- observium - lists.observium.org

Re: HTTP/1.0 500 after upgrading to latest version 12324
by Gordon Cheng (gocheng) 10 Oct '22

10 Oct '22

More info below. We are seeing the following errors under “/opt/observium/logs/error_log”. Any suggestions? [Mon Oct 10 07:41:18.027297 2022] [php7:warn] [pid 3892] [client 171.68.241.10:52553] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:18.027382 2022] [php7:error] [pid 3892] [client 171.68.241.10:52553] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.347309 2022] [php7:warn] [pid 3818] [client 10.0.103.96:56392] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.347391 2022] [php7:error] [pid 3818] [client 10.0.103.96:56392] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.351707 2022] [php7:warn] [pid 3814] [client 10.0.103.96:56394] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.351762 2022] [php7:error] [pid 3814] [client 10.0.103.96:56394] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/api/v0/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 [Mon Oct 10 07:41:19.872404 2022] [php7:warn] [pid 3815] [client 10.0.2.243:57194] PHP Warning: Unknown: failed to open stream: Permission denied in Unknown on line 0 [Mon Oct 10 07:41:19.872475 2022] [php7:error] [pid 3815] [client 10.0.2.243:57194] PHP Fatal error: Unknown: Failed opening required '/opt/observium/html/index.php' (include_path='.:/usr/share/pear:/usr/share/php') in Unknown on line 0 Looks like it’s a permission issue in the /opt/observium/html folder where the site lives, but just not sure what they should be. Thanks. From: "Gordon Cheng (gocheng) via observium" <observium(a)lists.observium.org> Reply-To: Observium <observium(a)lists.observium.org> Date: Monday, October 10, 2022 at 8:13 AM To: Observium <observium(a)observium.org> Cc: "adama(a)observium.org" <adama(a)observium.org>, "Gordon Cheng (gocheng)" <gocheng(a)cisco.com> Subject: [Observium] HTTP/1.0 500 after upgrading to latest version 12324 Hello, We have just upgraded our subscription edition to the latest 12324 (from a pretty old version). But the GUI is not accessible anymore afterwards, with HTTP/1.0 500 errors. Restarting ‘httpd’ (showing ‘active (running)’) and reboot the server doesn’t help. Any suggestions how we can fix it or troubleshoot further? Thanks. - Gordon

2 1

HTTP/1.0 500 after upgrading to latest version 12324
by Gordon Cheng (gocheng) 10 Oct '22

10 Oct '22

Hello, We have just upgraded our subscription edition to the latest 12324 (from a pretty old version). But the GUI is not accessible anymore afterwards, with HTTP/1.0 500 errors. Restarting ‘httpd’ (showing ‘active (running)’) and reboot the server doesn’t help. Any suggestions how we can fix it or troubleshoot further? Thanks. - Gordon

1 0

Show port descriptions also on Ports -> Map view
by Thomas Stather 10 Oct '22

10 Oct '22

Hi We are running Observium Professional r12071 I noticed that if we set up a description for our network ports, these are shown on the views of the switch under Ports -> Basic Ports -> Details Ports -> Neighbours Is there a way to also show it on *Ports -> Map* for the local port (blue bubble) and the remote port (grey bubble)? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

1 0

Weird results from stacked graph.
by David Milton 08 Oct '22

08 Oct '22

Hello, We have been seeing some results in our stacked graphs that do not appear to make sense. Initially we thought this was because the maximum values for the two values occurred at different points in time. That cannot be the whole issue because even if you take the sum of every pair of numbers the maximum aggregate must at least equal the maximum value of one of the two series. This graph shows the problem: How can we have a maximum value of 97.4M but an aggregate maximum of 55.7M? It seems that maximum aggregate should also at least be 97.4M. What’s happening here? Thanks, Dave.

2 4

Alerter frequency
by Alex Rubenstein 04 Oct '22

04 Oct '22

Greetings, I have been setting up Observium for a client for the last few months and I have been loving it. Amazingly flexible and reliable. I am quite pleased. I am running 22.8.12241, Subscription. I know that Observium does not support SNMP Traps and understand why. So, I have set up syslog on the services to push events and they are caught by Observium. This works fine. I have now also created syslog alerts and this works fine too. My issue is the delay from when the syslog comes to the server, and the alert goes out. I found this old mailing list entry: https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/m… Adam's reply was: "We have to wait for a cron job to be run to send the alerts, because we can't do it in the syslog processing script. Iirc you can cron alerter.php to do it more frequently!" This is an acceptable solution to me, but I have a couple question: 1. Is there risk with how often this is run? If I cron'ed this for every minute, is there a risk of some sort of collision with the 5 minute poller? 1. Is it possible, as a feature request, to call alerter.php -h from syslog.php when an entry comes in? While I think Observium is an excellent piece of software, I wish it had just a little more ability to handle real-time alerts coming in. There are many situations that occur where an outage or event could be substantially shorter than the poller interval (like, a short UPS power loss), and I would like to have a little better quasi-real time alerting of these events. Thanks for you consideration.

