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Alert emails from pollers
by Lars Joergensen 02 Jun '22

02 Jun '22

Hi A new discovery from our partitioned pollers today: Alert emails are sent out from the poller, not the main Observium instance. We can work around it, but since we have pollers in some pretty firewalled networks, it's going to be an effort. We always thought of pollers as just data collection agents. Can this behavior be changed in the configuration somewhere, or is it just the way it works? Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

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Issue with Didactum device (after firmwareupdate, generic device)
by Thomas Stather 02 Jun '22

02 Jun '22

Hi We are running Observium Professional r12000 Recently, we upgraded the firmware of one of our Didactum sensors and noticed, that after the firmware upgrade, Obersvium handled it as a generic device instead with all sensors beeing removed. 3d 16h 50m it-temp-002 <https://observium.mpimf-heidelberg.mpg.de/device/device=214/> OS changed: didactum-ems -> generic The sysObjectID is .1.3.6.1.4.1.46501 and according to the following ticket, it should be working from r11479 onwards https://jira.observium.org/browse/OBS-3814 What are we doing wrong here? Best, Thomas -- Thomas Stather IT Services VCP4, VCP6-DCV, VCP6.5-DCV Tel: +49 6221 486 628 Fax: +49 6221 486 561 Bevor Sie diese Mail ausdrucken, prüfen Sie bitte ob dies wirklich nötig ist. Umweltschutz geht uns alle an!

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troubble in map info
by Arnoldo Vidal Bravo 01 Jun '22

01 Jun '22

Hi, we are running observium 22.2.11868 (stable), and set location to many places. i'm testing test_geo.php but i get REQUEST[ https://nominatim.openstreetmap.org/search?q=sausalito&addressdetails=1&for… ] REQUEST STATUS[FALSE] REQUEST RUNTIME[0.5921s] RESPONSE CODE[408 Request Timeout] Geocoding ENABLED, try detect device coordinates: by FORWARD query (API: OPENSTREETMAP, sysLocation: sausalito) - GEO API REQUEST: https://nominatim.openstreetmap.org/search?q=sausalito&addressdetails=1&for… +---------------+-----+-----+---------+-------+--------+------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Geo: API | Lat | Lon | Country | State | County | City | Error | +---------------+-----+-----+---------+-------+--------+------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | openstreetmap | - | - | - | - | - | - | REQUEST[ https://nominatim.openstreetmap.org/search?q=sausalito&addressdetails=1&for…] REQUEST STATUS[FALSE] REQUEST RUNTIME[0.5921s] RESPON | | | | | | | | | SE CODE[408 Request Timeout] | +---------------+-----+-----+---------+-------+--------+------+--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ i goto same url requested and work fine... what's worng? warnings is not showed in map -- Saluda cordialmente

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Pollers not picking up orders
by Lars Joergensen 01 Jun '22

01 Jun '22

Hey list I think we discussed this before, but I forget the answer and my searching skills fail me. We have several pollers returning data to a main instance. When we create new devices and tell them to be handled by for example "poller2", we can see that the order to do so is created in the database. But it's never picked up by the poller. Is there a cronjob I need to set up to fix this? [cid:image001.png@01D86B97.036B3160] Best regards Lars ________________________________ Disclaimer: This e-mail, including any attachments, is for the intended recipient only. If you have received this e-mail by mistake please notify the sender immediately by return e-mail and delete this e-mail and any attachments, without opening the attachments, from your system. Access, disclosure, copying, distribution or reliance on any part of this e-mail by anyone else is prohibited. This e-mail is confidential and may be legally privileged. Chr. Hansen does not represent and/or warrant that the information sent and/or received by or with this e-mail is correct and does not accept any liability for damages related thereto. https://www.chr-hansen.com/en/legal-notice

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Device neighbours map drawing
by Henrik Aarfeldt 27 May '22

