- observium - lists.observium.org

Storage reading error
by Timothy Illguth 08 Aug '17

08 Aug '17

Hello Support, Any advice on fixing observium so it doesn't drop reading storage? [image: Inline image 1] This seems to happen at random. I'll reboot the observium server and it comes up reading random machines as 0 storage. Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

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Polling
by MICHEAU Julien 07 Aug '17

07 Aug '17

Hello, After the installation we have an issue with the rrdtool. In order to have a graph we must have a polling each 5 minutes, but that's used a lot of cpu. Is it possible to have a polling each 15 minutes and have all the graphs or not. And if it's possible, how we can do this, we have searched but not find how do this. Thank you for your help. Cordialement/ Regards, MICHEAU Julien Référent client Direction Cloud et Internet des Objets Tel:+33<tel:+33> (0)4 76 23 91 69 Mob:+33 (0)6 84 86 49 85 E-mail: julien.micheau(a)spie.com<mailto:julien.micheau@spie.com> SPIE ICS www.spie-ics.com<http://www.spie-ics.com/> Parc Sud Galaxie - Rue du Sextant - Immeuble Antarès 38432 Echirolles Cedex ________________________________ ______________________________________________________________ Ce message et toutes les pièces jointes (ci-après le "message") sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute modification, édition, utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. SPIE et ses filiales déclinent toute responsabilité au titre de ce message s'il a été altéré, déformé, falsifié, édité ou diffusé sans autorisation. This message and any attachments (the "message") are confidential and intended solely for the addressees. Any unauthorised alteration , printing , use or dissemination is prohibited. E-mails are susceptible to alteration. SPIE nor any of its subsidiaries or affiliates shall be liable for the message if altered, changed, falsified, printed or disseminated without authorisation. ______________________________________________________________

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Reporting Windows mount points in CE edition
by Silvio del Val Hinojal 05 Aug '17

05 Aug '17

Hello, Currently we are using Observium to monitor many Windows servers and I can see CE edition doesn't show Windows mount points in host filesystem. Do Professional edition shows them ? It would be great to monitor disks capacity for typical disks (C:, D: ) as well as mount points. Regards, Silvio

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Questions
by Polaris Networks Support 04 Aug '17

04 Aug '17

Hi, We're currently using Observium CE 0.16.9.8118 (30th September 2016) and mostly love the system. Not being a native Linux user has kept me on my toes! Our deployment is monitoring customer premises equipment over hub (us and Observium server) spoke (each client network) VPN tunnels. We're ready to start spending some money with you guys but had a few questions please? 1. Is it possible to set device dependencies, so for instance, if a WAN router fails, all of the devices behind it don't show as down? 2. Is it possible for a device to not show as down unless it fails to respond to multiple polling requests (such as three attempts?) Alerting to be based on these rules? 3. Can we brand the login page an UI with our company details, as we offer the whole system in a MSP role? Thank you. Kind regards, Jon Bennell *Polaris Networks* *T: *+44 203 397 3535 *W: *www.polarisnetworks.co.uk

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LDAP Auth Help
by Troy 04 Aug '17

