- observium - lists.observium.org

95th Billing is inaccurate
by Mahomed Hussein 03 Oct '11

03 Oct '11

Hi We are having some more trouble with 95th billing. It seems that even on clients who are using very little (or nothing at all as they aren't using the ports yet) are showing an over usage on their 95th. Is there an easy way to correct this? Will I have to clear the database to fix this? I've pasted a screenshot below. [cid:image001.png@01CC7E96.2D3405C0] Any help will be sincerely appreciated. Kind regards, Mahomed Hussein Senior Operations Engineer [cid:image962245.jpg@2da0f5a1.91a247af]<http://www.custodiandc.com/> Tel: +44 (0)1622 230 382 Email: Mahomed(a)CustodianDC.com<mailto:support@CustodianDC.com> Web: www.CustodianDC.com<http://www.custodiandc.com/> Status: status.CustDC.net<http://status.custdc.net/> [cid:image846350.png@64f4e49a.03424297] ISO:27001 IS:567248 Click to view our email disclaimer<http://www.custodiandc.com/disclaimer.txt>

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graphs directory empty
by Doug MacKintosh 29 Sep '11

29 Sep '11

Folks, So my graphs directory is empty. Thinking that this may be path issue (given that I have all the required supporting software installed), can someone tell me (a) what program generates the output that will go into the graphs directory and (b) which PHP scripts call that program? Thanks... Doug

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Cisco ASA Overview graph not working
by Bruce-Young Majola 23 Sep '11

23 Sep '11

Hi, I upgraded to the latest version of Observium (0.11.9.2550) and now the Cisco ASA traffic graph in the overview tab is showing "Error Drawing Graph". However when I hover the mouse over the graph area I can see the correct graphs in the pop-up window. Regards, Bruce DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

2 1

Traffic graph error
by Doug MacKintosh 22 Sep '11

22 Sep '11

Folks, Observium newbie here. I have it set up and running and thus far all is well other than port traffic graphs. When one tries to view these the following error is produced: XML Parsing Error: XML or text declaration not at start of entity Location: http://observium.foo.bar/graph-realtime.php?type=bits&id=3&interval=2 Line Number 2, Column 1:<?xml version="1.0" encoding="iso-8859-1"?> Observium revision is 2547 (current as of this writing). Anyone else have this problem? Suggestions will be received with appreciation. Thanks... Doug

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port monitoring links broken
by Nikolay Shopik 22 Sep '11

22 Sep '11

http://demo.observium.org/ports/device_id=45/state=up/format=graph_bits/ Click on any graph this will bring you to broken summary page instead page of interface. That was working, can't say then it broke (updating every night).

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Re: [Observium] Traffic bills page taking over a minute to display
by Mahomed Hussein 22 Sep '11

22 Sep '11

Hi Can anyone please help or provide some tips of where to start checking? It now becoming pretty unusable. Kind regards, Mahomed Hussein Senior Operations Engineer [cid:image8c376c.jpg@5c3feea6.0860423b]<http://www.custodiandc.com/> Tel: +44 (0)1622 230 382 Email: Mahomed(a)CustodianDC.com<mailto:support@CustodianDC.com> Web: www.CustodianDC.com<http://www.custodiandc.com/> Status: status.CustDC.net<http://status.custdc.net/> [cid:imagea72a25.png@94a57a1c.c10e4664] ISO:27001 IS:567248 Click to view our email disclaimer<http://www.custodiandc.com/disclaimer.txt> From: Mahomed Hussein Sent: 31 August 2011 09:52 To: 'observium(a)observium.org' Subject: Traffic bills page taking over a minute to display Hi We've been adding customers to the billing section and after a strange occurrence a few weeks ago (which we attributed to time changes between the VM and the ESX host), the billing page has been very slow to generate. Please could you let me know if there is anything I can do to check/fix the problem? Below is how long the most recent page display took: MySQL: Cell 63/0s Row 404/38.23s Rows 8/0.65s Column 189/56.87s Generated in 95.36 seconds. This is happening in the latest dev release of Google Chrome, Opera 11.50 and IE9 (I haven't tested firefox). I have already rebooted the server. Below is the system information. Observium 0.11.8.2404 Apache 2.2.17 (Ubuntu) PHP 5.3.5-1ubuntu7.2 MySQL 5.1.54-1ubuntu4 Any help will be sincerely appreciated. Kind regards,

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Alerts
by John Macleod 22 Sep '11

22 Sep '11

Where did the config go to disable this? I can't find it in my config.php or config.php.default files... "Please consider the environment before printing this e-mail This e-mail (and/or any attachment) contains information, which is confidential and intended solely for the attention and use of the named addressee(s). If you are not the intended recipient you must not copy, distribute or use it for any purpose or disclose the contents to any person. If you have received this e-mail in error, please immediately notify the sender. The information contained in this e-mail (and any attachments) is supplied in good faith, but the sender shall not be under any liability in damages or otherwise for any reliance that may be placed upon it by the recipient, nor does it constitute a contract in any way. Any comments or opinions expressed are those of the originator not of Alentus Corporation unless otherwise expressly stated."

