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Device location not updated in database (already fixed?)
by Erwin Heringa 09 Dec '14

09 Dec '14

Hi Observium developers, I just found out that when i changed the snmp location of a device it is not changed in the database. We are currently using R5919 (yeah… i know. ;-)) Poller output with debugging shows the new location correctly. CMD[/usr/bin/snmpget -v3 **************** SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'arn2-kafw1.mgmt.sidn.nl':'161' sysUpTime.0 sysLocation.0 sysContact.0 sysName.0] EXITCODE[0]) RUNTIME[0.0304s], STDOUT[ sysUpTime.0 = 5:18:28:36.57 sysLocation.0 = Arnhem ==> OK, this is the new location <cut> On every poll we see the location change in the syslog, but the location is not updated in the database. SQL[INSERT INTO `eventlog` (`device_id`,`reference`,`type`,`timestamp`,`message`) VALUES ('78','NULL','system',NOW(),'Location -> Arnhem')] Module [ system ] time: 0.1684s 2014-12-09 11:43:03 System Location -> Arnhem 2014-12-09 11:38:10 System Location -> Arnhem 2014-12-09 11:33:09 System Location -> Arnhem 2014-12-09 11:28:13 System Location -> Arnhem 2014-12-09 11:23:12 System Location -> Arnhem 2014-12-09 11:18:08 System Location -> Arnhem A manual change of the location in the device record resolved this issue. It seems that there is a statement missing to update the device record. Met vriendelijke groet, kind regards, Erwin Heringa SIDN | Meander 501 | 6825 MD | Postbus 5022 | 6802 EA | ARNHEM T +31 (0)26 352 55 59 | F +31 (0)26 352 55 05 erwin.heringa(a)sidn.nl | www.sidn.nl

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Re: [Observium] sourcing@qbs.co.uk - Re: After the license expires... - Email found in subject
by Sourcing 09 Dec '14

09 Dec '14

Hi Mike I used this link yesterday. I have done it again now. Hopefully it will work. Kind regards Maria From: Daniel Winter On Behalf Of Administrator Sent: 09 December 2014 11:13 To: Sourcing Subject: FW: sourcing(a)qbs.co.uk - Re: [Observium] After the license expires... - Email found in subject From: observium [mailto:observium-bounces@observium.org] On Behalf Of Simon Smith Sent: 09 December 2014 11:11 To: Observium Network Observation System Subject: sourcing(a)qbs.co.uk<mailto:sourcing@qbs.co.uk> - Re: [Observium] After the license expires... - Email found in subject http://postman.memetic.org/cgi-bin/mailman/listinfo/observium look at the bottom of the page about how to unsubscribe… On 9 Dec 2014, at 9:37 am, Sourcing <sourcing(a)qbs.co.uk<mailto:sourcing@qbs.co.uk>> wrote: Hi Mike I did not intentionally add myself to an emailing list. I tried to get a quotation from Observium a couple of weeks ago for a customer. Somehow instead I must have ended up on this email listing. Please advise how I may ‘unsubscribe’ to get my email removed from this. Kind regards Maria From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mike Hammett Sent: 09 December 2014 09:09 To: Observium Network Observation System Subject: Re: [Observium] After the license expires... Do you mean you're on an e-mail list and you're getting copies of the e-mails? That's how e-mail lists work. ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com<http://www.ics-il.com/> [http://www.ics-il.com/images/fbicon.png]<https://www.facebook.com/ICSIL>[http://www.ics-il.com/images/googleicon.png]<https://plus.google.com/+IntelligentComputingSolutionsDeKalb>[http://www.ics-il.com/images/linkedinicon.png]<https://www.linkedin.com/company/intelligent-computing-solutions>[http://www.ics-il.com/images/twittericon.png]<https://twitter.com/ICSIL> ________________________________ From: "Sourcing" <sourcing(a)qbs.co.uk<mailto:sourcing@qbs.co.uk>> To: "Observium Network Observation System" <observium(a)observium.org<mailto:observium@observium.org>> Cc: "Support" <support(a)qbs.co.uk<mailto:support@qbs.co.uk>>, "observium(a)observium.org<mailto:observium@observium.org>" <observium(a)observium.org<mailto:observium@observium.org>> Sent: Tuesday, December 9, 2014 3:07:16 AM Subject: Re: [Observium] After the license expires... Hi Adam/Kleber Please can you sort this out? I keep getting copied in to every mail you send out. I have already emailed you regarding this matter. Kind regards Maria Parrado Sourcing Specialist DD: +44 (0) 20 8733 7139 Main: +44 (0) 20 8733 7101 Fax: +44 (0) 20 8902 7600 Email: sourcing(a)qbs.co.uk<mailto:sourcing@qbs.co.uk> QBS Software Ltd 7 Wharfside, Rosemont Road, Wembley, Middlesex, HA0 4QB www.qbssoftware.com<http://www.qbssoftware.com/> From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 09 December 2014 06:08 To: Observium Network Observation System Subject: Re: [Observium] After the license expires... Did you subscribe? Adam. Sent with AquaMail for Android http://www.aqua-mail.com<http://www.aqua-mail.com/> On 8 December 2014 19:34:32 Kleber C S Coelho <kcscoelho(a)ig.com.br<mailto:kcscoelho@ig.com.br>> wrote: It seems fair . And how do I get a license? I found instructions on this in observium page . tks KC Em 08/12/2014 17:19, Tom Laermans escreveu: Indeed, the code is not timebombed - it will keep working if you stop paying. But you'll stop receiving updates, bug fixes and security updates. Tom On 08/12/2014 19:05, Moore, Cameron wrote: Technically, the license doesn’t expire, but your subscription does. You have a perpetual license to use Observium, so it won’t stop working if your subscription expires. Your subscription simply grants you access to the SVN repository to get updates. -- Cameron Moore From: observium [mailto:observium-bounces@observium.org] On Behalf Of Kleber C S Coelho Sent: Monday, December 08, 2014 10:29 AM To: Observium System Network Observation Subject: [Observium] After the license expires... Adam, good afternoon! I have a question: what happens after the license expires. For example, buy a license, which is valid for one year. What happens after that first year? We only stayed without updates or the system stops working? Do you have a license without time limit? Is there any way to achieve this? Thank you. Kleber C S Coelho _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium -- Kleber C S Coelho _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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After the license expires...
by Kleber C S Coelho 09 Dec '14

