- observium - lists.observium.org

Re: [Observium] potential purchase issue
by Franks Andy (IT Technical Architecture Manager) 03 Jul '15

03 Jul '15

Hi All, The subs are showing now, not sure if someone tweaked something somewhere. Still no email but thanks. Thanks Andy From: observium [mailto:observium-bounces@observium.org] On Behalf Of Franks Andy (IT Technical Architecture Manager) Sent: 03 July 2015 10:39 To: 'observium(a)observium.org' Subject: [Observium] potential purchase issue Hi all, Who would I speak to about not having purchase confirmation come back from the paddle purchasing screen? I fought for ages to get my boss to approve of the spend and the hospital actually got a credit card in line with the requirements for the site. Now we've paid for the subs, got the big green tick under the hamster logo in the payment processing screen, but then after dropping back to the subs screen in the account area, it says we have no paid subscription. I also haven't received an email yet, and it's been a while. I am concerned! Thanks Andy Franks.

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potential purchase issue
by Franks Andy (IT Technical Architecture Manager) 03 Jul '15

03 Jul '15

Hi all, Who would I speak to about not having purchase confirmation come back from the paddle purchasing screen? I fought for ages to get my boss to approve of the spend and the hospital actually got a credit card in line with the requirements for the site. Now we've paid for the subs, got the big green tick under the hamster logo in the payment processing screen, but then after dropping back to the subs screen in the account area, it says we have no paid subscription. I also haven't received an email yet, and it's been a while. I am concerned! Thanks Andy Franks.

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DB problems
by Eduardo Schoedler 03 Jul '15

03 Jul '15

Hi, I received the message: "Failed INSERT into DB, see details in 'db.log' inside log dir." when trying to insert ports in a billing... and there's nothing about the query in the log. -- Eduardo Schoedler

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Graphs
by Andrew Colin 02 Jul '15

02 Jul '15

Hi Guys Is it possible to modify the look of the graphs to instead of showing up and down to show both going upwards but in a different color, similar to mrtg graphs Kind Regards Andrew Colin Converged Telecoms (Pty) Ltd. Licensed Telecoms Operator : (0258/IECS/JAN/09) (0258/IECNS/JAN/09) Switchboard: +27 (0)10 591 4600 Email: <mailto:andrew@convergedgroup.net> andrew(a)convergedgroup.net Web: http://www.convergedgroup.net 75 Witkoppen Road, Northriding, Johannesburg, 2169 P O Box 7246, Weltevredenpark, 1715 This communication is confidential and intended solely for the addressee(s). Any unauthorized review, use, disclosure or distribution is prohibited. If you believe this message has been sent to you in error, please notify the sender by replying to this transmission and delete the message without disclosing it. Thank you.E-mail including attachments is susceptible to data corruption, interception, unauthorized amendment, tampering and viruses, and we only send and receive emails on the basis that we are not liable for any such corruption, interception, amendment, tampering or viruses or any consequences thereof.

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Configuring map interface on new observium installation
by Andi Qirjazi 02 Jul '15

02 Jul '15

Hi, I have just installed & configured observium for the first time. The first two devices are added and seems working, but I'm having problem displaying these devices on the map. All the time there is a blue sign on the middle on Atlantic ocean, it doesn't matter what I configure as device location. Please any idea how to configure the map? I have tried all the possible configurations at /opt/observium/config.php settings but with no success. This installation is behind a proxy server, but I have allowed all the traffic from observium host and I don't see any traffic from this host towards proxy server. thanks in advance, Andi Qirjazi

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How to purchase a Pro license
by Mike Driscoll 01 Jul '15

01 Jul '15

I want to upgrade our community instance to professional so I can make use of e-mail alerts. My company requires an invoice. How can I get a purchase quote/invoice in US dollars?

