- observium - lists.observium.org

Installing JpGraph blanks out bills page
by Rudolf Hoehler 27 Jun '15

27 Jun '15

Hello, I just installed jpgraph to get the bills page to stop prompting the "please install jpgraph" notice, and as soon as I removed the "includes/jpgraph/src/jpg-config.inc.php" file, as request, the bills page stopped loading. It's just blank. I've restarted apache and nothing in the error or access logs are pointing me in any direction. Any help to trouble shoot will be appreciated. All I did was download the jpgraph-3.5.0b1.tar.gz<http://jpgraph.net/download/download.php?p=5> file, unzip it and move it into the specified folder, and remove the config file as requested. Regards, Rudolf

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alerts
by Jeffrey d'Ambly 27 Jun '15

27 Jun '15

I’m having an issue where it seems that host down alerts are always delayed. Where can I start with troubleshooting this issue? Note that alerts are working, but something seems to not work with host down alerts.[cid:A108895F-C5AE-4C29-B6A5-9A3D5BA08BAE]

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Upgrade
by Fernando Fuentes 26 Jun '15

26 Jun '15

Team, I did a svn update and db update to our enterprise installation but it keeps saying: [root@sysadm observium]# ./discovery.php -u Observium 0.15.6.6507 Discovery Current Revision : 6507 New Revision : 6509 Any ideas why it wont move to the latest revision? Regards, -- Fernando Fuentes Technical Lead & Systems Administrator Email: ffuentes(a)aasteel.com American Alloy Steel, Inc. Houston, Texas Website: http://www.aasteel.com Phone: 713-462-8081 Fax: 713-462-0527

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hp 5900 comware fibre stats
by Daniel Rolfe 26 Jun '15

26 Jun '15

HI All Looking at our cisco 3750E we see the below: [image: Inline image 6] *Bur our hp comware switches we see the below:* [image: Inline image 5] [image: Inline image 4] [image: Inline image 2] [image: Inline image 3]

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PoE support?
by Mark D. Nagel 26 Jun '15

26 Jun '15

I was asked if we could display PoE details on switches and said "I'm sure we can!" and proceeded to find out, no, not quite yet. From what I can tell, support is only partially in place -- is that accurate? I found the global config param needed and set it, and it looks like data is collecting in RRD files, but they are not included in the device display. Is this just an in-progress thing? Thanks, Mark ./config.php:$config['enable_ports_poe'] = 1; ./includes/functions.inc.php: $rrd_types = array('adsl', 'dot3', 'fdbcount', 'poe', NULL); ./includes/defaults.inc.php:$config['enable_ports_poe'] = 0; // Enable PoE stats collection ./includes/polling/ports.inc.php: // Fetch POWER-ETHERNET-MIB and CISCO-POWER-ETHERNET-EXT-MIB if enable_ports_poe is enabled. ./includes/polling/ports.inc.php: // This data is used in the per-port poe include. ./includes/polling/ports.inc.php: $ports_module = 'enable_ports_poe'; ./includes/polling/ports.inc.php: $ports_module = 'enable_ports_poe'; ./includes/polling/ports.inc.php: if ($attribs[$ports_module] || ($config[$ports_module] && !isset($attribs[$ports_module]))) { include("port-poe.inc.php"); } ./includes/polling/port-poe.inc.php: $rrdfile = get_port_rrdfilename($port, "poe"); 266940 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/banon/port-6-poe.rrd 274245 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/danbo/port-8-poe.rrd 274249 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/unifi/port-2-poe.rrd 274251 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/colby/port-2-poe.rrd 274246 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/hq-fw01/port-1-poe.rrd 141443 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:15 ./rrd/hq-sw02.willingminds.com/port-10101-poe.rrd 139185 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/hq-outsw01/port-10001-poe.rrd 266978 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/chevre/port-7-poe.rrd 143984 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-voipsw01.willingminds.com/port-10001-poe.rrd 394012 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/vacherin/port-1-poe.rrd 394011 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/vignotte-drac/port-8-poe.rrd 139651 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/valencay/port-2-poe.rrd 139671 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/dns01/port-2-poe.rrd 274244 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/derby/port-8-poe.rrd 394817 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/vignotte/port-1-poe.rrd 394008 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/hq-vpn01/port-3-poe.rrd 143874 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-ipv6.willingminds.com/port-1-poe.rrd 394829 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-ap01/port-2-poe.rrd 394010 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:12 ./rrd/vacherin-drac/port-8-poe.rrd 143870 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-sw01.willingminds.com/port-10101-poe.rrd 394009 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/vendomois/port-1-poe.rrd 394828 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-ap02/port-2-poe.rrd 139713 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:15 ./rrd/hq-labsw01.willingminds.com/port-1-poe.rrd 143873 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:16 ./rrd/hq-coresw01/port-10101-poe.rrd 139609 456 -rw-r--r-- 1 www-data www-data 464632 Jun 25 08:11 ./rrd/hq-cr-epson7520/port-1-poe.rrd -- Mark D. Nagel, CCIE #3177 Emeritus <mnagel(a)willingminds.com> Principal Consultant, Willing Minds LLC (http://www.willingminds.com) cell: 949-279-5817, desk: 714-495-4001, fax: 714-844-4698 ** For faster support response time, please ** email support(a)willingminds.com or call 714-495-4000