2 1

Remove User does not work
by Bruce-Young Majola 21 Sep '11

21 Sep '11

Hi, The remove user feature does not seem to be working. Bruce DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

2 3

Small device traffic overview graph is broken
by Bruce-Young Majola 21 Sep '11

21 Sep '11

Hi, The latest changes on version 0.11.9.2537 seem to have broken the small top-right Device Traffic graph. It shows Draw Error now. Regards, Bruce DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

1 0

apache_scoreboard.inc wrong graphs
by Dennis Kruyt 21 Sep '11

21 Sep '11

Hi, It seems that there is is a small error in the apache scoreboard, some graphs are switched the keepalive and start.. I think it should be like this. Index: includes/graphs/application/apache_scoreboard.inc.php =================================================================== --- includes/graphs/application/apache_scoreboard.inc.php (revision 2515) +++ includes/graphs/application/apache_scoreboard.inc.php (working copy) @@ -12,10 +12,10 @@ } $rrd_options .= ' DEF:a='.$rrd_filename.':sb_wait:AVERAGE '; -$rrd_options .= 'DEF:b='.$rrd_filename.':sb_start:AVERAGE '; +$rrd_options .= 'DEF:e='.$rrd_filename.':sb_start:AVERAGE '; $rrd_options .= 'DEF:c='.$rrd_filename.':sb_reading:AVERAGE '; $rrd_options .= 'DEF:d='.$rrd_filename.':sb_writing:AVERAGE '; -$rrd_options .= 'DEF:e='.$rrd_filename.':sb_keepalive:AVERAGE '; +$rrd_options .= 'DEF:b='.$rrd_filename.':sb_keepalive:AVERAGE '; $rrd_options .= 'DEF:f='.$rrd_filename.':sb_dns:AVERAGE '; $rrd_options .= 'DEF:g='.$rrd_filename.':sb_closing:AVERAGE '; $rrd_options .= 'DEF:h='.$rrd_filename.':sb_logging:AVERAGE '; Regards, Dennis Kruyt,-

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VTY
by Bruce-Young Majola 20 Sep '11

20 Sep '11

Hi Adam, We have a need for the capability to monitor and graph the vty sessions on our Cisco gear since we have services that rely on the vty lines availability in order to work. I have digged and searched the Cisco website; link below; for info and it looks to be possible to do something like this using the OLD-CISCO-TS-MIB. I would like to have this graphed under the device Netstat tab, probably under the current UDP Statistics graph. I am specifically wanting to monitor the a number of active virtual-terminal at any one time. I am willing to program it into Observium if I can be shown how. I would appreciate you help. http://www.cisco.com/en/US/tech/tk648/tk362/technologies_tech_note09186a008… Regards, Bruce DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

1 0

graphs on Peering/Core/Transit pages no auth
by Dario Calamai 19 Sep '11

19 Sep '11

Hi guys, Another broken pages are Ports -> Peering/Core/Transit! Ports -> Customers is ok. Problem is on visualization of graphs -> No Authorisation Powered by Observium 0.11.9.2509 Dario -- http://www.playnet.it phone +39 055 3226622 - fax +39 055 3226444 Brain Technology s.p.a. AS 13284 - http://lg.playnet.it http://www.linkedin.com/in/dariocalamai

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VRF page broken
by Bruce-Young Majola 19 Sep '11

19 Sep '11

Hi, I just upgraded to version 0.11.9.2499 and noticed that when you click on the VRF icon under a Routing Tab; an empty overview screen is displayed, see below. In fact it seems to be the case that when you click on amythin under the Routing Tab, you get taken to the screen below. Is anyone else having this problem? DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

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Memory,CPU and Device Traffic broken
by Bruce-Young Majola 19 Sep '11

19 Sep '11

Hi, Clicking the Memory, CPU and Device Traffic graphs under the device overview page takes one to the Recent Eventlog Entries. Adam I also have an issue now with the Cisco 7606 router that we monitor using the version 0.11.9.2499. The memory pools display 0% even though I get the correct values upon clicking the sub-items monitored. The problem manifested itself upon upgrading to version 0.11.9.2499 and it seems to be tied down to just the 7606 for now as all the other routers display the info correctly. -- Bruce-Young Majola Senior Operations Manager Swiftnet (Pty) Limited Fax: 012 665 0205 Tel: 012 686 3178 Cell: 082 336 6093 mail: brucem(a)fastnet.co.za DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

