- observium - lists.observium.org

PHP error on update
by Joey Stanford 08 Jan '22

08 Jan '22

PHP Fatal error: Uncaught Error: Call to undefined function mb_strtolower() in /opt/observium/libs/Phpfastcache8/Core/Pool/IO/IOHelperTrait.php:123 Stack trace: #0 /opt/observium/libs/Phpfastcache8/Drivers/Files/Driver.php(60): Phpfastcache\Drivers\Files\Driver->getPath() #1 /opt/observium/libs/Phpfastcache8/Core/Pool/DriverBaseTrait.php(75): Phpfastcache\Drivers\Files\Driver->driverCheck() #2 /opt/observium/libs/Phpfastcache8/Drivers/Files/Driver.php(52): Phpfastcache\Drivers\Files\Driver->__parentConstruct(Object(Phpfastcache\Drivers\Files\Config), '967045f41b52c87...') #3 /opt/observium/libs/Phpfastcache8/CacheManager.php(189): Phpfastcache\Drivers\Files\Driver->__construct(Object(Phpfastcache\Drivers\Files\Config), '967045f41b52c87...') #4 /opt/observium/includes/cache.inc.php(603): Phpfastcache\CacheManager::getInstance('Files') #5 /opt/observium/includes/sql-config.inc.php(310): include_once('/opt/observium/...') #6 /opt/observium/discovery.php(19): include('/opt/observium/...') #7 {main} thrown in /opt/observium/libs/Phpfastcache8/Core/Pool/IO/IOHelperTrait.php on line 123

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svn update problem
by Hubacek, Ondrej 06 Jan '22

06 Jan '22

Hello, i have problem with updating Observium professional subscription via svn update. I got following message from server. root@otobsrvx:/opt/observium# svn update Updating '.': Error validating server certificate for 'https://svn.observium.org:443': - The certificate is not issued by a trusted authority. Use the fingerprint to validate the certificate manually! Certificate information: - Hostname: svn.observium.org - Valid: from Dec 3 20:01:51 2021 GMT until Mar 3 20:01:50 2022 GMT - Issuer: sia.conti.de, GF FCLIT CIT IN OP CS IAS, Continental AG, Frankfurt, Hessen, DE - Fingerprint: EF:F9:E2:5F:F9:31:10:02:6A:AD:8C:B9:8F:14:6F:F6:80:8D:D3:DB (R)eject, accept (t)emporarily or accept (p)ermanently? p Authentication realm: https://svn.observium.org:443 Observium Professional Repository Password for 'Barum-9395738': ******** Authentication realm: https://svn.observium.org:443 Observium Professional Repository Username: ^Csvn: E170013: Unable to connect to a repository at URL 'https://svn.observium.org/svn/observium/branches/stable'<https://svn.observium.org/svn/observium/branches/stable%27> svn: E200015: The operation was interrupted Do you have any advice how to resolve it? Thank you Hezký den / Best regards, Bc. Ondřej Hubáček IT Network Specialist Continental Tire Plant Otrokovice Visitor’s address/Billing address: Continental Barum s.r.o. Objízdná 1628, 765 02 Otrokovice, Czech Republic Phone: +420 577 512 765 Cell-phone: +420 739 604 074 E-mail: ondrej.hubacek(a)barum.cz<mailto:ondrej.hubacek@barum.cz> Web: www.continental.cz<http://www.continental.cz/> [cid:image001.png@01D80157.6AAE25D0] Continental Barum s.r.o., Objízdná 1628, 765 02 Otrokovice, The Czech Republic. Executive heads: Ing Libor Láznička, Ph.D., Ing. Jan Černošek, Ing. Pavol Červenák. Company registred: by the District Court in Brno, File No. C 15057. IČ: 45788235 I DIČ: CZ699000347 I DIČ: SK4020104055 Internal

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Re: [Observium] [EXTERNAL SENDER] Re: Observium Pro update error
by Hamilton, Kent 04 Jan '22