27 May '22

Hi there, We have been using Observium for many years (Subscription version) Recently the devices neighbours map has been unusable, because it has been drawn in vertical, which makes in extremely small (like 8mm height) Normally it has been drawn in horizontal, and can be used with many neighbours. Is there a setting somewhere, so it can be tilted and usable again ? -------------------------------------------------------------------- Version Information Observium 22.5.12042 (24th May 2022) OS Linux 5.4.0-110-generic [amd64] (Ubuntu 20.04) Apache 2.4.41 (Ubuntu) PHP 7.4.3 (OPcache: ENABLED) (Memory: 128MB) Python 3.8.10 MySQL 8.0.29-0ubuntu0.20.04.3 (extension: mysqli 7.4.3) SNMP NET-SNMP 5.8 RRDtool 1.7.2 Fping 4.2 (IPv4 and IPv6) -- DB size 679MB RRD size 122GB Devices 379 Ports 37794 IPv4 Addresses 3022 IPv4 Networks 4817 IPv6 Addresses 25 IPv6 Networks 1 Services Applications 0 Processors 1540 Memory pools 1135 Storage Entries 3 Disk I/O Entries 0 HR-MIB Entries 925 Entity-MIB Entries 65306 Syslog Entries 0 Eventlog Entries 1009110 Sensors 1844 Printer Supplies 0 Netscaler VServers 0 Netscaler Services 0 Virtual Machines 0 IP SLAs 170 -- Med venlig hilsen | Best regards | Mit freundlichen Grüßen | Cordialement | आपकी ईमानदारी से Henrik Aarfeldt Drift > Driftsstyring > Overvågning Overvågning + SårbarhedsKortlægning + SvartidsMålinger + NetværksKvalitetsMålinger + Elastic. Mobil: +45 2494 8281 Mail: Henrik.Aarfeldt(a)RegionH.dk Region Hovedstaden Center for It og Medicoteknologi, CIMT Borgervænget 7, 3. sal 2100 København Ø ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

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probes alert boxes
by Arnoldo Vidal Bravo 26 May '22

26 May '22

Hi, I can see an alert box when a probe alert? How? -- Saluda cordialmente

2 1

Network map - non administrators
by Henrik Aarfeldt 26 May '22

26 May '22

Hi guys, The Network Map - is there any way to view it as non administrator ? Is there a role that can be used, that will allow this usage ? Thanks in advance. -- Med venlig hilsen | Best regards | Mit freundlichen Grüßen | Cordialement | आपकी ईमानदारी से Henrik Aarfeldt Drift > Driftsstyring > Overvågning Overvågning + SårbarhedsKortlægning + SvartidsMålinger + NetværksKvalitetsMålinger + Elastic. Mobil: +45 2494 8281 Mail: Henrik.Aarfeldt(a)RegionH.dk Region Hovedstaden Center for It og Medicoteknologi, CIMT Borgervænget 7, 3. sal 2100 København Ø ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

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New Community Edition 22.5 Release.
by Adam Armstrong 25 May '22

25 May '22

We've just released new Community Edition 22.5. The release covers 376 commits since the last release, and a very large number of changes! The new release can be installed using the upgrade instructions in our documentation: https://docs.observium.org/updating/#upgrade-to-latest-major-release Please make sure you meet these minimum requirements beforehand: MySQL 5.6.5 / MariaDB 10.0, PHP 7.1, rrdtool 1.6. We strongly recommend PHP >7.2 and rrdtool >1.7. PHP8 should now be supported for compatibility with the latest distributions. A raw changelog can be found at https://www.observium.org/svn.log Adam.

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(no subject)
by Arnoldo Vidal Bravo 24 May '22

24 May '22

hi, When we view the details of a switch (any brand) we can know which port is UP and which is DOWN. It is possible (somehow) to see summary charts for 1 day, 1 month, 1 year. ? without having to enter so many options... port, traffic, then traffic graphics... eg enter the port and there view the graphs of 1 day, 1 month and 1 year. [image: image.png] -- Saluda cordialmente

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How to add more nagios checks to the list of probes
by Kevin Riahi 24 May '22

24 May '22

Is it possible to add more nagios checks by simply copying the check to /usr/lib/nagios/plugins More specifically like to add nagios chech_sip to the list of available probes. [ https://github.com/bashtoni/nagios-check-sip | https://github.com/bashtoni/nagios-check-sip ] [ https://exchange.nagios.org/directory/Plugins/Network-Protocols/%2A-VoIP/SI… | https://exchange.nagios.org/directory/Plugins/Network-Protocols/%2A-VoIP/SI… ] Kevin Riahi

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device support requests
by Tony Guadagno 23 May '22

23 May '22

Hi, I have had a couple of Jira requests out there for a while with no movement...can you please take a look at these please? [OBS-4064] New Buffalo Terastation classified as linux server, not storage like older models - Observium<https://jira.observium.org/browse/OBS-4064> and [OBS-3974] please enhance support for HPE Nimble storage - Observium<https://jira.observium.org/browse/OBS-3974> thanks again Tony

