- observium - lists.observium.org

Found bug? in p2p_radios poller / discovery
by Lyndon Labuschagne 16 Aug '17

16 Aug '17

Hello I am running Observium 17.7.8697 (stable), I also tried rolling but seem to have the same issue I noticed some radios on our network did not have the P2P radio tab while others did, in some cases these where identical radios with identical firmware. When I poll the devices with -dd I get the following The poller seems to push an error "ERROR[Error in query: (Column 'radio_name' cannot be null) 1048]” Now if I take and change the 8th position from NULL and add the “radio name” I can then see the P2P Radio tab in Observium and the correct information is visible, when the poller runs again the “radio_name” is removed "INSERT INTO `p2p_radios` (`device_id`,`radio_mib`,`radio_index`,`radio_tx_freq`,`radio_rx_freq`,`radio_tx_power`,`radio_rx_level`,`radio_name`,`radio_bandwidth`,`radio_modulation`,`radio_total_capacity`,`radio_standard`,`radio_loopback`,`radio_tx_mute`,`radio_eth_capacity`,`radio_e1t1_channels`,`radio_cur_capacity`) VALUES ('1150','ubnt-airmax-mib','1.128.42.168.46.239.89','5195000','5195000','27','-65',NULL,NULL,NULL,'146250000',NULL,NULL,NULL,NULL,NULL,'146250000’)]” More details output below if needed ##### Module Start: p2p-radios ##### SQL[SELECT * FROM `p2p_radios` WHERE `device_id` = '1150'] ROWS[1] SQL RUNTIME[0.00084591s] o UBNT-AirFIBER-MIB UBNT-AirFIBER-MIB CMD[/usr/bin/snmpwalk -t '1' -r '3' -v1 -c 'MTsnmpRO99' -Pu -OQUs -m UBNT-AirFIBER-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ubiquiti 'udp':'sectornorth.highsite.kzn.domain.co.za':'161' airFiberConfigIndex] CMD EXITCODE[0] CMD RUNTIME[0.1514s] STDOUT[ ] All quotes stripped from snmp output, also for indexes and values! SNMP STATUS[TRUE] o UBNT-AirMAX-MIB CMD[/usr/bin/snmpwalk -t '1' -r '3' -v1 -c 'MTsnmpRO99' -Pu -OQUs -m UBNT-AirMAX-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ubiquiti 'udp':'sectornorth.highsite.kzn.domain.co.za':'161' ubntRadioEntry] CMD EXITCODE[0] CMD RUNTIME[0.1872s] STDOUT[ ubntRadioIndex.1 = 5 ubntRadioMode.1 = apwds ubntRadioCCode.1 = 511 ubntRadioFreq.1 = 5195 ubntRadioDfsEnabled.1 = false ubntRadioTxPower.1 = 27 ubntRadioDistance.1 = 5550 ubntRadioChainmask.1 = 3 ubntRadioAntenna.1 = AM-5G20-90 - 20 dBi ] All quotes stripped from snmp output, also for indexes and values! SNMP STATUS[TRUE] CMD[/usr/bin/snmpwalk -t '1' -r '3' -v1 -c 'MTsnmpRO99' -Pu -OQUsb -m UBNT-AirMAX-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/ubiquiti 'udp':'sectornorth.highsite.kzn.domain.co.za':'161' ubntStaEntry] CMD EXITCODE[0] CMD RUNTIME[0.7916s] STDOUT[ ubntStaMac.1.68.217.231.42.38.41 = 44:d9:e7:2a:26:29 ubntStaMac.1.68.217.231.170.62.55 = 44:d9:e7:aa:3e:37 ubntStaMac.1.128.42.168.46.239.89 = 80:2a:a8:2e:ef:59 ubntStaName.1.68.217.231.42.38.41 = ubntStaName.1.68.217.231.170.62.55 = ubntStaName.1.128.42.168.46.239.89 = ubntStaSignal.1.68.217.231.42.38.41 = -62 ubntStaSignal.1.68.217.231.170.62.55 = -61 ubntStaSignal.1.128.42.168.46.239.89 = -65 ubntStaNoiseFloor.1.68.217.231.42.38.41 = -92 ubntStaNoiseFloor.1.68.217.231.170.62.55 = -92 ubntStaNoiseFloor.1.128.42.168.46.239.89 = -92 ubntStaDistance.1.68.217.231.42.38.41 = 5550 ubntStaDistance.1.68.217.231.170.62.55 = 3450 ubntStaDistance.1.128.42.168.46.239.89 = 5550 ubntStaCcq.1.68.217.231.42.38.41 = 98 ubntStaCcq.1.68.217.231.170.62.55 = 96 ubntStaCcq.1.128.42.168.46.239.89 = 98 ubntStaAmp.1.68.217.231.42.38.41 = 2 ubntStaAmp.1.68.217.231.170.62.55 = 3 ubntStaAmp.1.128.42.168.46.239.89 = 3 ubntStaAmq.1.68.217.231.42.38.41 = 