- observium - lists.observium.org

CDP neighbor map question
by Kenny Sallee 06 Jan '14

06 Jan '14

Hi all - question - I love the mapping feature for Cisco / CDP devices. Below is what the Map / Diagram looks like for one of the Cisco switches I have discovered...I only care about routers/switches/APs showing up there. Question is: is it possible to exclude certain CDP neighbors from showing up on the Map by default? [image: Inline image 2] -- Netravine Founder | Kenny Sallee | Kenny(a)netravine.com | 503.330.2430

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Clear switch stats
by Daniel Rolfe 05 Jan '14

05 Jan '14

HI all, I have two questions, 1) How can I clear switch port and billing stats once a new customer takes over a server ? 2) How can I assign ports as customers in the paid observium ? Customer ports are hp vc flex-10 ports so I don't think I can assign a per port description. Thanks Daniel

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Re: [Observium] Dotsize on map
by Adam Armstrong 03 Jan '14

03 Jan '14

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Re: [Observium] Dotsize on map
by Gustav UHLANDER 03 Jan '14

03 Jan '14

Hello. I would like to reduce the dotsize on the map to 1 but the config dosent seem to be going through. We have 155 devices in Observium at the moment and things can get a bit hard to look at. Especially when you get the big dots when you have a lot of devices grouped together. I googled the issue and I found an old mail discussion where it was said that it wasn't implemented yet. Is this still the case or am I missing something else? //Best regards Gustav

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Re: [Observium] Need help getting the new alert system to send mail
by Antony John 03 Jan '14

03 Jan '14

2 1

Nix Agent Installation Question
by ryan 02 Jan '14

02 Jan '14

Hello All, I have a quick question about the Unix agent. I have an exim box and want to monitor the queue. This is a quick summary of what I did: I copied observium_agent_xinetd to exim server /etc/xinetd.d/observium_agent Copied obserium_agent to exim server /usr/bin/observium_agent On exim server mkdir /usr/lib/observium_agent/ mkdir /usr/lib/observium_agent/local/ Enabled unix-agent module service xinetd restart chmod +x /etc/xinetd.d/observium_agent and /usr/bin/observium_agent I was able to telnet successfully from the observium server. Output from poller.php shows the unix agent is running: # /opt/observium/poller.php -h eximbox Observium v0.13.10.4585 Poller Starting polling run: util2 10 linux (unix) Observium UNIX Agent: execution time: 209ms No include: No include:Observium No include:df No include:mounts No include:ps No include:mem No include:cpu No include:uptime No include:netif No include:lnx_if:sep(58) No include:tcp_conn_stats No include:md No include:diskstat No include:kernel No include:netctr No include:vbox_guest No include:ntp No include:cups_queues No include:postfix_mailq No include:local ... So I placed the exim-mailqueue.sh in /usr/bin/observium_agent/local/ and chmod +x and ran poller.php twice more, but I am not seeing a tab for apps after running the poller. Is this where the data will show ? Is there a step that I missed somewhere ? Any help is greatly appreciated. Happy New Years, Ryan Prihoda

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hi
by madhusudhan 02 Jan '14

02 Jan '14

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Device status goes up and down (ping check) without having actual problems
by Mark Nellemann 02 Jan '14

02 Jan '14

Hi, Many of my devices goes Down/Up in Observium, while not having any actual problems. I monitor the same devices with Nagios (on the same server running Observium), so there's no connectivity problems between Observium and the monitored devices. Is this a general problem with the Ping monitoring or just something thats happens to me? And is there any way to disable ping and rely on snmp for up/down status of devices? I have attached a screenshot which shows some devices going down/up. -- Best Regards Mark Nellemann

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Re: [Observium] Billing support ?
by Tom Laermans 31 Dec '13

31 Dec '13

We should do some adjustments to the site so this type of thing is clear immediately. Adam has been putting it off because he wants a different backend for the actual site, but I'll see if I can make some improvements tonight already. Features in sub edition should be marked as such, etc. Tom Nikolay Shopik <shopik(a)inblock.ru> wrote: >Billing only available on commercial version > >> On 30 дек. 2013 г., at 13:55, Daniel Rolfe <daniel.rolfe.au(a)gmail.com> wrote: >> >> HI All, >> >> Really wanting to use the billing feature. >> >> I've installed the latest opensource version (Observium CE 0.13.10.4585) >> >> Running Ubuntu 13.04 i386 under openvz. >> >> Followed the instructions for Debian based install word for word. >> >> Added a hp switch and the below config to my config.php under the MySQL details: >> >> $config['enable_billing'] = 1; # Enable Billing >> $config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer >> $config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id >> $config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id >> >> >> In the web GUI under ports I don't see the billing option like is visible on the observium demo >> >> Anyone know what is going wrong ? >> >> I also don't have the billing cron files ? >> >> root@observium:/etc/cron.d# locate poll-billing.php >> >> >> root@observium:/etc/cron.d# locate billing >> /opt/observium/html/billing-graph.php >> /opt/observium/html/includes/api/module.billing.inc.php >> /opt/observium/html/js/billing.js >> /opt/observium/html/pages/api/manual.billing.inc.php >> /opt/observium/includes/billing.php >> /opt/observium/upgrade-scripts/fix-billing-2758.inc.php >> root@observium:/etc/cron.d# >> >> >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >_______________________________________________ >observium mailing list >observium(a)observium.org >http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