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CISCO-IP-LOCAL-POOL-MIB
by Matthias Cramer 25 Jun '15

25 Jun '15

Hi All I had a look into the Cisco IP local pool MIB, as we have IP Pools on our LNS for the DSL Customers. It would be nice if we could monitor the usage of these pools in Observium. I looked around in the code, but found no similar discoverer/poller to start with. There seams no sensor type to fit such values. Can anyone give me a hint? Or is already someone working on that? Regards Matthias -- Matthias Cramer / mc322-ripe Senior Network & Security Engineer iway AG Phone +41 43 500 1111 Badenerstrasse 569 Fax +41 44 271 3535 CH-8048 Zürich http://www.iway.ch/ GnuPG 1024D/2D208250 = DBC6 65B6 7083 1029 781E 3959 B62F DF1C 2D20 8250

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Add Contacts not working?
by Rudolf Hoehler 25 Jun '15

25 Jun '15

Saicom now offers Cloud PBX Hello Team, When I click on the Globe -> Contacts -> + Add Contact, the screen just refreshes and goes the home page. Running Observium 0.15.6.6496 (rolling) Regards, Rudolf -- Rudolf Hoehler Technical Team Manager Office: 0861 SAICOM (724 266) Direct: 010 140 5104 Support: 010 140 5050 Cell: 083 644 7800 Fax: 010 140 5001 Email: rudolf(a)saicomvoice.co.za Visit our website: www.saicomvoice.co.za

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Observium Automatically Logging Out
by Greg Lipschitz 25 Jun '15

25 Jun '15

Hi All, We have Observium up on our NOC screen – the issue we are having is it seems to auto-logout after 20 mins or so. Is there any way to have it log in, stay logged in and auto-refresh? Cheers, Greg Greg Lipschitz | Director | The Summit Group E: Greg(a)thesummitgroup.com.au<mailto:Greg@thesummitgroup.com.au> | W: www.thesummitgroup.com.au<http://www.thesummitgroup.com.au> The Summit Group (Australia) Pty Ltd | P: 1300 049 749 | Level 1, 39 Railway Road, Blackburn VIC 3130 The Summit Group (USA) LLC | P: 321 216 3844 | Suite 561, 40E Main Street, Newmark DE 19711 Postal: P.O. Box 3225, Doncaster East VIC 3109 Follow us on Facebook<http://www.facebook.com/thesummitgroup/> | LinkedIn<http://www.linkedin.com/company/1942329> | Twitter<http://twitter.com/summitgroupau/>

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Juniper EX4550 - Snmp issue
by Raphael Maunier 24 Jun '15

24 Jun '15

Hello, Since 2 or 3 months I have some issue with some of our EX4550. For some reason,, some of the switches are just polling from time to time ( first 2 screencap ) and others are just not polling ( 3 - 4 -5 ) the funny thing is : I don’t have this issue on cacti ( the switches are also polled from Cacti ) I have 3 Junos version running on the backbone and only 3 out of 20 ex4450 have this issue ( and they don’t have the same junos version ). The filter on the loopback interfaces are exactly the same. I can have the arp table, the lldp and bgp/ospf neig but not the if graphing … I already restarted snmp and tried many other thing on the juniper itself. Thanks, Raphael

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Inventory serial# list
by Jan Kuiper 24 Jun '15

24 Jun '15

LS, Is it possible to select in the Inventory list only the devices/items with an Serial filled in, so blank Serial# are skipped? Met vriendelijke groet / Kind Regards, Jan Kuiper [cid:image001.jpg@01CF62F0.6DBAB760] Piramide ICT Services | Kollergang 9 | 7773 NG Hardenberg | Postbus 220 | 7770 AE Hardenberg info(a)piramide.nl<mailto:info@piramide.nl> | http://www.piramide.nl | +31 (0)523 261 387 Disclaimer Deze e-mail is uitsluitend bestemd voor de geadresseerde(n). Verstrekking aan en gebruik door anderen is niet toegestaan. Piramide sluit iedere aansprakelijkheid uit die voortvloeit uit elektronische verzending.