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Help understand log entries
by Rudolf Hoehler 01 Jul '15

01 Jul '15

Hello All, Could some one help me decode a log entry in Observium? We get this entry every 5 minutes in Observium, but nothing changes on the interface (That we know of :) ). 2015-07-01 13:30:45 svs-za-jhb-ne-mse-001 ge-1/0/1.1557 Interface changed: [ifAlias] ABC CPE1 Interface | VRF:ABC-VRF | Vlan 1557 | CircuitNo:027JOHA1802009912345 -> ABC CPE1 Interface | VRF:ABC-VRF | Vlan 1557 | CircuitNo:027JOHA1802009901391 Is there a way to see what triggered this in Observium? Regards, Rudolf

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Device Storage graphs draw errors when in widescreen mode
by Louis Bailleul 01 Jul '15

01 Jul '15

Hi, I have noticed an issue with the device filesystems graphs : they do not display correctly in widescreen mode. The RRD command/debug says : RRDTool Output: ERROR: Legend too long But if I paste the actual rrd command in the terminal, it runs fine and the output graph is correct too. It seems to be only happening with the filesystems usage graphs. I think something similar was reported on Jira but it didn't went far : http://jira.observium.org/browse/OBSERVIUM-1248 You can find attached screenshots of the issue. For the record I am using : Observium CE 0.15.6.6430 OS Linux 2.6.32-358.14.1.el6.x86_64 [amd64] (CentOS 6.2) Apache 2.2.15 (CentOS) PHP 5.3.3 Python Python 2.6.6 MySQL 5.1.73 SNMP NET-SNMP 5.5 RRDtool 1.4.9 Best regards, Louis

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What triggers the 'device rebooted' alert?
by Michael Vieth 01 Jul '15

01 Jul '15

I am showing a device reboot alert but the uptime is shown to be over a year. The reboot is reported to happen last night precisely at midnight. Using version 0.15.3.6343 Cheers, [Description: cid:image001.jpg@01CA15C7.9F525A10] Michael Vieth | Network Engineer Nexa Technologies 801 E Campbell Rd. Ste 400 | Richardson, TX 75081 Phone: (972) 590-8669 x1906 www.nexatech.com<http://www.nexatech.com/>

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Observium Alerting SMSGlobal Integration
by Greg Lipschitz 01 Jul '15

01 Jul '15

Hi All, We are looking to do more with alerting and get some form of SMS Alerting happening. We currently use SMS Global for our SMS Gateway both via API and Email > SMS. Has anyone done any wizardry around some SMS Gateway API integration in to Observium? We did the SMS Global API Integration in to PRTG and that works well just using a HTTP Post (http://www.smsglobal.com.au/http-api.php?action=sendsms&user=USER&password=…) Cheers, Greg Greg Lipschitz | Director | The Summit Group E: Greg(a)thesummitgroup.com.au<mailto:Greg@thesummitgroup.com.au> | W: www.thesummitgroup.com.au<http://www.thesummitgroup.com.au> The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 561, 40E Main Street, Newmark DE 19711 Postal: P.O. Box 3225, Doncaster East VIC 3109 Follow us on Facebook<http://www.facebook.com/thesummitgroup/> | LinkedIn<http://www.linkedin.com/company/1942329> | Twitter<http://twitter.com/summitgroupau/>

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The failed port filter is broken after update to 6535
by Marco Spicuglia 01 Jul '15

01 Jul '15

Hello there, after I upgraded to 6535, I noticed that the "ports down" filter doesn't work anymore. I have a couple of ports down at the moment, in the status box. But if I click on that red 2, then I get all ports down in the network, including the ignored ones. But I actually have a second issue too. I also noticed that if I make an account for a customer, with restricted access to their ports only, observium will still show them the global regex for the alerting systems, but also forbidden menu items, such as the groups, which give the normal users access to too sensitive information. It looks like the permission filtering in the alerts box is not really working the same way as in the status box on the left, same happens in the menus on top. I had to remove the groups in order to preserve our customers privacy, even though I found them very useful. Is there an available solution for the above already? Thanks a lot in advance for your help. Cheers, Marco

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Special sysLocation character not displaying properly
by Lambert, Benoit 01 Jul '15

01 Jul '15

Hey Observium team, Some of our SNMP sysLocations aren't being displayed properly. The " é " is being displayed as " Ã© ". Is there a way I can tell php to use UTF8, or some other codec that will fix this? Thanks. Benoit Lambert Network Analyst @ NorthernTel

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Special sysLocation character not displaying properly
by Lambert, Benoit 30 Jun '15

30 Jun '15

We have a production and test server. Both are affected. There must be a global php to set the character encoding? We're using Centos 6.6 and PHP 5.3.3.