3 2

Apache rewrite question
by Christos Panagiotakis 30 Dec '13

30 Dec '13

-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Before anyone wants to crucify me, I saw this: "Installing Observium on RHEL/CentOS is not directly supported by the development team, so you must be competent enough to debug it yourself. We will not provide assistance on the mailing list or IRC channel with running Observium on any platform other than Debian/Ubuntu." And I respect it. But I made everything to work perfect except one thing only and I am mad. On a RHEL 6 server I installed observium to /home/observium with observium (user) as owner running fcgi and not mod_php running as root / nobody or apache. Normal user. I made the cron work, permissions ok, everything ok under the normal user. The only thing I couldn't understand is the rewrite. I was getting a "No file specified" So I dig it. I had to change it from: RewriteRule ^(.*)$ index.php/$1/ to: RewriteRule ^(.*)$ index.php?/$1/ [L] to make it work. And it worked. I can see everything like: host/devices/ host/device/device=2/ host/device/device=2/tab=graphs/ host/device/device=2/tab=graphs/group=system/ (and so on..) everything except this evil thing: When I am trying to edit a device properties to -for example- override the system location (Override sysLocation) I am getting this url: host/device/device=2/tab=edit/%2Fdevice%2Fdevice=2%2Ftab%3Dedit%2F/touch=yes/ Not Found The requested URL /device/device=2/tab=edit//device/device=2/tab=edit//touch=yes/ was not found on this server. I repeat, everything else works great. I can add devices, poller works, I can add users / dig and surf the frontend except this. Did I missed something ? -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQIcBAEBAgAGBQJSvdl8AAoJEMxFbZ9Fw77b2HYQAKXu2pQF0c78FFCJssTI240u ndGC7IwodAIozp3PdHLm59OEsEe1d5G9BjfFzkWguUcyPBLOQbAOtBlJVt9Wk8mh fV92Bu0pWRsBSJRQvrThPJ2fDHzt3Gph01+hn7Cavp6VeR5zh7Igl3mpT9gOpkQE 1PYMPddupnCsP7BcITlHSYMNF1XR6K+63nSTU5bX3EtijhK45BR8HSp6VWKXVeuK s48URV8A4TXp1jM3sokTCsX/Du96quBx5nZDJKhxZGg/48DzBU9QWMPml5QW5qrO 9KV5Cnrr3NeVd/uC1aVTZTnPGeA6vSxdA3Ivt7UK8KOOzUv7zPxKK8zdvx2cyB/Y /BclklNkzxNgYghfxJdRUtz2hp2bIioxfLp1Zz+IgpXeFim/q0QsRvwdHUiHkHz0 tjNVbg1LddcWeCa1W5TG60XY4XxiwBSjZ5ymBVv4atS3Fj4OtobRwBqDviVGkMXm MXcUsTzVFsZ8S2ES/XQ/I+i2IZjer84aJ8zDF/Zj8mBHiPUWOPE+gQB2seytVt3a 9TYHFqR+o0QdZbqmgRy3JzJpd2xVUDEoApZ1LEqTvTDebJzwqaZhFCB44xU9JymT kJNEBJEMzjftUeVrYfbrFa7uLpnsVOL9yl15rR48ZSudbs18qPFYbKt+IHFeZToj un22c5JYnX+IYXOyMHxE =Qm6Y -----END PGP SIGNATURE-----

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Re: [Observium] Apache rewrite question
by Tom Laermans 30 Dec '13

