October 2023 - observium - lists.observium.org

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

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How to add a device which only responds to ping/icmp?
by Thomas Stather 23 Aug '24

23 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

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Observium doesn't show interfaces within VPRN on Nokia routers
by Tao Zhang 21 Aug '24

21 Aug '24

Hi Observium team, We are using Observium as a main tool to monitor our router interfaces and collect SNMP stats. We recently replaced our Juniper routers with Nokia SR 7750. We noticed that Observium doesn't work very well with Nokia routers. Observium can only show the interfaces in the master instance, not the interfaces within VPRN or VPLS instances (Nokia call those interfaces SAPs). To be able to see interfaces within VPLS or VPRN, we need to enable two other MIBs, TIMETRA-SAP-MIB and TIMETRA-VRTR-MIB. We are not sure how to enable those two MIBs. Do we need to add them manually? This is the MIBs enabled on the Nokia router (default). [cid:ece89bfc-3ae2-4dcd-9c7c-641c3978f803] Any suggestion is greatly appreciated. Thanks, Tao

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Missing some nice stats from Cisco 9800 that I got from Cisco 5520
by andri＠harpa.is 12 Aug '24

12 Aug '24

Hi Our organization recently upgraded from Cisco 5520 WLC to Cisco 9800 WLC. In observium I get really good statistics about wireless client count and wireless ap count on the 5520 but not on the 9800. I am not sure if this is something on observium side or cisco side. But I wanted to ask if anyone has the same issue and if they found a solution. Or maybe this is just something that needs to be added. Please let me know if there is any further information I can submit. Best regards Andri

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Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

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PowerDNS Recursive Server application
by Kevin Riahi 17 Jan '24

17 Jan '24

What is the process for support on applications for observium subscribers? In this case the PowerDNS Recursive Server application. Should we reach out to the original author. In this case the script is very simple and it seems it has no documented authors. The issue is the script is no longer working even though it was in the past. It may be because PowerDNS Recursive Server 4.8 has made permission changes to /var/run/pdns-recursor/pdns_recursor.controlsocket Testing the script /usr/lib/observium_agent/local/powerdns-recursor and it will execute with below error. <<<app-powerdns-recursor>>> Fatal: Unable to connect to remote '/var/run/pdns-recursor/pdns_recursor.controlsocket': Permission denied Here is the powerdns-recursor script . #!/bin/sh recctrl=`which rec_control` if [ $? -eq 0 ] then echo '<<<app-powerdns-recursor>>>' $recctrl get-all fi TIA Kevin

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Questions about Observium Enterprise Support
by Johan Carlander 31 Oct '23

31 Oct '23

Hi, I’ve been trying to find more detailed info about Observium Enterprise Support, does anyone here has such an agreement and can share the details? All I can find on the web page says: “Included Enterprise-grade email & live support: Yes, 10 hours” So I take it that means that up to 10 hours of live support is included, what will be the cost per hour for support after those 10 hours? I cannot find any definition of what live support is, I would guess that it means some sort of online meeting with screen sharing but it would good to have it in writing so we know what to expect. Is there any SLA for response time for new support tickets, for example within 4 hours or Next Business day? Thanks in advance. BR, Johan Carlander Senior consultant Mobile: +46 733 300 700 Email: johan(a)drivenbydata.se<mailto:johan@drivenbydata.se> Driven By Data AB, Dalagatan 25, 113 24, Stockholm drivenbydata.se<http://drivenbydata.se/>

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EqualLogics Volume Monitoring
by cwager＠communicationsmuseum.org.uk 31 Oct '23

31 Oct '23

Good Afternoon, I have been setting up Observium, which I am relatively new to, and am not sure how to monitor the volumes of the EqualLogic Storage Array, Observium has detected it and provided sensors for the Physical Disk, fan, Controllers, and so on but no volumes are picked up. According to the following link, there are MIBs for this. https://mibs.observium.org/mib/EQLVOLUME-MIB/ If I SNMPWALK the OID's then I get the expected data, would it be possible for someone to advise how I may go about getting this data to be shown in Observium itself? Thanks Chris

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WMI monitoring
by Luis Olavarrieta 30 Oct '23

30 Oct '23

Team, i’ve been trying to add my servers with WMI with no success. Im running the query like this root@visum-fumpm:~# wmic -U [ad/]soporte%PASSWORD. //ad.fqdn.org "select * from Win32_ComputerSystem" and I get this error message: [librpc/rpc/dcerpc_connect.c:337:dcerpc_pipe_connect_ncacn_ip_tcp_recv()] failed NT status (c00000b5) in dcerpc_pipe_connect_ncacn_ip_tcp_recv [librpc/rpc/dcerpc_connect.c:828:dcerpc_pipe_connect_b_recv()] failed NT status (c00000b5) in dcerpc_pipe_connect_b_recv [wmi/wmic.c:196:main()] ERROR: Login to remote object. NTSTATUS: NT_STATUS_IO_TIMEOUT - NT_STATUS_IO_TIMEOUT So I cant add it to my observium server with this configuration in the config.php file: $config['wmi']['domain'] = "ad.fqdn.org"; $config['wmi']['user'] = "soporte"; $config['wmi']['pass'] = "PASSWORD"; $config['poller_modules']['wmi'] = 1; I have tried with this “soporte” account and also directly with the administrator account with no success, same error message. Please advice. This email is confidential and / or may contain inside information. If you are not the addressee or authorized to receive your emails, you must NOT use, copy, disclose or take any action based on this email or any other information herein, please notify the sender immediately by reply this email and delete this email and its attachments.Privacy note a: www.wynnmex.com Este correo electrónico es confidencial y/o puede contener información privilegiada. Si usted no es su destinatario o no es alguna persona autorizada por éste para recibir sus correos electrónicos, NO deberá utilizar, copiar, relevelar o tomar ninguna acción basada en este correo o cualquier otra información incluida en el, favor de notificar al remitente de inmediato mediante el envío de este correo y borrar a continuación totalmente este correo y sus anexos. Consulta nuestro aviso de privacidad en:www.wynnmex.com

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