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help adding device
by Arnoldo Vidal Bravo 23 May '22

23 May '22

Hi, I'm trying add a device with an custom mibs... How i can add successfully? Device: CacheBox310, Applyansys. In the config SNMP on thee device, there are 3 files TXT with mibs... where i save them? [image: image.png] -- Saluda cordialmente

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Unable to email
by Joe Brouillette 19 May '22

19 May '22

I had to redo my Observium installation and at this time I'm unable to receive any alerts. I tried testing postfix and that works: sudo echo "This is the body of the email" | mail -s "This is the subject line" userX(a)domain.com When I try it with Observium I get nothing: userX@Observium2:/opt/observium$ ./test_alert.php -a userx(a)domain.com Observium 22.5.12000 Test Alert Notification userX@Observium2: I've Googled this and I found serveral hits to change the PHP file, but I understood that we shouldn't be "tweaking" that file. Any ideas on what I've missed? Thanks, Joe Brouillette IT Specialist Link Transit 509.664.7643 jobee(a)linktransit.com<mailto:jobee@linktransit.com> "Any sufficiently advanced science looks like magic." - Arthur C. Clarke "All magic comes with a price." - Rumplestiltskin [Logo1]

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Controlbyweb device and SNMP X405
by Fred Sharpsteen 19 May '22

19 May '22

I am adding my Control By Web device to track the temperature of the Data Center. I tried to install it to observium and I am getting no usable graphs. Attached is the MIB, What is the process to getting these added to the platform. https://www.controlbyweb.com/x405/manuals.html Thank you

3 2

LDAP / LDAPS Authentication with Observium
by Valerie Lim 13 May '22

13 May '22

Hi Graeme As I am very new to LDAPS, can you provide every step you’ve did in setting up LDAPS in both your LDAP server & observium host when you verify everything tomorrow? It would be very helpful learning experience for my team and I. 😊 [cid:image003.png@01D865EE.C07BA4A0] Best Regards Valerie Lim

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LDAP / LDAPS Authentication with Observium
by Valerie Lim 12 May '22

12 May '22

Hi I am having issue authenticating the members in my group as the error message says that it is unable to get a match of a user in a particular group. Here are some steps I've taken so far: * Changing to $config['auth_ldap_server'] = "server01.domain01.com"; caused an error that LDAP server was unable to bind thus that is why I am using IP address * All my users are already a member of the group that I've specified & the group is also in an OU I've specified in my config.php So, why is Observium unable to get a match of the users even though the specifications are already there? Please advise. Attached is my config.php configuration: // Authentication Model $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please se> $config['auth_ldap_binddn'] = "cn=Administrator,cn=Users,dc=domain01,dc=com"; $config['auth_ldap_bindpw'] = "xxxxxxxx"; $config['auth_ldap_attr']['uid'] = "sAMAccountName"; $config['auth_ldap_attr']['uidNumber'] = "objectSid"; $config['auth_ldap_attr']['cn'] = "name"; $config['auth_ldap_attr']['dn'] = "distinguishedName"; $config['auth_ldap_objectclass'] = "person"; $config['auth_ldap_version'] = 3; $config['auth_ldap_server'] = "ldap://192.168.1.234"; $config['auth_ldap_port'] = 389; $config['auth_ldap_starttls'] = TRUE; $config['auth_ldap_bindanonymous'] = FALSE; $config['auth_ldap_prefix'] = "CN="; $config['auth_ldap_suffix'] = ",OU=MVC,DC=domain01,DC=com"; $config['auth_ldap_group'] = array("CN=gtgroup,OU=MVC,DC=domain01,DC=com"); $config['auth_ldap_groupbase'] = "CN=gtgroup,OU=MVC,DC=domain01,DC=com"; $config['auth_ldap_groupmembertype'] = "nodn"; $config['auth_ldap_groupmemberattr'] = "member"; unset($config['auth_ldap_groups']); $config['auth_ldap_groups']['CN=gtgroup,OU=MVC,DC=domain01,DC=com']['level'] = 10; $config['web_debug_unprivileged'] = TRUE; Error message I got when logging in: [cid:image002.jpg@01D865E9.D1ADC000] My group & OU settings: [cid:image005.jpg@01D865E9.D1ADC000] Best Regards Valerie Lim

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Project still active?
by Denton, Gregory 12 May '22

12 May '22

Hi Team, First off, thank you for the detailed support of some of the lesser common devices. Next, can you confirm the project is still active in any way? I'm currently in the market for a solution with enterprise level support (internal policy), so before I go to the well for funding, I need to know that Observium is still viable and active for that level of support? </greg>