2 1

Temperature sensor question
by Kleber Cristiano Santilli Coelho 30 Sep '22

30 Sep '22

Good Morning! I hope you're all well. I apologize if the question is inappropriate. I'm developing an IOT module and I use the "ENTITY" MIB for the sensors. I saw that Observium handles this MIB automatically, using the entPhySensorType OID to distinguish the sensor types and it works great, except for the temperature sensor, entPhySensorType value 8. I would like to understand if this has any special reason to adapt my code. Thank you, congratulations on the software. -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

3 10

APC's universal I/O (UPS temp/humidity sensors) not showing in
by Steve Costaras 26 Sep '22

26 Sep '22

Have observium polling various APC ups's (AP9631 NMC cards). Observium correctly polls the battery temperatures, but when adding in probes to the universal I/O ports on the AP9631 (just trying with the temp sensor currently) I do not see the data being plotted on observium. Is this supposed to work? I don't have the humidity sensor currently (was trying to test with the temp sensor first before buying the temp/humidity combined sensors for the units). Would really like to get this data tracked for environmental data logging per rack (have a ups per rack). The data does show up in an snmpwalk: # snmpbulkwalk -v2c -c xxx yy.yy.yy.yy .1.3.6.1.4.1.318.1.1.25.1 iso.3.6.1.4.1.318.1.1.25.1.1.0 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.1.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.1.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.2.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.2.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.3.1.1 = STRING: "Port 1 Temp 1" iso.3.6.1.4.1.318.1.1.25.1.2.1.3.2.1 = STRING: "Port 2 Temp 2" iso.3.6.1.4.1.318.1.1.25.1.2.1.4.1.1 = STRING: "Port 1" iso.3.6.1.4.1.318.1.1.25.1.2.1.4.2.1 = STRING: "Port 2" iso.3.6.1.4.1.318.1.1.25.1.2.1.5.1.1 = INTEGER: 75 iso.3.6.1.4.1.318.1.1.25.1.2.1.5.2.1 = INTEGER: 90 iso.3.6.1.4.1.318.1.1.25.1.2.1.6.1.1 = INTEGER: 24 (Port 1 temp 1 sensor in C) iso.3.6.1.4.1.318.1.1.25.1.2.1.6.2.1 = INTEGER: 32 (port 2 temp 2 sensor in C) iso.3.6.1.4.1.318.1.1.25.1.2.1.7.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.2.1.7.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.2.1.8.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.2.1.8.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.2.1.9.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.9.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.10.1.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.10.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.3.0 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.4.1.1.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.1.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.4.1.2.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.2.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.3.1.1 = STRING: "Port 1 Temp 1" iso.3.6.1.4.1.318.1.1.25.1.4.1.3.2.1 = STRING: "Port 2 Temp 2" iso.3.6.1.4.1.318.1.1.25.1.4.1.4.1.1 = STRING: "Port 1" iso.3.6.1.4.1.318.1.1.25.1.4.1.4.2.1 = STRING: "Port 2" iso.3.6.1.4.1.318.1.1.25.1.4.1.5.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.5.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.6.1.1 = INTEGER: 10 iso.3.6.1.4.1.318.1.1.25.1.4.1.6.2.1 = INTEGER: 10 iso.3.6.1.4.1.318.1.1.25.1.4.1.7.1.1 = INTEGER: 40 iso.3.6.1.4.1.318.1.1.25.1.4.1.7.2.1 = INTEGER: 40 iso.3.6.1.4.1.318.1.1.25.1.4.1.8.1.1 = INTEGER: 60 iso.3.6.1.4.1.318.1.1.25.1.4.1.8.2.1 = INTEGER: 60 iso.3.6.1.4.1.318.1.1.25.1.4.1.9.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.9.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.10.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.10.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.11.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.11.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.12.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.12.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.13.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.13.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.14.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.14.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.15.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.15.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.16.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.16.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.17.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.17.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.18.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.18.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.19.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.19.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.20.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.20.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.21.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.21.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.22.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.22.2.1 = INTEGER: 1

3 4

HP A7510 JD238B and FDB count
by Kleber Cristiano Santilli Coelho 19 Sep '22

19 Sep '22

Hello everyone, everything good? I have an HP A7510 JD238B core switch that is not generating the FDB count graph in the observium. Does anyone have any tips for it to work? In the graphs section, the fdb_count graph does not appear. Thanks, -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

1 0

Distro version changing continuously
by Simone Montagnani 19 Sep '22

19 Sep '22

Hi all, I'm writing because after the latest update I'm noticing that a lot of my servers Linux , specifically CentOS servers, are umping in the event log from CentOS to Redhat and viceversa. Is there something I can do to avoid this ? Simone

2 2

Huawei 6851 CPU Monitoring
by Farshid Abediny 14 Sep '22

14 Sep '22

Hello, My observium can not monitor Huawei 6851 CPU usages, is there any special settings for this? Thank you.