85 ubntStaAmq.1.68.217.231.170.62.55 = 79 ubntStaAmq.1.128.42.168.46.239.89 = 70 ubntStaAmc.1.68.217.231.42.38.41 = 69 ubntStaAmc.1.68.217.231.170.62.55 = 58 ubntStaAmc.1.128.42.168.46.239.89 = 51 ubntStaLastIp.1.68.217.231.42.38.41 = 192.168.32.51 ubntStaLastIp.1.68.217.231.170.62.55 = 192.168.32.157 ubntStaLastIp.1.128.42.168.46.239.89 = 192.168.32.39 ubntStaTxRate.1.68.217.231.42.38.41 = 162500000 ubntStaTxRate.1.68.217.231.170.62.55 = 146250000 ubntStaTxRate.1.128.42.168.46.239.89 = 146250000 ubntStaRxRate.1.68.217.231.42.38.41 = 65000000 ubntStaRxRate.1.68.217.231.170.62.55 = 97500000 ubntStaRxRate.1.128.42.168.46.239.89 = 65000000 ubntStaTxBytes.1.68.217.231.42.38.41 = 719486789 ubntStaTxBytes.1.68.217.231.170.62.55 = 24312362017 ubntStaTxBytes.1.128.42.168.46.239.89 = 68627880045 ubntStaRxBytes.1.68.217.231.42.38.41 = 740486755 ubntStaRxBytes.1.68.217.231.170.62.55 = 2319151248 ubntStaRxBytes.1.128.42.168.46.239.89 = 5223854785 ubntStaConnTime.1.68.217.231.42.38.41 = 35:21:24:13.00 ubntStaConnTime.1.68.217.231.170.62.55 = 18:22:24:49.00 ubntStaConnTime.1.128.42.168.46.239.89 = 8:3:36:17.00 End of MIB ] All quotes stripped from snmp output, also for indexes and values! SNMP STATUS[TRUE] SQL[INSERT INTO `p2p_radios` (`device_id`,`radio_mib`,`radio_index`,`radio_tx_freq`,`radio_rx_freq`,`radio_tx_power`,`radio_rx_level`,`radio_name`,`radio_bandwidth`,`radio_modulation`,`radio_total_capacity`,`radio_standard`,`radio_loopback`,`radio_tx_mute`,`radio_eth_capacity`,`radio_e1t1_channels`,`radio_cur_capacity`) VALUES ('1150','ubnt-airmax-mib','1.68.217.231.42.38.41','5195000','5195000','27','-62',NULL,NULL,NULL,'162500000',NULL,NULL,NULL,NULL,NULL,'162500000')] ROWS[-1] SQL RUNTIME[0.00072384s] ERROR[Error in query: (Column 'radio_name' cannot be null) 1048] +RRD /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.42.38.41.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.42.38.41.rrd N:27:-62:U:U:162500000:U:U] RRD RUNTIME[0.0011s] RRD STDOUT[OK u:0.01 s:0.00 r:6.67] RRD_STATUS[TRUE] SQL[UPDATE `p2p_radios` set `radio_rx_level` ='-61',`radio_bandwidth` =NULL,`radio_modulation` =NULL,`radio_total_capacity` ='146250000',`radio_standard` =NULL,`radio_loopback` =NULL,`radio_tx_mute` =NULL,`radio_eth_capacity` =NULL,`radio_e1t1_channels` =NULL,`radio_cur_capacity` ='146250000' WHERE `radio_id` = '143950'] ROWS[1] SQL RUNTIME[0.00200510s] URRD /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.170.62.55.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.68.217.231.170.62.55.rrd N:27:-61:U:U:146250000:U:U] RRD RUNTIME[0.0011s] RRD STDOUT[OK u:0.01 s:0.00 r:6.67] RRD_STATUS[TRUE] SQL[INSERT INTO `p2p_radios` (`device_id`,`radio_mib`,`radio_index`,`radio_tx_freq`,`radio_rx_freq`,`radio_tx_power`,`radio_rx_level`,`radio_name`,`radio_bandwidth`,`radio_modulation`,`radio_total_capacity`,`radio_standard`,`radio_loopback`,`radio_tx_mute`,`radio_eth_capacity`,`radio_e1t1_channels`,`radio_cur_capacity`) VALUES ('1150','ubnt-airmax-mib','1.128.42.168.46.239.89','5195000','5195000','27','-65',NULL,NULL,NULL,'146250000',NULL,NULL,NULL,NULL,NULL,'146250000')] ROWS[-1] SQL RUNTIME[0.00034904s] ERROR[Error in query: (Column 'radio_name' cannot be null) 1048] +RRD /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.128.42.168.46.239.89.rrd already exists - no need to create. RRD CMD[update /opt/observium/rrd/sectornorth.highsite.kzn.domain.co.za/p2p_radio-ubnt-airmax-mib-1.128.42.168.46.239.89.rrd N:27:-65:U:U:146250000:U:U] RRD RUNTIME[0.0011s] RRD STDOUT[OK u:0.01 s:0.00 r:6.67] RRD_STATUS[TRUE] o Module time 1.1504s

