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Question on Observium GUI
by Martin 23 Dec '20

23 Dec '20

Hello Observium experts, Is there a way to 'acknowledge' an issue which produces a status box (old style) to make this status box to disappear from my dashboard? For example, I have a number of BGP sessions on hot-standby devices which are 'normally down' until the primary device dies. I do not need/want to see the down state of these BGP sessions. Obviously other BGP issues from these or other devices should still be reported. Best regards, Martin

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creating alert when port status change
by Luis Olavarrieta 22 Dec '20

22 Dec '20

Adam / team: How do you create a rule when a port changes it status? I need to send an email when a port (different than the WAN) changes it status from up to down.

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Updating observium system via yum update
by Edvinas Kairys 22 Dec '20

22 Dec '20

Hello, it's been a while I was upgrading the Observium dependencies. Currently we're suing OLD Centos version: CentOS Linux release 7.3.1611 (Core) [image: image.png] What do you think, is it safe to update system via yum update? It would upgrade Centos 7.3 to 7.x and should upgrade Python, Maria DB (from 5.5.56 to 5.5.68) ant other Observium dependencies. After this base update, i would try to manually update MariaDB to 10.x and Python, if yum update will be insufficient. My concern is to not corrupt the system. Could you give some recommendations or i'm too careful and everything should be fine with yum update. ? Thank you:)

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Call to undefined function is_valid_serial()
by Simon Smith 20 Dec '20

20 Dec '20

Hi All, Im having an issue where the poller.php is erroring out and crashing when talking to my linux servers CMD[/usr/bin/snmpget -v2c -c *** -Pud -OQUv -m UCD-SNMP-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'voip.rbs':'161' .1.3.6.1.4.1.2021.7890.4.3.1.1.6.115.101.1 14.105.97.108] CMD EXITCODE[0] CMD RUNTIME[0.0331s] STDOUT[ "To Be Filled By O.E.M." ] SNMP STATUS[TRUE] PHP Fatal error: Uncaught Error: Call to undefined function is_valid_serial() in /opt/observium/includes/polling/os/unix.inc.php:384 Stack trace: #0 /opt/observium/includes/polling/os.inc.php(239): include() #1 /opt/observium/includes/polling/functions.inc.php(336): include('/opt/observium/...') #2 /opt/observium/poller.php(187): poll_device(Array, Array) #3 {main} thrown in /opt/observium/includes/polling/os/unix.inc.php on line 384 Fatal error: Uncaught Error: Call to undefined function is_valid_serial() in /opt/observium/includes/polling/os/unix.inc.php:384 Stack trace: #0 /opt/observium/includes/polling/os.inc.php(239): include() #1 /opt/observium/includes/polling/functions.inc.php(336): include('/opt/observium/...') #2 /opt/observium/poller.php(187): poll_device(Array, Array) #3 {main} thrown in /opt/observium/includes/polling/os/unix.inc.php on line 384 SVN latest revision 10905 Any ideas? Kindest regards Simon

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Re: [Observium] Smokeping graphs post migration
by Joey Stanford 20 Dec '20

20 Dec '20

>> It seems this bit of code isn’t being triggered at all, which suggests none of your filenames have a tilde in them? > > correct As a side note, smokeping-generate vs my actual targets appears to differ. # jstanford @ observium in ~ [14:44:02] $ diff smokeping-obs-script.txt smokeping-actual-targert.txt 174,179d173 < ++ radio-cedarwood_fremont_rmham < host = radio-cedarwood.fremont.rmham < < ++ radio-cedarwood_pueblo_rmham < host = radio-cedarwood.pueblo.rmham < 582,584d575 < ++ router_n5zgt_qth < host = router.n5zgt.qth < 737,739d727 < < ++ wifi_ac0kq_rmham < host = wifi.ac0kq.rmham

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Smokeping graphs post migration
by Joey Stanford 19 Dec '20

19 Dec '20

Howdy, I need some help pointing me in the right direction for troubleshooting. I migrated Observium from Ubuntu to Debian and life is good except for smokeping. I have no graphs but… * smokeping is installed * smokeping and observium’s config.php are using the same configuration as the old server * going to [host]cgi-bin/smokeping.cgi shows me all the graphs and they are up to date * going to the tech support page shows me that observium finds the graphs e.g. - Found file ending in ".rrd": router_thorodin_rmham.rrd - Determined to be a local file, for target router_thorodin_rmham - After replacing configured split_char _ by . target is router.thorodin.rmham so at this point I know smokeping is working, the graphs have the right perms to displayed (currently smokeping:observium), and observium can see the rrd file. Unfortunately going to the page I get the dreaded “Error drawing graph”. At the bottom of the smokeping section in tech support I see two items. One is an error for no outgoing latency graph. Any ideas on what else I could look at? RRD for incoming latency found. RRD for outgoing latency not found.