1 0

Huawei 6851
by Farshid Abediny 12 Sep '22

12 Sep '22

Hello, We have a pair of huawei 6851 but observium can not monitor the interface vlan traffics, What is the problem and how can we solve this problem? Thanks.

2 2

upgrading older versions
by Helmut Fritz 11 Sep '22

11 Sep '22

Hello, We have an instance of Observium running on Ubuntu 16.04. I would like to bring this OS somewhat current, say to 20.04 or maybe even 22.04. At the same time, our Observium version on this is 20.1.10233. Would there be an issue upgrading the OS with the current version of Observium running on them? I know a fresh install would be best, but then what is the migration procedure? Are all alerts and configurations moved in the migration (I would assume so, but want to understand this as it is a lot of work to recreate all of this). Is there an issue going in one jump from 20.1.10233 to latest, or should this be done in stages? Should Observium or the OS be dealt with first (concerned about php/mysql versions matching Observium versions, etc)? We are a Pro subscriber if it matters. Thx!

2 4

Prices / availibility
by Arnoldo Vidal Bravo 31 Aug '22

31 Aug '22

Hi, before a years ago we purchased a Professional edition, We have a question to get a Enterprise version. we need monitor much more devices. -- Saluda cordialmente

3 4

question about alert checker TEST
by Edvinas Kairys 27 Aug '22

27 Aug '22

Hello, I'm using alert checker with quite standard check: ifInOctets_perc ge 90 ifOutOctets_perc ge 90 But sometimes the SNMP returns incorrect value like 134651%, especially in Nexus devices. I would like to prevent that with inserting test value like: ifInOctets_perc le 100. But i'm wondering if it's possible to do this in single rule in Observium that would look like this: (ifInOctets_perc ge 90 and ifInOctets_perc le 100) or (ifOutOctets_perc ge 90 and ifOutOctets_perc le 100) Or i need to create separate rules for both groups ? Thanks

2 1

Stormshield issues
by Luca Sasdelli 27 Aug '22

27 Aug '22

Hi, on several Stormshield firewalls, I read some issues: * the firewalls are detected as Generic devices, while some time ago they were correctly detected as Stormshield firewalls * some ports report wrong speed: e.g. on 8 gigabit ports same appliance, some appears with 4Mbps, 20Mbps or 1Gbps, even by correcting them in its properties The second one isn't simply a cosmetic issue, because threshold alerts are generated with ordinary traffic. Best LS

2 2

Help with Alert Checker again / Multiprocessor System
by Michael 25 Aug '22

25 Aug '22

3 2

Change chart history time
by Kleber Cristiano Santilli Coelho 23 Aug '22

23 Aug '22

Dears, good morning! Is there any way to keep the graphics detailed longer? What I want is to keep the 5 minute histories, for example, for 6 months. Thank you very much -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo

3 3

Help with Alert Checker / excluding mountpoint
by Michael 16 Aug '22

16 Aug '22

2 1

AUTO: Sono fuori dall'ufficio!!
by A.Mastrangelo＠ads.it 16 Aug '22

16 Aug '22

Sono fuori dall'ufficio fino a 28/08/2022 scrivere in copia a wanclienti(a)ads.it oppure cloud.tech(a)ads.it Nota: Questa è una risposta automatizzata al messaggio "[Observium] OSPF neighbor" inviata il 16/08/2022 02:21:03. Questa è l'unica notifica che verrà ricevuta mentre la persona è assente. Questa e-mail ed i suoi allegati sono ad uso esclusivo di coloro ai quali è indirizzata e potrebbe contenere informazioni riservate, la cui diffusione, copia e/o distribuzione è proibita. Qualora riceveste questo messaggio per errore, scusandoci per l'accaduto, Vi preghiamo di avvertirci immediatamente, distruggendo quanto ricevuto.

1 0

OSPF neighbor
by marcos.goncalves＠telium.com.br 16 Aug '22

16 Aug '22

Hi, I would like some information, How do I see ospf neighbors on Huawei and Juniper devices? None of them enable the option in WebGui, do I need a license for this?