1 1

IPSLA targets in IPv6
by Robert Williams 10 Aug '17

10 Aug '17

Hi all, We have a requirement for some IPv6 IPSLA instances on an ASR9k. Can't say this has ever come up before, but anyway, it appears that the IPv6 target IPs don't show up (thousand words below): Is this a known issue (ie. Cisco failing to send it) or did we find a bug? Interestingly, the actual 'result' latency data is all there (and correct) but somewhat difficult to comprehend without the target IP :) Cheers! Robert Williams Custodian Data Centres https://www.CustodianDC.com

3 6

Active Directory/SSO Issue
by Erimer, Tarkan 09 Aug '17

09 Aug '17

Hi, I'm trying to configure SSO with active directory per instructions at http://docs.observium.org/authentication/#active-directory-with-sso? But, once I enable "active_directory" in /opt/observium/config.php as the auth method. I got this error message on the browser : This page isn't working aaa.bbb.com redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS Any pointers, clues ? Thanks In Advance, Tarkan

2 2

VRF defined by route-target not route-distinguisher
by Simon Bell 09 Aug '17

09 Aug '17

Hi All, Just wondering if there is a way to use route-target to define our VRF's on observium instead of RD. We use route reflector's and therefore have a need for different RD's on each PE for the same VRF. However this means that we get 10 or so VRF's listings for the same VRF. Ideally we would just flip it to be RT if possible. (we use, Juniper MX, Cisco Nexus, Cisco IOS) Any feedback massively appreciated. Only had OBS running for just over a week and hugely impressed. Cheers Simon Simon Bell Core Network Architect Node4 Ltd. Pope Street, Normanton, Wakefield, WF6 2TA. ddi. 0845 123 2229 | t. 0845 123 2222 e. S.Bell(a)node4.co.uk Node4 Limited is registered in England No: 04759927 and has its registered office at Millennium Way, Pride Park, Derby, DE24 8HZ The information contained in this email is confidential and is intended for the exclusive use of the email addressee shown. If you are not the addressee, any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited. If you have received this mail in error, please notify our mail manager at abuse(a)node4.co.uk and delete it from your system. Opinions expressed in this email are those of the individual not the company, unless specifically indicated to that effect. This email has been scanned inbound by Node4's Email Security System. This email message has been delivered safely and archived online by Mimecast.

1 0

migrate to another os
by Farshid Abediny 08 Aug '17

08 Aug '17

Hello, we are using centos 6 right now and we want install new observium with ubuntu 16 and migrate our graph and data to new server, how can we do this? only graph and their data are important for us, thanks