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Special sysLocation character not displaying properly
by Lambert, Benoit 30 Jun '15

30 Jun '15

Okay it didn't correctly display in the email either... I took a screenshot of what I mean: [cid:image001.png@01D0B32B.5AB32580] Thanks. Benoit Lambert Network Analyst @ NorthernTel

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Small Community Edition update
by Adam Armstrong 30 Jun '15

30 Jun '15

I just pushed out another CE tar. It fixes a tiny HTML issue with eventlog rendering on the device page. It's super annoying, so you should update! Remember, if your CE install doesn't say "0.15.6" at the bottom, you're running an old version! adam. Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&ut…]

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Ignored ports
by Andrew Colin 29 Jun '15

29 Jun '15

Hi Guys Is it possible that when I click ports that are down on the homepage that it won't show me my ignored ports? Regards Andrew

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Aerohive
by Adam Armstrong 29 Jun '15

29 Jun '15

Hi Guys, Do any of you use Aerohive devices? Thanks, adam. Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&ut…]

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"Interface changed:" events
by Robert Williams 29 Jun '15

29 Jun '15

Hi, Since the scheduled SVN at 06:00 this morning we seem to be getting these for all of our (old, very) 3Com 2948 switches: They occur on every poll, for every port, and are currently spamming the event log. Anyone have any ideas? I've just done a forced SVN up to 6518 but it's still occurring. My guess is it happened around 6514 which was what it was running this morning when it appears to have started. Cheers! Robert Williams Custodian Data Centre Email: Robert(a)CustodianDC.com http://www.CustodianDC.com

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[patch] Varnish support with local agent
by Mark Nellemann 28 Jun '15

28 Jun '15

Hi, I am using Observium to monitor Varnish, and I have attached a patch for the files that I have changed. It's diff'ed against svn trunk of today. -- Best Regards Mark Nellemann

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Installing JpGraph blanks out bills page
by Rudolf Hoehler 27 Jun '15

27 Jun '15

Hello, I just installed jpgraph to get the bills page to stop prompting the "please install jpgraph" notice, and as soon as I removed the "includes/jpgraph/src/jpg-config.inc.php" file, as request, the bills page stopped loading. It's just blank. I've restarted apache and nothing in the error or access logs are pointing me in any direction. Any help to trouble shoot will be appreciated. All I did was download the jpgraph-3.5.0b1.tar.gz<http://jpgraph.net/download/download.php?p=5> file, unzip it and move it into the specified folder, and remove the config file as requested. Regards, Rudolf

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alerts
by Jeffrey d'Ambly 27 Jun '15

27 Jun '15

I’m having an issue where it seems that host down alerts are always delayed. Where can I start with troubleshooting this issue? Note that alerts are working, but something seems to not work with host down alerts.[cid:A108895F-C5AE-4C29-B6A5-9A3D5BA08BAE]

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Upgrade
by Fernando Fuentes 26 Jun '15

26 Jun '15

Team, I did a svn update and db update to our enterprise installation but it keeps saying: [root@sysadm observium]# ./discovery.php -u Observium 0.15.6.6507 Discovery Current Revision : 6507 New Revision : 6509 Any ideas why it wont move to the latest revision? Regards, -- Fernando Fuentes Technical Lead & Systems Administrator Email: ffuentes(a)aasteel.com American Alloy Steel, Inc. Houston, Texas Website: http://www.aasteel.com Phone: 713-462-8081 Fax: 713-462-0527

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hp 5900 comware fibre stats
by Daniel Rolfe 26 Jun '15

26 Jun '15

HI All Looking at our cisco 3750E we see the below: [image: Inline image 6] *Bur our hp comware switches we see the below:* [image: Inline image 5] [image: Inline image 4] [image: Inline image 2] [image: Inline image 3]

