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Unable to pulled data for Processor, Memory and storage.
by Idzma Zakaria 12 Jun '17

12 Jun '17

Hi , Having problem after updating to Observium 17.5.8580 . All of my servers unable to pulled Processor ,memory and storage data. Its shown 0B ( 100%) as below picture.I have tested pulled using wmic it able to produce data and also from the ./poller.php but in the observium it wont show any data. Any advice is much appreciated. Debug from poller : +---------------------------------------+--------------------+-------+-------+--------+-------+--------+ | Label | Type | Index | Total | Used | Free | Perc | +---------------------------------------+--------------------+-------+-------+--------+-------+--------+ | C:\\ Label:OS Serial Number c05b38c | host-resources-mib | 1 | 278GB | 70.7GB | 207GB | 25.39% | +---------------------------------------+--------------------+-------+-------+--------+-------+--------+ -- Kind regards, Idzma Zakaria, ICT Senior Executive ---------------------------------------------------------------------------------------------------------- Australian International School Malaysia (AISM) No.22 Jalan Anggerik, The Mines Resort City, 43300 Seri Kembangan, Selangor, Malaysia. *T:* +60 3 8949 5000 *F*: +60 3 8949 5100 *E*: idzmaz(a)aism.edu.my *W*: http://www.aism.edu.my/ *Direct Line*: ---------------------------------------------------------------------------------------------------------- <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <https://www.facebook.com/aismalaysia> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <http://www.youtube.com/user/AISMvideos> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <https://twitter.com/AISMalaysia/> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> <http://www.aism.edu.my/virtualtour> -- *Confidentiality Disclaimer:* This e-mail and any attachments are confidential and intended solely for the intended addressee and may also be privileged or exempt from disclosure under applicable law. If you are not the intended addressee, or have received this e-mail in error, please notify the sender immediately, delete it from your system and do not copy, disclose, distribute or otherwise act in reliance upon any part of this e-mail or its attachments. Australian International School Malaysia and all affiliates under Taylor's Education Group does not accept responsibility for any loss arising from unauthorised access to, or interference with, any internet communications by any third party in reliance to this email, or from the transmission of any viruses. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Australian International School Malaysia and all affiliates under Taylor's Education Group. Replies to this e-mail may be monitored by Australian International School Malaysia and all affiliates under Taylor's Education Group for operational or business reasons.

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Big Unit
by Canto José 09 Jun '17

09 Jun '17

Hello, I tried several times to add the new Cisco CMTS CBR8, this units has 2000 to 4000 services depending on the line cards, but it always brings Observium to crash. Once the systems hangs completely the other time the Database crashed. I tried it on the pro version and also an the CE version. Is there a possibility to avoid the system crash, adding such a device. Thanks in advanced Best regards José

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Cannot redeclare snmpget error
by John Simino 08 Jun '17

08 Jun '17

Just upgrading to latest SVN today and get this error. SVN 8638. Something I’m doing wrong to update the database? [root@observium ~]# /opt/observium/discovery.php -h none PHP Fatal error: Cannot redeclare snmpget() in /opt/observium/includes/snmp.inc.php on line 1253 js

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Unable to parse header `DSName' rrdtool
by Sam Hernandez-gill 08 Jun '17

08 Jun '17

So if I delete the rrd files in question and let it recreate them and still get the same unable to parse header after they are created again would that rule out the rrd files being corrupted? Anything I can retrieve to help verify if this a bug in the stable branch or system? Problem is limited to Netscaler TCP graphs and Graphs -> Netscaler SSL graphs netscaler-stats-tcp.rrd netscaler-SslStats.rrd Thanks, Sam ---------------------------- This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient of this e-mail (even if the e-mail address above is yours), (i) you may not use, copy or retransmit it, (ii) please delete this message and (iii) please notify the sender immediately. Any disclosure, copying, or distribution of this message or the taking of any action based on it, is strictly prohibited. ---------------------------- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Friday, March 03, 2017 11:57 AM To: observium(a)observium.org Subject: Re: [Observium] Unable to parse header `DSName' rrdtool This is likely because your rrd local files are corrupted. adam. On 03/03/2017 16:52:05, Sam Hernandez-gill <sam.hernandez-gill(a)qvc.com<mailto:sam.hernandez-gill@qvc.com>> wrote: I have a few different rrdtool graphs that are outputting “RRDTool Output: ERROR: rrdc_fetch: Unable to parse header `DSName'” So far I’ve only noticed it on specific Citrix Netscaler graphs, the Netscaler SSL ones nsSslHandshakes, nsSslSessions, etc and TCP Connections and TCP Packets for the netscalers are all in the same state with Unable to parse header `DSName'. [cid:image001.png@01D29412.6D368F20] Sadly I didn’t notice when, I did recently upgrade to revision 8417, however these aren’t graphs I frequently look at. Anybody else with netscalers in their environment at the same revision? Thanks, Sam ---------------------------- This message (including any attachments) contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient of this e-mail (even if the e-mail address above is yours), (i) you may not use, copy or retransmit it, (ii) please delete this message and (iii) please notify the sender immediately. Any disclosure, copying, or distribution of this message or the taking of any action based on it, is strictly prohibited. ----------------------------