1 0

API to create tickets
by Arnoldo Vidal Bravo 09 Aug '22

09 Aug '22

Hi, i'm searching a method to create a ticket from another server through API and not working (for me). osTicket 1.15.4, php 7.4 test from another server with curl. Centos 7 updated. php 5.4 I have enabled a new API KEY where i can find any sample? message: URL not supported -- Saluda cordialmente

1 0

Observium support for PHP 8.1
by Renuka Arya 03 Aug '22

03 Aug '22

Hi Team, I am seeing some issues when I go to php version 8.1 on the server running Observium. It displays `/opt/observium/html/idex.php` in raw format. Everything works fine if I go back to php 7.4. Is php 8.1 not supported yet on observium? Regards Renuka Arya

2 1

MySQL IO Wait
by Lars Joergensen 02 Aug '22

02 Aug '22

Hey list We keep adding devices to Observium, and it seems we're getting close to some tipping point for MySQL performance. Looking at output from "top" we frequently see high iowait: [cid:image001.png@01D89790.EF319B00] Looking at iotop, it seems that MySQL is the aggressor here: [cid:image002.png@01D89790.EF319B00] We figured syslog was the culprit at first, and tried disabling that for a while to see if stuff died down. It did not. Been playing a little with mytop, and even though we have a QPS around 780, it's not possible for me to nail down what queries are hogging the IO on the server. I googled around and did some changes to the InnoDB, and though I saw improvements, they were not as massive as I had hoped. This is what I currently have changed from defaults: [mysqld] # This is a little too much for the installed 8G in the machine and will be adjusted at a later time. Just trying stuff out now. innodb_buffer_pool_size=6G # We have fast SSD drives on vSAN innodb_io_capacity=1000 # Don't flush file write so often, be more relaxed. innodb-flush-method=O_DIRECT_NO_FSYNC So I'm kind of stumped here. It's not killing Observium totally just yet, but we have experienced some outages this week and will probably see more as we keep adding devices. Any recommendations will be much appreciated. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

4 4

Alert checker failing
by Lars Joergensen 02 Aug '22

02 Aug '22

Hi list Why does this fail: [cid:image001.png@01D8A68F.E52D3930] I tried with both "online" and "onLine", but saw no difference. I tried deleting and recreating the check to make sure nothing was stuck somewhere. It went straight to failed on the first poll. I'm trying to monitor a bunch of UPS devices. They are from diffent vendors, and some reports "normal", other reports "onLine". The ones reporting "normal" works fine, but the ones reporting "onLine" all fails. Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

1 0

Mailing list migration
by Adam Armstrong 01 Aug '22

01 Aug '22

Hi Guys, We've migrated the list to a new setup running Mailman 3. It all seems to work ok, and I've important the historical archives which are now available at https://lists.observium.org/hyperkitty/list/observium@lists.observium.org/ It will likely be necessary to use the password recovery process for the Mailman account in order to access the archives and control the settings of your subscription. It might have migrated existing passwords from the old system, but who knows, Mailman 2 was ancient! This doubles as a test post! :D Thanks, adam.

4 7

Observium Community Edition 20.9.10731
by Stuart Dyer 28 Jul '22

28 Jul '22

Hi Everyone, Need some advice. I'm running Observium Observium Community Edition 20.9.10731 on Debian 8.4 and I want to move this to a new server. I tried to update to the latest community edition but when I ran discovery it could not find any modules so I backed out of the upgrade. Can I build a new server, install the latest community then move the database over or do I need to install same versions of Observium on both servers ? Regards, Stuart Dyer IT Administrator PTO: 19th August 2022 to 29th August 2022 PTO: 12th December 2022 to 14th December 2022 Phone: +61 2 8020 2063 | E-mail: stuart.dyer(a)innovit.com<mailto:stuart.dyer@innovit.com> [innovit-logo (002) trans 2018] Bringing quality to Master Data MLC Centre, Level 56 19-29 Martin Place <https://goo.gl/maps/2yiiJ2YC4H9SBjYX6> Sydney NSW 2000<https://goo.gl/maps/2yiiJ2YC4H9SBjYX6> Tel: +612 8020 2000 Fax: +612 8020 2099 Web: www.innovit.com<http://www.innovit.com/> Australasia | North America | Europe Follow us on LinkedIn<https://www.linkedin.com/company/innovit-australia-pty-ltd?trk=public_profi…> This electronic mail is solely for the use of the addressee and may contain information, which is confidential or privileged. If you receive this electronic mail in error, please delete it from your system immediately and notify the sender by electronic mail or using any of the following contact details.