4 5

Observium CE email notifications not working?
by Vikas Kumar 08 Aug '17

08 Aug '17

Hello everyone, I am a newbie to observium. I am using Observium CE 0.16.10.8128 (6th October 2016) . I have configured config.php as follows: $config['poller-wrapper']['alerter'] = TRUE; $config['email']['enable'] = TRUE; $config['email']['from'] = "noreply(a)xyz.com"; $config['email']['default'] = "uname(a)xyz.com"; $config['email']['default_only'] =TRUE; $config['email']['backend'] = "mail"; $config['email']['sendmail_path'] = "/usr/sbin/sendmail"; $config['email']['smtp_host'] = "smtp.xyz.com"; $config['email']['smtp_port'] = 587; $config['email']['smtp_timeout'] = 10; $config['email']['smtp_secure'] = "tls"; $config['email']['smtp_auth'] = TRUE; $config['email']['smtp_username'] = 'my uname'; $config['email']['smtp_password'] = 'my passwd'; I have added an alert check "device_status equals 0" for one of my server which i am monitoring using observium . The alert checker works fine as it can be seen from web based GUI but i am not receiving email notification on alert state change. Why so? Someone please guide me here is email notification not avaliable in this CE version or am i doing some where wrong? Thanks Regards, Vikas Kumar Masters Student CSE, IIT Bombay

2 1

syslog alert notifications not firing
by Joey Stanford 08 Aug '17

08 Aug '17

Howdy, I’ve setup syslog integration in our copy of observium. In the UI’s /syslog_alerts/ we are seeing the alerts. I have the syslog rules turned on in both our email and telegram contacts. I’ve rebuilt the rule checkers. Unfortunately we’re not getting alerted. We’re getting other alerts, just not for syslogs. I can’t find anything in the obs log or the server’s syslog that would tell me why it’s not working. Can anyone point me to how I can troubleshoot this please? Thanks, Joey

3 11

Community Edition Release Cycle
by BARRIE, Peter 07 Aug '17

07 Aug '17

Hi – I read somewhere that the Community edition is released on a 6 monthly cycle and can see that the last and current release is 0.16.10 (26th October 2016). I was just wondering if this is no longer the case or whether a fresh Community edition is due for release soon ? Thanks Peter. ________________________________ This e-mail is sent by Suncorp Group Limited ABN 66 145 290 124 or one of its related entities "Suncorp". Suncorp may be contacted at Level 28, 266 George Street, Brisbane or on 13 11 55 or at suncorp.com.au. The content of this e-mail is the view of the sender or stated author and does not necessarily reflect the view of Suncorp. The content, including attachments, is a confidential communication between Suncorp and the intended recipient. If you are not the intended recipient, any use, interference with, disclosure or copying of this e-mail, including attachments, is unauthorised and expressly prohibited. If you have received this e-mail in error please contact the sender immediately and delete the e-mail and any attachments from your system. 　

2 1

Storage reading error
by Timothy Illguth 07 Aug '17

07 Aug '17

Hello Support, Any advice on fixing observium so it doesn't drop reading storage? [image: Inline image 1] This seems to happen at random. I'll reboot the observium server and it comes up reading random machines as 0 storage. Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

3 11

Polling
by MICHEAU Julien 07 Aug '17

07 Aug '17

Hello, After the installation we have an issue with the rrdtool. In order to have a graph we must have a polling each 5 minutes, but that's used a lot of cpu. Is it possible to have a polling each 15 minutes and have all the graphs or not. And if it's possible, how we can do this, we have searched but not find how do this. Thank you for your help. Cordialement/ Regards, MICHEAU Julien Référent client Direction Cloud et Internet des Objets Tel:+33<tel:+33> (0)4 76 23 91 69 Mob:+33 (0)6 84 86 49 85 E-mail: julien.micheau(a)spie.com<mailto:julien.micheau@spie.com> SPIE ICS www.spie-ics.com<http://www.spie-ics.com/> Parc Sud Galaxie - Rue du Sextant - Immeuble Antarès 38432 Echirolles Cedex ________________________________ ______________________________________________________________ Ce message et toutes les pièces jointes (ci-après le "message") sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute modification, édition, utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. SPIE et ses filiales déclinent toute responsabilité au titre de ce message s'il a été altéré, déformé, falsifié, édité ou diffusé sans autorisation. This message and any attachments (the "message") are confidential and intended solely for the addressees. Any unauthorised alteration , printing , use or dissemination is prohibited. E-mails are susceptible to alteration. SPIE nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed, falsified, printed or disseminated without authorisation. ______________________________________________________________

2 1

Reporting Windows mount points in CE edition
by Silvio del Val Hinojal 05 Aug '17