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Down Port Alert Filtering
by Robert Williams 08 Jun '17

08 Jun '17

Hi, I'd like to filter out ports which show in the summary table by removing those which are of the type 'Customer' Currently it looks like this: [cid:image001.png@01D2DF86.29E80950] I would like to ignore Customer type ports (which have a description starting with "Cust:") as it is very common for a number of these to be down at any given time in our use case. So it's not worth of showing up as a Red condition on the main page. Is this something that is currently configurable (like ignoring entire devices, can I also ignore a 'type' of port?) or does something not currently exist for this? Thanks in advance, Robert Williams Custodian Data Centres https://www.CustodianDC.com

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BGP all session : page load >20seconds with 22k sessions
by Johann Mallet 08 Jun '17

08 Jun '17

Hello, I monitored very big network with great tool is Observium. But I have issue with "BGP All session" page : When I navigate on this page, the load time is >20 seconds. I have not the issue with "All ports" page. We have >22k BGP sessions and >1300 Remote ASN. The generation time displayed in bottom righ is between 1 and 2 sec. After some time, I think understand the problem : It's not generation issue, but navigator issue with javascript. The left pan load <0.5sec with first BGP list. But the right pan with search form load >15 seconds. The navigator freeze or greatly slowed down (with "warning : one onglet slowed navigator"). I have test with Firefox and Chrome : same result. I think the big list of "Remote AS" and "Peer address" place JS engine in crazy mode. Do you have option in configuration mode to disable the list of Remote AS/Peer address and only use free text? Or not charge all list and use JS to load list when an letter/number is provided? For the moment, we can't not really use this page :( Thank! Johann

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Scheduled maintenance - use interface circuits
by Christopher Pole 08 Jun '17

08 Jun '17

Is it possible to use port_descr_circuit directly for scheduled maintenance? At the moment I have to create a port group consisting of of the two circuit interfaces using port_descr_circuit to schedule circuit maintenance. This feels a bit clunky due to the extra step and results in dozens of port groups containing two interfaces.

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Failed opening required 'Mail/mimePart.php'
by Simon Mousey Smith 07 Jun '17

07 Jun '17

Hi All Erm help please!? Notifications have been working fine for days then suddenly stopped, and I hate to say it I can’t pin point when i stopped getting them :( I have found those when running alert_test.php the following errors PHP Fatal error: require_once(): Failed opening required 'Mail/mimePart.php' (include_path='/opt/observium/libs:.:/usr/share/php') in /opt/observium/libs/pear/Mail/mime.php on line 63 Fatal error: require_once(): Failed opening required 'Mail/mimePart.php' (include_path='/opt/observium/libs:.:/usr/share/php') in /opt/observium/libs/pear/Mail/mime.php on line 63 Any ideas? I have not changed anything and not even updated the os recently either? Regards Simon

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Email Alerts Broken? Failed opening required 'Mail/mimePart.php'
by Mailing Lists 07 Jun '17

07 Jun '17

Hi All, We just discovered out email alerts have not been sending, and when checking the test_alert.php we see the following error: PHP Fatal error: require_once(): Failed opening required 'Mail/mimePart.php' (include_path='/opt/observium/libs:.:/usr/share/php') in /opt/observium/libs/pear/Mail/mime.php on line 63 Changing line 63 in that file to 'pear/Mail/mimePart.php' fixes the issue and the test alerts works again. Has something changed in a recent Observium release that would have broken this include? Anyone else seeing this? Just upgraded to 17.6.8631 and the issue persists. Many Thanks, Tim C

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Re: [Observium] rrd blank graphs
by Patricio Hernan Besteiro 06 Jun '17

