March 2024 - observium - lists.observium.org

Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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User access levels
by Tibor Marchyn 06 Dec '24

06 Dec '24

Hi, I have another beginner question please. I have setup Active Directory authentication, but how can I limit users to exact devices? I really do not want for some users to see anything else than they need to and all of them have level 1 access. And I can't see any option to limit them or assign user to device. Also it would be great to assign users to exact device group I have created. Thanks a lot Tibor

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Buy subscription via invoice / bank transfer ?
by anders.jonsson＠norconsult.com 21 Oct '24

21 Oct '24

Hello, Thanks for your excellent software. We are very interested in buying a Professional Subscription subscription (to begin with) but we don't have company issued cards and not allowed to used paypal either. Is there any possibility to do a invoice / bank transfer instead ?

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How to add a device which only responds to ping/icmp?
by Thomas Stather 22 Aug '24

22 Aug '24

Hi How can i add a device which cannot (!) speak any snmp and only responds to ping/icmp requests? We have an Aruba wlan setup (Mobility Master and two Mobility Controllers) and i want to add the aps to Observium, so that they are monitored but only by ping/icmp. (The MM and the two MCs are already added to Observium, but i cannot see if one AP went offline or came back online again) The aps cannot speak any snmp when managed by the MM or MC, thats why it fails when i try to add one via ./add_device.php I appreciate any help :) Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

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Observium doesn't show interfaces within VPRN on Nokia routers
by Tao Zhang 21 Aug '24

21 Aug '24

Hi Observium team, We are using Observium as a main tool to monitor our router interfaces and collect SNMP stats. We recently replaced our Juniper routers with Nokia SR 7750. We noticed that Observium doesn't work very well with Nokia routers. Observium can only show the interfaces in the master instance, not the interfaces within VPRN or VPLS instances (Nokia call those interfaces SAPs). To be able to see interfaces within VPLS or VPRN, we need to enable two other MIBs, TIMETRA-SAP-MIB and TIMETRA-VRTR-MIB. We are not sure how to enable those two MIBs. Do we need to add them manually? This is the MIBs enabled on the Nokia router (default). [cid:ece89bfc-3ae2-4dcd-9c7c-641c3978f803] Any suggestion is greatly appreciated. Thanks, Tao

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Missing some nice stats from Cisco 9800 that I got from Cisco 5520
by andri＠harpa.is 12 Aug '24

12 Aug '24

Hi Our organization recently upgraded from Cisco 5520 WLC to Cisco 9800 WLC. In observium I get really good statistics about wireless client count and wireless ap count on the 5520 but not on the 9800. I am not sure if this is something on observium side or cisco side. But I wanted to ask if anyone has the same issue and if they found a solution. Or maybe this is just something that needs to be added. Please let me know if there is any further information I can submit. Best regards Andri

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Oxidized Integration?
by Wiethoff, Helge 05 Aug '24

05 Aug '24

Hi, I am currently testing a replacement for rancid. Rancid has worked for a long time, but adding new device classes feels more and more unwieldy. Oxidized [1] makes a good first impression and I was able to add new device classes without big problems. Then of course I would also like to see an integration with my favorite network management tool :-) There are people who have already worked on this: https://github.com/colin-stubbs/observium-oxidized It looks like this patch doesn't quite work for current observium versions, so I'd like to ask if anyone is working on it and what are the chances that there could be an Observium integration (professional edition)? Thanks Helge [1] https://github.com/ytti/oxidized

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Many devices shown as down(dns)
by Marios.P＠crowe.com.cy 19 Jul '24

19 Jul '24

Hello all, I can see in my observium installation that many devices changed their status to down(dns). This is a new installation and we migrated the configuration yesterday on a new server and devices were working properly. At around the same time (14:20:00) a lot of our machines changed their status to down. The message in the Event log is "Device status changed to Down (dns)". I tried to find what the problem may be but I can see SNMP are correct and dns records exist for the systems. Any ideas? Thank you, Marios

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status field in devices table
by Eric W. Bates (he) 10 Apr '24