2 3

Recently purchased Purchase Professional Subscription need to get email changed on invoice
by Renuka Arya 21 Jul '22

21 Jul '22

Hi Team, We recently purchased a professional subscription. Our account is under admin(a)opensciencedatacloud.org. That email is not used anymore. We were looking to get the recent receipt of our purchase and also wanted to change that default email address to cdis-sys(a)lists.uchicago.edu. So we can receive invoices for our next purchases. Thanks! Regards Renuka Arya

3 3

Help with alerts for CISCO ASA IPSEC VPNS on Observium GUI of Community version
by Muhammad Waqas 19 Jul '22

19 Jul '22

I am new to Observium community, as i recently installed observium community version on EC2 instance and i want to originate the Alerts if there is an outage on Cisco ASA IPSEC VPNS so how do i configure the alerts if you can help me with all the settings in the Alert checker.It will be really helpful as i found it very hard to configure alerts Checker IPSEC SITE TO SITE VPN Alert Checker configuration required on GUI ? BR, Muhammad Waqas

4 3

IPv6 total graphs
by Matteo Sgalaberni 18 Jul '22

18 Jul '22

Hello, I'm using the Port description Parsing to aggregate graphs in the section "Transit" and "Core". It's very useful so I can know the total traffic that is forwarded on my network. On all devices I have also the IPv6 graphs inside the device interface. Question1) I would like to see the total traffic differentiated by ipv4/ipv6 on the same way of tab "Transit/Core". I want to know the total traffic IPv6 that is forwarded globally or by transits. Question 2) The graph "Device total traffic in bits/sec." report the total traffic I immagine. Is is possible to have that total traffic of the device differentiated by ipv4/ipv6? Thanks Matteo

1 0

Help Request
by Matthew Haney 18 Jul '22

18 Jul '22

I'm not sure if this is the correct manner, but I'm looking for some kind of support. We are using Observium with ops genie, and around March of this year our Alerts are way less than normal. We'd get 10-25 a day, no almost nothing. I have 0 background in any database knowledge, and can really only fumble my way through Linux commands.

1 0

FDB devices 3Com
by Arnoldo Vidal Bravo 13 Jul '22

13 Jul '22

Hi, in our work we have yet many devices 3Com 4210, 3com 4210 Poe and 3com 4500. On this devices we can't get FDB table, can't search a MAC Address on fastly to know where is a PC connected. how i can solve this? -- Saluda cordialmente

2 1

Windows Services
by Stuart Dyer 11 Jul '22

11 Jul '22

Hi Everyone, I'm on an old build of the community edition, 20.9.10731 (22nd September 2020). Noted in the demo on the website Observium can monitor windows services on windows servers. If I upgrade to the latest community edition does that come with the ability to monitor windows services or do I need to go to the paid edition ? if so can I use an alert checker to send an email if a specific windows service changes its status from running to anything other than running ? Regards, Stuart Dyer IT Administrator PTO: 19th August 2022 to 29th August 2022 Phone: +61 2 8020 2063 | E-mail: stuart.dyer(a)innovit.com<mailto:stuart.dyer@innovit.com> [innovit-logo (002) trans 2018] Bringing quality to Master Data MLC Centre, Level 56 19-29 Martin Place <https://goo.gl/maps/2yiiJ2YC4H9SBjYX6> Sydney NSW 2000<https://goo.gl/maps/2yiiJ2YC4H9SBjYX6> Tel: +612 8020 2000 Fax: +612 8020 2099 Web: www.innovit.com<http://www.innovit.com/> Australasia | North America | Europe Follow us on LinkedIn<https://www.linkedin.com/company/innovit-australia-pty-ltd?trk=public_profi…> This electronic mail is solely for the use of the addressee and may contain information, which is confidential or privileged. If you receive this electronic mail in error, please delete it from your system immediately and notify the sender by electronic mail or using any of the following contact details.

2 4

Re: [Observium] observium Digest, Vol 140, Issue 9
by Sandoiu Mihai 11 Jul '22

11 Jul '22

Found it, fixed it https://observium.observium.narkive.com/vnZ2kHpr/ios-xr-snmp-server-context… Working like a charm Mihai

4 10

Re: [Observium] Dashboard Rotation
by Mati 05 Jul '22

05 Jul '22

Hello, I was wondering if it is possible to configure observium with several dashboards and after every 15 seconds have the dashboard change to a different configuration? So, for example, on Dashboard 1 i have all the bandwidth graphs and on Dashboard 2 all the alerts and event logs, the dashboard will automatically change every 15 seconds or so... Thanks in advance

3 5

Distributed Polling
by Milton Ngan 05 Jul '22

05 Jul '22

Are many people using Distributed Polling? We are just playing around with it now. How many devices can you typically poll per thread in under 5 minutes? Some of this is also a function of how much latency you have between your pollers and your devices and how "slow" your devices are. But we are having to throw a lot threads (>200) at this to ensure we get our 1200+ devices polling under 5 minutes. The RRD and DB backends are not the bottleneck, it is purely the latency of the SNMP polling we need to overcome. The longest devices take between 150-200s depending on what else is hitting it at the time (e.g discovery + poller). So we need a fair number threads just to get these out of the way. I was wondering if sorting the most expensive devices first could help avoid getting two slow devices back to back. Also, it would be nice to have the system use a queue to schedule the work rather than a hard partition. This avoids the problem of losing 1/Nth of your devices when you lose a poller. With a queue you would just lose 1/Nth of the threads. If you had enough spare capacity you could ride through the downtime of a single poller. Cheer Milton

