- observium - lists.observium.org

Re: HTTP/1.0 500 after upgrading to latest version 12324
by Gordon Cheng (gocheng) 10 Oct '22

10 Oct '22

More info below. We are seeing the following errors under “/opt/observium/logs/error_log”. Any suggestions? [Mon Oct 10 07:41:18.027297 2022] [php7:warn] [pid 3892] [client 171.68.241.10:52553] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:18.027382 2022] [php7:error] [pid 3892] [client 171.68.241.10:52553] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.347309 2022] [php7:warn] [pid 3818] [client 10.0.103.96:56392] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.347391 2022] [php7:error] [pid 3818] [client 10.0.103.96:56392] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.351707 2022] [php7:warn] [pid 3814] [client 10.0.103.96:56394] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.351762 2022] [php7:error] [pid 3814] [client 10.0.103.96:56394] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/api/v0/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.872404 2022] [php7:warn] [pid 3815] [client 10.0.2.243:57194] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.872475 2022] [php7:error] [pid 3815] [client 10.0.2.243:57194] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 Looks like it’s a permission issue in the /opt/observium/html folder where the site lives, but just not sure what they should be. Thanks. From: "Gordon Cheng (gocheng) via observium" <observium(a)lists.observium.org> Reply-To: Observium <observium(a)lists.observium.org> Date: Monday, October 10, 2022 at 8:13 AM To: Observium <observium(a)observium.org> Cc: "adama(a)observium.org" <adama(a)observium.org>, "Gordon Cheng (gocheng)" <gocheng(a)cisco.com> Subject: [Observium] HTTP/1.0 500 after upgrading to latest version 12324 Hello, We have just upgraded our subscription edition to the latest 12324 (from a pretty old version). But the GUI is not accessible anymore afterwards, with HTTP/1.0 500 errors. Restarting ‘httpd’ (showing ‘active (running)’) and reboot the server doesn’t help. Any suggestions how we can fix it or troubleshoot further? Thanks. - Gordon

2 1

HTTP/1.0 500 after upgrading to latest version 12324
by Gordon Cheng (gocheng) 10 Oct '22

10 Oct '22

Hello, We have just upgraded our subscription edition to the latest 12324 (from a pretty old version). But the GUI is not accessible anymore afterwards, with HTTP/1.0 500 errors. Restarting ‘httpd’ (showing ‘active (running)’) and reboot the server doesn’t help. Any suggestions how we can fix it or troubleshoot further? Thanks. - Gordon

1 0

Show port descriptions also on Ports -> Map view
by Thomas Stather 10 Oct '22

10 Oct '22

Hi We are running Observium Professional r12071 I noticed that if we set up a description for our network ports, these are shown on the views of the switch under Ports -> Basic Ports -> Details Ports -> Neighbours Is there a way to also show it on *Ports -> Map* for the local port (blue bubble) and the remote port (grey bubble)? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

1 0

Weird results from stacked graph.
by David Milton 08 Oct '22

08 Oct '22

Hello, We have been seeing some results in our stacked graphs that do not appear to make sense. Initially we thought this was because the maximum values for the two values occurred at different points in time. That cannot be the whole issue because even if you take the sum of every pair of numbers the maximum aggregate must at least equal the maximum value of one of the two series. This graph shows the problem: How can we have a maximum value of 97.4M but an aggregate maximum of 55.7M? It seems that maximum aggregate should also at least be 97.4M. What’s happening here? Thanks, Dave.

2 4

Alerter frequency
by Alex Rubenstein 04 Oct '22

04 Oct '22

Greetings, I have been setting up Observium for a client for the last few months and I have been loving it. Amazingly flexible and reliable. I am quite pleased. I am running 22.8.12241, Subscription. I know that Observium does not support SNMP Traps and understand why. So, I have set up syslog on the services to push events and they are caught by Observium. This works fine. I have now also created syslog alerts and this works fine too. My issue is the delay from when the syslog comes to the server, and the alert goes out. I found this old mailing list entry: https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/m… Adam's reply was: "We have to wait for a cron job to be run to send the alerts, because we can't do it in the syslog processing script. Iirc you can cron alerter.php to do it more frequently!" This is an acceptable solution to me, but I have a couple question: 1. Is there risk with how often this is run? If I cron'ed this for every minute, is there a risk of some sort of collision with the 5 minute poller? 1. Is it possible, as a feature request, to call alerter.php -h from syslog.php when an entry comes in? While I think Observium is an excellent piece of software, I wish it had just a little more ability to handle real-time alerts coming in. There are many situations that occur where an outage or event could be substantially shorter than the poller interval (like, a short UPS power loss), and I would like to have a little better quasi-real time alerting of these events. Thanks for you consideration.