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PoE support?
by Mark D. Nagel 26 Jun '15

26 Jun '15

I was asked if we could display PoE details on switches and said "I'm sure we can!" and proceeded to find out, no, not quite yet. From what I can tell, support is only partially in place -- is that accurate? I found the global config param needed and set it, and it looks like data is collecting in RRD files, but they are not included in the device display. Is this just an in-progress thing? Thanks, Mark ./config.php:$config['enable_ports_poe'] = 1; ./includes/functions.inc.php: $rrd_types = array('adsl', 'dot3', 'fdbcount', 'poe', NULL); ./includes/defaults.inc.php:$config['enable_ports_poe'] = 0; // Enable PoE stats collection ./includes/polling/ports.inc.php: // Fetch POWER-ETHERNET-MIB and CISCO-POWER-ETHERNET-EXT-MIB if enable_ports_poe is enabled. ./includes/polling/ports.inc.php: // This data is used in the per-port poe include. ./includes/polling/ports.inc.php: $ports_module = 'enable_ports_poe'; ./includes/polling/ports.inc.php: $ports_module = 'enable_ports_poe'; ./includes/polling/ports.inc.php: if ($attribs[$ports_module] || ($config[$ports_module] && !isset($attribs[$ports_module]))) { include("port-poe.inc.php"); } ./includes/polling/port-poe.inc.php: $rrdfile = get_port_rrdfilename($port, "poe"); 266940 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/banon/port-6-poe.rrd 274245 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/danbo/port-8-poe.rrd 274249 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/unifi/port-2-poe.rrd 274251 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/colby/port-2-poe.rrd 274246 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/hq-fw01/port-1-poe.rrd 141443 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:15 ./rrd/hq-sw02.willingminds.com/port-10101-poe.rrd 139185 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/hq-outsw01/port-10001-poe.rrd 266978 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/chevre/port-7-poe.rrd 143984 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-voipsw01.willingminds.com/port-10001-poe.rrd 394012 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/vacherin/port-1-poe.rrd 394011 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/vignotte-drac/port-8-poe.rrd 139651 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/valencay/port-2-poe.rrd 139671 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/dns01/port-2-poe.rrd 274244 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/derby/port-8-poe.rrd 394817 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/vignotte/port-1-poe.rrd 394008 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/hq-vpn01/port-3-poe.rrd 143874 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-ipv6.willingminds.com/port-1-poe.rrd 394829 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-ap01/port-2-poe.rrd 394010 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/vacherin-drac/port-8-poe.rrd 143870 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-sw01.willingminds.com/port-10101-poe.rrd 394009 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/vendomois/port-1-poe.rrd 394828 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-ap02/port-2-poe.rrd 139713 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:15 ./rrd/hq-labsw01.willingminds.com/port-1-poe.rrd 143873 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-coresw01/port-10101-poe.rrd 139609 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/hq-cr-epson7520/port-1-poe.rrd -- Mark D. Nagel, CCIE #3177 Emeritus <mnagel(a)willingminds.com> Principal Consultant, Willing Minds LLC (http://www.willingminds.com) cell: 949-279-5817, desk: 714-495-4001, fax: 714-844-4698 ** For faster support response time, please ** email support(a)willingminds.com or call 714-495-4000

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CISCO-IP-LOCAL-POOL-MIB
by Matthias Cramer 25 Jun '15

25 Jun '15

Hi All I had a look into the Cisco IP local pool MIB, as we have IP Pools on our LNS for the DSL Customers. It would be nice if we could monitor the usage of these pools in Observium. I looked around in the code, but found no similar discoverer/poller to start with. There seams no sensor type to fit such values. Can anyone give me a hint? Or is already someone working on that? Regards Matthias -- Matthias Cramer / mc322-ripe Senior Network & Security Engineer iway AG Phone +41 43 500 1111 Badenerstrasse 569 Fax +41 44 271 3535 CH-8048 Zürich http://www.iway.ch/ GnuPG 1024D/2D208250 = DBC6 65B6 7083 1029 781E 3959 B62F DF1C 2D20 8250

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