06 Jun '17

just fixed the issue, thanks a lot for your help! Kind regards, Patricio Hernan Besteiro From: observium-request(a)observium.org To: observium(a)observium.org Date: 06/06/2017 08:00 Subject: observium Digest, Vol 83, Issue 6 Sent by: "observium" <observium-bounces(a)observium.org> Send observium mailing list submissions to observium(a)observium.org To subscribe or unsubscribe via the World Wide Web, visit http://postman.memetic.org/cgi-bin/mailman/listinfo/observium or, via email, send a message with subject or body 'help' to observium-request(a)observium.org You can reach the person managing the list at observium-owner(a)observium.org When replying, please edit your Subject line so it is more specific than "Re: Contents of observium digest..." Today's Topics: 1. Re: Unable to Add Device from Web UI (Richard Wigzell) 2. Re: Unable to Add Device from Web UI (Markus Klock) 3. When next CE version? (Silvio del Val Hinojal) 4. Re: When next CE version? (Adam Armstrong) 5. Re: Unable to Add Device from Web UI (Richard Wigzell) 6. Re: Unable to Add Device from Web UI (Mike Stupalov) 7. Re: Unable to Add Device from Web UI (Richard Wigzell) 8. Re: Unable to Add Device from Web UI (Adam Armstrong) 9. Re: Unable to Add Device from Web UI (Richard Wigzell) 10. Re: Unable to Add Device from Web UI (Adam Armstrong) 11. Re: Unable to Add Device from Web UI (Richard Wigzell) 12. rrd blank graphs (Patricio Hernan Besteiro) 13. Re: rrd blank graphs (Adam Armstrong) 14. Re: Unable to Add Device from Web UI (Mike Stupalov) 15. Re: Unable to Add Device from Web UI (Adam Armstrong) 16. Re: Unable to pulled data for Processor, Memory and storage. (Idzma Zakaria) 17. Re: Unable to pulled data for Processor, Memory and storage. (Mike Stupalov) 18. Re: Unable to pulled data for Processor, Memory and storage. (Idzma Zakaria) 19. Re: Unable to pulled data for Processor, Memory and storage. (Adam Armstrong) 20. Re: BGP all session : page load >20seconds with 22k sessions (Johann Mallet) 21. Re: BGP all session : page load >20seconds with 22k sessions (Johann Mallet) 22. Re: BGP all session : page load >20seconds with 22k sessions (Mike Stupalov) 23. Re: Unable to pulled data for Processor, Memory and storage. (Mike Stupalov) ---------------------------------------------------------------------- Message: 1 Date: Mon, 5 Jun 2017 11:41:50 +0000 From: Richard Wigzell <richard.wigzell(a)it.ox.ac.uk> To: Observium <observium(a)observium.org> Subject: Re: [Observium] Unable to Add Device from Web UI Message-ID: <570E8F2DF73D4B4A91278BC443AD5D361DF86DCE(a)MBX05.ad.oak.ox.ac.uk> Content-Type: text/plain; charset="utf-8" Hello, I have updated to 17.6.8616 and have the same results. Here is a screenshot as requested. [cid:image001.png@01D2DDF9.1998B880] Regards [cid:image001.jpg@01CE9215.D39244B0]<https://www.it.ox.ac.uk/> Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN T: 01865 616282 www.it.ox.ac.uk<https://www.it.ox.ac.uk/> -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium <observium(a)observium.org> Subject: Re: [Observium] Unable to Add Device from Web UI Hi, please update to latest rolling (trunk) and check again. Please show add device page screenshot (right after try to add), if you still not able add device from wui. Richard Wigzell wrote: > > Hello, hope someone can help. > > > > We are running 17.5.8587 rolling and we are unable to add a device > using the WebUI, we get ?Could not reach ServerName with given SNMP > parameters using v2c.? > > > > However adding a device from the command line with add_device.php and > the same parameters works fine. Any suggestions welcome. > > > > Regards > > > > > > > > cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> > > > > *Richard Wigzell* > Networks, Security and Server Specialist IT Services | University of > Oxford > > 13 Banbury Road, Oxford OX2 6NN > > > *T:* 01865 616282 > www.it.ox.ac.uk<http://www.it.ox.ac.uk> <https://www.it.ox.ac.uk/> > > > > > > _______________________________________________ > observium mailing list > observium(a)observium.org<mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium -- Mike Stupalov Observium Limited, http://observium.org _______________________________________________ observium mailing list observium(a)observium.org<mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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Unable to Add Device from Web UI
by Richard Wigzell 05 Jun '17