04 Aug '17

Happy end of the week! I'm struggling with LDAP auth (we use Jumpcloud <https://support.jumpcloud.com/customer/portal/articles/2439911> - so I think we have an added layer of weirdness to contend with). I can't find any information about how to generate (or where it might end up) debugging output so I can work out what I am doing wrong. I've configured the server details via the GUI and the config.php file has: $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please see documentation for config help $config['auth_ldap_binddn'] = "uid=ldap,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; // Initial LDAP bind dn and password, leave empty for bind with user's dn $config['auth_ldap_bindpw'] = "{AN_ACTUAL_VALUE}"; $config['auth_ldap_bindanonymous'] = FALSE; $config['auth_ldap_groups']['observium']['level'] = 10; $config['auth_ldap_prefix'] = "uid="; $config['auth_ldap_suffix'] = ",ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupbase'] = "cn=observium,ou=Users,o={AN_ACTUAL_VALUE},dc=jumpcloud,dc=com"; $config['auth_ldap_groupmemberattr'] = "memberUid"; I'm trying to auth with an account that is a member of that group, but when I attempt to login the page just appears to refresh with no feedback. I've tried /?debug=yes , /?debug=on - but they don't output pre-auth. I've also had a look at the documentation <http://docs.observium.org/config_options/#debugging-profiling-settings> for debugging - but it's geared more towards operational debugging - and makes no mention of transactional debugging. The group data is below, any help would be appreciated! Thank you in advance. cn: observium description: tagGroup member: uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com uid={A_USERNAME},ou=Users,o={A_VALUE},dc=jumpcloud,dc=com objectClass: top groupOfNames ou: observium -- Aperim Pty Ltd ACN 150 699 737 Disclaimer - Unless clearly stated otherwise this email and any files transmitted with it should be considered without prejudice and are confidential and contain privileged or copyright information. You must not present this message to another party without gaining permission from the sender. If you are not the intended recipient you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify us. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of this company or its subsidiaries.

2 1

Device down... but not down
by Timothy Illguth 04 Aug '17

04 Aug '17

Hello support, How do we turn off the erroneous "device down" error for busy systems? Thanks -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

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ZFS File systems issue and incorrect storage reporting
by Hamilton, Kent 03 Aug '17

03 Aug '17

I have a system where the storage sizes are being reported incorrectly and there appears to be an issue with reading ZFS file systems being reported at all. I have 4 NAS (OmniOS) servers that are ZFS based, but none of the ZFS disk space is being reported at all. For example: Filesystem 1K-blocks Used Available Use% Mounted on /usr/lib/libc/libc_hwcap1.so.1 118167920 2484288 115683632 3% /lib/libc.so.1 swap 8399672 336 8399336 1% /etc/svc/volatile swap 8399428 92 8399336 1% /tmp swap 8399396 60 8399336 1% /var/run rpool/export 115683728 96 115683632 1% /export rpool/export/home 115683728 96 115683632 1% /export/home nas01c 4392986368 96 4392986272 1% /nas01c nas01c/vm 5658664448 1437476772 4221187676 26% /nas01c/vm rpool 115683736 104 115683632 1% /rpool nas01c/vm-data 5031018412 809830736 4221187676 17% /nas01c/vm-data nas01c/backup_appliance 4221268004 80328 4221187676 1% /nas01c/backup_appliance Yet Observium is only showing: Mountpoint Size Used Free Usage % /etc/svc/volatile 9.29GB 336kB 9.29GB 100% 0% /lib/libc.so.1 112GB 2.37GB 110GB 98% 2% /tmp 9.29GB 92kB 9.29GB 100% 0% /var/run 9.29GB 60kB 9.29GB 100% 0% I have another system that is mixed ZFS, XFS storage and on that one, on the "Alerts" page for the system Observium is seeing the filesystems as: Mountpoint Size Used Free Usage % / 281GB 138GB 142GB 51% 49% /backup0 757GB 7.17TB -6.4TB -868% 968% /backup1 757GB 10.1TB -9.4TB -1276% 1376% /scratch 3.64TB 903GB 2.75TB 76% 24% /zfsbkp 1.64TB 128kB 1.64TB 100% 0% /zfsbkp/code 7.11TB 5.47TB 1.64TB 23% 77% The actual sizes are: / 281GB /backup0 34.33TB /backup1 34.33TB /scratch 3.64TB /zfsbkp 1.64TB /zfsbkp/code 7.11TB I've tried deleting it and re-adding with the same result. The system is a Debian 7.6 using XFS and ZFS file systems. This is causing us to get alerts for this system when in fact it is fine. Does anyone have any suggestions on how to fix this? -- [exegy_119x45_xparent]<https://www.exegy.com/> S. Kent Hamilton Senior Systems Administrator 349 Marshall Ave, Saint Louis, MO US 63119 Work: +1 314-218-3558 Mobile: +1 636-634-1549 Email: KHamilton(a)Exegy.COM<mailto:KHamilton@Exegy.COM> ________________________________ This e-mail and any documents accompanying it may contain legally privileged and/or confidential information belonging to Exegy, Inc. Such information may be protected from disclosure by law. The information is intended for use by only the addressee. If you are not the intended recipient, you are hereby notified that any disclosure or use of the information is strictly prohibited. If you have received this e-mail in error, please immediately contact the sender by e-mail or phone regarding instructions for return or destruction and do not use or disclose the content to others.