05 Aug '17

Hello, Currently we are using Observium to monitor many Windows servers and I can see CE edition doesn't show Windows mount points in host filesystem. Do Professional edition shows them ? It would be great to monitor disks capacity for typical disks (C:, D: ) as well as mount points. Regards, Silvio

3 3

Questions
by Polaris Networks Support 04 Aug '17

04 Aug '17

Hi, We're currently using Observium CE 0.16.9.8118 (30th September 2016) and mostly love the system. Not being a native Linux user has kept me on my toes! Our deployment is monitoring customer premises equipment over hub (us and Observium server) spoke (each client network) VPN tunnels. We're ready to start spending some money with you guys but had a few questions please? 1. Is it possible to set device dependencies, so for instance, if a WAN router fails, all of the devices behind it don't show as down? 2. Is it possible for a device to not show as down unless it fails to respond to multiple polling requests (such as three attempts?) Alerting to be based on these rules? 3. Can we brand the login page an UI with our company details, as we offer the whole system in a MSP role? Thank you. Kind regards, Jon Bennell *Polaris Networks* *T: *+44 203 397 3535 *W: *www.polarisnetworks.co.uk

2 4

LDAP Auth Help
by Troy 04 Aug '17

04 Aug '17

Happy end of the week! I'm struggling with LDAP auth (we use Jumpcloud <https://support.jumpcloud.com/customer/portal/articles/2439911> - so I think we have an added layer of weirdness to contend with). I can't find any information about how to generate (or where it might end up) debugging output so I can work out what I am doing wrong. I've configured the server details via the GUI and the config.php file has: $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please see documentation for config help $config['auth_ldap_binddn'] = "uid=ldap,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; // Initial LDAP bind dn and password, leave empty for bind with user's dn $config['auth_ldap_bindpw'] = "{AN_ACTUAL_VALUE}"; $config['auth_ldap_bindanonymous'] = FALSE; $config['auth_ldap_groups']['observium']['level'] = 10; $config['auth_ldap_prefix'] = "uid="; $config['auth_ldap_suffix'] = ",ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupbase'] = "cn=observium,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupmemberattr'] = "memberUid"; I'm trying to auth with an account that is a member of that group, but when I attempt to login the page just appears to refresh with no feedback. I've tried /?debug=yes , /?debug=on - but they don't output pre-auth. I've also had a look at the documentation <http://docs.observium.org/config_options/#debugging-profiling-settings> for debugging - but it's geared more towards operational debugging - and makes no mention of transactional debugging. The group data is below, any help would be appreciated! Thank you in advance. cn: observium description: tagGroup member: uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com objectClass: top groupOfNames ou: observium -- Aperim Pty Ltd ACN 150 699 737 Disclaimer - Unless clearly stated otherwise this email and any files transmitted with it should be considered without prejudice and are confidential and contain privileged or copyright information. You must not present this message to another party without gaining permission from the sender. If you are not the intended recipient you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify us. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of this company or its subsidiaries.

2 1

Device down... but not down
by Timothy Illguth 03 Aug '17

03 Aug '17

Hello support, How do we turn off the erroneous "device down" error for busy systems? Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

2 1

ZFS File systems issue and incorrect storage reporting
by Hamilton, Kent 03 Aug '17