30 Dec '13

I'm quite sure mr Armstrong can do what he very well pleases. However, we do need a better idiot filter on this list. Tom Mark Lopez <m(a)silvenga.com> wrote: >Mr. Panagiotakis and Mr. Armstrong, > >This is a public, worldwide, and archived mailing list. Restrain your vulgar use of language. > >Mark Lopez > >From: observium [mailto:observium-bounces@observium.org] On Behalf Of Christos Panagiotakis >Sent: Monday, December 30, 2013 11:05 AM >To: Observium Network Observation System >Subject: Re: [Observium] Apache rewrite question > >I can see your manners based on your country. >Nice software but dickhead programmer. >With shit for brains too. > >First you say I live on 90's because I use crontab -e and not your way >using *ROOT*. Oh so using root in 2013 isn't 90's ? So tard you die... > >Forcing people running this shit with mod_php and root/nobody/apache >users. > >Don't mention that you insist to use a distro that breaks itself and >not EL. Even with your *supported* ubuntu distro got issues. > >Anyway, go shut your manners in your ass. > >I asked for help nicely and politely, mentioning that I respect your >opinion for *NOT* supporting EL distros, I found a bug, mentioning >where, and your answer reflects an answer of a 13 years gangbanged teen. > >Go fuck yourself > >_______________________________________________ >observium mailing list >observium(a)observium.org >http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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Billing quota data collection
by Teixeira, Mike 30 Dec '13

30 Dec '13

Hello, I have some ports in my billing environment that are pushing data outbound only. The table bill_data is not collecting on the ports that are outbound only. When I look at the setup of the billing id, it has a direction of in. Is the only way to change that direction to out is by editing the database directly? What determines that direction? Thanks, Mike

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Billing support ?
by Daniel Rolfe 30 Dec '13

30 Dec '13

HI All, Really wanting to use the billing feature. I've installed the latest opensource version (Observium CE 0.13.10.4585) Running Ubuntu 13.04 i386 under openvz. Followed the instructions for Debian based install word for word. Added a hp switch and the below config to my config.php under the MySQL details: $config['enable_billing'] = 1; # Enable Billing $config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer $config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id $config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id In the web GUI under ports I don't see the billing option like is visible on the observium demo Anyone know what is going wrong ? I also don't have the billing cron files ? root@observium:/etc/cron.d# locate poll-billing.php root@observium:/etc/cron.d# locate billing /opt/observium/html/billing-graph.php /opt/observium/html/includes/api/module.billing.inc.php /opt/observium/html/js/billing.js /opt/observium/html/pages/api/manual.billing.inc.php /opt/observium/includes/billing.php /opt/observium/upgrade-scripts/fix-billing-2758.inc.php root@observium:/etc/cron.d#

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No Graphs or no error messages on the Chart
by Desmond Kan 29 Dec '13