2 1

Temperature sensor question
by Kleber Cristiano Santilli Coelho 30 Sep '22

30 Sep '22

Good Morning! I hope you're all well. I apologize if the question is inappropriate. I'm developing an IOT module and I use the "ENTITY" MIB for the sensors. I saw that Observium handles this MIB automatically, using the entPhySensorType OID to distinguish the sensor types and it works great, except for the temperature sensor, entPhySensorType value 8. I would like to understand if this has any special reason to adapt my code. Thank you, congratulations on the software. -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

3 10

APC's universal I/O (UPS temp/humidity sensors) not showing in
by Steve Costaras 26 Sep '22

26 Sep '22

Have observium polling various APC ups's (AP9631 NMC cards). Observium correctly polls the battery temperatures, but when adding in probes to the universal I/O ports on the AP9631 (just trying with the temp sensor currently) I do not see the data being plotted on observium. Is this supposed to work? I don't have the humidity sensor currently (was trying to test with the temp sensor first before buying the temp/humidity combined sensors for the units). Would really like to get this data tracked for environmental data logging per rack (have a ups per rack). The data does show up in an snmpwalk: # snmpbulkwalk -v2c -c xxx yy.yy.yy.yy .1.3.6.1.4.1.318.1.1.25.1 iso.3.6.1.4.1.318.1.1.25.1.1.0 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.1.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.1.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.2.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.2.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.3.1.1 = STRING: "Port 1 Temp 1" iso.3.6.1.4.1.318.1.1.25.1.2.1.3.2.1 = STRING: "Port 2 Temp 2" iso.3.6.1.4.1.318.1.1.25.1.2.1.4.1.1 = STRING: "Port 1" iso.3.6.1.4.1.318.1.1.25.1.2.1.4.2.1 = STRING: "Port 2" iso.3.6.1.4.1.318.1.1.25.1.2.1.5.1.1 = INTEGER: 75 iso.3.6.1.4.1.318.1.1.25.1.2.1.5.2.1 = INTEGER: 90 iso.3.6.1.4.1.318.1.1.25.1.2.1.6.1.1 = INTEGER: 24 (Port 1 temp 1 sensor in C) iso.3.6.1.4.1.318.1.1.25.1.2.1.6.2.1 = INTEGER: 32 (port 2 temp 2 sensor in C) iso.3.6.1.4.1.318.1.1.25.1.2.1.7.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.2.1.7.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.2.1.8.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.2.1.8.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.2.1.9.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.9.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.10.1.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.10.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.3.0 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.4.1.1.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.1.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.4.1.2.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.2.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.3.1.1 = STRING: "Port 1 Temp 1" iso.3.6.1.4.1.318.1.1.25.1.4.1.3.2.1 = STRING: "Port 2 Temp 2" iso.3.6.1.4.1.318.1.1.25.1.4.1.4.1.1 = STRING: "Port 1" iso.3.6.1.4.1.318.1.1.25.1.4.1.4.2.1 = STRING: "Port 2" iso.3.6.1.4.1.318.1.1.25.1.4.1.5.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.5.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.6.1.1 = INTEGER: 10 iso.3.6.1.4.1.318.1.1.25.1.4.1.6.2.1 = INTEGER: 10 iso.3.6.1.4.1.318.1.1.25.1.4.1.7.1.1 = INTEGER: 40 iso.3.6.1.4.1.318.1.1.25.1.4.1.7.2.1 = INTEGER: 40 iso.3.6.1.4.1.318.1.1.25.1.4.1.8.1.1 = INTEGER: 60 iso.3.6.1.4.1.318.1.1.25.1.4.1.8.2.1 = INTEGER: 60 iso.3.6.1.4.1.318.1.1.25.1.4.1.9.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.9.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.10.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.10.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.11.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.11.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.12.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.12.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.13.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.13.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.14.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.14.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.15.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.15.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.16.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.16.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.17.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.17.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.18.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.18.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.19.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.19.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.20.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.20.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.21.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.21.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.22.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.22.2.1 = INTEGER: 1