04 Jan '22

Ignore me, found the issue? On 1/4/22, 08:52, "Adam Armstrong" <adama(a)observium.org<mailto:adama@observium.org>> wrote: This would seem to be some sort of internal MySQL error. Adam. Sent from my iPhone On 4 Jan 2022, at 14:40, Hamilton, Kent <KHamilton(a)exegy.com> wrote: I’m getting the following after updating today. # discovery.php -u ___ _ _ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \ | |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | | \___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_| Observium Professional 21.12.11831 https://www.observium.org -- Updating database/file schema 457 -> 458 # (db) FF stopped. Critical error: (3664) Failed to set SDI '<no schema>.<no table>' in tablespace 'observium/#sql2-607-48b2a8'. ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

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Observium Pro update error
by Hamilton, Kent 04 Jan '22

04 Jan '22

I’m getting the following after updating today. # discovery.php -u ___ _ _ / _ \ | |__ ___ ___ _ __ __ __(_) _ _ _ __ ___ | | | || '_ \ / __| / _ \| '__|\ \ / /| || | | || '_ ` _ \ | |_| || |_) |\__ \| __/| | \ V / | || |_| || | | | | | \___/ |_.__/ |___/ \___||_| \_/ |_| \__,_||_| |_| |_| Observium Professional 21.12.11831 https://www.observium.org -- Updating database/file schema 457 -> 458 # (db) FF stopped. Critical error: (3664) Failed to set SDI '<no schema>.<no table>' in tablespace 'observium/#sql2-607-48b2a8'. ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

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Arista VARP IP addresses not being discovered?
by Adam Thompson 31 Dec '21

31 Dec '21

We’ve noticed that although Observium picks up the VRRPv3 virtual IP addresses on our Cisco NX-OS switches, it does not detect or capture the VARP virtual IP addresses on our Arista EOS switches. Is that expected behaviour? If so, what information do you need to change Observium so that it can detect VARP IPs and display them on the appropriate interfaces? If not, what debug output should I be looking at – discovery? Polling? Which section? Thanks, -Adam Adam Thompson Consultant, Infrastructure Services [MERLIN] 100 - 135 Innovation Drive Winnipeg, MB, R3T 6A8 (204) 977-6824 or 1-800-430-6404 (MB only) athompson(a)merlin.mb.ca<mailto:athompson@merlin.mb.ca> www.merlin.mb.ca<http://www.merlin.mb.ca/>

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Alerting feature request
by Joey Stanford 30 Dec '21

30 Dec '21

From my colleagues: > > What we would REALLY like is the ability to turn off alerts on a particular device for a specified amount of time. For example, when Winter Park goes flakey but it is really Comcast or Centurylink that need to fix the problem, I don't want alerts every 10 minutes to tell me the link still sucks. > > There are several possible solutions to this. One is a manual "suppress alerts for X hours". It is important that the alerts be turned back on after the specified time because otherwise we tend to forget to turn it back on. > > Another option is a rate limit on alerts by device. After 5 alerts I probably figured out the link sucks. > > A third option is a "delay on recover". Right now we get a recover as soon as one check passes. If it is flakey we may want to have more checks pass before declaring it recovered. This would probably be something we want to do by device, because from most I want to know as soon as it is back.

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alert boxes
by Arnoldo Vidal Bravo 30 Dec '21

30 Dec '21

hi, we were administrative problems to update observium from version 18 to 21, in latest version alert or warning box could show "...XX more", how we can view this alerts? in version 18 all alerts was show. -- Saluda cordialmente

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power converter AC to DC - Huawei ETP4860-B1A2
by Andre Bolzan 27 Dec '21