29 Dec '13

Hello there, I followed the installation guide on the website and I was able to install observium on Ubuntu 12.04 with no issues but I don't see any graphs at all. I followed all the possible fixes and it still didn't fix the problem. Following are the fixes that I have done so far. (Updated the rrdtool to 1.472) (changed the permissions on RRD to root as the owner and the group) Below is part of the details when I ran "./poller.php -h all -d" (Note: this is only part of the logs or the message and I couldn't copy and paste the whole thing because it's so big ... Please let me know if there's any important info that I should copy and paste ... Thanks for your help in advance) SQL[INSERT INTO `mempools-state` (`mempool_id`) VALUES ('10')] SQL[UPDATE `mempools-state` set `mempool_polled` ='1388264435',`mempool_used` ='5425987584',`mempool_perc` ='16.08',`mempool_free` ='28314968064',`mempool_total` ='33740955648',`mempool_largestfree` ='',`mempool_lowestfree` ='' WHERE `mempool_id` = '10'] Checking alerts Array ( [mempool_perc] => 16.08 ) Mempool Virtual memory: Cached!7.97% RRD[cmd[update /opt/observium/rrd/hdc-ceres-101.firstnutri.corp/mempool-hrstorage-3.rrd N:5425987584:62670508032] stdout[] stderr[]] SQL[INSERT INTO `mempools-state` (`mempool_id`) VALUES ('11')] SQL[UPDATE `mempools-state` set `mempool_polled` ='1388264435',`mempool_used` ='5425987584',`mempool_perc` ='7.97',`mempool_free` ='62670508032',`mempool_total` ='68096495616',`mempool_largestfree` ='',`mempool_lowestfree` ='' WHERE `mempool_id` = '11'] Checking alerts Array ( [mempool_perc] => 7.97 ) Mempool Swap space: Cached!0% RRD[cmd[update /opt/observium/rrd/hdc-ceres-101.firstnutri.corp/mempool-hrstorage-10.rrd N:0:34355539968] stdout[] stderr[]] SQL[INSERT INTO `mempools-state` (`mempool_id`) VALUES ('12')] SQL[UPDATE `mempools-state` set `mempool_polled` ='1388264435',`mempool_used` ='0',`mempool_perc` ='0',`mempool_free` ='34355539968',`mempool_total` ='34355539968',`mempool_largestfree` ='',`mempool_lowestfree` ='' WHERE `mempool_id` = '12'] Checking alerts Array ( [mempool_perc] => 0 ) Module time: 0.0473sincluding: includes/polling/storage.inc.php SQL[SELECT `storage`.*, `storage-state`.storage_polled FROM `storage` LEFT JOIN `storage-state` ON `storage`.storage_id = `storage-state`.storage_id WHERE `device_id` = '11'] Storage /: DEBUG: SNMP Auth options = -v2c -c 'secret' /usr/bin/snmpbulkwalk -v2c -c 'secret' -OQUs -m HOST-RESOURCES-MIB:HOST-RESOURCES-TYPES -M /opt/observium/mibs 'udp':'hdc-ceres-101.firstnutri.corp':'161' hrStorageEntry hrStorageIndex.1 = 1 hrStorageIndex.3 = 3 hrStorageIndex.6 = 6 hrStorageIndex.7 = 7 hrStorageIndex.8 = 8 hrStorageIndex.10 = 10 hrStorageIndex.31 = 31 hrStorageIndex.32 = 32 hrStorageIndex.33 = 33 hrStorageIndex.34 = 34 hrStorageType.1 = hrStorageRam hrStorageType.3 = hrStorageVirtualMemory hrStorageType.6 = hrStorageOther hrStorageType.7 = hrStorageOther hrStorageType.8 = hrStorageOther hrStorageType.10 = hrStorageVirtualMemory hrStorageType.31 = hrStorageFixedDisk hrStorageType.32 = hrStorageFixedDisk hrStorageType.33 = hrStorageFixedDisk hrStorageType.34 = hrStorageFixedDisk hrStorageDescr.1 = Physical memory hrStorageDescr.3 = Virtual memory hrStorageDescr.6 = Memory buffers hrStorageDescr.7 = Cached memory hrStorageDescr.8 = Shared memory hrStorageDescr.10 = Swap space hrStorageDescr.31 = / hrStorageDescr.32 = /sys/fs/fuse/connections hrStorageDescr.33 = /dev hrStorageDescr.34 = /boot hrStorageAllocationUnits.1 = 1024 hrStorageAllocationUnits.3 = 1024 hrStorageAllocationUnits.6 = 1024 hrStorageAllocationUnits.7 = 1024 hrStorageAllocationUnits.8 = 1024 hrStorageAllocationUnits.10 = 1024 hrStorageAllocationUnits.31 = 4096 hrStorageAllocationUnits.32 = 4096 hrStorageAllocationUnits.33 = 4096 hrStorageAllocationUnits.34 = 1024 hrStorageSize.1 = 32950152 hrStorageSize.3 = 66500484 hrStorageSize.6 = 32950152 hrStorageSize.7 = 2689512 hrStorageSize.8 = 0 hrStorageSize.10 = 33550332 hrStorageSize.31 = 9727858 hrStorageSize.32 = 0 hrStorageSize.33 = 4115890 hrStorageSize.34 = 233191 hrStorageUsed.1 = 5298816 hrStorageUsed.3 = 5298816 hrStorageUsed.6 = 184268 hrStorageUsed.7 = 2689512 hrStorageUsed.10 = 0 hrStorageUsed.31 = 1047096 hrStorageUsed.32 = 0 hrStorageUsed.33 = 1 hrStorageUsed.34 = 60893 Can someone point me to the right direction to fix the graphs? I am really appreciated for all of your help. Cheers, -Desmond

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Real-time graphs not handling much about 1gbps (64-bit problem?)
by Stephen Fulton 26 Dec '13

26 Dec '13

Hi all, I'm running community edition v0.13.10.4585 and polling a few C6500's and a Cisco Nexus 7k. I have a number of 10GE interfaces and 10GE etherchannel bundles. The 5 minute graphing appears to work fine, the numbers are accurate when I compare against another monitoring system in production. However, when I run a "real time" poll against an interface or port-channel, of any duration (2 secs to 60 secs), the numbers never crack much above 1gbps, and there are often negative numbers. This suggests 64-bit counters are not being used or being interpreted correctly, but I haven't looked at the code. Has anyone else seen this? If so, did I mess something up with the install or is there something I can do? Thanks, -- Stephen

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Re: [Observium] Real-time graphs not handling much about 1gbps (64-bit problem?)
by Adam Armstrong 26 Dec '13

26 Dec '13

1 0

Alerting system: multiple associations
by Stefano Cordio 24 Dec '13

24 Dec '13

Hey guys, I have the following alert checker: As you can see, the checker is applied only to server devices but I'd like to extend that to storage devices. Is there a simple way to modify the device match rule in something like "type equals (server or storage)"? I tried searching any suggestion on the wiki and on the mail archive, but I didn't find anything. Thanks for any hints, Stefano