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Multiple Payments
by Franks Andy (IT Technical Architecture Manager) 03 Aug '17

03 Aug '17

Hi, We're a subscriber to observium professional and recently did what we did last year and paid the £240 for renewal. The accounts department are querying that a further £180 has been taken out in the same month. I can only assume this is due to an auto renewal system. How do I enable / disable this, and how can we claim the money back since we seem to have paid twice? Thanks Andy Franks

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Help with Alert Checker matching
by Troy 03 Aug '17

03 Aug '17

I'm hoping somebody can help with an alert checker. I'd like to look at "port_descr_notes" and if it contains NoAlert anywhere in it - not have it fire the *should be up rule*. ifAdminStatus equals up ifOperStatus equals down I've tried... port_descr_notes notmatch *NoAlert* port_descr_notes notregexp .*NoAlert.* Both with no success (they both completely invalidate the rule). The string "NoAlert" should be able to fall anywhere in the description, start, middle, end - or just completely by itself. Thank you in advance for any suggestions. Cheers, Troy -- Aperim Pty Ltd ACN 150 699 737 Disclaimer - Unless clearly stated otherwise this email and any files transmitted with it should be considered without prejudice and are confidential and contain privileged or copyright information. You must not present this message to another party without gaining permission from the sender. If you are not the intended recipient you must not copy, distribute or use this email or the information contained in it for any purpose other than to notify us. Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of this company or its subsidiaries.

2 1

Adding puppet run alerts
by Timothy Illguth 03 Aug '17

03 Aug '17

Help Please, I'm trying to add a puppet run succeeded/failed alerts to my observium alerts page. Has anyone succeeded in this endeavor? -- ___________________________ Tim Illguth Jr. Systems Administrator Alaska Satellite Facility (907) 474-7924

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Wildcards in hostname device match not working
by Sebastian Klute 03 Aug '17

03 Aug '17

Hello everyone, today I noticed that wildcards are not working anymore if I use them for hostnames as I create new alert checker. the hostnames I try to trigger are commonly looking like this: vh01-name vh02-name ... vh16-name Simple running numbers counting up and the rest is the same. I tried the following masks as match: *name* vh* vh*-name none of the above are working. The current workaround is to write a hostname check for every machine, as I got 16 Device Match entries at the moment. Could this be because of the !=/ne operand I use? Because the logical function I try to accomplish is filtering out specific servers from a alerter, so they will be ignored and not checked. Can you give an advise? Thanks and much regards, Sebastian

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Wildcards in hostname device match not working
by Sebastian Klute 03 Aug '17

03 Aug '17

Hello, please ignore the last mail I send regarding the wildcards. I found the problem and a working solution. Thanks anyway, Sebastian -- Accelerated IT Services GmbH Kruppstraße 105 - 60388 Frankfurt - Germany sk(a)accelerated.de - http://www.accelerated.de/ Phone: +49 69 - 900 180 41 - Fax: +49 69 - 900 180 90 HRB: 60665 - Amtsgericht Ludwigshafen - VatID: DE253684415 Managing Directors: Nicolaj Kamensek & Ole Krieger

1 0

Subscription Support
by Kevin Jacobson 02 Aug '17

02 Aug '17

Looking for assistance on extending our subscription. I'm a current subscriber with an expiration of 2017-01-23 and I wanted to renew early to spend the money this year. I paid for another year, but instead of extending our current subscription a new SVN account was created with its own expiration. Is there a way to just extend our exiting one an additional 12 months instead? Leaving important info out of this message - please contact me privately. :) Thanks! Kevin

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Support for Aruba IAP (model: 335 fw:6.5.1.5)
by Thomas Stather 01 Aug '17