1 0

Widescreen feature broken
by Bruce-Young Majola 19 Sep '11

19 Sep '11

Hi Adam, Sorry for spamming the forum but it seems like the Widescreen feature does not work too:-!. Regards, Bruce DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

2 1

routing-cef tab broken?
by Nikolay Shopik 16 Sep '11

16 Sep '11

Hi Adam, Looks like routing-cef is broken http://demo.observium.org/routing/cef/. Just head up if you don't know, because it broken long time ;). It just fine showing up if you select specific device cef.

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Port Stack not working on newer versions
by Bruce-Young Majola 15 Sep '11

15 Sep '11

Hi, I running two versions of Observium; older one being 0.11.7.2395 and the latest being 0.11.9.2453. On the latest version under device ports I cannot see the ports that the device I am viewing connects to, like I did in the older version, see below. I suspect it has something to do with port stack feature that's gone missing. New version; Old version; The port stack module is enabled on both versions. Regards, Bruce DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. Please immediately contact the sender if you have received this message in error. SWIFTNET and any of its subsidiaries each reserve the right to monitor all e-mail communications through its networks. Thank you.

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SVN down?
by Rob J. Epping 09 Sep '11

09 Sep '11

Hi, When I try "svn up" on my 2 observium installations I get svn: Can't find a temporary directory: Internal error Found this "solution" <https://www.linuxquestions.org/questions/linux-server-73/svn-checkout-error…> Can somebody (Adam?) have a look? -- GRTNX, RobJE

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netstat doesn't detected on some devices
by Nikolay Shopik 08 Sep '11

08 Sep '11

Hi, I've just noticed some device doesn't have subcategory netstat, while these devices clearly do support TCP,UDP,ICMP,SNMP mibs to gather that information. I've tried to snmpwalk them and it return values correctly.

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Patch to fix syslog
by Yucong Sun (叶雨飞) 07 Sep '11

07 Sep '11

Index: includes/syslog.php =================================================================== --- includes/syslog.php (revision 2421) +++ includes/syslog.php (working copy) @@ -96,7 +96,7 @@ } elseif($os == 'linux'){ $matches = array(); //User_CommonName/123.213.132.231:39872 VERIFY OK: depth=1, /C=PL/ST=Malopolska/O=VLO/CN=v-lo.krakow.pl/emailAddress=root(a)v-lo.krakow.pl - if($entry['facility'] == 'daemon' and preg_match('#/([0-9]{1,3}\.){3}[0-9]{1,3}:[0-9]{4,} ([A-Z]([A-Za-z)+( ?)){2,}:#', $entry['msg'])){ + if($entry['facility'] == 'daemon' and preg_match('#/([0-9]{1,3}\.){3}[0-9]{1,3}:[0-9]{4,} ([A-Z]([A-Za-z])+( ?)){2,}:#', $entry['msg'])){ $entry['program'] = 'OpenVPN'; } //pop3-login: Login: user=<username>, method=PLAIN, rip=123.213.132.231, lip=123.213.132.231, TLS

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disable widescreen feature
by Nikolay Shopik 05 Sep '11

05 Sep '11

Hey Adam, if there way to disable widescreen feature? We prefer to have 4 graphs per interface instead of 6 with new widescreen feature. Thanks

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Traffic bills page taking over a minute to display
by Mahomed Hussein 31 Aug '11

31 Aug '11

Hi We've been adding customers to the billing section and after a strange occurrence a few weeks ago (which we attributed to time changes between the VM and the ESX host), the billing page has been very slow to generate. Please could you let me know if there is anything I can do to check/fix the problem? Below is how long the most recent page display took: MySQL: Cell 63/0s Row 404/38.23s Rows 8/0.65s Column 189/56.87s Generated in 95.36 seconds. This is happening in the latest dev release of Google Chrome, Opera 11.50 and IE9 (I haven't tested firefox). I have already rebooted the server. Below is the system information. Observium 0.11.8.2404 Apache 2.2.17 (Ubuntu) PHP 5.3.5-1ubuntu7.2 MySQL 5.1.54-1ubuntu4 Any help will be sincerely appreciated. Kind regards, Mahomed Hussein Senior Operations Engineer [cid:image8f40a2.jpg@6dc425d1.a7454328]<http://www.custodiandc.com/> Tel: +44 (0)1622 230 382 Email: Mahomed(a)CustodianDC.com<mailto:support@CustodianDC.com> Web: www.CustodianDC.com<http://www.custodiandc.com/> Status: status.CustDC.net<http://status.custdc.net/> [cid:image98e439.png@9a1b88e8.a275409b] ISO:27001 IS:567248 Click to view our email disclaimer<http://www.custodiandc.com/disclaimer.txt>