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MySQL App Graphics of only one device don't work anymore
by Ximena Cardinali 24 Jun '15

24 Jun '15

Hi, Today I had to restart a VM and when I checked the Statistics I saw that the MySQL graphics of the VM don't work anymore since last week: [image: Inline images 1] The MySQL Graphics of other devices are working properly but this one. Nothing was changed on that VM ever since. I tried to run the discovery and poller script in Debug mode and I found no errors (maybe I'm blind). I renamed and deleted the rrd Files, deactivated and re-activated the Agent for this specific App, and nothing. When I telnet the VM from the Observium Host, I get some results: <<<mysql>>> a0:962085 a1:249635 a2:14093 a3:3755 a4:2617 a5:22885515 a6:1 a7:4 a8:-1 a9:-1 aa:8192 ab:4428 ac:3735 ad:0 ae:3605 af:130 ag:1486 ah:4630 ai:3744 aj:6044 ak:4472 al:0 am:0 an:0 ao:0 ap:0 aq:0 ... Does anyone have any idea of what can be the error? Thanks, Ximena.

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Alert Checker Up/Down Dependency
by Thiedek, Vic 24 Jun '15

24 Jun '15

Hey, Is there a way to create an alert checker that will only report devices down if a device they are behind is up? We have remote offices with 100's of devices, and if there is a WAN issue, we receive 100's of alerts from Observium for that location. Is there a way to create a condition in an alert checker that a device (ex: router) has to be in an "up" status in order for devices behind it to alert as "down" That way if the Router/WAN is "down" we would only get that alert, not all the other devices. Example: This Alert Checker only alerts on devices in TN Entity Type: Device Check Conditions: device_status equals 0 Device Match: location match *TN* Entity Match: * Alert Delay 1 Example: This Alert Checker only alerts on devices in CA when the Router (specific device) is "up" Entity Type: Device Check Conditions: A Specific Device status equals 1 // check that office WAN router is "up" (I know this not a correct syntax, just example) device_status equals 0 //check that device is down AND Device Match: location match *CA* Entity Match: * Alert Delay 2 Cheers! Vic

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Device poll order
by Lambert, Benoit 23 Jun '15

23 Jun '15

Hey Observium team, Question: Does poller-wrapper/poller.php poll devices in the same order each time? Or is it randomized? e.g. If poller-wrapper starts one CRON session with device ID 500, will it always start with device id 500 in other CRON sessions to come? Thanks. Benoit Lambert Network Analyst @ NorthernTel

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SVN down?
by Markus Klock 23 Jun '15

23 Jun '15

Hello! As of this morning I can not connect to the SVN repo, any known issues? Updating '.': svn: E175002: Unable to connect to a repository at URL ' http://svn.observium.org/svn/observium/trunk' svn: E175002: Unexpected HTTP status 503 'Service Unavailable' on '/svn/observium/trunk' svn: E175002: Additional errors: svn: E175002: OPTIONS request on '/svn/observium/trunk' failed: 503 Service Unavailable /Markus

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Correction of uptime-spikes?
by Pål Rydningen 23 Jun '15

23 Jun '15

Hi all Im monitoing a Windows server that is scheduled to reboot daily. But the "Uptime" graph is showing odd spikes that cannot possibly reflect actual values. [image: Inline image 2] I've used the "removespikes.pl" script, pr. instructions, but get no feedback from the scripts and the graphs remain unchanged. What would be the best way to correct the data? Using : *Observium CE*0.14.4.5229*Apache*2.2.22 (Debian)*PHP*5.4.39-0+deb7u2*MySQL* 5.5.43-0+deb7u1*SNMP*NET-SNMP version: 5.4.3*RRDtool*1.4.7 -- Pål R.