27 Dec '21

Hello ! We received two unit of Huawei ETP4860-B1A2 with manager module SNMP, this power converterAC to DC for 48V telecommunications equipments. When we add the equipments in observium , it's show "generical" device. We asked Huawei about thi4e case and Huawei told us if the "current regular mib" had the OIDs for ETP4860. We try to make observium discoveries about the correct type "power" and vendor "huawei" to get the power information, like load, AC entry, baterya load, and so on... We was fight with this equipment more 1 year and can't make running =( We flap the "loss flag" and ask for help for anyone who can help us. [image: image.png] follow in attach the Huawei current MIB, the equipment MIB downloaded in web page and our "mapping informations" [image: image.png] Thanks in advance ! Sorry my english... We are a brazilian team =) -- *André Bolzan* *+55 11 98205-7742*

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(no subject)
by Rahul M 24 Dec '21

24 Dec '21

Hi team, Can we set an alert mechanism for the virtual machine status, which observium pulled out from the VMware ?

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integrate Observium with Grafana
by Luis Olavarrieta 23 Dec '21

23 Dec '21

Hi guys, has anyone integrated Observium with Grafana to create dashboards? I don’t know the structure of the DB in observium and have been doing some test with no luck on the results, so any examples will be really appreciated. Regard,s Luis

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issue on device
by Arnoldo Vidal Bravo 23 Dec '21

23 Dec '21

hi, we have a UPS Socomec MASTERYS 3/3 SYSTEM 90 kVA, and alert boxes shows many ports down, [image: image.png] this UPS has only 1 port observium 21.10.11678 (stable) -- Saluda cordialmente

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syslog issues
by Brad Bendy 22 Dec '21

22 Dec '21

Spent hours on this and am at a loss. Got some hosts that won't have syslog show up in the GUI, digging further the DB shows the IP not the hostname for those records, so that makes sense why they are not showing up. Looking at the actual data coming over syslog the devices that work and don't work show the exact same format. Nothing different at all, and identical configs on identical devices. Is there a debug or another log that I am not seeing that would show why these entries are getting inserted into the DB as IP addresses and not being replaced with hostnames? At a loss, any suggestions would be great! Thanks

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graph on home page
by Arnoldo Vidal Bravo 21 Dec '21

21 Dec '21

hi, I need show a traffic in and out (graph) only on 1 interface, how i can do? i have a group for identify the interface... device in X and port label short Y, but only show the totals, not detail [image: image.png] i hope to view this [image: image.png] -- Saluda cordialmente

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observium graphs
by Arnoldo Vidal Bravo 21 Dec '21

21 Dec '21

hi, I doing work 100% on an observium in deploy mode, but i must customize some views. To make this, i have a second observium (web ui) linked to the main observium, but i can`t see the graphs. The rrdcached must be configured on the second observium? -- Saluda cordialmente

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Ruckus zone director support
by Brandon Lund 20 Dec '21

20 Dec '21

is anyone monitoring ruckus zone directors? it looks like it provides a bunch of useful info via snmp but observium is not graphing much other then the bandwidth on the interfaces. main thing i am looking for would be a graph of the number of ap's connected. 1.3.6.1.4.1.25053.1.2.1.1.1.15.1.0 aka online ap number RUCKUS-ZD-SYSTEM-MIB::ruckusZDSystemStatsNumAP.0 = Gauge32: 15 ^ is a oid i found from a script i run against my Nagios to monitor the same stat, just would like a graph also. i am sure there is lots of other useful info also ,eg number of clients connected per wlan, per ap, etc. it looks like you already have the mib file for these installed but i am not sure where i would start customizing the code. i would think i need to make a new OS for ruckus zonedirector different than ruckus aps, and then have that apply these mibs, but i am unsure where i should start. Thanks Brandon Lund KansasNet Internet Services 785-776-1452

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issue on version 21.10.11678
by Arnoldo Vidal Bravo 20 Dec '21

20 Dec '21

we have a many switch configured on observium, last friday we done a update of observium, but some switch alert CPU use over 80% on CPU 1, but the device has not have CPU 1. how restrict an alert to only CPU 0? -- Saluda cordialmente

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Change License details
by Thodoris Lakiotis 17 Dec '21

