August 2023 - observium - lists.observium.org

Device first discovery date
by Attila Nagy 09 Oct '25

09 Oct '25

Hi Everyone! Is there a way to find out the date of the "first contact" with a device from Observium? I mean for example the date when the first discovery was run on a specific device, or something like this? (Currently the device's event log runs out after half a year.) Any ideas? Regards, Tylla

4 5

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

2 2

How to add a device which only responds to ping/icmp?
by Thomas Stather 22 Aug '24

22 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

10 15

Missing some nice stats from Cisco 9800 that I got from Cisco 5520
by andri＠harpa.is 12 Aug '24

12 Aug '24

Hi Our organization recently upgraded from Cisco 5520 WLC to Cisco 9800 WLC. In observium I get really good statistics about wireless client count and wireless ap count on the 5520 but not on the 9800. I am not sure if this is something on observium side or cisco side. But I wanted to ask if anyone has the same issue and if they found a solution. Or maybe this is just something that needs to be added. Please let me know if there is any further information I can submit. Best regards Andri

4 6

Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

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PowerDNS Recursive Server application
by Kevin Riahi 17 Jan '24

17 Jan '24

What is the process for support on applications for observium subscribers? In this case the PowerDNS Recursive Server application. Should we reach out to the original author. In this case the script is very simple and it seems it has no documented authors. The issue is the script is no longer working even though it was in the past. It may be because PowerDNS Recursive Server 4.8 has made permission changes to /var/run/pdns-recursor/pdns_recursor.controlsocket Testing the script /usr/lib/observium_agent/local/powerdns-recursor and it will execute with below error. <<<app-powerdns-recursor>>> Fatal: Unable to connect to remote '/var/run/pdns-recursor/pdns_recursor.controlsocket': Permission denied Here is the powerdns-recursor script . #!/bin/sh recctrl=`which rec_control` if [ $? -eq 0 ] then echo '<<<app-powerdns-recursor>>>' $recctrl get-all fi TIA Kevin

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error on "Applications" in device settings
by Bryan Fields 01 Sep '23

01 Sep '23

I'm running 23.8.12912 (2nd August 2023), svn revision 12959 on Debian 12. This is the subscription version. When I go to edit a device and then the "Applications" tab I get an error of "Oops! Something went wrong." The below is a quote of the page with the detail errors: > Cannot increment array in /opt/observium/html/pages/device/edit/apps.inc.php:116 > #0: (unknown function) called at [/opt/observium/html/pages/device/edit/apps.inc.php:116] > 111: echo('<td class="text-center">' . generate_form_element($item) . '</td>'); > 112: //echo(" </td>"); > 113: echo(" <td>" . nicecase($app) . "</td>"); > 114: echo(" </tr>"); > 115: > 116: $row++; > 117: } > 118: } > 119: ?> > 120: </tbody> > 121: </table> > #1: include called at [/opt/observium/html/pages/device/edit.inc.php:119] > 114: $vars = get_vars('POST'); // Note, on edit pages use only method POST! > 115: $attribs = get_dev_attribs($device['device_id']); > 116: $model = get_model_array($device); > 117: > 118: register_html_resource('js', 'js/jquery.serializejson.js'); > 119: include($filename); > 120: } else { > 121: print_error('<h3>Page does not exist</h4> > 122: The requested page does not exist. Please correct the URL and try again.'); > 123: } > 124: > #2: include called at [/opt/observium/html/pages/device.inc.php:771] > 766: This device is being discovered now. Discovery started ' . format_unixtime($discovery_start) . ' (' . format_uptime(time() - $discovery_start) . ' ago).'); > 767: } > 768: } > 769: > 770: if (is_file($config['html_dir'] . "/pages/device/" . basename($tab) . ".inc.php")) { > 771: include($config['html_dir'] . "/pages/device/" . basename($tab) . ".inc.php"); > 772: } else { > 773: print_error('<h4>Tab does not exist</h4> > 774: The requested tab does not exist. Please correct the URL and try again.'); > 775: } > 776: > #3: include called at [/opt/observium/html/index.php:234] > 229: </div> > 230: </div> > 231: <div class="col-xl-8 col-lg-12">'; > 232: } > 233: > 234: include($page_file); > 235: echo '</div>'; > 236: } > 237: > 238: // Register default panel if custom not set > 239: if (!isset($GLOBALS['cache_html']['page_panel'])) { I checked the /opt/observium logs and didn't see anything that indicates the problem further. Does anyone know how to troubleshoot this or what this may be? Thanks, -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net

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APC EPDU1132M not showing power readings
by promise kumalo 29 Aug '23

29 Aug '23

Hello i am having trouble adding the new APC EPDU1132M to the observium. The device is being added and recognised as an APC PDU, but there are no power readings being recorded. i have added an old model APC AP7854 B2 to observium and its works perfectly, i can see the power readings. i am running obversium CE 23.1.12493.

