After that it would be easier to make the payment. Thanks

1 0

Observium Community Edition 22.12 Release
by Adam Armstrong 30 Dec '22

30 Dec '22

Hi All, We've released Observium Community Edition 22.12 based on r12447. This release includes ~350 commits. https://docs.observium.org/updating/#upgrade-to-latest-major-release Thanks, Adam.

1 0

not detecting failed test on cyberpower ups
by Tony Guadagno 19 Dec '22

19 Dec '22

Hi, I noticed that one of my ups' has failed its selftest on 12/19...however...Observium is reporting a successful test (but from the previous week 12/12). [cid:image001.jpg@01D91381.3E32DD10] From the ups: [cid:image002.jpg@01D91381.3E32DD10] And [cid:image003.jpg@01D91381.3E32DD10] How can we tell if the issue is with the UPS not reporting properly, or Observium not recognizing? I have attached some snmp walks. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

2 2

observium + ostiket webhook
by Arnoldo Vidal Bravo 05 Dec '22

05 Dec '22

hi I'm trying to integrate observium with osticket... to generate tickets when an alarm is triggered on observium. But to setup a webhook json, osticket requires a key. webhook old no works. tested with curl.. works. observium 22.10.12354 (rolling) -- Saluda cordialmente

1 0

New requirement ¿posibble?
by Arnoldo Vidal Bravo 03 Dec '22

03 Dec '22

Our team handles requests with a ticket system. When a device does not respond... an alert is sent by email... then when the device starts working again a new email is sent with the subject recovery. Now our boss needs a new ticket to be generated only when a device doesn't respond, not when it works again. ¿it is possible? -- Saluda cordialmente

5 4

Out Of Office
by thomas.page＠neutralityms.com 03 Dec '22

03 Dec '22

Hi I am away currently with limited access to my inbox. Your message will not be forwarded. I will be back in the office on the 5th December If you are experiencing a fault on a live service, please contact nsc(a)neutralityms.com <mailto:nsc@neutralityms.com> Any help with ongoing delivery - please contact projects(a)neutralityms.com <mailto:projects@neutralityms.com> Thanks Tom

1 0

Features available on device
by Arnoldo Vidal Bravo 02 Dec '22

02 Dec '22

Hellow We have some devices added to monitoring, but this devices aren't discovery as network device (showed as generic -> type other). We can solved this issue deleting the device and adding again. If.. we have not access to console of linux.. we can run a update to discovery?... device is online more 80 days. -- Saluda cordialmente

2 1

Managing BGP fortigate
by Toky ANDRIANASOLO 02 Dec '22

02 Dec '22

Hello, The routing protocol BGP is not managed by observium on one of our fortigate model (F800D), could you please advise on how to get that managed. Thanks and regards, Toky --

2 1

Group Email Alerts
by Luis Londoño 23 Nov '22

23 Nov '22

Is there a way to group email alerts so there is not an email alert for every sensor that might go down at the same time? For example multiple fans on a server might show as an alert if the device itself is not responding

4 12

Minimum OID view on Cisco CPE to be pollable by Observium?
by Adam Thompson 23 Nov '22

23 Nov '22

Hi, Short of trial-and-error, how can we find the minimum set of OIDs required for Observium to be willing to detect an older Cisco router (e.g. 8xx, 18xx) and add it, so that interfaces can be polled? I already know that if we enable access to ifTable only, Observium doesn't want to play ball and won't add the device. I don't mind reading the source if I have a clue what & where to look for, but I haven't yet found anything promising. Clues, please? -Adam Adam Thompson Consultant, Infrastructure Services [MERLIN] 100 - 135 Innovation Drive Winnipeg, MB R3T 6A8 (204) 977-6824 or 1-800-430-6404 (MB only) https://www.merlin.mb.ca<https://www.merlin.mb.ca/> [cid:image002.png@01D8FEA1.078201A0]Chat with me on Teams<https://teams.microsoft.com/l/chat/0/0?users=athompson@merlin.mb.ca>

