- observium - lists.observium.org

Need help on migration
by Anthony Polselli 08 Sep '23

08 Sep '23

Hi all, Been using Observium for many years and it's been great. But finally trying to migrate it to a new server running Ubuntu 22 (from Ubuntu 14) and it's been a struggle. I've followed these steps (https://docs.observium.org/server-migration/) but I'm not a Ubuntu / MySQL tech. I built a new Ubuntu server, installed Observium with the script and was able to login. Now, after I restore the rrd files and MySQL DB, I can't login to the web interface. I setup debug and got this below. I tried adding a new user with adduser.php and it looks like it worked, but can't login still. Thanks! [cid:image003.png@01D9DDA5.27FB6730] Thanks, [cid:image001.png@01D9DDA4.47BF6180] __________________________________________ Anthony Polselli Chief Technology Officer Natural Networks, Inc. 7047 Carroll Rd. San Diego, CA 92121 anthony(a)naturalnetworks.com<mailto:anthony@naturalnetworks.com> http://www.naturalnetworks.com<http://www.naturalnetworks.com/> (619) 222-3232, ext: 101 office [cid:image002.png@01D9DDA4.47BF6180]

2 2

Out Of Office
by thomas.page＠neutralityms.com 01 Sep '23

01 Sep '23

Hi I am away currently with limited access to my inbox. Your message will not be forwarded. I will be back in the office on the 5th December If you are experiencing a fault on a live service, please contact nsc(a)neutralityms.com <mailto:nsc@neutralityms.com> Any help with ongoing delivery - please contact projects(a)neutralityms.com <mailto:projects@neutralityms.com> Thanks Tom

1 0

error on "Applications" in device settings
by Bryan Fields 01 Sep '23

01 Sep '23

I'm running 23.8.12912 (2nd August 2023), svn revision 12959 on Debian 12. This is the subscription version. When I go to edit a device and then the "Applications" tab I get an error of "Oops! Something went wrong." The below is a quote of the page with the detail errors: > Cannot increment array in /opt/observium/html/pages/device/edit/apps.inc.php:116 > #0: (unknown function) called at [/opt/observium/html/pages/device/edit/apps.inc.php:116] > 111: echo('<td class="text-center">' . generate_form_element($item) . '</td>'); > 112: //echo(" </td>"); > 113: echo(" <td>" . nicecase($app) . "</td>"); > 114: echo(" </tr>"); > 115: > 116: $row++; > 117: } > 118: } > 119: ?> > 120: </tbody> > 121: </table> > #1: include called at [/opt/observium/html/pages/device/edit.inc.php:119] > 114: $vars = get_vars('POST'); // Note, on edit pages use only method POST! > 115: $attribs = get_dev_attribs($device['device_id']); > 116: $model = get_model_array($device); > 117: > 118: register_html_resource('js', 'js/jquery.serializejson.js'); > 119: include($filename); > 120: } else { > 121: print_error('<h3>Page does not exist</h4> > 122: The requested page does not exist. Please correct the URL and try again.'); > 123: } > 124: > #2: include called at [/opt/observium/html/pages/device.inc.php:771] > 766: This device is being discovered now. Discovery started ' . format_unixtime($discovery_start) . ' (' . format_uptime(time() - $discovery_start) . ' ago).'); > 767: } > 768: } > 769: > 770: if (is_file($config['html_dir'] . "/pages/device/" . basename($tab) . ".inc.php")) { > 771: include($config['html_dir'] . "/pages/device/" . basename($tab) . ".inc.php"); > 772: } else { > 773: print_error('<h4>Tab does not exist</h4> > 774: The requested tab does not exist. Please correct the URL and try again.'); > 775: } > 776: > #3: include called at [/opt/observium/html/index.php:234] > 229: </div> > 230: </div> > 231: <div class="col-xl-8 col-lg-12">'; > 232: } > 233: > 234: include($page_file); > 235: echo '</div>'; > 236: } > 237: > 238: // Register default panel if custom not set > 239: if (!isset($GLOBALS['cache_html']['page_panel'])) { I checked the /opt/observium logs and didn't see anything that indicates the problem further. Does anyone know how to troubleshoot this or what this may be? Thanks, -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net

3 3

APC EPDU1132M not showing power readings
by promise kumalo 29 Aug '23

29 Aug '23

Hello i am having trouble adding the new APC EPDU1132M to the observium. The device is being added and recognised as an APC PDU, but there are no power readings being recorded. i have added an old model APC AP7854 B2 to observium and its works perfectly, i can see the power readings. i am running obversium CE 23.1.12493.