2 1

How to filter only fibre network ports in an alert for link down?
by Thomas Stather 25 Aug '23

25 Aug '23

Hi, I want to create an alert for network ports that are down, but only associate the alert with fibre ports in our network infrastructure. I didn't find something like "ifPortType = fibre" or similar i can use. I could go with the interface speed but there could also be 1GBit fibre ports. How can i solve this? Best, Thomas -- Thomas Stather IT Services Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

2 1

APC Smart-UPS SRT 6000 Alerting
by Bryan Fields 24 Aug '23

24 Aug '23

Been working on getting this configured and my head around this alert. I've got it working to alert me of going on battery now, and if the batteries are marked as bad. This is specifically tested with an APC Smart-UPS SRT 6000, SKU: SRT6KXLT. I have three checks: 1: UPS on battery Test Condition: status_value eq 3 Association: Status Type in powernet-upsbasicoutput-state Device in $device 2: UPS battery needs replacing Test Condition: status_value ne 1 Association: Status Type in powernet-upsbatteryreplace-state Device in $device 3: UPS battery status Test Condition: status_value ne 2 Association: Status Type in powernet-upsbattery-state Device in $device I hope this will be helpful as I didn't see much come up in my searching before. -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net

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Re: my server freaks out sometimes!
by Tony Guadagno 22 Aug '23

22 Aug '23

Adam, I hear what you are saying about udp flooding...there are routers (no filters) in between but no firewalls. i don't see any indication in the logs that there are udp flooding issues...also, why only every couple of months? Why not every night? Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0] From: Adam Armstrong <adama(a)observium.org> Sent: Tuesday, August 22, 2023 12:14 PM To: Observium <observium(a)lists.observium.org>; Tony Guadagno via observium <observium(a)lists.observium.org> Cc: Observium Network Observation System <observium(a)observium.org>; Tony Guadagno <tonyg(a)guadagno.org> Subject: Re: [Observium] my server freaks out sometimes! This is likely a firewall or similar intervening device being unhappy at UDP volume and rate limiting. It's likely that your discovery run starts at midnight, so increases SNMP UDP traffic. adam. Tony Guadagno via observium wrote on 22/08/2023 14:01: * Hi, I am using the pro version Observium 23.8.12912 (stable)<https://www.observium.org/> I am having an issue where over the course of 2 hours (or so) all my devices go down and then up. It claims that it missed pings but there is no issue with any of the devices. This has happened to me 2 times in the past 3 months, both times starting at midnight. When I look in the event log, I am seeing some odd things on that date: [cid:image005.jpg@01D9D50B.B1A30DF0] First, notice that there are a bunch of snmp timeouts which do not occur on any other day. Also, it seems that all the devices have changes...again this does not happen on any other night. After the first incident I increased the RAM on the server thinking that it was constrained, but the poller info does not look bad: [cid:image006.jpg@01D9D50B.B1A30DF0] I would appreciate help in determining what to look at for the cause of this. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0] _______________________________________________ observium mailing list -- observium(a)lists.observium.org<mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave(a)lists.observium.org<mailto:observium-leave@lists.observium.org>

3 2

my server freaks out sometimes!
by Tony Guadagno 22 Aug '23

22 Aug '23

* Hi, I am using the pro version Observium 23.8.12912 (stable)<https://www.observium.org/> I am having an issue where over the course of 2 hours (or so) all my devices go down and then up. It claims that it missed pings but there is no issue with any of the devices. This has happened to me 2 times in the past 3 months, both times starting at midnight. When I look in the event log, I am seeing some odd things on that date: [cid:image004.jpg@01D9D4D7.42656A20] First, notice that there are a bunch of snmp timeouts which do not occur on any other day. Also, it seems that all the devices have changes...again this does not happen on any other night. After the first incident I increased the RAM on the server thinking that it was constrained, but the poller info does not look bad: [cid:image005.jpg@01D9D4D7.42656A20] I would appreciate help in determining what to look at for the cause of this. Thanks Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