1 0

make it easier to buy
by Damien Burke 23 Dec '13

23 Dec '13

Honestly, today I found myself searching your website to order the paid subscription of the software. Hard to find. I found it on a very small link on the homepage but no place else. Perhaps make it easier to find? Damien Burke Chief Executive Officer SupremeBytes, LLC P.O. Box 13746 | Columbus, Ohio 43213 Office (614) 636-4923 | Phone (614) 636-4875 | Fax (614) 636-4877 http://www.supremebytes.com<http://www.supremebytes.com/>

1 0

Unix Agent
by Ryan Milton 23 Dec '13

23 Dec '13

Still not quite understanding Unix Agent--- from the sounds of it, it has to be installed on all servers that Observium monitors? I finally have SNMP running on FreeBSD, OpenBSD, and from the FAQ's, etc, it really seems that I should bypass Net-SNMP with Observium. Regards, Ryan Milton

2 1

Network Dependencies
by Johnathon Voegeli 21 Dec '13

21 Dec '13

Hey guys, I am using the beta version of observium updated with svn with the server running in a datacenter in one US state and some of the SNMP agents in several others. It works perfect with one site, however the other has terrible internet connecting the site, and we lose vpn every once in a while. It immediately comes back, however when it polls while the site is down we receive 20-30 emails about devices being down when in fact it is the internet connection. Is there a way (or a plan in the future) to set dependencies on polling? For example if the Router/Modem does not respond then send an alert as down, but it knows that in fact if it can't talk past the router then obviously the rest will show as down as well so the alerts won't bombard our email? ~JV Johnathon Voegeli jvoegeli(a)voigtie.com<mailto:jvoegeli@voigtie.com>

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Skip Memory Pools by regex
by Robert Williams 21 Dec '13

21 Dec '13

Hi, Can anyone tell me if it's possible to 'skip' polling of memory pools using their names (or regex) like you can with interfaces? I need to remove the "reserved" and "image" memory pools which are detected on all of our ASR9k units as they are all 100% (by nature) so are always red. Example below/attached: It's probably staring me in the face but despite trawling the config options I cannot see one for memory pools - Any ideas? Cheers!

1 0

Auto Discovered Device
by Matthias Cramer 20 Dec '13

20 Dec '13

Hi All In my Observium installation there is a new Device named "core" appearing every 6h (expect from the discover process) after 12h I have two of them and so on. If I delete them the reappear. I do not know from where this comes. Is there any way to find out how observium finds this device? If not, what's the best way to prevent Observium from automatically adding new devices ? Regards Matthias -- Matthias Cramer / mc322-ripe Senior Network & Security Engineer iway AG Phone +41 43 500 1111 Badenerstrasse 569 Fax +41 44 271 3535 CH-8048 Zürich http://www.iway.ch/ GnuPG 1024D/2D208250 = DBC6 65B6 7083 1029 781E 3959 B62F DF1C 2D20 8250

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Email Alerts with Mail/Sendmail Not Working
by sysadmin＠boyah.net 19 Dec '13

19 Dec '13

Hello, I'm having an issue getting Observium to send email alerts. 1. SysContact is set on the client device. 2. Sending test mail from monitoring server via sendmail on command line works fine. 3. Observium config.php has following configuration: $config['alerts']['email']['enable'] = TRUE; $config['alerts']['port']['ifdown'] = TRUE; $config['alerts']['email']['default'] = "notif…(a)xx.net"; $config['email_backend'] = 'mail'; $config['email_from'] = "MTR <mtr...(a)xx.net>"; $config['email_sendmail_path'] = '/usr/sbin/sendmail'; $config['alerts']['interval'] = 900; Setup a demo device, ensured it was polling and reporting correctly, then force-shutdown the demo. No mail sent by Observium. In mail.log, nothing reported (except for the successful test message I sent via command line). Maybe I'm misunderstanding. Will Observium send an email alert when a monitored device goes down, when configured this way? How can I achieve this? Many thanks in advance to anyone who can offer advice.