2 1

Network Traffic Map is not working any more - error 500
by Henrik Aarfeldt 17 Jun '22

17 Jun '22

Hello, The new Network Traffic Map did work the other day - great. Yesterday it stopped working in our installation (22.6.12145) with an error 500. I was wondering if it's our installation that's the problem, or an issue with Observium code ? I think it's a beta function - just wanted to inform. -- Med venlig hilsen | Best regards | Mit freundlichen Grüßen | Cordialement | आपकी ईमानदारी से Henrik Aarfeldt Drift > Driftsstyring > Overvågning Overvågning + SårbarhedsKortlægning + SvartidsMålinger + NetværksKvalitetsMålinger + Elastic. Mobil: +45 2494 8281 Mail: Henrik.Aarfeldt(a)RegionH.dk Region Hovedstaden Center for It og Medicoteknologi, CIMT Borgervænget 7, 3. sal 2100 København Ø Bliv vores nye kollega i et spændende miljø. https://candidate.hr-manager.net/ApplicationInit.aspx?cid=342&ProjectId=241… ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

3 5

PBX monitoring
by Luis Olavarrieta 13 Jun '22

13 Jun '22

Hi guys, is anyone monitoring VoIP PBX? SIP trunks? Which brands are you monitoring? What info are you able to get? I need to monitor some UNIFY (it used to be Siemens) and they have the MIBS available in their partner portal, how do you add them?? Regards, Luis

1 0

Timeticks in Custom OID
by Philipp Helo Rehs 09 Jun '22

09 Jun '22

Hello, i would like to monitor dot1dStpTimeSinceTopologyChange (numeric oid 1.3.6.1.2.1.17.2.3.0) which is a Timetick. I have tried it as Gauce and also as Counter but always gives Draw Errors and not values. Do you have any idea how to do this? Kind regards Philipp -- Zentrum für Informations- und Medientechnologie Kompetenzzentrum für wissenschaftliches Rechnen und Speichern Heinrich-Heine-Universität Düsseldorf Universitätsstr. 1 Raum 25.41.00.51 40225 Düsseldorf / Germany Tel: +49-211-81-15557

2 1

Custom OIDS and billing
by David Milton 07 Jun '22

07 Jun '22

Hello, We are using the Juniper DCU MIB to track member traffic for billing purposes. We have two upstream transit providers and have created custom OID entries for each member and transit provider for IPv4 and IPv6. The end result is four custom OIDs per member. Ideally we would like to use the traffic accounting module and assign the four custom OID graphs to one bill but can’t figure out how. Is there a way to combine the four OIDs into a single stacked graph so we can see the aggregate of all traffic to both providers? Is there an alternative way to do this short of doing it manually with rrd? Lastly, is there any planned support for the Juniper DCU MIB so we can use this to monitor members transit traffic? Thanks, Dave Milton SRNet Operations

2 3

question
by Aleksander 07 Jun '22

07 Jun '22

is it ok? [image: image.png]

3 2

reports?
by Arnoldo Vidal Bravo 06 Jun '22

06 Jun '22

hi, How i can get a daily report of devices available (mail, pdf or something)? I mean i want get a report of cpu state (load %, available) of eacheone, every day. It is possible? -- Saluda cordialmente