3 2

Graphs not collecting data after a route reboot
by Shawn L 22 Aug '23

22 Aug '23

After having a Cisco ASR9001 router reboot over the weekend, some graphs are no longer displaying data and new graphs have been created. Some graphs like processors, memory, etc. are populating correctly, while others like traffic and ports are empty. This router has been in observium for years. The only thing that changed was a reboot over the weekend due to a power issue. No upgrades, changes, etc. In some cases, the "old" graph for an interface is showing nothing, but a new graph for that interface seems to have been automatically created and is now showing data. Is there any way to fix this? I could probably delete the device completely and re-add it, but I hate to loose all of the historical data from it. I can post links to screenshots to illustrate thanks

3 4

Graphs not collecting data after a route reboot
by Shawn L 22 Aug '23

22 Aug '23

2 1

How to exclude only one drive of a server from the alerts
by Thomas Stather 21 Aug '23

21 Aug '23

Hi, Observium Pro: 23.5.12837 We have one Windows Server monitored, which has a usb drive attached to it. I want to exclude only this drive from the hdd alert e-mails (it is full but thats not a problem), how can i do that, please? Best, Thomas -- Thomas Stather IT Services Please put it-help(a)mr.mpg.de always in CC, so that you can be helped as fast as possible. Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

3 2

test alert
by Arnoldo Vidal Bravo 21 Aug '23

21 Aug '23

How i can send a test alert, to check mail?. but all test conditions are false ./test_alert.php -a "id alert" -c "id contact" ? no works -- Saluda cordialmente

2 1

Frontpage custom mini graphs
by Wiethoff, Helge 19 Aug '23

19 Aug '23

Hi, I've been using the minigraphs [1] on the front page for quite a while and they haven't had to be changed for ages. But now I want to insert some new graphs and realise that this no longer works? Could it be that the documentation is old and that the creation of new minigraphs is no longer supported? regards Helge [1] https://docs.observium.org/config_options/#custom-mini-graphs

2 2

NetApp broken Harddisk not reported
by Marco Bungalski 18 Aug '23

18 Aug '23

Dear Team, we have monitored a NetApp FAS2554 with OnTap 9.7 and 12 installed HDDs. One HDD is broken, but no status was reported in Observium. Can someone help? Best Regards, Marco Bungalski

1 0

Fwd: Memory plots are mislabeled or incorrect in Observium
by NGS Webmaster 18 Aug '23

18 Aug '23

---------- Forwarded message --------- From: NGS Webmaster <ngs.webmaster(a)noaa.gov> Date: Fri, Jun 30, 2023 at 12:34 PM Subject: Memory plots are mislabeled or incorrect in Observium To: <observium-subscribe(a)lists.observium.org> Hello, The memory plots appear to be mislabeled in Observium. Below is a plot for one of our systems. [image: image.png] It reports that 32.19GB of memory is being used and that 5.67GB of memory is cached. However when I run the free -h command on the system the values for these fields are different. [image: image.png] This makes it difficult to accurately monitor the memory usage and setup accurate alerts for memory usage for systems. Can this bug be fixed? Our version information is below. [image: image.png] Thank you

2 3

How to exclude only one drive of a server from the hdd alerts
by Thomas Stather 16 Aug '23

16 Aug '23

Hi We have one Windows Server monitored, which has a usb drive attached to it. I want to exclude only this drive from the hdd alert e-mails (it is full but thats not a problem), how can i do that, please? Best, Thomas -- Thomas Stather IT Services Please put it-help(a)mr.mpg.de always in CC, so that you can be helped as fast as possible. Max-Planck Institut für medizinische Forschung Jahnstraße 29 69120 Heidelberg Room: U1.509 Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

1 0

Name description on alert boxes and mails
by Arnoldo Vidal Bravo 14 Aug '23

14 Aug '23

On the alerts boxes... how we can show port number and description or name? Some like this [image: image.png] pd: we are testing observium 23.8.12912. -- Saluda cordialmente

3 4

Unable to send notifications.
by sagar＠nstplnet.com 01 Aug '23

01 Aug '23

Hi Tam, We are facing notification related issue. We have created a port up/down alert in observium. It will be sending some switches port status only. Other switches will be showing in status as an unknown. But when we are seeing switch will be showing up & Realtime traffic also showing continuous. Please help us to resolve this issue. Our version is 23.1.12493 -- Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd

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