01 Aug '17

Hi We are running some Instant APs from Aruba (Model: IAP-335 with firmware 6.5.1.5-4.3.1.4) and i was wondering if you can implement support for these models? The MIBs are fw-related and for every AP in Observium, the graphs "Number of APs", "Wireless Clients" show no data. Attached are the MIBs for this firmware release Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV Tel: +49 6221-486 628 Fax: +49 6221-486 561 ------------------------------------------------------------------------ Max Planck Institute for Medical Research (MPImF) Jahnstrasse 29, 69120 Heidelberg Germany

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Cannot find module (LM-SENSORS-MIB) after community edition upgrade
by Kelley, Ronald E. 01 Aug '17

01 Aug '17

[cid:image001.png@01D30A1C.563BFB90] Alerts checker page generates ERROR 500 and fails to display any content. How can I regenerate it? Version Information Observium CE 0.16.10.8128 (6th October 2016) OS Linux 3.16.0-4-amd64 [amd64] (Debian 8.4) Apache Apache PHP 5.6.30-0+deb8u1 (OPcache: ENABLED) Python 2.7.9 MySQL 5.5.57-0+deb8u1 (extension: mysqli 5.5.57) SNMP NET-SNMP 5.7.2.1 RRDtool 1.4.8 Ronald Kelley Director of Network Hospitals, IT Operations Information Technology Division Houston Methodist Houston Methodist. Leading Medicine. U.S. News & World Report has recognized Houston Methodist as one of the nation’s top 20 hospitals, placing it for the second time on the magazine’s prestigious Honor Roll. It is also designated as a Magnet hospital for excellence in nursing. Visit us at houstonmethodist.org. Follow us at twitter.com/MethodistHosp and facebook.com/HoustonMethodist. ***CONFIDENTIALITY NOTICE*** This e-mail is the property of Houston Methodist and/or its relevant affiliates and may contain restricted and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. Thank you.

2 2

observium CE - custom alert contacts
by Patricio Hernan Besteiro 01 Aug '17

01 Aug '17

is it possible to add email contacts per alert checker on Observium CE? I can do that only using "default email" or snmp configuration. thanks in advance, Patricio B.

2 1

Observium PRO - Weathermap
by Serghei Golipad 31 Jul '17

31 Jul '17

Guys, Anyone encountered this: ./map-poller.php PHP Fatal error: Uncaught Error: Call to undefined function is_cli() in /opt/observium/includes/definitions.inc.php:183 Stack trace: #0 /opt/observium/html/weathermap/map-poller.php(55): include() #1 {main} thrown in /opt/observium/includes/definitions.inc.php on line 183 map-poller.php line 55: 55 include("../../includes/definitions.inc.php"); definitions.inc.php line 183: 182 // Overwrite the autogenerated base_url with external_url when we're on CLI. 183 if(is_cli()) 184 { 185 $config['base_url'] = $config['external_url']; 186 } I'm guessing this is to do with base_url but unsure what exactly? Cheers PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL. CDW Limited is a Company registered in England and Wales. This email is sent for and on behalf of CDW Finance Holdings Limited. CDW Finance Holdings Limited is the UK holding company for CDW Limited trading as CDW. The registered office for CDW Finance Holdings Limited (Company Number 05872067) and its UK group undertakings is 10 Fleet Place, London, EC4M 7RB. VAT Registration 902 1949 39. Confidentiality: This e-mail contains proprietary information, some or all of which may be confidential and/or legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail and then delete the original. If you are not the intended recipient you may not use, disclose, distribute, copy, print or rely on any information contained in this e-mail. You must not inform any other person other than CDW or the sender of its existence. For more information about CDW please visit www.uk.cdw.com

2 1

professional subscription expired
by Satish Patel 28 Jul '17

28 Jul '17

We had professional version and it seems it has been expired because when i run svn it prompt me password which first time happened, do i need to pay every every for subscription?