2 1

How to filter only fibre network ports in an alert for link down?
by Thomas Stather 25 Aug '23

25 Aug '23

Hi, I want to create an alert for network ports that are down, but only associate the alert with fibre ports in our network infrastructure. I didn't find something like "ifPortType = fibre" or similar i can use. I could go with the interface speed but there could also be 1GBit fibre ports. How can i solve this? Best, Thomas -- Thomas Stather IT Services Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

2 1

APC Smart-UPS SRT 6000 Alerting
by Bryan Fields 24 Aug '23

24 Aug '23

Been working on getting this configured and my head around this alert. I've got it working to alert me of going on battery now, and if the batteries are marked as bad. This is specifically tested with an APC Smart-UPS SRT 6000, SKU: SRT6KXLT. I have three checks: 1: UPS on battery Test Condition: status_value eq 3 Association: Status Type in powernet-upsbasicoutput-state Device in $device 2: UPS battery needs replacing Test Condition: status_value ne 1 Association: Status Type in powernet-upsbatteryreplace-state Device in $device 3: UPS battery status Test Condition: status_value ne 2 Association: Status Type in powernet-upsbattery-state Device in $device I hope this will be helpful as I didn't see much come up in my searching before. -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net

3 3

Re: my server freaks out sometimes!
by Tony Guadagno 22 Aug '23

22 Aug '23

Adam, I hear what you are saying about udp flooding...there are routers (no filters) in between but no firewalls. i don't see any indication in the logs that there are udp flooding issues...also, why only every couple of months? Why not every night? Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0] From: Adam Armstrong <adama(a)observium.org> Sent: Tuesday, August 22, 2023 12:14 PM To: Observium <observium(a)lists.observium.org>; Tony Guadagno via observium <observium(a)lists.observium.org> Cc: Observium Network Observation System <observium(a)observium.org>; Tony Guadagno <tonyg(a)guadagno.org> Subject: Re: [Observium] my server freaks out sometimes! This is likely a firewall or similar intervening device being unhappy at UDP volume and rate limiting. It's likely that your discovery run starts at midnight, so increases SNMP UDP traffic. adam. Tony Guadagno via observium wrote on 22/08/2023 14:01: * Hi, I am using the pro version Observium 23.8.12912 (stable)<https://www.observium.org/> I am having an issue where over the course of 2 hours (or so) all my devices go down and then up. It claims that it missed pings but there is no issue with any of the devices. This has happened to me 2 times in the past 3 months, both times starting at midnight. When I look in the event log, I am seeing some odd things on that date: [cid:image005.jpg@01D9D50B.B1A30DF0] First, notice that there are a bunch of snmp timeouts which do not occur on any other day. Also, it seems that all the devices have changes...again this does not happen on any other night. After the first incident I increased the RAM on the server thinking that it was constrained, but the poller info does not look bad: [cid:image006.jpg@01D9D50B.B1A30DF0] I would appreciate help in determining what to look at for the cause of this. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0] _______________________________________________ observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org>

3 2

my server freaks out sometimes!
by Tony Guadagno 22 Aug '23

22 Aug '23

* Hi, I am using the pro version Observium 23.8.12912 (stable)<https://www.observium.org/> I am having an issue where over the course of 2 hours (or so) all my devices go down and then up. It claims that it missed pings but there is no issue with any of the devices. This has happened to me 2 times in the past 3 months, both times starting at midnight. When I look in the event log, I am seeing some odd things on that date: [cid:image004.jpg@01D9D4D7.42656A20] First, notice that there are a bunch of snmp timeouts which do not occur on any other day. Also, it seems that all the devices have changes...again this does not happen on any other night. After the first incident I increased the RAM on the server thinking that it was constrained, but the poller info does not look bad: [cid:image005.jpg@01D9D4D7.42656A20] I would appreciate help in determining what to look at for the cause of this. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

3 2

Graphs not collecting data after a route reboot
by Shawn L 22 Aug '23

22 Aug '23

After having a Cisco ASR9001 router reboot over the weekend, some graphs are no longer displaying data and new graphs have been created. Some graphs like processors, memory, etc. are populating correctly, while others like traffic and ports are empty. This router has been in observium for years. The only thing that changed was a reboot over the weekend due to a power issue. No upgrades, changes, etc. In some cases, the "old" graph for an interface is showing nothing, but a new graph for that interface seems to have been automatically created and is now showing data. Is there any way to fix this? I could probably delete the device completely and re-add it, but I hate to loose all of the historical data from it. I can post links to screenshots to illustrate thanks