2 4

PHP 8.1 & CE 22.5
by Mark Kamichoff 05 Jun '22

05 Jun '22

Hi - I had a happy persona/home Observium CE 19.x install on Debian (testing) running w/MySQL 5.5 and PHP 7.0 that I finally decided to upgrade to MariaDB 10.6 / PHP 8.1 and am running into some issues. 1) I did the PHP 8.1 upgrade first without touching anything else. I started getting the following: % /opt/observium/discovery.php -u PHP Fatal error: Uncaught ValueError: mysqli_query(): Argument #2 ($query) cannot be empty in /opt/observium/includes/db/mysqli.inc.php:291 Stack trace: #0 /opt/observium/includes/db/mysqli.inc.php(291): mysqli_query() #1 /opt/observium/includes/db.inc.php(225): dbCallQuery() #2 /opt/observium/includes/sql-config.inc.php(97): dbQuery() #3 /opt/observium/discovery.php(19): include('...') #4 {main} thrown in /opt/observium/includes/db/mysqli.inc.php on line 291 I get something similar in the web interface: [Sun Jun 05 14:59:53.435049 2022] [php:error] [pid 3255678] [client 2620:6:2003:105:2d8:61ff:fe0f:853:54778] PHP Fatal error: Uncaught ValueError: mysqli_query(): Argument #2 ($query) cannot be empty in /opt/observium/includes/db/mysqli.inc.php:291\nStack trace:\n#0 /opt/observium/includes/db/mysqli.inc.php(291): mysqli_query()\n#1 /opt/observium/includes/db.inc.php(225): dbCallQuery()\n#2 /opt/observium/includes/db/mysqli.inc.php(391): dbQuery()\n#3 /opt/observium/includes/common.inc.php(176): dbFetchRow()\n#4 /opt/observium/includes/common.inc.php(300): get_obs_attrib()\n#5 /opt/observium/includes/sql-config.inc.php(75): get_db_version()\n#6 /opt/observium/html/index.php(13): include('...')\n#7 {main}\n thrown in /opt/observium/includes/db/mysqli.inc.php on line 291 2) I decided to upgrade to Observium CE 22.5. No change. I even cleaned up my config.php and removed some obsolete items. 3) I upgraded MySQL 5.5 -> MariaDB 10.6. No change. The CE 22.5 announcement indicated PHP8 should be supported now. However, I'm wondering if that doesn't include PHP 8.1. Does anyone have CE 22.5 running successfully on Debian with PHP 8.1? If so, did you have to tweak anything to get it to work? If there's something obvious in the docs I've missed please just post a link and indicate RTFM ;) Thanks in advance! Some info: (atlantis:14:56:EDT)% env php --version PHP Warning: PHP Startup: ^(text/|application/xhtml\+xml) (offset=0): unrecognised compile-time option bit(s) in Unknown on line 0 PHP 8.1.5 (cli) (built: Apr 21 2022 09:51:30) (NTS) Copyright (c) The PHP Group Zend Engine v4.1.5, Copyright (c) Zend Technologies with Zend OPcache v8.1.5, Copyright (c), by Zend Technologies (atlantis:14:56:EDT)% dpkg -l | grep -i php8 ii libapache2-mod-php8.1 8.1.5-1 amd64 server-side, HTML-embedded scripting language (Apache 2 module) ii php8.1 8.1.5-1 all server-side, HTML-embedded scripting language (metapackage) ii php8.1-apcu 5.1.21+4.0.11-7 amd64 APC User Cache for PHP ii php8.1-bcmath 8.1.5-1 amd64 Bcmath module for PHP ii php8.1-cli 8.1.5-1 amd64 command-line interpreter for the PHP scripting language ii php8.1-common 8.1.5-1 amd64 documentation, examples and common module for PHP ii php8.1-curl 8.1.5-1 amd64 CURL module for PHP ii php8.1-gd 8.1.5-1 amd64 GD module for PHP ii php8.1-mbstring 8.1.5-1 amd64 MBSTRING module for PHP ii php8.1-mysql 8.1.5-1 amd64 MySQL module for PHP ii php8.1-opcache 8.1.5-1 amd64 Zend OpCache module for PHP ii php8.1-readline 8.1.5-1 amd64 readline module for PHP ii php8.1-xml 8.1.5-1 amd64 DOM, SimpleXML, XML, and XSL module for PHP (atlantis:14:56:EDT)% dpkg -l | grep -i mariadb ii libmariadb3:amd64 1:10.6.7-3 amd64 MariaDB database client library ii mariadb-client-10.6 1:10.6.7-3 amd64 MariaDB database client binaries ii mariadb-client-core-10.6 1:10.6.7-3 amd64 MariaDB database core client binaries ii mariadb-common 1:10.6.7-3 all MariaDB common configuration files ii mariadb-server 1:10.6.7-3 all MariaDB database server (metapackage depending on the latest version) ii mariadb-server-10.6 1:10.6.7-3 amd64 MariaDB database server binaries ii mariadb-server-core-10.6 1:10.6.7-3 amd64 MariaDB database core server files (atlantis:14:56:EDT)% - Mark -- Mark Kamichoff prox(a)prolixium.com https://www.prolixium.com/

2 1

Juniper DCU MIB
by David Milton 04 Jun '22

04 Jun '22

Helo, We are using the Juniper DCU MIB to track member traffic for billing purposes. We have two upstream service providers and have created custom OID entries for each provider for IPv4 and IPv6 and each member. That gives us 4 custom OIDs per member. I was hoping to use the traffic accounting module and assign the 4 custom OID graphs to one bill but can’t figure out how. Another option would be to take the four graphs and produce a stacked graph containing the 4 graph values. Or would a group work? Is what I want to do possible with Observium? Is there any planned support for the Juniper DCU MIB so we can use this to monitor members transit traffic? Thanks, Dave.