09 Dec '14

Adam, good afternoon! I have a question: what happens after the license expires. For example, buy a license, which is valid for one year. What happens after that first year? We only stayed without updates or the system stops working? Do you have a license without time limit? Is there any way to achieve this? Thank you. Kleber C S Coelho

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extending observium to handle custom MIBs
by Richard Broberg 08 Dec '14

08 Dec '14

I have added a tree of MIBs (in the ‘experimental’ section of the tree) for my own application services to respond to snmp requests. This is for determining the health of a running service. I can view the objects using snmpwalk, and I can add the host running the agent to observium. I can see all the information retrieved from the ‘well-known’ MIBs (uptime, load, etc.) in observium for my extended agent, but I can’t see any of my own MIBs. Where do I look for how to let observium know about my MIBs so that it can show the data in a tabular or graphical format? I see the includes/polling/unix-agent/* as some examples, but it’s not clear to me where the mapping between my OIDs goes to the variables inside of running observium, so I can invoke rrdtool_create properly. It’s also not clear to me how I layout the various graphs on the page, once I have them created. If there is some documentation for that somewhere, or a particularly good example in the code to look at which would make it clear, that would be great. Thanks

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Wireless Support (Aruba, Ruckus, Trapeze, Cisco, etc)
by adama＠observium.org 08 Dec '14

08 Dec '14

Hi All, Could those of you who are interested in wireless support email me off-list? I've totally lost track of who has offered to financially sponsor development and/or provide access to test hardware. Please include the following information : Contact/Company/Subscriber information What type of support you'd be willing to provide What type of hardware you use What you use the hardware for (WISP, Enterprise, etc) Additionally if you already use some other platform with your wireless kit, perhaps some screenshots and description of how you use the platform would be useful, as would any suggestions on how a wifi infrastructure management interface might be structured. We're not wireless infrastructure experts, but you guys might be! :) Depending upon the level of interest when everyone is accounted for, we might consider building specific wireless support into Observium. Please reply to this mail but change the "to" field to adama(a)observium.org. If you use a different subject, your mail might be lost forever :) Thanks, adam.