2 1

Display warning on map
by Arnoldo Vidal Bravo 12 May '22

12 May '22

hello, today we have had several incidents in our network. It strikes me that some devices do not show the red triangle on the map. Where could I find and fix this problem? ps: the alert boxes have been customized to show hostname and IP, it works fine for us. [image: image.png] -- Saluda cordialmente

2 1

LDAP / LDAPS Authentication with Observium
by Valerie Lim 12 May '22

12 May '22

Hi Graeme Thanks! Also just want to check with you: 1. Other than getting LDAP to work, did you manage to get LDAPS to work as well? If so, could you provide the every step on how your team did it? 2. What OS & version is both your host Observium & LDAP server running on? 3. For LDAP, other than setting up Observium in the host & LDAP service in the server itself, were there any additional packages / steps you did to make it work? [cid:image001.png@01D865EB.87CC6930] Best Regards Valerie Lim

1 0

LDAP / LDAPS Authentication with Observium
by Valerie Lim 12 May '22

12 May '22

Hi I've configured my config.php based on recommended advice. However, when I try logging in, it only refreshes the page and shows me the following logs: [cid:image001.jpg@01D86528.E1F50CA0] I'm running my Observium on Ubuntu Desktop 20.04 and my LDAP server on Windows Server 2019. Here is my config.php configuration: // Authentication Model $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please se> $config['auth_ldap_binddn'] = "cn=Administrator,cn=Users,dc=domain01,dc=com"; $config['auth_ldap_bindpw'] = "XXXXXXXX"; $config['auth_ldap_attr']['uid'] = "sAMAccountName"; $config['auth_ldap_attr']['uidNumber'] = "objectSid"; $config['auth_ldap_attr']['cn'] = "name"; $config['auth_ldap_attr']['dn'] = "distinguishedName"; $config['auth_ldap_objectclass'] = "person"; $config['auth_ldap_version'] = 3; $config['auth_ldap_server'] = "ldap://192.168.1.234"; $config['auth_ldap_port'] = 389; $config['auth_ldap_starttls'] = TRUE; $config['auth_ldap_bindanonymous'] = FALSE; $config['auth_ldap_prefix'] = "CN="; $config['auth_ldap_suffix'] = ",OU=ACCLIVIS,DC=domain01,DC=com"; $config['auth_ldap_group'] = array("CN=grouping,OU=ACCLIVIS,DC=domain01,DC=com"); $config['auth_ldap_groupbase'] = "CN=grouping,OU=ACCLIVIS,DC=domain01,DC=com"; $config['auth_ldap_groupmembertype'] = "nodn"; $config['auth_ldap_groupmemberattr'] = "member"; unset($config['auth_ldap_groups']); $config['auth_ldap_groups']['CN=grouping,OU=ACCLIVIS,DC=domain01,DC=com']['level'] = 10; $config['web_debug_unprivileged'] = TRUE; I am able to run a successful LDAP query from my host to my LDAP server. Thus, please advice on what else I can be missing. I'm reverting back from LDAPS to LDAP as I would like to fix the basic LDAP connection first before moving to a secured LDAP. Best Regards Valerie Lim

3 4

observium secondary IP
by Toky ANDRIANASOLO 10 May '22

10 May '22

Hello, Can we configure a secondary IP address for the observium server and use this to add devices? the primary IP will be routed on the primary link based on tunneling technology and the secondary IP will be routed on the backup MPLS link. Thank you and Regards, Toky, -- <https://app.livestorm.co/comdata-group/services-financiers-comment-optimise…>

4 3

need for a new support system, email lists are too limiting
by Tony Guadagno 06 May '22

06 May '22

Hi, as the recent 2 questions have shown (ldaps auth and ping only device monitoring) users have the same questions over and over. Currently, this system Observium uses for email lists (imho) is not cutting it. There is no place (that I now of) that we can search for old solutions, the emails don't seem to be archived anywhere. Have you considered switching off this to a discussion board software? I think it would be better for all. Just my 2 cents. tony

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LDAPS Authentication with Observium
by Valerie Lim 05 May '22