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Re: [Observium] Will SVN username and password change?
by Adam Armstrong 22 Jun '15

22 Jun '15

Yes :) Adam. On 22 Jun 2015 16:57, "Lambert, Benoit" <Benoit.Lambert(a)ntl.nt.net> wrote: > > Hey Observium team, > > > > We recently renewed our subscription and it looks like our username changed (4 numbers added at the end). > > > > Will this impact the SVN update script we use to update Observium (will we have to change our username in the script to reflect the new change?). > > > > > > Thanks. > > > > > > Benoit Lambert > > Network Analyst @ NorthernTel > >

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Will SVN username and password change?
by Lambert, Benoit 22 Jun '15

22 Jun '15

Hey Observium team, We recently renewed our subscription and it looks like our username changed (4 numbers added at the end). Will this impact the SVN update script we use to update Observium (will we have to change our username in the script to reflect the new change?). Thanks. Benoit Lambert Network Analyst @ NorthernTel

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SVN commit mail crashed our mail server
by Michael.Weinrich＠picturemaxx.com 22 Jun '15

22 Jun '15

Hello, the SVN commit mail from the observium-svn list yesterday (2015-06-04 16:46:51 +0200) crashed our mail server, most likely because the subject was way too long. I don't know, what script/hook you are using, but the standard in RFC 2822, section 2.1.1. states that "Each line of characters MUST be no more than 998 characters, and SHOULD be no more than 78 characters, excluding the CRLF" The subject of said mail was way over 2000 characters. For now I unsubscribed from that list because I don't want to kill e-mail for everybody in the office once in a while, but can you have a look into this issue and tell me when it is fixed, so I can resubscribe? Thanks, Michael Weinrich DevOps Engineer ---------------------------------------------------- picturemaxx AG Stefan-George-Ring 2 81929 München GERMANY ---------------------------------------------------- tel +49 89 357 147-0 fax +49 89 357 147-10 ---------------------------------------------------- follow us on: facebook<http://www.facebook.com/picturemaxx.ag> [cid:image001.jpg@01D09F71.31C30690] <http://www.facebook.com/picturemaxx.ag> | twitter<https://twitter.com/picturemaxx> [cid:image002.jpg@01D09F71.31C30690] <https://twitter.com/picturemaxx> ---------------------------------------------------- michael.weinrich(a)picturemaxx.com<mailto:michael.weinrich@picturemaxx.com> www.picturemaxx.com<http://www.picturemaxx.com/> www.my-picturemaxx.com<http://www.my-picturemaxx.com/> ---------------------------------------------------- Amtsgericht München - HRB 138366 Vorstand: Bernd Michael Czichon Aufsichtsratsvorsitzender: Dr. Andreas Beyer Stellv. Aufsichtsratsvorsitzender: Prof. Dr. Dirk Bildhäuser USt-IdNr. DE 215535923 [cid:image003.jpg@01D09F71.31C30690]

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empty /health/metric=temperature/view=detail/
by Jordan Paschalidis 19 Jun '15

19 Jun '15

Hallo, in my observiuminstalltion suddenly the links to temperature, fanspeed and voltage are empty. Its is acentos6 system was installed with observium CE-0.14.11.6000. I did an update to CE 0.15.6.6430 but this didn't change anything. Does somebody know how to fix this? --------------------------------- XCOM AG Muensterstr. 100A 40476 Duesseldorf , Germany Telefon +49 211 953530 Telefax +49 211 9535353 jordan.paschalidis(a)xcom.de

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Canceled
by Fernando Fuentes 18 Jun '15

18 Jun '15

Team, My paypal subscription was canceled. Any reason why? Regards, -- Fernando Fuentes Technical Lead & Systems Administrator Email: ffuentes(a)aasteel.com American Alloy Steel, Inc. Houston, Texas Website: http://www.aasteel.com Phone: 713-462-8081 Fax: 713-462-0527

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Front page issue with Professional Edition
by Jeffrey d'Ambly 18 Jun '15

18 Jun '15

Not sure what I’m doing wrong here but when I added the following I lost the nice summary bar at the top of the page above the map that states the amount of devices alerts etc. // Frontpage order you can use: map, device_status, overall_traffic, custom_traffic, minigraphs, syslog, eventlog $config['frontpage']['order'] = array('map', 'overall_traffic', 'custom_traffic', 'minigraphs', 'device_status', 'syslog', 'eventlog'); Any ideas on what I’m doing wrong here? If I comment this line out it comes back but then I don’t see any of my custom mini-grpahs :/ —Jeff