1 0

Windows Server Unknown Processor Type
by greggy862 03 Jun '22

03 Jun '22

Hello, How can I solve Unknown Processor type for my windows servers? Regards, Greg

3 3

Alert emails from pollers
by Lars Joergensen 02 Jun '22

02 Jun '22

Hi A new discovery from our partitioned pollers today: Alert emails are sent out from the poller, not the main Observium instance. We can work around it, but since we have pollers in some pretty firewalled networks, it's going to be an effort. We always thought of pollers as just data collection agents. Can this behavior be changed in the configuration somewhere, or is it just the way it works? Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

3 3

Issue with Didactum device (after firmwareupdate, generic device)
by Thomas Stather 02 Jun '22

02 Jun '22

Hi We are running Observium Professional r12000 Recently, we upgraded the firmware of one of our Didactum sensors and noticed, that after the firmware upgrade, Obersvium handled it as a generic device instead with all sensors beeing removed. 3d 16h 50m it-temp-002 <https://observium.mpimf-heidelberg.mpg.de/device/device=214/> OS changed: didactum-ems -> generic The sysObjectID is .1.3.6.1.4.1.46501 and according to the following ticket, it should be working from r11479 onwards https://jira.observium.org/browse/OBS-3814 What are we doing wrong here? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 6

troubble in map info
by Arnoldo Vidal Bravo 01 Jun '22

01 Jun '22

Hi, we are running observium 22.2.11868 (stable), and set location to many places. i'm testing test_geo.php but i get REQUEST[ https://nominatim.openstreetmap.org/search?q=sausalito&addressdetails=1&for… ] REQUEST STATUS[FALSE] REQUEST RUNTIME[0.5921s] RESPONSE CODE[408 Request Timeout] Geocoding ENABLED, try detect device coordinates: by FORWARD query (API: OPENSTREETMAP, sysLocation: sausalito) - GEO API REQUEST: https://nominatim.openstreetmap.org/search?q=sausalito&addressdetails=1&for… +---------------+-----+-----+---------+-------+--------+------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Geo: API | Lat | Lon | Country | State | County | City | Error | +---------------+-----+-----+---------+-------+--------+------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | openstreetmap | - | - | - | - | - | - | REQUEST[ https://nominatim.openstreetmap.org/search?q=sausalito&addressdetails=1&for…] REQUEST STATUS[FALSE] REQUEST RUNTIME[0.5921s] RESPON | | | | | | | | | SE CODE[408 Request Timeout] | +---------------+-----+-----+---------+-------+--------+------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ i goto same url requested and work fine... what's worng? warnings is not showed in map -- Saluda cordialmente

2 1

Pollers not picking up orders
by Lars Joergensen 01 Jun '22

01 Jun '22

Hey list I think we discussed this before, but I forget the answer and my searching skills fail me. We have several pollers returning data to a main instance. When we create new devices and tell them to be handled by for example "poller2", we can see that the order to do so is created in the database. But it's never picked up by the poller. Is there a cronjob I need to set up to fix this? [cid:image001.png@01D86B97.036B3160] Best regards Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

4 16

Device neighbours map drawing
by Henrik Aarfeldt 27 May '22

27 May '22

Hi there, We have been using Observium for many years (Subscription version) Recently the devices neighbours map has been unusable, because it has been drawn in vertical, which makes in extremely small (like 8mm height) Normally it has been drawn in horizontal, and can be used with many neighbours. Is there a setting somewhere, so it can be tilted and usable again ? -------------------------------------------------------------------- Version Information Observium 22.5.12042 (24th May 2022) OS Linux 5.4.0-110-generic [amd64] (Ubuntu 20.04) Apache 2.4.41 (Ubuntu) PHP 7.4.3 (OPcache: ENABLED) (Memory: 128MB) Python 3.8.10 MySQL 8.0.29-0ubuntu0.20.04.3 (extension: mysqli 7.4.3) SNMP NET-SNMP 5.8 RRDtool 1.7.2 Fping 4.2 (IPv4 and IPv6) -- DB size 679MB RRD size 122GB Devices 379 Ports 37794 IPv4 Addresses 3022 IPv4 Networks 4817 IPv6 Addresses 25 IPv6 Networks 1 Services Applications 0 Processors 1540 Memory pools 1135 Storage Entries 3 Disk I/O Entries 0 HR-MIB Entries 925 Entity-MIB Entries 65306 Syslog Entries 0 Eventlog Entries 1009110 Sensors 1844 Printer Supplies 0 Netscaler VServers 0 Netscaler Services 0 Virtual Machines 0 IP SLAs 170 -- Med venlig hilsen | Best regards | Mit freundlichen Grüßen | Cordialement | आपकी ईमानदारी से Henrik Aarfeldt Drift > Driftsstyring > Overvågning Overvågning + SårbarhedsKortlægning + SvartidsMålinger + NetværksKvalitetsMålinger + Elastic. Mobil: +45 2494 8281 Mail: Henrik.Aarfeldt(a)RegionH.dk Region Hovedstaden Center for It og Medicoteknologi, CIMT Borgervænget 7, 3. sal 2100 København Ø ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

3 3

probes alert boxes
by Arnoldo Vidal Bravo 26 May '22

26 May '22

Hi, I can see an alert box when a probe alert? How? -- Saluda cordialmente

2 1