3 4

HP A7510 JD238B and FDB count
by Kleber Cristiano Santilli Coelho 19 Sep '22

19 Sep '22

Hello everyone, everything good? I have an HP A7510 JD238B core switch that is not generating the FDB count graph in the observium. Does anyone have any tips for it to work? In the graphs section, the fdb_count graph does not appear. Thanks, -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

1 0

Distro version changing continuously
by Simone Montagnani 19 Sep '22

19 Sep '22

Hi all, I'm writing because after the latest update I'm noticing that a lot of my servers Linux , specifically CentOS servers, are umping in the event log from CentOS to Redhat and viceversa. Is there something I can do to avoid this ? Simone

2 2

Huawei 6851 CPU Monitoring
by Farshid Abediny 14 Sep '22

14 Sep '22

Hello, My observium can not monitor Huawei 6851 CPU usages, is there any special settings for this? Thank you.

1 0

Huawei 6851
by Farshid Abediny 12 Sep '22

12 Sep '22

Hello, We have a pair of huawei 6851 but observium can not monitor the interface vlan traffics, What is the problem and how can we solve this problem? Thanks.

2 2

upgrading older versions
by Helmut Fritz 11 Sep '22

11 Sep '22

Hello, We have an instance of Observium running on Ubuntu 16.04. I would like to bring this OS somewhat current, say to 20.04 or maybe even 22.04. At the same time, our Observium version on this is 20.1.10233. Would there be an issue upgrading the OS with the current version of Observium running on them? I know a fresh install would be best, but then what is the migration procedure? Are all alerts and configurations moved in the migration (I would assume so, but want to understand this as it is a lot of work to recreate all of this). Is there an issue going in one jump from 20.1.10233 to latest, or should this be done in stages? Should Observium or the OS be dealt with first (concerned about php/mysql versions matching Observium versions, etc)? We are a Pro subscriber if it matters. Thx!

2 4

Prices / availibility
by Arnoldo Vidal Bravo 31 Aug '22

31 Aug '22

Hi, before a years ago we purchased a Professional edition, We have a question to get a Enterprise version. we need monitor much more devices. -- Saluda cordialmente

3 4

question about alert checker TEST
by Edvinas Kairys 27 Aug '22

27 Aug '22

Hello, I'm using alert checker with quite standard check: ifInOctets_perc ge 90 ifOutOctets_perc ge 90 But sometimes the SNMP returns incorrect value like 134651%, especially in Nexus devices. I would like to prevent that with inserting test value like: ifInOctets_perc le 100. But i'm wondering if it's possible to do this in single rule in Observium that would look like this: (ifInOctets_perc ge 90 and ifInOctets_perc le 100) or (ifOutOctets_perc ge 90 and ifOutOctets_perc le 100) Or i need to create separate rules for both groups ? Thanks

2 1

Stormshield issues
by Luca Sasdelli 27 Aug '22

27 Aug '22

Hi, on several Stormshield firewalls, I read some issues: * the firewalls are detected as Generic devices, while some time ago they were correctly detected as Stormshield firewalls * some ports report wrong speed: e.g. on 8 gigabit ports same appliance, some appears with 4Mbps, 20Mbps or 1Gbps, even by correcting them in its properties The second one isn't simply a cosmetic issue, because threshold alerts are generated with ordinary traffic. Best LS

2 2

Help with Alert Checker again / Multiprocessor System
by Michael 25 Aug '22

25 Aug '22

3 2

Change chart history time
by Kleber Cristiano Santilli Coelho 23 Aug '22

23 Aug '22

Dears, good morning! Is there any way to keep the graphics detailed longer? What I want is to keep the 5 minute histories, for example, for 6 months. Thank you very much -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo

3 3

Help with Alert Checker / excluding mountpoint
by Michael 16 Aug '22

16 Aug '22

2 1

AUTO: Sono fuori dall'ufficio!!
by A.Mastrangelo＠ads.it 16 Aug '22

16 Aug '22

Sono fuori dall'ufficio fino a 28/08/2022 scrivere in copia a wanclienti(a)ads.it oppure cloud.tech(a)ads.it Nota: Questa è una risposta automatizzata al messaggio "[Observium] OSPF neighbor" inviata il 16/08/2022 02:21:03. Questa è l'unica notifica che verrà ricevuta mentre la persona è assente. Questa e-mail ed i suoi allegati sono ad uso esclusivo di coloro ai quali è indirizzata e potrebbe contenere informazioni riservate, la cui diffusione, copia e/o distribuzione è proibita. Qualora riceveste questo messaggio per errore, scusandoci per l'accaduto, Vi preghiamo di avvertirci immediatamente, distruggendo quanto ricevuto.

1 0

OSPF neighbor
by marcos.goncalves＠telium.com.br 16 Aug '22

16 Aug '22

Hi, I would like some information, How do I see ospf neighbors on Huawei and Juniper devices? None of them enable the option in WebGui, do I need a license for this?

1 0

API to create tickets
by Arnoldo Vidal Bravo 09 Aug '22

09 Aug '22

Hi, i'm searching a method to create a ticket from another server through API and not working (for me). osTicket 1.15.4, php 7.4 test from another server with curl. Centos 7 updated. php 5.4 I have enabled a new API KEY where i can find any sample? message: URL not supported -- Saluda cordialmente

1 0

Observium support for PHP 8.1
by Renuka Arya 03 Aug '22

03 Aug '22

Hi Team, I am seeing some issues when I go to php version 8.1 on the server running Observium. It displays `/opt/observium/html/idex.php` in raw format. Everything works fine if I go back to php 7.4. Is php 8.1 not supported yet on observium? Regards Renuka Arya

2 1

MySQL IO Wait
by Lars Joergensen 02 Aug '22

02 Aug '22

Hey list We keep adding devices to Observium, and it seems we're getting close to some tipping point for MySQL performance. Looking at output from "top" we frequently see high iowait: [cid:image001.png@01D89790.EF319B00] Looking at iotop, it seems that MySQL is the aggressor here: [cid:image002.png@01D89790.EF319B00] We figured syslog was the culprit at first, and tried disabling that for a while to see if stuff died down. It did not. Been playing a little with mytop, and even though we have a QPS around 780, it's not possible for me to nail down what queries are hogging the IO on the server. I googled around and did some changes to the InnoDB, and though I saw improvements, they were not as massive as I had hoped. This is what I currently have changed from defaults: [mysqld] # This is a little too much for the installed 8G in the machine and will be adjusted at a later time. Just trying stuff out now. innodb_buffer_pool_size=6G # We have fast SSD drives on vSAN innodb_io_capacity=1000 # Don't flush file write so often, be more relaxed. innodb-flush-method=O_DIRECT_NO_FSYNC So I'm kind of stumped here. It's not killing Observium totally just yet, but we have experienced some outages this week and will probably see more as we keep adding devices. Any recommendations will be much appreciated. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

4 4

Alert checker failing
by Lars Joergensen 02 Aug '22

02 Aug '22

Hi list Why does this fail: [cid:image001.png@01D8A68F.E52D3930] I tried with both "online" and "onLine", but saw no difference. I tried deleting and recreating the check to make sure nothing was stuck somewhere. It went straight to failed on the first poll. I'm trying to monitor a bunch of UPS devices. They are from diffent vendors, and some reports "normal", other reports "onLine". The ones reporting "normal" works fine, but the ones reporting "onLine" all fails. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

1 0

Mailing list migration
by Adam Armstrong 01 Aug '22

01 Aug '22

Hi Guys, We've migrated the list to a new setup running Mailman 3. It all seems to work ok, and I've important the historical archives which are now available at https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/ It will likely be necessary to use the password recovery process for the Mailman account in order to access the archives and control the settings of your subscription. It might have migrated existing passwords from the old system, but who knows, Mailman 2 was ancient! This doubles as a test post! :D Thanks, adam.

4 7