17 Dec '21

Hi, Is there any work around, to which actions we need to do for changing license details in a working subscription environment? Current license terminated and renewed with different username & password Thanks! Thodoris

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Re: [Observium] question about wmi
by Tony Guadagno 17 Dec '21

17 Dec '21

Rando, I followed this KB https://docs.observium.org/device_windows/ and it just worked. The reason I asked the questions is that it is not immediately obvious that it is working or not. The poller.php -m wmi -v proves it is working but also, I realized that if wmi is working, then your Microsoft devices will show a “windows services” tab. Also, I have Observium installed on RHEL 8. There seems to be no wmi package for version 8 (CentOS or RHEL). I installed the wmi RPM for version 7 and it seems to be working…fyi Good luck Tony From: Rando Sui Sent: Friday, December 17, 2021 6:29 AM To: Observium Cc: Tony Guadagno Subject: RE: [Observium] question about wmi Hello, How did you get WMI working and passing info? Greetings, Rando. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: kolmapäev, 15. detsember 2021 20:33 To: Observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: Re: [Observium] question about wmi All, thanks for the help….i think wmi is working because I am now seeing the “windows services” tab on my windows servers. That was not present before. Thanks again Tony From: Adam Armstrong via observium Sent: Tuesday, December 14, 2021 7:08 PM To: 'Observium' Cc: Adam Armstrong Subject: Re: [Observium] question about wmi There’s not likely to be any WMIC messages in that log, not much goes into there. WMIC isn’t used for very much. It slightly improves some windows data, mostly storage. You’ll probably see whatever it does by doing a debugged poller run for the device you’re using WMIC with. Adam. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: 14 December 2021 18:36 To: Pisano, Anthony D. via observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: [Observium] question about wmi Hi, I have enabled wmi on my install. I have tested my config with wmic and it seems to work. I have put the global parms in and I am not seeing any log messages about wmi. How do I know if wmi is being attempted? [2021/12/14 18:30:01 +0000] discovery.php(560036): /opt/observium/discovery.php: new - 0 devices discovered in 0.001 secs [2021/12/14 18:30:04 +0000] poller.php(560053): poller.php: abc-wolcott2.company.local - 1 devices polled in 2.943 secs [2021/12/14 18:30:07 +0000] poller.php(560051): poller.php: abc-lyo-sw-3.company.local - 1 devices polled in 5.134 secs [2021/12/14 18:30:07 +0000] poller.php(560049): poller.php: abc-observium.company.local - 1 devices polled in 5.509 secs [2021/12/14 18:30:12 +0000] poller.php(560047): UNIX-AGENT: Connection on tcp://abc-esx15.company.local:36602 failed. ERROR: 110 Connection timed out [2021/12/14 18:30:14 +0000] poller.php(560047): poller.php: abc-esx15.company.local - 1 devices polled in 12.67 secs [2021/12/14 13:30:14 -0500] poller-wrapper.py(560037): /opt/observium/poller-wrapper.py: processed 4 devices in 13.78 seconds with 4 threads, load average (5min) 0.13 Tony

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Re: [Observium] question about wmi
by Tony Guadagno 17 Dec '21

