September 2022 - observium - lists.observium.org

Device first discovery date
by Attila Nagy 09 Oct '25

09 Oct '25

Hi Everyone! Is there a way to find out the date of the "first contact" with a device from Observium? I mean for example the date when the first discovery was run on a specific device, or something like this? (Currently the device's event log runs out after half a year.) Any ideas? Regards, Tylla

4 5

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

5 9

User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

2 2

How to add a device which only responds to ping/icmp?
by Thomas Stather 22 Aug '24

22 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

10 15

Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

6 7

web console logon issue
by Matthew Cotter 12 Nov '22

12 Nov '22

Greetings, I recently ran into a problem with logging into the web portal for Observium. I enter the user name and password, and nothing happens, Has anyone run into this? I have run all updates and maintenance I could find on the support site with no luck. Thank you Matt Matthew Cotter Network Administrator Boston Inc. dba Furniture & ApplianceMart | Ashley HomeStore 2404 W, Beltline Hwy Madison, WI 53713 (p) 608-277-7700 (e) Matt.Cotter(a)BostonFAM.com BostonFAM.com<http://www.BostonFAM.Com> | AshleyHomestores.com<https://www.ashleyfurniturehomestore.com> | furnitureappliancemart.com<https://www.furnitureappliancemart.com/> [FAM Stores] "Improving the quality of people's lives by making amazing rooms together!" Central Wisconsin Area - Marshfield | Rhinelander | Stevens Point | Wausau Fox Valley Area - Appleton | Green Bay | Oshkosh Madison Area - Madison East | Madison West | Janesville Milwaukee Area - Greenfield | Kenosha | Pewaukee | Richfield All locations owned & operated by Boston Inc. This e-mail contains privileged and confidential information intended only for the use of Boston Inc. or one or more of its employees. If the reader of this e-mail is not the intended recipient, please be advised that any retention, dissemination, or copying of this e-mail is strictly prohibited and may result in legal action. If you have received this e-mail in error, please immediately notify the sender by e-mail and delete the original e-mail from your mailbox.

3 8

"reset limits" doesn't work with one switch
by Wiethoff, Helge 10 Nov '22

10 Nov '22

Hi everyone, I have a problem with the "reset limits" function: On a device with many sensors (305) I can't recalculate the limits using "reset limits" in the device-preferences. Normally a note with the message appears: "Reset limits for Current sensor foo"; they will be recalculated on the next discovery run." But with this device this message does not appear. Of course I don't know if it has to do with the number of sensors but it is the only device where the problem occurs. Can I reset the limit values directly via the database? Thanks! Helge

4 4

Lots of errors "Deadlock found when trying to get lock; try restarting transaction"
by Thomas Stather 07 Nov '22

07 Nov '22

Hi We are running Observium Professional r12071 OS: Ubuntu 18.04 LTS MySQL: 5.7.38-0ubuntu0.18.04.1 In our /opt/observium/logs/db log, we are seeing a lot of these messages (approx. every minute). --- [2022/07/26 09:23:54 +0200] poller.php(3889): Failed dbQuery (#1213 - Deadlock found when trying to get lock; try restarting transaction), Query: INSERT INTO `vlans_fdb` (`fdb_id`,`port_id`,`fdb_status`,`fdb_port`,`fdb_last_change`,`deleted`) VALUES 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ON DUPLICATE KEY UPDATE `fdb_id`=VALUES(`fdb_id`),`port_id`=VALUES(`port_id`),`fdb_status`=VALUES(`fdb_status`),`fdb_port`=VALUES(`fdb_port`),`fdb_last_change`=VALUES(`fdb_last_change`),`deleted`=VALUES(`deleted`) --- Does somebody have a clue how this can be fixed? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 8

Same Subnet devices
by Arrigo 13 Oct '22

13 Oct '22

Hi All. Is there a way to disable same subnet devices shown in port list: Since we have lots of devices with identical LAN network, list on the right of the page can be very long (and useless, btw ...). Thanks, Arrigo.

5 12

Graph Gaps and Scaling questions
by Daniel Benson 11 Oct '22

11 Oct '22

list, I have been working all angles to scale my observium CE instance running well but seem to be failing. By failing I am referring to the classic gaps in graphs for all my devices. I am running on esxi with 16 cores @ 2.40GHz, 16G of ram, SSD SAS Raid and continue to have gaps. Most recently I have pushed sql to its own instance in hopes of working around potential IO issues but that didnt help. What I do see is that my ram use is very high, I am guessing from the discovery process twice a day. When my ram use is lower throughout the day, I have no gaps. I am monitoring 6000ports on 190 devices. Should I be using north of 16G of ram in my env? I am happy to add more but all my reading indicates that observium is not RAM intense. My last attempt will be to move the RRDs to a ram disk but my RRDs are almost 16G at this time which I am guessing is part of the problem. Maybe it is time to clean house. Any insight would be appreciated. db

4 3

Temperature sensor question
by Kleber Cristiano Santilli Coelho 30 Sep '22

30 Sep '22

Good Morning! I hope you're all well. I apologize if the question is inappropriate. I'm developing an IOT module and I use the "ENTITY" MIB for the sensors. I saw that Observium handles this MIB automatically, using the entPhySensorType OID to distinguish the sensor types and it works great, except for the temperature sensor, entPhySensorType value 8. I would like to understand if this has any special reason to adapt my code. Thank you, congratulations on the software. -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

3 10

APC's universal I/O (UPS temp/humidity sensors) not showing in
by Steve Costaras 26 Sep '22