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Juniper polling performance tip
by Markus Klock 19 Dec '20

19 Dec '20

Hey guys! Just wanted to share a little tip on how to increase Observium polling performance on juniper boxes. This might be old news for some but I just found it. You can create a filter on junos-device that filters out certain interfaces from SNMP view. https://www.juniper.net/documentation/en_US/junos/topics/task/configuration… I can recommend using: set snmp filter-interfaces all-internal-interfaces set snmp filter-interfaces interfaces "^sxe-.*" This will filter out all useless internal interfaces from polling and discovery by Observium. Especially when you have large juniper switch stacks the total number of internal interfaces are a lot which slows down polling. Filtering them out actually makes a big difference. If you got a lot of juniper gear, try it out and please share the speedup in pollingtime! /Markus

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no graphs after restore
by Mark Rowlands 16 Dec '20

16 Dec '20

Had a little whoopsie and have had to restore from backup. Installed observium, Pro edition. made sure that the observium version matched on our backup copy, copied the db, rrd files . it works, but I have no graphs. Just "error drawing graph" Ideas where I should look?

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Random few questions
by Simon Smith 15 Dec '20

15 Dec '20

Hi All, I've got a few random questions that probably have simply answers too Ive checked our poller performance logs and its showing ’total time for all devices as 463.46s’ Is this a worry? Should it be under the 300s as the poller is set to run every 5 min? The highest device we have according to the poller performance is a mikrotik hex s router and that takes 30 seconds to poll, again is this normal? Also the poller performance for that device is showing its taking about 15seconds just to poll the ports module but again it only has 5 ports? Kindest Regards Simon - Hestor Ltd

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backing up Observium server
by Edvinas Kairys 15 Dec '20

15 Dec '20

Hello, I know that if i want to have a fully backup i need 3 things. 1) Mysql dump 2) copy of config.php 3)and copy of .rrd folder. My question is: Do it's enough to have first two things: MYSQL dump and copy of config.php ? Because old traffic data (.rrd) is not so critical as loosing all the rules/alerts of Observium (and weathermap which is on other directory)

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PHP Weathermap
by Adam Armstrong 14 Dec '20

14 Dec '20

Hi Guys, For those of you using PHP Weathermap, how many of you are using template/include features? How complex after the weathermaps you're making? Thanks, Adam.

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please add support for the NetApp E2800 Series (mib enclosed)
by Tony Guadagno 11 Dec '20

11 Dec '20

Thanks Tony

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Twilio integration
by Philippe Laurent 11 Dec '20

11 Dec '20

Observium Developers - We use Twilio for MFG alerting when text/call escalation is required beyond email and PA voice alerts. I see that Observium does not have native Twilio integration. Beyond leveraging the Observium API for Twilio integration, would you be willing to natively extend Observium to include Twilio so that we can extend our use of that tool within the native toolset? I would be happy to donate my Enterprise hours towards the development and future inclusion in Observium for all to use. Philippe

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Alert Checker for an "App" (mysql)?
by Marc Jakobs 11 Dec '20

11 Dec '20

Hello, I want to create an alert that informs me, when the network traffic on a mysql-database ("Application_mysql_network_traffic") on below a certain treshold. What I really want to see is if the mysqld process is running or not and I try to achieve this by looking at this stat which will be zero when mysqld has been terminated. I did not find any information on how to create alerts for apps in the official documentation. Does anyone has a hint for me how to to that? Many thanks and best regards, Marc

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Historical Data Graph
by Tasnim Tamanna 10 Dec '20

10 Dec '20

Everyday at a certain time, all historical graph data gets deleted. This is happening for all devices except one. Can anyone tell what could be wrong?