05 Jun '17

Hello, hope someone can help. We are running 17.5.8587 rolling and we are unable to add a device using the WebUI, we get "Could not reach ServerName with given SNMP parameters using v2c." However adding a device from the command line with add_device.php and the same parameters works fine. Any suggestions welcome. Regards [cid:image001.jpg@01CE9215.D39244B0]<https://www.it.ox.ac.uk/> Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN T: 01865 616282 www.it.ox.ac.uk<https://www.it.ox.ac.uk/>

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rrd blank graphs
by Patricio Hernan Besteiro 05 Jun '17

05 Jun '17

Good day for all, I installed observium in red hat 6 and all seems good but graphs are showing no data, rrdtool is working, and and polling script is grabbing data from clients. - rrd directory permissions are 755 , owned by apache - tried to recompile rrdtool - crontab entries are working - recreated db Can you guys help me to troubleshoot? thanks in advance Kind regards, Patricio Hernan Besteiro

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When next CE version?
by Silvio del Val Hinojal 05 Jun '17

05 Jun '17

Hello, When do you think the next Observium CE version will be released ? I know it will be "whenever you think it is ready"...just to know, I would like to test it because we are using current CE version and we would like to see last changes and think about buying it :-) Regards, Silvio [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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Basic Alerting Question
by TLee 05 Jun '17

05 Jun '17

I apologize for the 'basicness' of this question - i am very new to the community, but can you please confirm that alerting can only be configured in the suscription/ professional edition? Thanks! TL Sent from ProtonMail Mobile

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reoccurring maintenance window
by Richard Wigzell 02 Jun '17

02 Jun '17

Hello, Is it possible to schedule a reoccurring maintenance window? Regards [cid:image001.jpg@01CE9215.D39244B0]<https://www.it.ox.ac.uk/> Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN T: 01865 616282 www.it.ox.ac.uk<https://www.it.ox.ac.uk/>

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Alert E-Mail Output
by Shon Elliott 01 Jun '17

01 Jun '17

Hello, Is it possible to adjust the alert e-mail output with which information it contains as well as who it's from? Is it also possible to use a text only shorter format for sending to recipients via services like SMS? Apologies if this has been asked for before. The ML archives aren't working/available and I didn't see this in the Documentation or FAQ anywhere. Kind Regards, Shon Elliott, KK6TOO

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Automatically deleting devices
by Lyndon Labuschagne 01 Jun '17

01 Jun '17

Hi Is there a way of automatically deleting devices after a preset number of days of that device being down Regards Lyndon

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Comment field in alert detail?
by Johann Mallet 01 Jun '17

01 Jun '17

Hello, Do you have plan to integrate an comment field/system in alerting? By example : For indicate why we have muted the alert :-) For the moment, we have Google Sheet, but it's not really pratical... P.S : We can see history for specific alert? In alert detail, we don't find this. Many thank ! Johann

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VyOS IPv6 BGP
by Kris Kirkland 31 May '17

31 May '17

Howdy, I know that the snmp mib for VyOS doesn't support IPv6 BGP peering, but can someone point me in the right direction to getting the that information into observium? -- ---- Kris Kirkland ~ K5KRK 2B1ASK1 - http://goo.gl/5bU4F0

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add_device.php ignoring port numbers - fix
by Brandwatch NOC 31 May '17

31 May '17

Hi All, I recently added a list of devices that were behind the same IP address but each had different ports forwarded for snmp . I couldn't get the ports to be accepted as a variable using the add_device.php, one of my colleagues fixed the script so that it worked . Here's the diff if in case it helps anyone. diff add_device.php add_device.php.orig 1c1 < #!/usr/bin/php -q --- > #!/usr/bin/env php 73d72 < $snmp_port = $add[3]; 75c74 < //$snmp_port = 161; --- > $snmp_port = 161; Version Information *Observium* 17.5.8580 (28th May 2017) *OS* Linux 3.16.0-4-amd64 [amd64] (Debian 8.7) *Apache* 2.4.10 (Debian) *PHP* 5.6.29-0+deb8u1 (OPcache: ENABLED) *Python* 2.7.9 *MySQL* 5.5.54-0+deb8u1 (extension: mysqli 5.5.54) *SNMP* NET-SNMP 5.7.2.1 *RRDtool* 1.6.0 Regards, *Kevin Gee* Brandwatch | Network Engineer

