February 2023 - observium - lists.observium.org

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

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How to add a device which only responds to ping/icmp?
by Thomas Stather 23 Aug '24

23 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

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Missing some nice stats from Cisco 9800 that I got from Cisco 5520
by andri＠harpa.is 12 Aug '24

12 Aug '24

Hi Our organization recently upgraded from Cisco 5520 WLC to Cisco 9800 WLC. In observium I get really good statistics about wireless client count and wireless ap count on the 5520 but not on the 9800. I am not sure if this is something on observium side or cisco side. But I wanted to ask if anyone has the same issue and if they found a solution. Or maybe this is just something that needs to be added. Please let me know if there is any further information I can submit. Best regards Andri

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Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

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Observium stopped firing alerts to contacts
by Andrew Caplice 07 Mar '23

07 Mar '23

Hi all, I am having an issues where suddenly observium has stopped sending alerts to contacts. I have had PagerDuty up and running for almost a year and suddenly today we had a device go down and pager duty didn’t fire an alarm. As you can see below the device alarmed but there is not alert send message or the recovery. [cid:image007.png@01D94138.0CF0EC30] I have the device grouped in a group aptly named Access Switch. The alarm is configured as follows: [cid:image008.png@01D94138.67223790] I also have the pagerduty contact configured for this service. I have blanked the api key for security reasons. [cid:image009.png@01D94138.E250F230] Is there a process that handles contacts the needs to be restarted or am I missing something. No changes to my knowledge have been made to the configuration. As I stated earlier this has been working for close to a year. Any help would be appreciated. Thanks, Andrew [Woods Hole Oceanographic Institution]<https://www.whoi.edu/> Andrew Caplice | Senior Network Engineer Information Services p: (508) 289 2472<tel:(508)%20289%200000> c: (774) 722-2633 <tel:(508)%20289%200000> acaplice(a)whoi.edu<http://www.whoi.edu> [facebook]<https://www.facebook.com/WoodsHoleOcean> [twitter]<https://twitter.com/WHOI> [instagram]<https://www.instagram.com/whoi.ocean/> [YouTube]<https://www.youtube.com/user/WoodsHoleOceanInst> [linked in]<https://www.linkedin.com/school/woods-hole-oceanographic-institution/>

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Bug report: multiple devices API call breaks when filtering fields
by Corwin Ziegler Hunts 01 Mar '23

01 Mar '23

The multiple devices API call combined with field filtering fails for us in the latest stable release, revision 12520 from 2023-02-08. The API call responds with an HTTP 200 but the data contained in the response is incomplete. It worked when we were on revision 12342 from 2022-10-24. It still works if no filtering is requested. After experimenting further and looking at the code we found that the multiple devices API call can successfully be combined with filtering only if device_id is one of the requested fields. We suspect this broke in revision 12452. Works: GET /api/v0/devices/?type=firewall GET /api/v0/devices/?type=firewall&fields=status_type,device_id Fails: GET /api/v0/devices/?type=firewall&fields=status_type {"count":2,"status":"ok","devices":{"":{"status_type":"ok"}}} Corwin

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after update problem with location
by Arnoldo Vidal Bravo 01 Mar '23

01 Mar '23

Hi, after update i can't put a specific location. Geolocation is an option? observium to test [image: image.png] observium deployed [image: image.png] Geolocation tab is not displayed other thing all devices are show in 1 location. [image: image.png] -- Saluda cordialmente

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Problem with observium
by Arnoldo Vidal Bravo 01 Mar '23

01 Mar '23

Hi, We are using observium over a centos 7 (php 7.0.33), recently we are update our observium to 23.2.12520 (svn update) and we have a something problems on tables or alerts. On device properties -> ports, the items (vlan and physical interfaces) are showit order by ifIndex not by port name or description, screenshot a Aruba Procurve 2530 [image: image.png] pd: problem is the same migrating DB from previous version or deleting device. in the previous version (like 21.*) the table show data ordered by port name. -- Saluda cordialmente

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Add internal Observium MIBS to Discovery/Poll of a device | Observium Community Edition 23.1.12493
by Alisha Manuela Stutz 28 Feb '23

28 Feb '23

Hello all, When I do a snmpwalk in the CLI with the following parameters I see everything as it should be. ./snmpwalk -v3 -a SHA -A SHAPASS -x AES-256-C -X AES256PASS -l authPriv -u AUTHPRIVUSER FQDN -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp:/opt/observium/mibs/nokia:/opt/observium/mibs/alcatel:/opt/observium/mibs/alcatel-ent -m TROPIC-SYSTEM-MIB However, Observium only ever sees the following when doing a manual discovery in the CLI, and doesn't take everything into account because I can't specify the mibs and the corresponding mib file. ./discovery.php -h 137 -dd ... ... ##### Starting discovery run at 2023-02-24 13:04:57 ##### SQL[SELECT * FROM `devices` WHERE `disabled` = 0 AND `device_id` = '137' AND `status` = '1' AND `poller_id` = '0' ORDER BY `last_discovered_timetaken` ASC] ROWS[1] SQL RUNTIME[0.00030303s] CMD[/usr/bin/snmpget -v3 -l 'authPriv' -n '' -x 'AES-256-C' -X 'AES256PASS' -a 'SHA' -A 'SHAPASS' -u 'AUTHPRIVUSER' -Pud -OQUsn -m SNMPv2-MIB -M /opt/observium/mibs/rfc:/opt/observium/mibs/net-snmp 'udp':'FQDN':'161' .1.3.6.1.2.1.1.2.0 .1.3.6.1.2.1.1.3.0] CMD EXITCODE[0] CMD RUNTIME[0.0559s] STDOUT[ .1.3.6.1.2.1.1.2.0 = .1.3.6.1.4.1.7483.1.3.1.6 .1.3.6.1.2.1.1.3.0 = 7:2:50:08.76 ] SNMP STATUS[TRUE] ... ... So I added the following to the observium config file $os = "nokia-xwdm"; $config['os'][$os]['text'] = "Nokia xWDM"; $config['os'][$os]['type'] = "optical"; $config['os'][$os]['vendor'] = "Nokia"; $config['os'][$os]['icon'] = "optical"; $config['os'][$os]['sysObjectID'][] = ".1.3.6.1.4.1.7483.1.3.1.6"; $config['os'][$os]['sysDescr'][] = "/^Nokia 1830 PSS/"; $config['os'][$os]['mibs'][] = "TROPIC-SYSTEM-MIB"; In addition, I have created the following two files, as I understood it in the instructions of Observium. /opt/observium/includes/definitions/os/nokia.inc.php $os = "nokia-xwdm"; $config['os'][$os]['mibs'][] = "TROPIC-SYSTEM-MIB"; /opt/observium/includes/definitions/mibs/nokia.inc.php $mib = 'TROPIC-SYSTEM-MIB'; $config['mibs'][$mib]['enable'] = 1; $config['mibs'][$mib]['mib_dir'] = 'nokia'; $config['mibs'][$mib]['descr'] = 'The system MIB for Nokia network elements.'; Unfortunately this is not successful and I am going in circles, can someone please give me an example how I can do this correctly so that Observium either always considers all MIB files cleanly, or I explicitly respectively from the beginning cleanly correctly discovered without me having to make this assignment for the OS in the Observium configuration file. Best regards Alisha

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