03 Aug '17

I have a system where the storage sizes are being reported incorrectly and there appears to be an issue with reading ZFS file systems being reported at all. I have 4 NAS (OmniOS) servers that are ZFS based, but none of the ZFS disk space is being reported at all. For example: Filesystem 1K-blocks Used Available Use% Mounted on /usr/lib/libc/libc_hwcap1.so.1 118167920 2484288 115683632 3% /lib/libc.so.1 swap 8399672 336 8399336 1% /etc/svc/volatile swap 8399428 92 8399336 1% /tmp swap 8399396 60 8399336 1% /var/run rpool/export 115683728 96 115683632 1% /export rpool/export/home 115683728 96 115683632 1% /export/home nas01c 4392986368 96 4392986272 1% /nas01c nas01c/vm 5658664448 1437476772 4221187676 26% /nas01c/vm rpool 115683736 104 115683632 1% /rpool nas01c/vm-data 5031018412 809830736 4221187676 17% /nas01c/vm-data nas01c/backup_appliance 4221268004 80328 4221187676 1% /nas01c/backup_appliance Yet Observium is only showing: Mountpoint Size Used Free Usage % /etc/svc/volatile 9.29GB 336kB 9.29GB 100% 0% /lib/libc.so.1 112GB 2.37GB 110GB 98% 2% /tmp 9.29GB 92kB 9.29GB 100% 0% /var/run 9.29GB 60kB 9.29GB 100% 0% I have another system that is mixed ZFS, XFS storage and on that one, on the "Alerts" page for the system Observium is seeing the filesystems as: Mountpoint Size Used Free Usage % / 281GB 138GB 142GB 51% 49% /backup0 757GB 7.17TB -6.4TB -868% 968% /backup1 757GB 10.1TB -9.4TB -1276% 1376% /scratch 3.64TB 903GB 2.75TB 76% 24% /zfsbkp 1.64TB 128kB 1.64TB 100% 0% /zfsbkp/code 7.11TB 5.47TB 1.64TB 23% 77% The actual sizes are: / 281GB /backup0 34.33TB /backup1 34.33TB /scratch 3.64TB /zfsbkp 1.64TB /zfsbkp/code 7.11TB I've tried deleting it and re-adding with the same result. The system is a Debian 7.6 using XFS and ZFS file systems. This is causing us to get alerts for this system when in fact it is fine. Does anyone have any suggestions on how to fix this? -- [exegy_119x45_xparent]<https://www.exegy.com/> S. Kent Hamilton Senior Systems Administrator 349 Marshall Ave, Saint Louis, MO US 63119 Work: +1 314-218-3558 Mobile: +1 636-634-1549 Email: KHamilton(a)Exegy.COM<mailto:KHamilton@Exegy.COM> ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

3 3

Multiple Payments
by Franks Andy (IT Technical Architecture Manager) 03 Aug '17

03 Aug '17

Hi, We're a subscriber to observium professional and recently did what we did last year and paid the £240 for renewal. The accounts department are querying that a further £180 has been taken out in the same month. I can only assume this is due to an auto renewal system. How do I enable / disable this, and how can we claim the money back since we seem to have paid twice? Thanks Andy Franks

4 7

Help with Alert Checker matching
by Troy 03 Aug '17

03 Aug '17

I'm hoping somebody can help with an alert checker. I'd like to look at "port_descr_notes" and if it contains NoAlert anywhere in it - not have it fire the *should be up rule*. ifAdminStatus equals up ifOperStatus equals down I've tried... port_descr_notes notmatch *NoAlert* port_descr_notes notregexp .*NoAlert.* Both with no success (they both completely invalidate the rule). The string "NoAlert" should be able to fall anywhere in the description, start, middle, end - or just completely by itself. Thank you in advance for any suggestions. Cheers, Troy -- Aperim Pty Ltd ACN 150 699 737 Disclaimer - Unless clearly stated otherwise this email and any files transmitted with it should be considered without prejudice and are confidential and contain privileged or copyright information. You must not present this message to another party without gaining permission from the sender. If you are not the intended recipient you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify us. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of this company or its subsidiaries.

2 1

Adding puppet run alerts
by Timothy Illguth 03 Aug '17

03 Aug '17

Help Please, I'm trying to add a puppet run succeeded/failed alerts to my observium alerts page. Has anyone succeeded in this endeavor? -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

4 8

Wildcards in hostname device match not working
by Sebastian Klute 03 Aug '17

03 Aug '17

Hello everyone, today I noticed that wildcards are not working anymore if I use them for hostnames as I create new alert checker. the hostnames I try to trigger are commonly looking like this: vh01-name vh02-name ... vh16-name Simple running numbers counting up and the rest is the same. I tried the following masks as match: *name* vh* vh*-name none of the above are working. The current workaround is to write a hostname check for every machine, as I got 16 Device Match entries at the moment. Could this be because of the !=/ne operand I use? Because the logical function I try to accomplish is filtering out specific servers from a alerter, so they will be ignored and not checked. Can you give an advise? Thanks and much regards, Sebastian

2 1

Wildcards in hostname device match not working
by Sebastian Klute 03 Aug '17

03 Aug '17

Hello, please ignore the last mail I send regarding the wildcards. I found the problem and a working solution. Thanks anyway, Sebastian -- Accelerated IT Services GmbH Kruppstraße 105 - 60388 Frankfurt - Germany sk(a)accelerated.de - http://www.accelerated.de/ Phone: +49 69 - 900 180 41 - Fax: +49 69 - 900 180 90 HRB: 60665 - Amtsgericht Ludwigshafen - VatID: DE253684415 Managing Directors: Nicolaj Kamensek & Ole Krieger