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Storage sizes flapping between actual size and 0B after upgrading to latest Pro from CE
by Michael Rohl 31 May '17

31 May '17

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Cisco Memory Polling (CISCO-ENHANCED-MEMPOOL-MIB change?)
by Mailing Lists 30 May '17

30 May '17

Hi, Noticed that what seems to be all of our Cisco kit is no longer showing memory information in Observium (Running 8562 rolling)? If I look at one example Cisco device properties, the MIBS section looks like this, which suggests CISCO-MEMORY-POOL is suppressed and CISCO-ENHANCED-MEMPOOL-MIB is enabled. [image: Inline images 1] The SNMP errors sections also looks like htis, suggesting the CISCO-MEMORY-POOL-MIB is timing out: [image: Inline images 2] Device overview page [image: Inline images 3] However for this device, when manually doing an SNMPBULKWALK for ciscoEnhancedMemPoolMIB (1.3.6.1.4.1.9.9.221) the device doesn't respond to this object, however ciscoMemoryPoolMIB (1.3.6.1.4.1.9.9.48) returns results. Snippet of poller debug from this device: including: includes/polling/mempools.inc.php ##### Module Start: mempools ##### SQL[SELECT * FROM `mempools` WHERE `device_id` = '17'] SQL RUNTIME[0.00047684s] o Module time 0.0008s ##### device [17] completed poller modules at 2017-05-30 09:36:56 ##### On a different Cisco platform ciscoEnhancedMemPoolMIB (1.3.6.1.4.1.9.9.221) does return results from a manual walk, but Observium still doesn't show any memory objects in the device overview [image: Inline images 4] Second device MIB properties [image: Inline images 5] Snippet of poller debug from this second device: including: includes/polling/mempools.inc.php ##### Module Start: mempools ##### SQL[SELECT * FROM `mempools` WHERE `device_id` = '13'] SQL RUNTIME[0.00047684s] o Module time 0.0008s ##### device [13] completed poller modules at 2017-05-30 09:36:56 ##### Happy to provide full poller debugs directly so as to not share with the full list. Not sure if the issue is to do with the change in 8390? [FIX] Correctly suppress cisco-memory-pool-mib on devices where CISCO-ENHANCED-MEMPOOL-MIB is populated It's almost like the logic is backwards and the devices with enhanced Mempool support have the enhanced MIB disabled and devices without enhanced support have the enhanced MIB enabled? Any thoughts? Not sure if anyone else is seeing this? Thanks

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Alerts checks on Custom OID
by Canto José 30 May '17

30 May '17

Hello, I implemented some custom OID (gauge), is it possible to define also Alertchecks on a custom OID? Thanks in advanced Best regards José

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Alert checker and observium agent
by Vittorio Manfredini 30 May '17

30 May '17

I setup correctly the linux agent on our mail server to use postfix qshape. The graph are generated correctly, but I would like to generate an alert when the queue parameter, received by the agent, it's greater than 100. How can I do that ? Thanks in advance. Vittorio Manfredini Reparto IT <mailto:g.gigli@admiralclub.it> v.manfredini(a)admiralclub.it ALLSTAR SRL Via J.Kravogl, 2 I-39100 Bolzano Tel: +39 0471 098973 Fax: +39 0471 098900 La presente comunicazione (ed eventuali allegati) puo' contenere informazioni di carattere estremamente riservato e confidenziale ed e' riservata esclusivamente ai destinatari. Qualsiasi suo utilizzo, comunicazione o diffusione non autorizzata e' proibita. Se ha ricevuto questa comunicazione per errore, la preghiamo di darne immediata comunicazione al mittente e di cancellare tutte le informazioni erroneamente acquisite. Qualsivoglia utilizzo non autorizzato del contenuto di questo messaggio espone il responsabile alle relative conseguenze civili e penali. (Rif. D.Lgs. 196/2003). Grazie This message and its attachments may contain confidential or privileged information and are intended only for use by the addressees. Any use, re-transmission or dissemination not authorized of it is prohibited. If you received this e-mail in error, please inform the sender immediately and delete all the material. Any unauthorized use of the content of this message is strictly forbidden and the person responsible may incur penalties. (Rif. D.Lgs. 196/2003). Thank you.

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[ASK] add simple queue to observium
by Andry Nata wijaya 29 May '17

29 May '17

Dear all, can anyone add graph simple queue Mikrotik in observium? My observium version : 0.16.11.8249 Best regards, Andry

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