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Full access live demo?
by Aurélien PERRODY 08 Dec '14

08 Dec '14

Hello guys I'm currently looking for a monitoring tool and try a lot of them (freeware, opensource, etc...) Observium sounds good for me, definitely. I checked the live demo and can't access to the threshold/alert options, which are the most interesting part for me. I know if you give access as a admin to your demo, your Observium demo will be destroy within 1 minute. So before paying for a pro version, is there a possibility to test a live demo as a admin user or install a "time limited full version" on my VM ? Regards, Aurélien

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Control-Plane class-maps
by Robert Williams 07 Dec '14

07 Dec '14

Hi, Is there are way to get the CBQoS stats for the control-plane on the 6500 (or indeed any Cisco with control-plane policies really)? I know they are presented via SNMP as we have the stats in Cacti, showing against “CPP” which is the same name as Observium has for the Control Plane interface (after I un-filtered it in config.php). For what it’s worth, here is the table from the Cacti query: [cid:image002.jpg@01D0121F.7F26CDC0] In this example, you can see 4 of the CoPP classes, alongside one of the interface classes. We use Cacti to get the control-plane classes only (hence grey) and all the interface classes are done by Observium because it handles the dynamic changes which occur MUCH better than Cacti does. Observium sees the same interface index (19) and name (CPP): [cid:image004.png@01D0121F.497847D0] But for some reason it doesn’t attach the CBQoS statistics for the control-plane…? All other QoS stats are present, so in general it is working OK, just the CPP ones which are missing (or I can’t find them). Any ideas? Cheers! Robert Williams Custodian Data Centre Email: Robert(a)CustodianDC.com http://www.CustodianDC.com

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Re-enable previously disabled app
by Arnaud Launay 06 Dec '14

06 Dec '14

Hello, Title mostly says it all. I've disabled certain apps (from the unix agent) from a device, and now I'd like to re-enable them, but I don't see where I could do that... Any pointer ? Thanks, Arnaud.

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Unix Agent
by Mike Hammett 05 Dec '14

05 Dec '14

I have read the Unix Agent troubleshooting section. The Observium-wide FAQ didn't provide any guidance either. I set this up within the past week. Running Community Edition, Debian Wheezy. I got one box (CentOS) setup with the Unix Agent and at least one polling worked as it's now populated with different packages, MySQL information (that's one of the scripts it setup). It hasn't worked since the first polling or two. It isn't pulling in any new scripts on the monitored box and the information it does have appears to be stale. I can telnet from the Observium box to the monitored box via FQDN on port 36602 and get a bunch of stuff back. However, the observium.log and my router shows requests going to the FQDN at ports 1 and 6556 that are refused. I don't show anything in netstat listening on those ports on the monitored box. What's my next step? TIA ----- Mike Hammett Intelligent Computing Solutions http://www.ics-il.com

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SonicWall NS2400 CPU
by Paul Harrington 04 Dec '14

04 Dec '14

Hi there, Does anyone have a Sonicwall NS2400 reporting CPU usage to Observium. The default settings didn't seem to pick it up. I tried adding the OID (1.3.6.1.4.1.8741.1.3.1.3.0) to the SNMP configuration in the Sonicwall, but still no sign of them in Observium. Where am I going wrong? Thanks, Paul NoSigPLS!

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Adding a SNOM 320 VoIP Telefon failed
by ecaroh 04 Dec '14

04 Dec '14

Hello, i tried to add a SNOM 320 VoIP Telephone. I saw that Observium has an include for snom devices. As a first test a bare snmp request from cli with v1 succeded, with v2 i got no response. But Observium does not discover the device with v1. DNS / host name service is working. I have read in the web that SNOM SNMP support is awful. They have their own mib, a request for "system" does not give an answer from cli. Does anybody have SNOM Devices monitored in Observium and if so, what could be the error that the device could not discovered and added? thx, ecaroh

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Collectd integration to Observium
by Joy, Jees 04 Dec '14