1 0

Graphs showing no data and NaN
by Jeff Collyer 30 Aug '11

30 Aug '11

I recently installed Observium to monitor some voip switches. Previously I have had a different installation monitoring a ton of network gear, so I'm not unfamiliar with the intall process. This new installation appears to be gathering data, but all my graphs are just axis and legends and all the number are "NaN". Ubuntu 8.04 32 bit php5 5.2.4 myslq 5.0 rrdtool 1.4.3 snmp 5.4.1 Which is all the same as other the working system. Debugging : poller.php appears to be running fine and collecting data : Polled in 5.111 seconds UPDATED! MySQL: Cell[0/0s] Row[114/0.01s] Rows[17/0s] Column[0/0s] Update[116/0.57s] Insert[1/0s] Delete[0/0s] And the /device/#/ports/details/ page for my switch shows bandwidth numbers for each port, but completely blank mini graphs, and when I mouseover the mini-graph, it show graphs without any data, just axis, legend, and "NaN" for each value. Apache error logs don't show anything failing. Adding "&debug=1" to any of the graph.php pages, generates the same graphs without any data. I've checked file/path permissions, and they appear identical between boxes. Assuming user error, I've dropped the database and recreated it, along with a complete fresh install. Neither helped. I'm rather stumped, anyone have any ideas of what to look at next? Jeff

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replacing device filling eventlog
by Nikolay Shopik 30 Aug '11

30 Aug '11

When observium monitor device like router and you replace it with different model (leaving IP address same) it keep re-detecting interfaces with every poll. Here is example. 2011-06-21 12:00:34 dot11radio1 ifName: Do1 -> Nu0 2011-06-21 12:00:34 dot11radio1 ifDescr: Dot11Radio1 -> Null0 2011-06-21 12:00:34 dot11radio1 ifAdminStatus: down -> up 2011-06-21 12:00:34 dot11radio1 ifOperStatus: down -> up 2011-06-21 12:00:34 dot11radio1 ifSpeed: 54000000 -> 10000000000 2011-06-21 12:00:34 dot11radio1 ifHighSpeed: 54 -> 10000 2011-06-21 12:00:34 dot11radio1 ifType: ethernetCsmacd -> other 2011-06-21 12:00:34 dot11radio1 ifPhysAddress: 001bd50d0fb0 -> 2011-06-21 12:00:34 dot11radio1 ifConnectorPresent: true -> false 2011-06-21 12:00:34 dot11radio1 ifDuplex: unknown -> NULL 2011-06-21 12:00:34 FastEthernet3 ifName: Fa3 -> NV0 2011-06-21 12:00:34 FastEthernet3 ifDescr: FastEthernet3 -> NVI0 2011-06-21 12:00:34 FastEthernet3 ifMtu: 1500 -> 1514 2011-06-21 12:00:34 FastEthernet3 ifSpeed: 100000000 -> 56000 2011-06-21 12:00:34 FastEthernet3 ifHighSpeed: 100 -> 0 2011-06-21 12:00:34 FastEthernet3 ifType: ethernetCsmacd -> other 2011-06-21 12:00:34 FastEthernet3 ifPhysAddress: 001c58566065 -> 2011-06-21 12:00:34 FastEthernet3 ifConnectorPresent: true -> false 2011-06-21 12:00:34 FastEthernet3 ifDuplex: unknown -> NULL

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global configs
by Mark Chaney 30 Aug '11

30 Aug '11

BTW, thanks for this great app. Its better than most of the commercial options i have even found. 1) How do I disable ipv6 reporting? Its not being used at all within my infrastructure. There is actually probably a lot of stuff that could be disabled, such as cisco and wireless, etc. I dont have either of those. Are filters used for this? 2) I see the config options for syslog, but then it says its not being used. So right now nothing is done with syslog at all? Im assuming there are plans for observium to become a syslog server then? Well, at least parse logs from one. 3) I do have multiple xen servers, what exactly does enabling the Virtualization options do and where would that data be available? 4) Since i have xen nodes, any recommendations for getting resource information to actual show for the entire xen host instead of just the dom0? 5) Service monitoring at this point is imply just up/down. Right? Is there that much on how quickly alerts are sent out? Can it wait to see it it fails for a second check before reported, etc? Wanting to reduce false positives. Note, i havent really done anything with alerts with observium, just reading over the docs. BTW, im using Observium 0.11.6.2390. Thanks for your time! - Mark

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