17 Dec '21

All, thanks for the help….i think wmi is working because I am now seeing the “windows services” tab on my windows servers. That was not present before. Thanks again Tony From: Adam Armstrong via observium Sent: Tuesday, December 14, 2021 7:08 PM To: 'Observium' Cc: Adam Armstrong Subject: Re: [Observium] question about wmi There’s not likely to be any WMIC messages in that log, not much goes into there. WMIC isn’t used for very much. It slightly improves some windows data, mostly storage. You’ll probably see whatever it does by doing a debugged poller run for the device you’re using WMIC with. Adam. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: 14 December 2021 18:36 To: Pisano, Anthony D. via observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: [Observium] question about wmi Hi, I have enabled wmi on my install. I have tested my config with wmic and it seems to work. I have put the global parms in and I am not seeing any log messages about wmi. How do I know if wmi is being attempted? [2021/12/14 18:30:01 +0000] discovery.php(560036): /opt/observium/discovery.php: new - 0 devices discovered in 0.001 secs [2021/12/14 18:30:04 +0000] poller.php(560053): poller.php: abc-wolcott2.company.local - 1 devices polled in 2.943 secs [2021/12/14 18:30:07 +0000] poller.php(560051): poller.php: abc-lyo-sw-3.company.local - 1 devices polled in 5.134 secs [2021/12/14 18:30:07 +0000] poller.php(560049): poller.php: abc-observium.company.local - 1 devices polled in 5.509 secs [2021/12/14 18:30:12 +0000] poller.php(560047): UNIX-AGENT: Connection on tcp://abc-esx15.company.local:36602 failed. ERROR: 110 Connection timed out [2021/12/14 18:30:14 +0000] poller.php(560047): poller.php: abc-esx15.company.local - 1 devices polled in 12.67 secs [2021/12/14 13:30:14 -0500] poller-wrapper.py(560037): /opt/observium/poller-wrapper.py: processed 4 devices in 13.78 seconds with 4 threads, load average (5min) 0.13 Tony

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Re: [Observium] Cannot buy Subscription for Professional version
by Thodoris Lakiotis 17 Dec '21

17 Dec '21

Hello Everything were sorted out!! Subscription is done. The question is: How can i license current Observium Installation with the new license details? Thanks!! Thodoris On Thu, Dec 16, 2021 at 1:21 PM Thodoris Lakiotis <tlak(a)synapsecom.gr> wrote: > Hello > > I feel here that you are not got what is the point. > > The subscription is canceled. This is done. End of story. > > Now i need to buy again, but just for one year, without yearly > subscription. But paddle do not give that option by default. I can for sure > do it as you suggest, but i just can't proceed, because my PayPal account > do not allow to buy subscription based services, but only one-off. > From PayPal they say that the merchant do not allow to pay with PayPal > balance?!? > > Is this more clear? > > Thodoris > > On Thu, Dec 16, 2021 at 12:55 PM Simon Smith via observium < > observium(a)observium.org> wrote: > >> Hi, >> >> Why not subscribe for the year, >> >> Let paddle take the money, >> >> Let observium give you user/pass etc in there panel, >> >> Then in a days time, go into the observium panel and cancel your >> subscription with paddle? >> >> Then it wont auto-renew next year!? >> >> Regards >> >> Simon >> >> On 16 Dec 2021, at 10:39, Thodoris Lakiotis via observium < >> observium(a)observium.org> wrote: >> >> Hi Adam, thanks for your responce. >> >> The problems here are that i cannot find a representative from Paddle. >> And i cannot buy one year license without subscription. I need one-off >> payments, not recurring with subscriptions. >> >> Is there anyone from paddle that could help me address this issue. >> Dear Lord, we just need to buy your software, there nust be something >> done!! >> >> Thanks!! >> >> On Wed, Dec 15, 2021 at 10:54 PM Adam Armstrong via observium < >> observium(a)observium.org> wrote: >> >>> Hi Theodore, >>> >>> >>> >>> What’s the problem? >>> >>> >>> >>> We have limited ability to do much with the Paddle platform except for >>> cancel things, though. J >>> >>> >>> >>> Thanks, >>> >>> Adam. >>> >>> >>> >>> *From:* observium <observium-bounces(a)observium.org> *On Behalf Of *Thodoris >>> Lakiotis via observium >>> *Sent:* 15 December 2021 15:29 >>> *To:* Observium <observium(a)observium.org> >>> *Cc:* Thodoris Lakiotis <tlak(a)synapsecom.gr> >>> *Subject:* [Observium] Cannot buy Subscription for Professional version >>> >>> >>> >>> Hello Team!! >>> >>> I need help to address an issue with the renewal of our subscription >>> with Professional Observium. >>> >>> I cannot find resolution, so far, with paddle. >>> >>> Is there anybony could help me from Observium team? >>> >>> >>> >>> Thanks and Regards, >>> >>> >>> >>> Theodore >>> _______________________________________________ >>> observium mailing list >>> observium(a)observium.org >>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >>> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >> >> _______________________________________________ >> observium mailing list >> observium(a)observium.org >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium >> >