04 Dec '14

Hello All!! Greetings. I was wondering, where to get collectd plugin for Observium. The below documentation doesnot say where to download the collectd plungin for observium. If somebody could help me with the download and documentation of collectd plugin for observium, it would be great help. http://observium.org/wiki/Collectd_Integration Thank you. Best Regards, Jees Joy Internal IT **************************************************************** "PLEASE NOTE: This email, and any attachments hereto, are intended only for use by the specified addressee(s) and may contain legally privileged and/or confidential and/or proprietary information of KVH Co., Ltd. and/or its affiliates (including personal information). If you are not the intended recipient of this email, please immediately notify the sender by email, and please permanently delete the original, any print out and any copies of the foregoing. " ****************************************************************

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add device type
by Justin Miller 03 Dec '14

03 Dec '14

Under Device Settings - Device properties - there is device type. I’d like to add router and switch there. Checked the mailing list archive. Nothing conclusive on how to do this. Does not look like something in a config file. Checked there as well. Is this used someplace other then he device menu subtree for grouping? Justin

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Observium and Google downtime
by Milton Ngan 03 Dec '14

03 Dec '14

We use the Google Map API, and it appeared that Google was unreachable here for several minutes. In that time, our Observium box ground to a halt due to all the PHP processes hanging on what I can only guess were map API calls. Once Google came back the machine became responsive again after all the processes finally cleared out.

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Re: [Observium] Proffesional services to create new monitoring of SNMP
by Barry Murphy 03 Dec '14

03 Dec '14

Hey guys, My offer still stands, happy to pay someone that's willing to make a MIB work with Observium, any takers? :) I have all the instructions and some test data, I don't see it taking more than 2-3 hours from someone that knows what they doing. Cheers -- Kind regards, Barry Murphy / Chief Operating Officer +64 27 490 9712 / barry(a)vibecommunications.co.nz<mailto:barry@vibecommunications.co.nz> [3sparks llc]<http://www.vibecommunications.co.nz/> [Vibe Communications] <https://www.facebook.com/VibeCom> [Vibe Communications] <https://twitter.com/vibecomnz> [Vibe Communications] <https://www.linkedin.com/company/1941512> Office: +64 9 222 0000 / Fax: 0800 842 326 Unit A7, 1 Beresford Square, Auckland, New Zealand Web: www.vibecommunications.co.nz<http://www.vibecommunications.co.nz/> / Peering: AS45177<http://www.peeringdb.com/view.php?asn=45177> This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002. From: Barry Murphy <barry(a)vibecommunications.co.nz<mailto:barry@vibecommunications.co.nz>> Reply-To: "observium(a)observium.org<mailto:observium@observium.org>" <observium(a)observium.org<mailto:observium@observium.org>> Date: Thursday, 27 November 2014 6:37 am To: "observium(a)observium.org<mailto:observium@observium.org>" <observium(a)observium.org<mailto:observium@observium.org>> Subject: [Observium] Proffesional services to create new monitoring of SNMP Hey guys, Wonder if anyone on the list is willing to build some SNMP enhancements for Observium, I believe the work would only take 2-3 hours from someone that knows SNMP MIBS and observium. Reply to me offlist if you are interested; the MIB will be provided open source to the community following its development. Many thanks Kind regards, Barry Murphy / Chief Operating Officer +64 27 490 9712 / barry(a)vibecommunications.co.nz<mailto:barry@vibecommunications.co.nz> [3sparks llc]<http://www.vibecommunications.co.nz/> [Vibe Communications] <https://www.facebook.com/VibeCom> [Vibe Communications] <https://twitter.com/vibecomnz> [Vibe Communications] <https://www.linkedin.com/company/1941512> Office: +64 9 222 0000 / Fax: 0800 842 326 Unit A7, 1 Beresford Square, Auckland, New Zealand Web: www.vibecommunications.co.nz<http://www.vibecommunications.co.nz/> / Peering: AS45177<http://www.peeringdb.com/view.php?asn=45177> This communication, including any attachments, is confidential. If you are not the intended recipient, you should not read it - please contact me immediately, destroy it, and do not copy or use any part of this communication or disclose anything about it. Thank you. Please note that this communication does not designate an information system for the purposes of the Electronic Transactions Act 2002.