3 4

Graphs not collecting data after a route reboot
by Shawn L 22 Aug '23

22 Aug '23

2 1

How to exclude only one drive of a server from the alerts
by Thomas Stather 21 Aug '23

21 Aug '23

Hi, Observium Pro: 23.5.12837 We have one Windows Server monitored, which has a usb drive attached to it. I want to exclude only this drive from the hdd alert e-mails (it is full but thats not a problem), how can i do that, please? Best, Thomas -- Thomas Stather IT Services Please put it-help(a)mr.mpg.de always in CC, so that you can be helped as fast as possible. Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 2

test alert
by Arnoldo Vidal Bravo 21 Aug '23

21 Aug '23

How i can send a test alert, to check mail?. but all test conditions are false ./test_alert.php -a "id alert" -c "id contact" ? no works -- Saluda cordialmente

2 1

Frontpage custom mini graphs
by Wiethoff, Helge 19 Aug '23

19 Aug '23

Hi, I've been using the minigraphs [1] on the front page for quite a while and they haven't had to be changed for ages. But now I want to insert some new graphs and realise that this no longer works? Could it be that the documentation is old and that the creation of new minigraphs is no longer supported? regards Helge [1] https://docs.observium.org/config_options/#custom-mini-graphs

2 2

NetApp broken Harddisk not reported
by Marco Bungalski 18 Aug '23

18 Aug '23

Dear Team, we have monitored a NetApp FAS2554 with OnTap 9.7 and 12 installed HDDs. One HDD is broken, but no status was reported in Observium. Can someone help? Best Regards, Marco Bungalski

1 0

Fwd: Memory plots are mislabeled or incorrect in Observium
by NGS Webmaster 18 Aug '23

18 Aug '23

---------- Forwarded message --------- From: NGS Webmaster <ngs.webmaster(a)noaa.gov> Date: Fri, Jun 30, 2023 at 12:34 PM Subject: Memory plots are mislabeled or incorrect in Observium To: <observium-subscribe(a)lists.observium.org> Hello, The memory plots appear to be mislabeled in Observium. Below is a plot for one of our systems. [image: image.png] It reports that 32.19GB of memory is being used and that 5.67GB of memory is cached. However when I run the free -h command on the system the values for these fields are different. [image: image.png] This makes it difficult to accurately monitor the memory usage and setup accurate alerts for memory usage for systems. Can this bug be fixed? Our version information is below. [image: image.png] Thank you

2 3

How to exclude only one drive of a server from the hdd alerts
by Thomas Stather 16 Aug '23

16 Aug '23

Hi We have one Windows Server monitored, which has a usb drive attached to it. I want to exclude only this drive from the hdd alert e-mails (it is full but thats not a problem), how can i do that, please? Best, Thomas -- Thomas Stather IT Services Please put it-help(a)mr.mpg.de always in CC, so that you can be helped as fast as possible. Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

1 0

Name description on alert boxes and mails
by Arnoldo Vidal Bravo 14 Aug '23

14 Aug '23

On the alerts boxes... how we can show port number and description or name? Some like this [image: image.png] pd: we are testing observium 23.8.12912. -- Saluda cordialmente

3 4

Unable to send notifications.
by sagar＠nstplnet.com 01 Aug '23

01 Aug '23

Hi Tam, We are facing notification related issue. We have created a port up/down alert in observium. It will be sending some switches port status only. Other switches will be showing in status as an unknown. But when we are seeing switch will be showing up & Realtime traffic also showing continuous. Please help us to resolve this issue. Our version is 23.1.12493 -- Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd

2 1

unix-agent stop being polled in r12899
by Niklas Larsson 27 Jul '23

27 Jul '23

Hi, r12899 makes unix-agent not being polled. Doing svn update -r 12898 makes things good again. My servers are mostly Debian. Made it work again (partly) with ($os = 'linux'): observium:/opt/observium# svn di includes/definitions/os.inc.php Index: includes/definitions/os.inc.php =================================================================== --- includes/definitions/os.inc.php (revision 12899) +++ includes/definitions/os.inc.php (working copy) @@ -350,6 +350,7 @@ $config['os'][$os]['mibs'][] = "SWRAID-MIB"; //$config['os'][$os]['mibs'][] = "NET-SNMP-EXTEND-MIB"; // moved to discovery $config['os'][$os]['realtime'] = 15; +$config['os'][$os]['modules']['unix-agent'] = 1; $os = "dss"; $config['os'][$os]['text'] = "Open-E DSS"; Secondly - applications and packages are disabled on the device - can not activate application only packages. Added +$config['os'][$os]['modules']['applications'] = 1; to linux and now applications are working again (Observium Professional 23.7.12902). Poller (snipped) output now: ##### Starting polling run at 2023-07-22 20:47:06 ##### ##### xxx.xxx.xx[87] ##### o OS linux o OS Group unix o Last poll duration 1.22 seconds o Last Polled 2023-07-22 20:46:14 o SNMP Version v2c o Device status Device is reachable by PING (0.324ms) and SNMP (14.23ms) o Modules Excluded wmi, junose-atm-vp, cisco-ipsec-flow-monitor, cisco-remote-access-monitor, cisco-cef, arista-software-ip-forwarding,cipsec-tunnels, cisco-cbqos, cisco-eigrp, aruba-controller, cisco-vpdn o Modules Disabled wifi, lsp o Modules Enabled system, os, unix-agent, applications, ipmi, sensors, status, counter, processors, mempools, storage, netstats, ucd-mib, ipSystemStats,ports, bgp-peers, printersupplies, ucd-diskio, p2p-radios, ospf, sla, pseudowires, mac-accounting, loadbalancer,entity-physical, fdb-table, graphs, oids, packages, processes, probes /niklas

2 1

APP Polling on port 36602 stopped
by Walter Onda 27 Jul '23

27 Jul '23

Hello Since 2 days the APP polling at port 36602 doesn't work anymore. No device is working. I tried to telneting the target over cli and it gaves answer on 36602. Tcpdumping on a target there are not requests coming from observium. We are using Revision 23.7.12902. Does anyone else having also some troubles? Regards Walter

4 3

Netbotz Temperature Units
by Brian Weeks 25 Jul '23

25 Jul '23

I just installed a new APC Netbotz 250 and I have configured its web interface to be in Fahrenheit but when I imported it into Observium the units are celsius. The weird thing is if I hover over the temperature it shows correctly in fahrenheit. Can you point me in the right direction on how to change the displayed units? -- Brian Weeks Network Engineer Brenham ISD CCNA, MCSE, ACMT, A+, Network+, Security+ 1301 Niebuhr St. Brenham, TX 7783 Office: (979) 277-3760 ext. 2249 Email: bweeks(a)brenhamk-12.net Website: http://www.brenhamisd.net --

2 1

observium misidentifying Microsoft Server 2022 Standard for Datacenter
by Tony Guadagno 24 Jul '23

24 Jul '23

Update, I looked closer and Observium is doing this for other versions of Microsoft Server, not just 2022. For example, I have a bunch of 2012r2 servers that I have checked and are Standard. They are getting marked as Datacenter. Hi, I just noticed that some of my 2022 servers are listed as Datacenter Edition. When I go to those servers and look at "about pc" they list as Standard Edition(as they should be). Can you please review your OS ident for Microsoft server 2022 Thanks Tony

2 3

Question about VRFs/BGP
by Richard Kuhns 18 Jul '23

18 Jul '23

Hello, Our network engineers have a question about how Observium handles BGP sessions in multiple VRFs: > On IOSXR devices where we use mutliple VRFs, we are unable to monitor > BGP sessions outside of the global routing table. In the global > routing table only the bgp sessions to the route reflectors are > visible. We would like to also be able to monitor bgp sessions in a > different vrf. Going through the documentation we have added the > commands for IOSXR to map a context to the vrf feature - but this does > not appear to be working for bgp. We can create snmp contexts and map > them to a different community to monitor those vrfs that we would like > to include. BUT it appears that in order to utilize them we would have > to add the host twice in observium. I tried doing this with a dns > alias but it doesn't like that because it finds a conflicting snmp > hostname. As a workaround we are monitoring that context in librenms > and it's working. Any suggestions? Thanks in advance. -- Richard Kuhns<rjk(a)wintek.com> Systems Administrator Wintek Powered by Tipmont Main: 765-742-8428 Direct: 765-269-8541

1 0

need receipt for professional edition
by Tony Guadagno 12 Jul '23

12 Jul '23

Hi, I recently renewed my professional edition but I never got a receipt. I need to submit one for reimbursement, how can I get a receipt? Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

1 0

Traffic collection on the vlan interface
by Kleber Cristiano Santilli Coelho 11 Jul '23

11 Jul '23

Good morning! I hope everyone is okay! I have a question about collecting traffic on vlan interfaces. My HPE/3Com devices (7510, 5510, 5520, 4800) show graphs of vlan interfaces but the graph is always empty with no data. On physical interfaces collected normally. Is there any configuration that I need/can do to get the values of the vlan interfaces? Thanks. --

3 3