10 Apr '24

I have 2 Palo Alto firewalls which dropped off the map at the same time about 25 days ago. I think it may have coincided with an Observium upgrade; but I didn't write down update particulars and I don't think Observium maintains a history? When I run discovery with debug there is a SQL query posted (which fails) attempting to lookup the device: SQL[SELECT * FROM `devices` WHERE `disabled` = 0 AND `hostname` LIKE 'vpn01-p.{redacted}' AND `status` = '1' AND `poller_id` = '0' ORDER BY `last_discovered_timetaken` ASC] In this case, the query fails because "status" is actually set to 0. So what is the "status" field for in the "devices" table and how is it set 'wrong?' There is a "statuses" tab in the web GUI for the device's "properties", but in this case (a PAN firewall) there are 2 MIB entries for indicating the fail-over status of the device pair ("HA State" and "HA Peer State"); so I don't think they have anything to do with the "status" field in the DB. -- Clark 159a 508/289-3112

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VM Tab on Observium
by farhaan.haroon＠hellogroup.co.za 02 Apr '24

02 Apr '24

Hi Guys Can you advise on how to get the VM Tab to appear on my console? I am using Observium Pro. Installed on a debian box. i have added my host onto observium and that works fine. I would like to be able to see each vm on that host Via Observium.

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Locations and support for Planet
by Dąbrowski Jacek 29 Mar '24

29 Mar '24

Hello, I have two threads * After the last update (24.3.13402 15th March 2024) the locations have split, it is first there are streets, then cities ??? [cid:image011.png@01DA81E2.C0A98CA0] * Is there any chance to add support for media converter from planet ? https://www.planet.com.tw/en/product/mc-1610mr-mc-1610mr48 Regards Jacek Dąbrowski

1 0

Rebuild Device Group
by mamitchell＠kern.org 25 Mar '24

25 Mar '24

I noticed that in the code change r13391 the rebuild button has been removed. Is there a manual way to rebuild still or do I just have to wait?

1 0

span port on hp switch alerts as down....why?
by Tony Guadagno 22 Mar '24

22 Mar '24

Hi, I have created a simple checker to notify on some specific ports. The way I built it is that I include the word "alert" on the description. The checker parses that and alerts if that port goes down. This is working fine for the most part...except on one port. On my switch, C8 is a fiber 10gig port and it is up as shown here: Status and Counters - Port Counters for port C8 Name : random span port MAC Address : eaaaa3-cd9bb8 Link Status : Up Port Enabled : Yes [cid:image002.jpg@01DA7C37.EF9B2A60] However, the checker lists it as down: [cid:image009.jpg@01DA7C37.EF9B2A60] The test conditions are pretty simple: [cid:image010.jpg@01DA7C37.EF9B2A60] The only difference between the ports that work and C8 are; it is 10gig fiber and it is a span port...do either of these issues explain why this port is listed as down (only by the checker)??? Thanks in advance! Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

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Capture gaps when retrieving interface traffic data …
by Stefan Schmidt 19 Mar '24

19 Mar '24

Hello! We query with snmp Observium the port data from a Mikrotik router (CCR2004-16G-2S+) with RouterOS 7.14.1 (Level 6) via SNMP from 4 WAN interfaces with polling and alerts. However, we always have gaps in the data. Every now and then 5-10 minutes of data are missing, so that vertical lines without data appear in the rrd - of course this only becomes clear in the 6h overview. We are surprised because we have the impression that it only started on this device (and others) almost a year ago. We therefore renewed the hardware, reinstalled the system (debian12) and only queried this router alone (also deleted the query from the old Observium to avoid parallel double queries). We look at https://.../pollerlog/ and see our patient there: Device Last Polled 10.X.X.1 100% 108.67s (...) and others of the location with 1-19%... Why 100%... where are the key data relevant here? We would be happy if someone could help us adjust the Observium "Poller Wrapper" parameters if necessary. Is there potential for adaptation there? Greetings Frankfurt/Main Stefan

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Alert checker conditions
by David Milton 18 Mar '24

18 Mar '24

Hello, I'm attempting to create an alert checker for our router and switch power supplies. I seem to be part way there but am seeing some unexpected behaviour that I cannot explain. I started with the test condition: sensor_event notequals ok and the associations are "or:" Sensor Description match PEM* Sensor Description match Power Supply 0 @* Sensor Description match Power Supply 1 @* Here's a specific device inventory showing PEM 0 status is currently down: It seems the last two associations don't mach anything and for some reason the PEM* association only matches the power supplies that are ok, not the one I want the alert for which is currently down. I've tried to match against "Power Supply" and that matches power supplies in my servers but they don't seem to have a status, more like a current sensor instead. I'm attempting to deal strictly with the power supplies in our Juniper routers and switches and from what I can tell they all have a status/sensor_event state. I think the two "Power Supply 0 @*" associations should also match additional power supplies as shown in the list below taken from the hardware inventory and filtering for a description of Power Supply: Clearly I'm missing something en the alert checker associations but I'll be darned if I can figure out what that is. I've tried to match on MIB as well but nothing seems to match those power supplies. What am I missing here? Thanks, Dave.