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Re: [Observium] Patch: rancid integration
by Steffen Klemer 02 Dec '14

02 Dec '14

Is there a reason, the patch didn't make it into the release? Am Di, 17.06.2014 um 17:24 schrieb Adam Armstrong <adama(a)memetic.org>: > Hah! That looks like a Russian search/replace bug! :D > > adam. > > On 2014-06-17 11:07, Steffen Klemer wrote: > > Hey, > > > > for me (recent ubuntu) the rancid integration wasn't working quite > > well. The following patch corrects this: > > > > --- showconfig.inc.php.old 2014-06-17 18:05:06.341845752 > > +0200 +++ showconfig.inc.php 2014-06-17 18:03:08.336048633 > > +0200 @@ -72,12 +72,12 @@ > > > > if ($config['rancid_ignorecomments']) > > { > > - $lines = explode('\n',$text); > > + $lines = explode(PHP_EOL,$text); > > for ($i = 0;$i < count($lines);$i++) > > { > > - if ($lines[$i][0] == '#') { unset($lines[$i]); } > > + if ($lines[$i][0] == '!') { unset($lines[$i]); } > > } > > - $text = join('\n',$lines); > > + $text = join(PHP_EOL,$lines); > > } > > > > $text = '<pre class="prettyprint linenums">' . PHP_EOL . $text; > > > > > > Steffen > > > > -- > > Steffen Klemer E-Mail: Steffen.Klemer(a)gwdg.de > > Tel: +49 551 39 172361 > > __________________________________________________________________ > > GWDG > > Am Fassberg 11, 37077 Göttingen > > URL: http://www.gwdg.de E-Mail: gwdg(a)gwdg.de > > Tel.: +49 (0)551 201-1510 Fax: +49 (0)551 201-2150 > > Geschäftsführer: Prof. Dr. Ramin Yahyapour > > Aufsichtsratsvorsitzender: Dipl.-Kfm. Markus Hoppe > > Sitz der Gesellschaft: Göttingen > > Registergericht: Göttingen Handelsregister-Nr. B 598 > > _______________________________________________ > > observium mailing list > > observium(a)observium.org > > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > _______________________________________________ > observium mailing list > observium(a)observium.org > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > lg /Steffen -- Steffen Klemer E-Mail: Steffen.Klemer(a)gwdg.de Tel: +49 551 39 172361 __________________________________________________________________ GWDG Am Fassberg 11, 37077 Göttingen URL: http://www.gwdg.de E-Mail: gwdg(a)gwdg.de Tel.: +49 (0)551 201-1510 Fax: +49 (0)551 201-2150 Geschäftsführer: Prof. Dr. Ramin Yahyapour Aufsichtsratsvorsitzender: Dipl.-Kfm. Markus Hoppe Sitz der Gesellschaft: Göttingen Registergericht: Göttingen Handelsregister-Nr. B 598

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Missing graphs?
by Gabriel Zamorski 01 Dec '14

01 Dec '14

Hello, Today I discovered that some statistics are missing. There are empty graphs since one week in all App tabs - apache, mysql, postgres, etc. There are also no graphs in tab Temperature. I think, I didn't change anything since then. I can do telnet <server> <port> to receive all that informations.. Do you have any idea what’s going on? (Observium Pro) Regards,

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New Interface Desc Parsing
by Cleiton Spindola 29 Nov '14

29 Nov '14

Hi Adam Its possible to add a new interface description parsing? Because we have many CDNs (Akamai, GGC, LimeLittle and etc) in my network and i would like to measure the traffic only them. CDN: CDN Name ( ASCDN ) [10gb] -- T+_+ Cleiton Spindola MAC OS X Mavericks 10.9.3 "O futuro tem varios nomes: para os fracos, ele é inatingível; para os temerosos, ele é desconhecido; para os corajosos, ele é a chance..."

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Health Disk I/O Graphs Filter
by Ximena Cardinali 29 Nov '14

29 Nov '14

Hello There, I just upgraded Observium to the latest CE Edition, and I was wondering if someone can help me or give me an example of how to set up a Filter for the Disk I/O Graphs. We have a Storage Cluster in which we would like to filter, for example the dm-* devices. Cheers, x.