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interface description parsing
by Tasnim Tamanna 09 Dec '20

09 Dec '20

Hi All, For interface description parsing, I have copied the whole *port-descr-parser.inc.php *file to *custom-port-descr-parser.inc.php *file, and added below lines in the new file: cust: *cust_name* [*speed*] (*a_note*) {*circuit_id*} Finally, added below lines in *config.php* file: $config['int_transit'] = 1; // Enable Transit Types $config['int_peering'] = 1; // Enable Peering Types $config['int_core'] = 1; // Enable Core Port Types $config['int_customers'] = 1; // Enable Customer Port Parsing $config['port_descr_parser'] = "includes/custom-port-descr-parser.inc.php"; But it's not working. Need help :-(

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Aggregating two Graphs in observium | 22-Nov-2020
by Tasnim Tamanna 08 Dec '20

08 Dec '20

Hi, Can anyone please help me with aggregating two graphs in observium? I have not found any documentation on this. Regards Tasnim Tamanna Dhaka, Bangladesh 8801316814417

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AUTO: Marios Palechoros is out of the office (returning 14/12/2020)
by Marios.P＠crowe.com.cy 07 Dec '20

07 Dec '20

I am out of the office until 14/12/2020. I will have access to my emails, however for urgent matters please contact: George Paroutis: georgep(a)siviriventures.com / 22473186 Note: This is an automated response to your message "[Observium] Same Subnet devices" sent on 7/12/2020 6:30:34 μμ. This is the only notification you will receive while this person is away.

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Upgrade Fail
by Nash, Bob 07 Dec '20

07 Dec '20

Upgraded our subscription version of Observium to the latest release that was displayed on the webpage and after upgrading, NO devices are being monitored/discovered. This was working perfectly fine prior to the upgrade. Need assistance as soon as possible. Sincerely, Bob

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Observium not working after upgrade
by Nash, Bob 07 Dec '20

07 Dec '20

Just upgraded to current subscription version and Observium is no longer working. Need help!

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cisco ip local pool usage monitoring
by Matteo Sgalaberni 07 Dec '20

07 Dec '20

Hello, I want to monitor the ip local pool usage of a cisco device in Observium. I found the respective mibs already present on Observium source code tree: ./mibs/cisco/CISCO-IP-LOCAL-POOL-MIB ./mibs/cisco/CISCO-IP-ADDRESS-POOL-MIB Is there a way to add these graphs in order to monitor ip local pool usage of the device monitored? Thanks Matteo

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Bug in alert email for BGP AFI/SAFI?
by Johann Mallet 30 Nov '20

30 Nov '20

Hello, I have tried the BGP AFI/SAFI alert and seems to have a bug in email/alert/entity when alert/recovery was sent. The alert name in subject and alert/entity in tab seems to be missing. Also, the device line seems in double (in all of my alerts). https://i.imgur.com/91xVpLI.png https://i.imgur.com/CZJANWz.png Johann

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TLS 1.3 and Opsgenie
by Adam Armstrong 28 Nov '20

28 Nov '20

Hi Guys, A number of services are moving their APIs to require TLS 1.3 because of a vulnerability in TLS 1.2, which means you need to be running pretty recent versions of PHP and OpenSSL to access them. PHP needs to be 7.4. Opsgenie is already requiring TLS 1.3, so if you're using them for your alerting, please make sure you're running a recent enough version of PHP for the API calls to function. You can test this on your system with the test_alert.php CLI script in the Observium root directory. In general, Observium is a fairly demanding PHP application so it's good practice to try to keep PHP as up to date as possible. We've seen some very nice performance improvements over the past few years, and 8.0 is going to bring even more. For this reason we don't recommend running Observium on distributions like RHEL/CentOS which hold old versions for as long as possible. Thanks, Adam.

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Dashboard based on Port Description ?
by Pieter De Wit 25 Nov '20

25 Nov '20

Hey Guys, Is there a way to create a dashboard that will include all graphs of ports that match a certain description ? Dynamically that is :) Cheers, Pieter

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CE No RRD Updates Since Upgrade to 20.9
by Scott Driemeier-Showers 24 Nov '20

24 Nov '20

I run two instances of Observium. Professional is installed at the office and CE is installed in my home lab. I followed the steps to upgrade CE (I know, everyone says that) in my lab from 19.8 to 20.9 on November 8 and none of the graphs have updated since. I have rebooted, checked permissions, verified all expected services are running, etc. Reviewing the event log in the Web UI and the logs on the server all show activity. The timestamps of the individual RRD files are updating every time poller runs - just nothing happening in the UI. Can someone help me think of anything else to check? CentOS 7.9 MariaDB 10.3.27-1 PHP 7.2.34 (OPcache Enabled) Thanks, Scott

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