1 0

Re: snmp view
by Mati 23 Nov '22

23 Nov '22

Hello, I have configured one of our routers only to allow SNMP access to .1.3.6.1.2.1.2 oid using the snmp-server view command, but Observium will not add the device. However, if an SNMP object name is used instead eg *cisco*, the device is successfully polled. Is there a way of just polling the above oid in Observium? Kind regards Mati

1 0

always show table footer
by Wiethoff, Helge 20 Nov '22

20 Nov '22

Hi, I noticed that the table footer is not shown if less than 100 objects are displayed. Can it be configured so that the number of objects is always displayed? I often filter by firmware version, etc. and it would be helpful to have the number displayed. Best regards Helge

3 3

SNMP returning too much data
by Timothy Stoddard 17 Nov '22

17 Nov '22

I am trying to graph the number of GPS satellites my receiver is seeing, however, what is returned via SNMP has more information than what I need. This is from the documentation. I just want to strip the first integer as the answer. For one satellite with vehicle number 16: 1,16,C,-158 <-- I need the "1" For six satellites: 6,12,C,-156,14,C,-155,8,T,-162,24,C,-158,18,C,161,6,C,-160 <-- I need the "6" Can Observium do this? Thanks, -- Tim

2 1

hide ports automagically?
by Alex Rubenstein 13 Nov '22

13 Nov '22

Is there a way to automatically enable "hide shutdown" of ports any time you view a collection of ports?

1 0

web console logon issue
by Matthew Cotter 12 Nov '22

12 Nov '22

Greetings, I recently ran into a problem with logging into the web portal for Observium. I enter the user name and password, and nothing happens, Has anyone run into this? I have run all updates and maintenance I could find on the support site with no luck. Thank you Matt Matthew Cotter Network Administrator Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore 2404 W, Beltline Hwy Madison, WI 53713 (p) 608-277-7700 (e) Matt.Cotter(a)BostonFAM.com BostonFAM.com<http://www.BostonFAM.Com> | AshleyHomestores.com<https://www.ashleyfurniturehomestore.com> | furnitureappliancemart.com<https://www.furnitureappliancemart.com/> [FAM Stores] "Improving the quality of people's lives by making amazing rooms together!" Central Wisconsin Area - Marshfield | Rhinelander | Stevens Point | Wausau Fox Valley Area - Appleton | Green Bay | Oshkosh Madison Area - Madison East | Madison West | Janesville Milwaukee Area - Greenfield | Kenosha | Pewaukee | Richfield All locations owned & operated by Boston Inc. This e-mail contains privileged and confidential information intended only for the use of Boston Inc. or one or more of its employees. If the reader of this e-mail is not the intended recipient, please be advised that any retention, dissemination, or copying of this e-mail is strictly prohibited and may result in legal action. If you have received this e-mail in error, please immediately notify the sender by e-mail and delete the original e-mail from your mailbox.

3 8

"reset limits" doesn't work with one switch
by Wiethoff, Helge 10 Nov '22

10 Nov '22

Hi everyone, I have a problem with the "reset limits" function: On a device with many sensors (305) I can't recalculate the limits using "reset limits" in the device-preferences. Normally a note with the message appears: "Reset limits for Current sensor foo"; they will be recalculated on the next discovery run." But with this device this message does not appear. Of course I don't know if it has to do with the number of sensors but it is the only device where the problem occurs. Can I reset the limit values directly via the database? Thanks! Helge

4 4

Rule not being ignored
by McGranahan, Jamen (VU) 07 Nov '22

07 Nov '22

One of our servers keeps reporting that its down and then back up a minute later. I've tried to ignore the alert within Observium but that only lasted for less than a day. I even put in a date to ignore the alert until 2026. That lasted for a couple of days. But we are once again getting bombarded with these alerts. I don't want to disable the alert since we have over 30 systems registered. Ideas or suggestions? Jamen McGranahan Associate Director of Library Technology & Digital Services Vanderbilt University Library

3 2

Lots of errors "Deadlock found when trying to get lock; try restarting transaction"
by Thomas Stather 07 Nov '22