05 May '22

Hi I need advice on how to authenticate my LDAP server (Windows Server 2019) with my Observium client (v22.4.11952) which runs on Ubuntu v20.04 Desktop. 1. I've configured LDAPs certificate in my LDAP server as an .pfx file. How do I allow Observium to read the certificate so as to get authenticated by my LDAP server? 1. I've configured LDAP settings in my Observium's config.php file accordingly as advised & installed php module. However, Observium is still unable to authenticate via LDAP. LDAP query between Observium client (Ubuntu) and LDAP server (Windows) is working. So please advice on what additional steps is required on setting up LDAP on regards to both client & server side. 1. Attached is my config.php configuration. // Authentication Model $config['auth_mechanism'] = "ldap"; // default, other options: ldap, http-auth, please s> $config['auth_ldap_binddn'] = "cn=Administrator,ou=acclivis,dc=domain01,dc=com"; $config['auth_ldap_bindpw'] = "xxxxxxxxxx"; $config['auth_ldap_attr']['uid'] = "sAMAccountName"; $config['auth_ldap_attr']['uidNumber'] = "objectSid"; $config['auth_ldap_attr']['cn'] = "name"; $config['auth_ldap_attr']['dn'] = "distinguishedName"; $config['auth_ldap_objectclass'] = "user"; $config['auth_ldap_version'] = 3; $config['auth_ldap_server'] = "server01.domain01.com"; $config['auth_ldap_port'] = 636; $config['auth_ldap_starttls'] = TRUE; $config['auth_ldap_prefix'] = "cn="; $config['auth_ldap_suffix'] = ",ou=acclivis,DC=domain01,DC=com"; $config['auth_ldap_group'] = array("cn=grouping,ou=acclivis,DC=domain01,DC=com"); $config['auth_ldap_groupbase'] = "cn=grouping,ou=acclivis,DC=domain01,DC=com"; $config['auth_ldap_groupmembertype'] = "nondn"; $config['auth_ldap_groupmemberattr'] = "member"; unset($config['auth_ldap_groups']); $config['auth_ldap_groups']['cn=grouping,ou=acclivis,DC=domain01,DC=com']['level'] = 10; Best Regards Valerie Lim

3 10

Phantom suppressed alerts
by Dale Chambers 05 May '22

05 May '22

Afternoon, I am hoping you might be able to help me. I seem to have issues with the alerts where I have quite a few marked as supressed, but when you look at the suppressed alerts, I only see 5, but I cannot see how I can clear these phantom alerts. Are you able to help me? I am currently on version 22.3.11925 and this has been going on for probably a year now. A screenshot is provided so that you can see what I have occurring. [cid:image001.jpg@01D86097.CBC408E0] Many Thanks Dale CONFIDENTIALITY AND PRIVACY POLICY This communication is private and the information contained in this email and any attachments may be privileged, commercially sensitive, confidential, proprietary to NSSLGlobal Limited or otherwise legally exempt from disclosure. If you are not the intended recipient or have been sent this in error, you are prohibited from using, copying, relying upon, or disseminating the information, and the sender disclaims any liability for such unauthorised use. Further, if you are not the intended recipient, please notify the sender immediately and delete all copies of this message. In accordance with our email policy, emails sent or received may be monitored. Thank you. We have recently updated our Privacy Policy, which can be accessed at https://www.nsslglobal.com/uploads/documents/NSSLGlobal_Privacy_Policy.pdf We will hold and manage personal data that you provide us with in accordance with this Privacy Policy.

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LDAPS Authentication Observium
by Valerie Lim 05 May '22

05 May '22

Hi Is there a log file in Observium for me to troubleshoot when I log in via LDAP? I want to verify the LDAP details I've keyed in my config.php is correct as I am still unable to log in via LDAP as per Tony's advice on LDAPS. Please advise if I am missing out any additional steps / packages required to as I am still relatively new to configuring LDAP / LDAPS for Observium. Attached are some information I configured so far: 1. Config.php [cid:image001.jpg@01D86091.7DDD9E30] 1. /etc/ldap/ldap.conf [cid:image002.jpg@01D86091.7DDD9E30] 1. Certificate Information (Configured via Windows LDAP Server) [cid:image003.jpg@01D86091.7DDD9E30][cid:image004.jpg@01D86091.7DDD9E30] 1. Already configured LDAPS on Windows LDAP Server (If require more screenshots to show what settings I've configured, I can provide) 2. Made changes to /opt/observium/config.php accordingly as shown in 1st screenshot 3. Made changes to /etc/ldap/ldap.conf accordingly as shown in 2nd screenshot 4. Did ldapquery sucessfully before configuring LDAPS to ensure Ubuntu host can query to Windows LDAP server. Best Regards Valerie Lim

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