1 0

Subscription Support
by Kevin Jacobson 02 Aug '17

02 Aug '17

Looking for assistance on extending our subscription. I'm a current subscriber with an expiration of 2017-01-23 and I wanted to renew early to spend the money this year. I paid for another year, but instead of extending our current subscription a new SVN account was created with its own expiration. Is there a way to just extend our exiting one an additional 12 months instead? Leaving important info out of this message - please contact me privately. :) Thanks! Kevin

6 10

Support for Aruba IAP (model: 335 fw:6.5.1.5)
by Thomas Stather 01 Aug '17

01 Aug '17

Hi We are running some Instant APs from Aruba (Model: IAP-335 with firmware 6.5.1.5-4.3.1.4) and i was wondering if you can implement support for these models? The MIBs are fw-related and for every AP in Observium, the graphs "Number of APs", "Wireless Clients" show no data. Attached are the MIBs for this firmware release Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV Tel: +49 6221-486 628 Fax: +49 6221-486 561 ------------------------------------------------------------------------ Max Planck Institute for Medical Research (MPImF) Jahnstrasse 29, 69120 Heidelberg Germany

1 1

Cannot find module (LM-SENSORS-MIB) after community edition upgrade
by Kelley, Ronald E. 31 Jul '17

31 Jul '17

[cid:image001.png@01D30A1C.563BFB90] Alerts checker page generates ERROR 500 and fails to display any content. How can I regenerate it? Version Information Observium CE 0.16.10.8128 (6th October 2016) OS Linux 3.16.0-4-amd64 [amd64] (Debian 8.4) Apache Apache PHP 5.6.30-0+deb8u1 (OPcache: ENABLED) Python 2.7.9 MySQL 5.5.57-0+deb8u1 (extension: mysqli 5.5.57) SNMP NET-SNMP 5.7.2.1 RRDtool 1.4.8 Ronald Kelley Director of Network Hospitals, IT Operations Information Technology Division Houston Methodist Houston Methodist. Leading Medicine. U.S. News & World Report has recognized Houston Methodist as one of the nation’s top 20 hospitals, placing it for the second time on the magazine’s prestigious Honor Roll. It is also designated as a Magnet hospital for excellence in nursing. Visit us at houstonmethodist.org. Follow us at twitter.com/MethodistHosp and facebook.com/HoustonMethodist. ***CONFIDENTIALITY NOTICE*** This e-mail is the property of Houston Methodist and/or its relevant affiliates and may contain restricted and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. Thank you.

2 2

observium CE - custom alert contacts
by Patricio Hernan Besteiro 31 Jul '17

31 Jul '17

is it possible to add email contacts per alert checker on Observium CE? I can do that only using "default email" or snmp configuration. thanks in advance, Patricio B.

2 1

Observium PRO - Weathermap
by Serghei Golipad 31 Jul '17

31 Jul '17

Guys, Anyone encountered this: ./map-poller.php PHP Fatal error: Uncaught Error: Call to undefined function is_cli() in /opt/observium/includes/definitions.inc.php:183 Stack trace: #0 /opt/observium/html/weathermap/map-poller.php(55): include() #1 {main} thrown in /opt/observium/includes/definitions.inc.php on line 183 map-poller.php line 55: 55 include("../../includes/definitions.inc.php"); definitions.inc.php line 183: 182 // Overwrite the autogenerated base_url with external_url when we're on CLI. 183 if(is_cli()) 184 { 185 $config['base_url'] = $config['external_url']; 186 } I'm guessing this is to do with base_url but unsure what exactly? Cheers PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL. CDW Limited is a Company registered in England and Wales. This email is sent for and on behalf of CDW Finance Holdings Limited. CDW Finance Holdings Limited is the UK holding company for CDW Limited trading as CDW. The registered office for CDW Finance Holdings Limited (Company Number 05872067) and its UK group undertakings is 10 Fleet Place, London, EC4M 7RB. VAT Registration 902 1949 39. Confidentiality: This e-mail contains proprietary information, some or all of which may be confidential and/or legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail and then delete the original. If you are not the intended recipient you may not use, disclose, distribute, copy, print or rely on any information contained in this e-mail. You must not inform any other person other than CDW or the sender of its existence. For more information about CDW please visit www.uk.cdw.com

2 1