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Observium Pro - Empty Alert
by Serghei Golipad 27 Jul '17

27 Jul '17

Guys, Anyone experienced this before? I'm getting an empty alert as follows followed by actual alert which contains correct details: Modify Alert Metrics Duration Device Device Hardware Operating System Location Uptime Cheers PLEASE CONSIDER THE ENVIRONMENT BEFORE PRINTING THIS EMAIL. CDW Limited is a Company registered in England and Wales. This email is sent for and on behalf of CDW Finance Holdings Limited. CDW Finance Holdings Limited is the UK holding company for CDW Limited trading as CDW. The registered office for CDW Finance Holdings Limited (Company Number 05872067) and its UK group undertakings is 10 Fleet Place, London, EC4M 7RB. VAT Registration 902 1949 39. Confidentiality: This e-mail contains proprietary information, some or all of which may be confidential and/or legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail and then delete the original. If you are not the intended recipient you may not use, disclose, distribute, copy, print or rely on any information contained in this e-mail. You must not inform any other person other than CDW or the sender of its existence. For more information about CDW please visit www.uk.cdw.com

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Request for LigoWave Wireless MIB support
by Martin 25 Jul '17

25 Jul '17

Hello Observium developers, It would be highly appreciated if it is possible to add support for LigoWave Wireless equipment in Observium. Currently the LigoWave equipment shows as a generic Linux machine in Observium. Attached are smpwalks for the LigoWave LigoPTP 5-23 RapidFire and for the LigoWave LigoPTP 5-23 PRO, as well as the mib definition files. Is there any more info needed, or anything else I can do to help? Best regards, Martin -- M. Moens iVent Mobile

1 0

Location of Data
by Mal Evans 25 Jul '17

25 Jul '17

Hi All - recently broke my Observium install during a Ubuntu upgrade so now I am looking to build Observium on a new box. I inherited this install and have only used it a small degree so it is fair to say I am not very familiar with the overall package but want to get a better understanding an expand my usage as much as possible. For my new install I would like to be able to retain access to the historical data that has been collected (if possible). I am hoping someone will be able to give me a quick rundown on what parts of the current install I should be backing up? I have taken a copy of the mysql DB to start with but I am not sure if I should be taking something else as well. Appreciate any assistance. Cheers Mal

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V2C works perfectly but v3 doesnt work
by Uthayanan 25 Jul '17

25 Jul '17

Hi Team, I am in the process of upgrading the SNMP version from v2c to v3. I have tested with few test units but in all cases, I can do the polling via v2c without any issue but when I use v3 it doesn't work. I tried with noauth , auth and auth&priv options but in all option I get an error msg saying I couldn't connect to the end device via the V3 parameters Any help on this is highly appreciated Thank You Uthay

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Geolocation Lookups stopped when updating to 17.5.8580
by Peter Smith 20 Jul '17

20 Jul '17

Hi, After upgrading from version 17.5.8580 to version 17.7.8697 the geolocation lookups using Openstreetmap seem to have stopped. The event logs used to be full of lines such as: Geolocation (OPENSTREETMAP) -> [43.719989, -71.004577] United States (Country), New York (State), New York (County), New York (City) These are now completely missing. This means the location for all devices is now unknown. I have another server on version 17.5.8580 with identical configuration which is still able to do the geolocation lookups. Here is the relevant output from config.php: $config['geocoding']['enable'] = TRUE; // Enable Geocoding $config['geocoding']['location_menu_geocoded'] = TRUE; $config['geocoding']['api'] = 'mapquest'; $config['geocoding']['api']['key'] = '<HIDDEN>'; $config['geocoding']['default']['lat'] = "51.5111119"; // Default latitude $config['geocoding']['default']['lon'] = "-0.0059373"; // Default longitude What do I need to change in order to get the geolocation lookups working again? I do not need to use Openstreetmap if there is another free option I am happy to change if required. Thanks, Peter

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Re: [Observium] Important polling time increase since upgrade to r8697
by Youssef BENGELLOUN - ZAHR 20 Jul '17

20 Jul '17

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Re: [Observium] Important polling time increase since upgrade to r8697
by Youssef BENGELLOUN - ZAHR 19 Jul '17

19 Jul '17

2 1