26 Sep '22

Have observium polling various APC ups's (AP9631 NMC cards). Observium correctly polls the battery temperatures, but when adding in probes to the universal I/O ports on the AP9631 (just trying with the temp sensor currently) I do not see the data being plotted on observium. Is this supposed to work? I don't have the humidity sensor currently (was trying to test with the temp sensor first before buying the temp/humidity combined sensors for the units). Would really like to get this data tracked for environmental data logging per rack (have a ups per rack). The data does show up in an snmpwalk: # snmpbulkwalk -v2c -c xxx yy.yy.yy.yy .1.3.6.1.4.1.318.1.1.25.1 iso.3.6.1.4.1.318.1.1.25.1.1.0 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.1.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.1.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.2.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.2.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.3.1.1 = STRING: "Port 1 Temp 1" iso.3.6.1.4.1.318.1.1.25.1.2.1.3.2.1 = STRING: "Port 2 Temp 2" iso.3.6.1.4.1.318.1.1.25.1.2.1.4.1.1 = STRING: "Port 1" iso.3.6.1.4.1.318.1.1.25.1.2.1.4.2.1 = STRING: "Port 2" iso.3.6.1.4.1.318.1.1.25.1.2.1.5.1.1 = INTEGER: 75 iso.3.6.1.4.1.318.1.1.25.1.2.1.5.2.1 = INTEGER: 90 iso.3.6.1.4.1.318.1.1.25.1.2.1.6.1.1 = INTEGER: 24 (Port 1 temp 1 sensor in C) iso.3.6.1.4.1.318.1.1.25.1.2.1.6.2.1 = INTEGER: 32 (port 2 temp 2 sensor in C) iso.3.6.1.4.1.318.1.1.25.1.2.1.7.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.2.1.7.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.2.1.8.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.2.1.8.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.2.1.9.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.9.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.2.1.10.1.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.2.1.10.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.3.0 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.4.1.1.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.1.2.1 = INTEGER: 2 iso.3.6.1.4.1.318.1.1.25.1.4.1.2.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.2.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.3.1.1 = STRING: "Port 1 Temp 1" iso.3.6.1.4.1.318.1.1.25.1.4.1.3.2.1 = STRING: "Port 2 Temp 2" iso.3.6.1.4.1.318.1.1.25.1.4.1.4.1.1 = STRING: "Port 1" iso.3.6.1.4.1.318.1.1.25.1.4.1.4.2.1 = STRING: "Port 2" iso.3.6.1.4.1.318.1.1.25.1.4.1.5.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.5.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.6.1.1 = INTEGER: 10 iso.3.6.1.4.1.318.1.1.25.1.4.1.6.2.1 = INTEGER: 10 iso.3.6.1.4.1.318.1.1.25.1.4.1.7.1.1 = INTEGER: 40 iso.3.6.1.4.1.318.1.1.25.1.4.1.7.2.1 = INTEGER: 40 iso.3.6.1.4.1.318.1.1.25.1.4.1.8.1.1 = INTEGER: 60 iso.3.6.1.4.1.318.1.1.25.1.4.1.8.2.1 = INTEGER: 60 iso.3.6.1.4.1.318.1.1.25.1.4.1.9.1.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.9.2.1 = INTEGER: 0 iso.3.6.1.4.1.318.1.1.25.1.4.1.10.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.10.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.11.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.11.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.12.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.12.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.13.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.13.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.14.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.14.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.15.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.15.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.16.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.16.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.17.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.17.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.18.1.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.18.2.1 = INTEGER: -1 iso.3.6.1.4.1.318.1.1.25.1.4.1.19.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.19.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.20.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.20.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.21.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.21.2.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.22.1.1 = INTEGER: 1 iso.3.6.1.4.1.318.1.1.25.1.4.1.22.2.1 = INTEGER: 1

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HP A7510 JD238B and FDB count
by Kleber Cristiano Santilli Coelho 19 Sep '22

19 Sep '22

Hello everyone, everything good? I have an HP A7510 JD238B core switch that is not generating the FDB count graph in the observium. Does anyone have any tips for it to work? In the graphs section, the fdb_count graph does not appear. Thanks, -- Kleber Coelho Campus Fernando Costa Universidade de São Paulo (19) 3565-4321

1 0

Distro version changing continuously
by Simone Montagnani 19 Sep '22

19 Sep '22

Hi all, I'm writing because after the latest update I'm noticing that a lot of my servers Linux , specifically CentOS servers, are umping in the event log from CentOS to Redhat and viceversa. Is there something I can do to avoid this ? Simone

2 2

Huawei 6851 CPU Monitoring
by Farshid Abediny 14 Sep '22

14 Sep '22

Hello, My observium can not monitor Huawei 6851 CPU usages, is there any special settings for this? Thank you.

1 0

Huawei 6851
by Farshid Abediny 12 Sep '22

12 Sep '22

Hello, We have a pair of huawei 6851 but observium can not monitor the interface vlan traffics, What is the problem and how can we solve this problem? Thanks.

2 2

upgrading older versions
by Helmut Fritz 11 Sep '22

11 Sep '22

Hello, We have an instance of Observium running on Ubuntu 16.04. I would like to bring this OS somewhat current, say to 20.04 or maybe even 22.04. At the same time, our Observium version on this is 20.1.10233. Would there be an issue upgrading the OS with the current version of Observium running on them? I know a fresh install would be best, but then what is the migration procedure? Are all alerts and configurations moved in the migration (I would assume so, but want to understand this as it is a lot of work to recreate all of this). Is there an issue going in one jump from 20.1.10233 to latest, or should this be done in stages? Should Observium or the OS be dealt with first (concerned about php/mysql versions matching Observium versions, etc)? We are a Pro subscriber if it matters. Thx!

2 4