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Group system
by Adam Armstrong 17 Jun '15

17 Jun '15

Hi All, Any of you guys using the groups system? If so, what for? What's missing? What changes would make it more useful? Cheers, adam. Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&ut…]

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Alert to monitor cisco ARP table
by Lambert, Benoit 17 Jun '15

17 Jun '15

We want an alert when a new mac address is added to an access port. I did some more research and I got the switch to send a Mac-Notification-Change trap to the server. Is there an easy way to implement this? I am testing with snmptrapd daemon. I assume once the server receives the trap it can be re-routed to syslog-ng and brought into Observium. Switch --> Server (udp 162) -->Script/Program that re-routes -->Server (udp 514) --> syslog-ng -->Observium instance I was also struggling with the TRAP payload, the mac, port index and vlan weren't part of the message. Do I need the CISCO-MAC-NOTIFICATION-MIB? Thank you.

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My graphs don't work - all values "-NAN"
by Rudolf Hoehler 17 Jun '15

17 Jun '15

Saicom Offers Inbound and Outbound Call Centre Solutions Hello All, Busy playing around with Observium and my graphs don't work. :) Jokes aside, very cool piece of software, but my graphs all display -NAN as values. The snmp walk is working and pulling information and it's displaying fine on the web interface, but the graphs don't display the values - sceenshots: https://dl.dropboxusercontent.com/u/13359577/1__ssh_and_Observium____-_za-j… https://dl.dropboxusercontent.com/u/13359577/Observium__NAN_Graph.jpg I followed the wiki instructions, double checked my bash history and it seems fine. Running Debian 7 - Debian 3.2.65-1 x86_64 GNU/Linux Server has 16gigs of RAM and 8 CPU cores. On the mailing list people have warned agaistn a 1.5 version of rrdtool, but I am running version 1.4.7. _____________________________________________________________ rrdtool -v RRDtool 1.4.7 Copyright 1997-2012 by Tobias Oetiker <tobi(a)oetiker.ch> Compiled Aug 2 2012 07:02:39 _____________________________________________________________ PHP Version seems fine. _____________________________________________________________ php -v PHP 5.4.41-0+deb7u1 (cli) (built: May 22 2015 12:49:18) _____________________________________________________________ In the MySQL DB, the storage-state table seems fine, but I cannot find any historic data in the database - where should I look for this information? _____________________________________________________________ mysql> select * from `storage-state`; +------------+----------------+--------------+---------------+--------------+--------------+--------------+ | storage_id | storage_polled | storage_size | storage_units | storage_used | storage_free | storage_perc | +------------+----------------+--------------+---------------+--------------+--------------+--------------+ | 1 | 1434541853 | 277800820736 | 4096 | 173082042368 | 104718778368 | 62 | | 2 | 1434541853 | 8341504000 | 4096 | 0 | 8341504000 | 0 | | 3 | 1434541853 | 397803520 | 1024 | 56981504 | 340822016 | 14 | | 4 | 1434541853 | 984341426176 | 4096 | 122228555776 | 862112870400 | 12 | +------------+----------------+--------------+---------------+--------------+--------------+--------------+ 4 rows in set (0.00 sec) Thanks for your time folks, appreciate any help. Regards, Rudolf -- Rudolf Hoehler Technical Team Manager Office: 0861 SAICOM (724 266) Direct: 010 140 5104 Support: 010 140 5050 Cell: 083 644 7800 Fax: 010 140 5001 Visit our website: www.saicomvoice.co.za

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Re: [Observium] hdd temperature sensor keeps vanishing ?
by Adam Armstrong 17 Jun '15

17 Jun '15

If we don't see the sensor returned in the agent output, it'll be removed. If it reappears, it'll be readded. It's likely a timing thing with hddtemp causing that sensor to be occasionally not returned correctly. Adam. On 17 Jun 2015 10:34, Simon Smith <simonsmith5521(a)gmail.com> wrote: > > Hi All, > > hoping someone has seen this issue I’m having > > for some mad reason the HDD temperature sensor on one our of servers keeps disappearing ? > > but whats mad is the event log is showing the Entity as BLANK ? > > and another mad thing I’ve noticed is when it gets re-added or updated the HIGH and LOW keep getting adjusted to 0, so i have to all the time go and manually adjust the values? > > is it possible a problem with hddtemp, observium, or something else I’m just missing? > > I have attached a screenshot showing what I mean > > regards > > Simon >

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