07 Nov '22

Hi We are running Observium Professional r12071 OS: Ubuntu 18.04 LTS MySQL: 5.7.38-0ubuntu0.18.04.1 In our /opt/observium/logs/db log, we are seeing a lot of these messages (approx. every minute). --- [2022/07/26 09:23:54 +0200] poller.php(3889): Failed dbQuery (#1213 - Deadlock found when trying to get lock; try restarting transaction), Query: INSERT INTO `vlans_fdb` (`fdb_id`,`port_id`,`fdb_status`,`fdb_port`,`fdb_last_change`,`deleted`) VALUES 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ON DUPLICATE KEY UPDATE `fdb_id`=VALUES(`fdb_id`),`port_id`=VALUES(`port_id`),`fdb_status`=VALUES(`fdb_status`),`fdb_port`=VALUES(`fdb_port`),`fdb_last_change`=VALUES(`fdb_last_change`),`deleted`=VALUES(`deleted`) --- Does somebody have a clue how this can be fixed? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 8

authentication method
by Arnoldo Vidal Bravo 03 Nov '22

03 Nov '22

Hi, We have a Central screen to show any alert, status and information, but we want migrate an LDAP authentication. On this screen we have a special user created to login into observium's web. How we config Observium to use LDAP (to persons) and mysql (to special user and backup)? -- Saluda cordialmente

3 3

mitel monitoring?
by Alex Rubenstein 26 Oct '22

26 Oct '22

I am looking to monitor a variety of Mitel telephony devices. I've added one and auto discovered it. I did note that the MIBs I could download from the device are precisely the same ones already located in /opt/observium/mibs/mitel When auto discovery occurs, there is no mention of anything Mitel in the device. Is there something I have to do to push observium to enable Mitel stuff?

2 2

Authenticate methods
by Arnoldo Vidal Bravo 26 Oct '22

26 Oct '22

hello, we are evaluating to integrate observium authentication with ldap. It works fine for us... how to access observium if the ldap service does not respond (any failure)? .what do we do if we can't modify config.ini to use some other method? -- Saluda cordialmente

1 0

Observium check out using SVN Update (svn update) Not working
by Gordon Cheng (gocheng) 24 Oct '22

24 Oct '22

Forwarding for my colleague who is helping to re-install our Observium. Attached please find the screen shot of the ‘about’ page. Please also help to add "Ravish Hegde (ravisheg)" ravisheg(a)cisco.com<mailto:ravisheg@cisco.com> to the list of this account so that he can email to support directly. Thanks. From: "Ravish Hegde (ravisheg)" <ravisheg(a)cisco.com> Date: Friday, October 21, 2022 at 1:33 AM To: "observium(a)observium.org" <observium(a)observium.org> Cc: "Gordon Cheng (gocheng)" <gocheng(a)cisco.com> Subject: Observium check out using SVN Update (svn update) Not working Hi, In our Observium (Subscription version) environment, I tried upgrading our environment using SVN update and this did not error out , but did not work looks like as Observium version is still showing below message when login : There is a newer revision of Observium available! Version 21.9.11575 (20th October 2022) is 11575 revisions ahead. I have checked .SVN folder existence inside Observium folder where it installed. How can I pull the latest version to ensure environment is up-to-date? Please note that I have used all the steps mentioned in : https://docs.observium.org/updating/ Could you help me to fix this ? Regards Ravish Hegde ENGINEERING LEADER ravisheg(a)cisco.com<mailto:ravisheg@cisco.com> Mob: +91 9008942897

2 1

changes to $config['frontpage']['custom_traffic']['ids'] ignored
by Eric W. Bates (he) 18 Oct '22

18 Oct '22

We replaced our edge routers over the weekend and I updated the list of port id's in $config['frontpage']['custom_traffic']['ids'] with the new ones from the new routers; however, the custom graph on the front page hasn't changed and still lists the old interfaces (on the now shut-down routers). What else do I need to do? Thanks. -- Clark 159a 508/289-3112

2 6

alert by amount of traffic
by Arnoldo Vidal Bravo 15 Oct '22

15 Oct '22

Hi, We have a observium 22.1.11868. how we can have an alert by amount of traffic in a subinterface?. Explanation, on the interface we have an ISP provider, but there 2 subinterfaces, national traffic and international traffic. -- Saluda cordialmente

3 9