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Re: [Observium] Graph Data only displays -nan
by Josh Hopper 18 Dec '13

18 Dec '13

I've installed this several times. 100% sure. Adam Armstrong <adama(a)memetic.org> wrote: You should /not/ have to chmod these files, they are delivered by SVN with the executable bit set. Are you sure you didn't chmod 644 the entire observium directory or something? Adam. Jason Ross <jross(a)medicalteams.org> wrote: Yeah, I knew of the files, I just didn’t know if poller py files meant the poller-wrapper.py file or if it was some other file… Success! Chmod +x on the poller.php, discovery.php, and poller-wrapper.py files fixed it. All graphs, except FTB Table Usage, are working correctly. Finally! Thanks everyone for your help…and patience. Maybe someone can add this fix under the FAQ “My graphs don’t work” or something? It would have save me hours and you guys a thousand questions. Anyway, thanks again. Jason From: observium [mailto:observium-bounces@observium.org] On Behalf Of Josh Hopper Sent: Tuesday, December 17, 2013 8:27 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan Its poller.php and discovery.php cd /opt/observium ls Its there. Since the split from free to liscensed you have to chmod some files to get it to work. I’m not sure why. :/ -- Sincerely, Joshua Hopper, A+ CE Network Administrator [cid:image001.jpg@01CEFBBF.056AE560] 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160 | Cell: 828-855-7565 From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mark Sent: Tuesday, December 17, 2013 9:03 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan In /opt/observium On Dec 17, 2013 7:00 PM, "Jason Ross" <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Mark, Poller py files? From: observium [mailto:observium-bounces@observium.org<mailto:observium-bounces@observium.org>] On Behalf Of Mark Sent: Tuesday, December 17, 2013 5:47 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan I had to do chmod +x on the poller py and the discovery php files and they have been running for almost a week now On Dec 17, 2013 6:21 PM, "Jason Ross" <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: So if I created the file /etc/cron.d/Observium and entered the cron jobs as in the instructions, why wouldn’t they be running? From: observium [mailto:observium-bounces@observium.org<mailto:observium-bounces@observium.org>] On Behalf Of Adam Armstrong Sent: Tuesday, December 17, 2013 4:50 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan That is indeed what it would suggest! Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Adam, So while I've been building another server, I noticed that after I add a new device to observum via the web gui, it is displayed in the devices, but after 30 minutes, it still hasn't been polled or discovered. Would this indicate that my cron jobs aren't running as they should be? Last question about this, I promise. Thanks, Jason -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, December 17, 2013 3:30 PM To: Observium Network Observation System Subject: Re: [Observium] Graph Data only displays -nan Well, it seems to definitely be correctly updating and running the poller. If your RRDs are being created, then there are no permissions issues (poller runs as root anyways). I really can't see why it's not working, unless your crontab entries are not being run. If you want to give me access to t he server, I can fix and tell everyone what you did wrong! ;P adam. On 2013-12-17 23:21, Jason Ross wrote: Whoops…sorry. Forgot to paste it in. array(88 port_id => 3 device_id => 1 port_64bit => 1 port_label => port_descr_type => null port_descr_descr => null port_descr_circuit => null port_descr_speed => null port_descr_notes => null ifDescr => 3 ifName => 3 portName => null ifIndex => 3 ifSpeed => 100000000 ifConnectorPresent => true ifPromiscuousMode => true ifHighSpeed => 100 ifOperStatus => up ifAdminStatus => up ifDuplex => fullDuplex ifMtu => 1514 ifType => ethernetCsmacd ifAlias => ifPhysAddress => 00110ae4e7fd ifHardType => null ifLastChange => 2013-12-17 06:38:12 date-8hr America/Los_Angeles (UTC-8) ifVlan => 1 ifTrunk => dot1Q ifVrf => null ignore => 0 disabled => 0 detailed => 0 deleted => 0 pagpOperationMode => null pagpPortState => null pagpPartnerDeviceId => null pagpPartnerLearnMethod => null pagpPartnerIfIndex => null pagpPartnerGroupIfIndex => null pagpPartnerDeviceName => null pagpEthcOperationMode => null pagpDeviceId => null pagpGroupIfIndex => null ifInUcastPkts => 2154573 73 ifInUcastPkts_delta => 203755 ifInUcastPkts_rate => 217 ifOutUcastPkts => 304943357 ifOutUcastPkts_delta => 291120 ifOutUcastPkts_rate => 310 ifInErrors => 163 ifInErrors_delta => 0 ifInErrors_rate => 0 ifOutErrors => 0 ifOutErrors_delta => 0 ifOutErrors_rate => 0 ifOctets_rate => 384524 ifUcastPkts_rate => 527 ifErrors_rate => 0 ifInOctets => 28916762299 ifInOctets_delta => 27302870 ifInOctets_rate => 29077 ifOutOctets => 353122057304 ifOutOctets_delta => 333765358 ifOutOctets_rate => 355448 ifInOctets_perc => 0 ifOutOctets_perc => 3 poll_time => 1387321711 poll_period => 939 hostname =&g t; pdx-sw-dc human_speed => 100Mbps human_type => Ethernet html_class => human_mac => 00:11:0a:e4:e7:fd label => 3 entity_name => 3 entity_shortname => 3 entity_descr => admin_status => enabled table_tab_colour => #194B7F row_class => in_rate => 232616 out_rate => 2843584 bps_in_style => color: #008C00; bps_out_style => color: #394182; pps_in_style => color: #740074; pps_out_style => color: #FF7400; humanized => true graph_type => port_errors FROM: Jason Ross SENT: Tuesday, December 17, 2013 3:21 PM TO: 'Observium Network Observation System' SUBJECT: RE: [Observium] Graph Data only displays -nan Well, one last attempt before building aga in using vmware instead of hyper-v so I can copy/paste the install guide… Here is the output of clicking on “Data” for a device’s port. This has traffic bandwidth info displayed in viewing all ports of the device, but again, only has “-nan” for data. To me it looks like the data it needs I there, but maybe I’m missing something? I also just removed the mysql database, deleted the rrd directory, re-created rrd, chown’d it to www-data:www-data, and recreated the database per the install page, and copied config.php.default over to config.php again. This should be a fresh start for permissions and graphing that we’ve been discussing correct? FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Josh Hopper SENT: Tuesday, December 17, 2013 2:24 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only dis plays -nan Doh! My mistake. I’ll use it next quarter. I promise. -- Sincerely, Joshua Hopper, A+ CE _Network Administrator_ 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160<tel:828-449-1839x2160> | Cell: 828-855-7565<tel:828-855-7565> FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Tuesday, December 17, 2013 5:09 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan He seems to be using svn :) Adam. Josh Hopper <joshhopper(a)protectplus.com<mailto:joshhopper@protectplus.com>> wrote: Adam, the Community version is now different. You just have to CHMOD the RRD directory. Remove SNMP if it applies (as per the guide). But the CHMOD 755 on RRD wasn’t in the guide. -- Sincerely, Joshua Hopper, A+ CE _Net work Administrator_ 420 3rd Ave NW Hickory NC 28601 Office: 828-449-1839x2160<tel:828-449-1839x2160> | Cell: 828-855-7565<tel:828-855-7565> FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Tuesday, December 17, 2013 5:03 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Which version of Ubuntu? The install guide is copy&paste idiot proof, pretty much! Adam. Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Yes, virtualized using hyper-v, but nothing else is on it. Started with a fresh image of Ubuntu server and went right into the Observium install instructions. FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Tuesday, December 17, 2013 1:16 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Is this a clean server with nothing else on it? Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Ok, so I know my graphing issus are permissions related, and I’ve checked the rrd folder permissions / tried adjusting them with solutions given to other people with graphing problems. I’m still unable to get anything other than “-nan” into the graphs. -All graphs write, but no data is displayed. -Realtime graphs display data -Traffic stats is being displayed in the “Ports” tab for my devices. Install Info: -During last setup/install I enabled root user and installed everything under root. (Was a last ditch effort and I’ll change / redo after I get this working at least once…) -rrd folder has root:root listed with “ls -la” output. (I tried using www-data:ww-data, Observium:root, et c with no success.) -cron jobs (not using e-tab) had user “root” listed exactly like in the install guide. /etc/cron.d/Observium Currently has no user listed, but it made no difference that I can see. Today I updated to version 4836 and had “no auth” displayed in the device graphs previews, which I hadn’t ever seen before. Seems like it was something that changed from 4811 to 4836 as I hadn’t made any other changes. However, I still only get –nan in the data fields, which furthers my belief that I’m missing something having to do with folder permissions. Can someone give a list of folders that need to have specific permissions set? And if you’re feeling REALLY generous, maybe even what the permissions should be with knowing that everything was installed using the root user? I’d really love to move past this and start testing Observium! Thanks, Jason FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Jason Ross SENT: Friday, December 06, 2013 10:25 AM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Any other ideas or things I can check? FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Jason Ross SENT: Thursday, December 05, 2013 3:48 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Ha! Yeah I can at least pick up on the hints. :-) FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Thursday, December 05, 2013 3:45 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan No, that is correct. Some people insist on trying to pu t them in a user cron file with crontab -e, very common error, hence the big red box! Adam. Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Not sure if you meant cron jobs instead of from jobs, but it seems like you may have. I followed the instructions: Add cron jobs, create a new file /etc/cron.d/observium with the following contents: IMPORTANT! Please note that the below example includes a username, so will only work in /etc/crontab or /etc/cron.d/observium. It will NOT work in a user crontab edited with crontab -e. 33 */6 * * * root /opt/observium/discovery.php -h all >> /dev/null 2>&1 */5 * * * * root /opt/observium/discovery.php -h new >> /dev/null 2>&1 */5 * * * * root /opt/observium/poller-wrapper.py<http://poller-wrapper.py> 1 >> /dev/null 2>&1 So these cron jobs are in a file I created located at /etc/cron.d/Observium. Do I need to move them? Thanks, Jason FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Adam Armstrong SENT: Thursday, December 05, 2013 3:39 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan So where did you put the observium from jobs...? Adam. Jason Ross <jross(a)medicalteams.org<mailto:jross@medicalteams.org>> wrote: Sorry it’s a screenshot instead of text…don’t have an easy way to grab files off that server yet. Here is the output. FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Tom Laermans SENT: Thursday, December 05, 2013 12:59 PM TO: Observium Network Observation System SUBJECT: Re: [Observium] Graph Data only displays -nan Please paste the output of this command: c at /etc/crontab Thanks, Tom On 05/12/2013 21:40, Jason Ross wrote: First, I must apologize for yet another question about “graphs not working”. However, I have read everything I can find in the mail archives, in forums, and have reinstalled multiple times following the instructions exactly. Each time with the –nan listed for all data points. Verified permissions on the rrd and tmp folders and both match the same user/group as what everything is running as. I eventually resorted to installing and running everything as root to try and resolve permission errors. Once I figure out what’s wrong I’ll go back to std user. Sorry for the long email, but I wanted to include everything I know so far. Monitoring Host: Ubuntu 13.04 Observium 13.12.4811 Virtual Machine on Hyper-V Currently Monitored Devices: 3 HP Procurve Switches 1 Ricoh Copier 2 Sonicwall Firewalls Testing results thus far: 1. Real-time graphing works for each device. 2. Every other graph is drawn, but has “-nan” for each data point. Same for each device. 3. Prior to installing jpgraph (to get billing to work) all devices did not list traffic data under the Ports tab. 4. Post jpgraph install and config, traffic info under Ports tab works for Ricoh Copier and 1 of 3 HP Procurve switches, but no other devices. Only 0 bps is listed. 5. Enabled rrdcached in the config file with adding $config['rrdcached'] = "unix:/var/run/rrdcached.sock";. 6. Ran discovery and polling for everything again and all devices list stats for traffic under Ports tab. 7. Billing still doesn’t capture traffic data on any device. 8. Billing Accurate Gr aphs gives an error of 25121 – “Empty input data array specified for plot. Must have at least one data point.” I believe billing errors may be related to the rest. I ran discovery and polling in debug mode writing to text files and it appears that the data is being pulled from the device correctly. It also looks like it writes the data into the rrd device file and updates the mysql database without showing any errors. Thus, I’m perplexed as to what it could be and have no direction to look into… Help would be appreciated. Thanks, Jason ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] ------------------------- observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] -- Sent from my Android device with K-9 Mail. Please excuse my brevity. Links: ------ [1] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium -- Sent from my Android device with K-9 Mail. Please excuse my brevity.