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Alerting through gnokii
by Gabriel Zamorski 29 Nov '14

29 Nov '14

Hello, Is there any chance to send through a gnokii an alert triggered by the alert checkers? There is something about gnokii commented out in alerts.php, but I’m not sure if it should work? (Observium Professional) Regards,

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Translates
by Kleber C S Coelho 28 Nov '14

28 Nov '14

Dear, good afternoon! I wonder if there is a project underway to translate the Observium. I'm interested in helping with the Pt-BR language. If the interest of the project, please contact. Att. Kleber Coelho

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License
by Kleber C S Coelho 28 Nov '14

28 Nov '14

Dear, good afternoon! We are studying the Observium acquire a license. However we are running into some bureaucratic issues of our institution. I can talk privately about this? Thank you. Kleber

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Some contributions to get observium working better in our env.
by Anton Lundin 27 Nov '14

27 Nov '14

Hi there! I'm a quite new user of observium and i think its a really nice tool to keep a collected view of my network. I've done a couple of hacks on observium to get it working better in our enviorment that i would like to contribute upstream. I haven't seen any doc on how you would like contributions done so I'm just attaching them here as git-format-patch on top of latest community edition of observium, md5sum of tarball: 887e9ec061a751c0cb96fc5b774aa392 observium-community-latest.tar.gz If you have any other preferred way of getting contributions, just tell me. //Anton -- Anton Lundin anton(a)dohi.se +46702-161604 http://www.dohi.se/

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Email alerts on subscription version (again)
by Gavin Henry 26 Nov '14

26 Nov '14

Hi all, I've read all the archives and am sure below is right, but on a recent BGP flap from one of our peers we didn't see the email (but got an SNMP Trap from our NMS anyway). Is this all correct or do we have to config *all* alerts and there are no defaults? ./test_mail.php -h xxx.uk.suretec.net Observium v0.14.11.5936 Test E-mail Configuration My Hostname: xxx.suretec.net E-mails ENABLED globally E-mails use PHP-builtin MAIL backend E-mails send from: "Observium" <observium(a)xxx.suretec.net> Try send test notification for xxx.uk.suretec.net to these email(s): noc(a)suretec.net Notification for xxx.suretec.net SENT. root@xxx:/opt/observium# cat config.php <?php ## Have a look in includes/defaults.inc.php for examples of settings you can set here. DO NOT EDIT defaults.inc.php! // Database config $config['db_host'] = "localhost"; $config['db_user'] = "xxx"; $config['db_pass'] = "xxx"; $config['db_name'] = "xxx"; // Location $config['install_dir'] = "/opt/observium"; // Thie should *only* be set if you want to *force* a particular hostname/port // It will prevent the web interface being usable form any other hostname #$config['base_url'] = "http://observium.company.com"; // Default community list to use when adding/discovering $config['snmp']['community'] = array("xxx"); // Authentication Model - move to LDAP once confirmed. $config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help // Enable alerter // $config['poller-wrapper']['alerter'] = TRUE; //$config['enable_syslog'] = "1"; ## Enable email backend settings $config['email']['enable'] = TRUE; // Needed on subscription product //$config['alerts']['email']['enable'] = FALSE; $config['enable_billing'] = 1; // End config.php -- Kind Regards, Gavin Henry.

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Subscription $ my mistake - twice order
by Wojciech Dyląg [DOMENY.PL sp. z o.o.] 26 Nov '14

26 Nov '14

Hello Guys! Today, 10 minutes ago, I’ve purchased a subscription for Observium (PayPal transaction 5UL24208P67929042). It was unfortunately my mistake because my friend has purchased the same subscription a few days ago… and he didn’t tell me :( Today we have a two subscriptions but we need just a one… can I ask you to cancel today order and refund our PayPal account for this purchase? Thank you for your understending. Wojciech Dyląg (CTO) e-mail: wojciech.dylag(a)domeny.pl <mailto:wojciech.dylag@domeny.pl> tel.: +48 12 296 36 63 <tel:+48122963663> <http://www.domeny.pl/> ul. Marcika 27 30-443 Kraków <http://domeny.pl/domeny-internetowe.html> NIP: 6792772660 | KRS: 0000175791 Kapitał zakł. wpł.: 50.000 PLN

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