2 8

port down on UI
by Arnoldo Vidal Bravo 18 Mar '24

18 Mar '24

How I can keep a port down (monitored) warning until recover mail is sent? by default it's showed 1 day, i want show while alert is active (1, 2, 3...n days) -- Saluda cordialmente

1 0

Dell RAID Controllers etc. appearing as failed
by Chris James 16 Mar '24

16 Mar '24

Morning, Anyone know why "Drive Controller PERC H730 Mini (Embedded)<http://192.168.0.250/device/device=4/tab=health/metric=status/id=826/>", "Drive ID<http://192.168.0.250/device/device=4/tab=health/metric=status/id=827/>", "Drive List of Physical Disks on Controller PERC H730 Mini (Embedded)<http://192.168.0.250/device/device=4/tab=health/metric=status/id=825/>", and "Controller Status<http://192.168.0.250/device/device=4/tab=health/metric=status/id=824/>" show as "fail"? This is on various Dell servers (R620, R730). It would be good to either have this working or just ignore them altogether. Any ideas welcome. Chris Chris James Vessel Production Systems Manager

1 0

How Can I Update SNMP Community of devices without losing history Data
by Farah Ameri Mahabadian (famerima) 12 Mar '24

12 Mar '24

Hello Observium Team, I want to update the total Devices SNMP configuration, but I don’t want to lose the history of data what should I do ? Thanks in advance !! Farah

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Assistance Updating Observium
by Shedd, Ryan 11 Mar '24

11 Mar '24

Hi There, I have been attempting to reach someone from the Observium team to assist my company and I in updating our Software. We followed the instructions on the website located here: https://docs.observium.org/updating/ We did not have success. Our Observium server is hosted on a Linux Ubuntu server. Is there someone at Observium that could take a few minutes and assist us please? I look forward to hearing from you. Ryan Shedd Network Engineer Slocum-Dickson Medical Group P.L.L.C. 1729 Burrstone Road New Hartford, New York 13413 (315) 798-1777 (315) 798-1712 - Fax rshedd(a)sdmg.com<mailto:rshedd@sdmg.com> CONFIDENTIALITY NOTICE: The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.

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Re: observium Digest, Vol 164, Issue 3
by Rob VanHooren 06 Mar '24

06 Mar '24

nobody said Happy Birthday Adam?? geez you guys ¯\_(ツ)_/¯

4 3

jnxVirtualChassisMemberLocation for Juniper Virtual-Chassis
by Laszlo Mazsari 04 Mar '24

04 Mar '24

Hello Observium Team, In our Datacenters we would like to make use of "jnxVirtualChassisMemberLocation" for Juniper switches using Virtual-chassis techhnology. Normally virtual-chassis are in different locations for redundancy reasons. The "snmp location" is not really good to capture the location of the device (as the two switches are in different places but location will show what is configured with "snmp location" command). We updated our switch config with "jnxVirtualChassisMemberLocation" information, but we still dont see the data in Observium. > show snmp mib walk jnxVirtualChassisMemberLocation jnxVirtualChassisMemberLocation.0 = B-U-099 R01.01 jnxVirtualChassisMemberLocation.1 = B-U-098 R01.02 Is this feature on the roadmap to be added? Not sure how much additional work this feature to be added, but going for the Enterprise model may potentially help with this feature request? Thank you for the feedback. Best regards, Laszlo Mazsari Network Engineer laszlo.mazsari(a)green.ch<mailto:laszlo.mazsari@green.ch> Z: +41 56 460 23 23 D: +41 56 460 23 37 [cid:image001.png@01DA6E0F.64E03130]<https://www.facebook.com/green.ch.datacenter> [cid:image002.png@01DA6E0F.64E03130]<https://www.linkedin.com/company/green-ch-datacenter/> [cid:image003.png@01DA6E0F.64E03130]<https://www.youtube.com/@green.ch.datacenter> [green.ch]<http://www.green.ch/de/blog/detail/green-wo-neue-welten-wahr-werden> Green Datacenter AG * green.ch AG * Industriestrasse 33 * 5242 Lupfig * www.green.ch<https://www.green.ch/>

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