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Graph Data only displays -nan
by Jason Ross 18 Dec '13

18 Dec '13

First, I must apologize for yet another question about "graphs not working". However, I have read everything I can find in the mail archives, in forums, and have reinstalled multiple times following the instructions exactly. Each time with the -nan listed for all data points. Verified permissions on the rrd and tmp folders and both match the same user/group as what everything is running as. I eventually resorted to installing and running everything as root to try and resolve permission errors. Once I figure out what's wrong I'll go back to std user. Sorry for the long email, but I wanted to include everything I know so far. Monitoring Host: Ubuntu 13.04 Observium 13.12.4811 Virtual Machine on Hyper-V Currently Monitored Devices: 3 HP Procurve Switches 1 Ricoh Copier 2 Sonicwall Firewalls Testing results thus far: 1. Real-time graphing works for each device. 2. Every other graph is drawn, but has "-nan" for each data point. Same for each device. 3. Prior to installing jpgraph (to get billing to work) all devices did not list traffic data under the Ports tab. 4. Post jpgraph install and config, traffic info under Ports tab works for Ricoh Copier and 1 of 3 HP Procurve switches, but no other devices. Only 0 bps is listed. 5. Enabled rrdcached in the config file with adding $config['rrdcached'] = "unix:/var/run/rrdcached.sock";. 6. Ran discovery and polling for everything again and all devices list stats for traffic under Ports tab. 7. Billing still doesn't capture traffic data on any device. 8. Billing Accurate Graphs gives an error of 25121 - "Empty input data array specified for plot. Must have at least one data point." I believe billing errors may be related to the rest. I ran discovery and polling in debug mode writing to text files and it appears that the data is being pulled from the device correctly. It also looks like it writes the data into the rrd device file and updates the mysql database without showing any errors. Thus, I'm perplexed as to what it could be and have no direction to look into... Help would be appreciated. Thanks, Jason

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