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Re: [Observium] add support for ASCO Transfer switch
by Tony Guadagno 16 Dec '21

16 Dec '21

Adam, happy to do that, can you give me the snmpwalk syntax you would like? It seems like transfer switches and generators are the worst mibs…but its all I have to go on. thanks Tony From: Adam Armstrong via observium Sent: Thursday, December 16, 2021 11:03 AM To: 'Observium' Cc: Adam Armstrong Subject: Re: [Observium] add support for ASCO Transfer switch Hi Tony, That’s something of a horrific MIB. It doesn’t use tables properly and has really bad oid numbering, so isn’t the easiest thing to support. You should probably open a jira and provide the mib along with an snmp walk in the format the ticket requests at https://jira.observium.org Adam. From: observium <observium-bounces(a)observium.org> On Behalf Of Tony Guadagno via observium Sent: 16 December 2021 13:37 To: Pisano, Anthony D. via observium <observium(a)observium.org> Cc: Tony Guadagno <tonyg(a)guadagno.org> Subject: [Observium] add support for ASCO Transfer switch Hi, could you please evaluate this mid. Currently you show the Asco icon but no other information. I would like to see transfer switch state etc. Let me know if you need anything else, I will be happy to gather logs. Thanks Tony

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add support for ASCO Transfer switch
by Tony Guadagno 16 Dec '21

16 Dec '21

Hi, could you please evaluate this mid. Currently you show the Asco icon but no other information. I would like to see transfer switch state etc. Let me know if you need anything else, I will be happy to gather logs. Thanks Tony

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Cannot buy Subscription for Professional version
by Thodoris Lakiotis 16 Dec '21

16 Dec '21

Hello Team!! I need help to address an issue with the renewal of our subscription with Professional Observium. I cannot find resolution, so far, with paddle. Is there anybony could help me from Observium team? Thanks and Regards, Theodore

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what do you need to add support for a device?
by Tony Guadagno 15 Dec '21

15 Dec '21

Hi, I have a couple of devices that are under supported or not supported. I have manufacturers mibs for them, what else would you need to evaluate them for support? thanks Tony

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question about wmi
by Tony Guadagno 14 Dec '21

14 Dec '21

Hi, I have enabled wmi on my install. I have tested my config with wmic and it seems to work. I have put the global parms in and I am not seeing any log messages about wmi. How do I know if wmi is being attempted? [2021/12/14 18:30:01 +0000] discovery.php(560036): /opt/observium/discovery.php: new - 0 devices discovered in 0.001 secs [2021/12/14 18:30:04 +0000] poller.php(560053): poller.php: abc-wolcott2.company.local - 1 devices polled in 2.943 secs [2021/12/14 18:30:07 +0000] poller.php(560051): poller.php: abc-lyo-sw-3.company.local - 1 devices polled in 5.134 secs [2021/12/14 18:30:07 +0000] poller.php(560049): poller.php: abc-observium.company.local - 1 devices polled in 5.509 secs [2021/12/14 18:30:12 +0000] poller.php(560047): UNIX-AGENT: Connection on tcp://abc-esx15.company.local:36602 failed. ERROR: 110 Connection timed out [2021/12/14 18:30:14 +0000] poller.php(560047): poller.php: abc-esx15.company.local - 1 devices polled in 12.67 secs [2021/12/14 13:30:14 -0500] poller-wrapper.py(560037): /opt/observium/poller-wrapper.py: processed 4 devices in 13.78 seconds with 4 threads, load average (5min) 0.13 Tony

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