- observium - lists.observium.org

Account issues or server side problem?
by noc.digital＠iddinkgroup.com 04 Jul '25

04 Jul '25

Hi Team, we are trying to checkout from the svn repo and get an authentication error, accessing the customer portal throws: Database connection problem.SQLSTATE[08004] [1040] Too many connections As yesterday multiple problems where posted on this mailing list, we assume something is broken?

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sensors and devices up down false alarms
by Simone Montagnani 30 Jun '25

30 Jun '25

In the last months I'm starting to get some issues I cannot debug well . I have some alert of devices up&down that are not really going down even at ping check. I'm sure that there are no network issues as we are talking about near switch devices, I'm starting to think that I need to debug if our observium is starting to "saturate" and the performance get poor. is there something I can check to find if we need to tune observium ? Or best practices tI can use ? CPU occupation graphs are kind of weird, processors occupation is different between Processors and Detailed Processors graphs : any idea is welcome Best Regards Simone

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syslog aruba cx
by Arnoldo Vidal Bravo 22 Jun '25

22 Jun '25

hi, we have a 645 device's comunication, almost 69 device's are Aruba-CX and syslog shows [image: image.png] in the picture not shows logs on the device Aruba JL675A (6100 48G Class4 PoE 4SFP+ 370W Switch), but CLI shows [image: image.png] the config on aruba says logging X.X.X.X ....it's ok? other device's shows information (but not all) -- Saluda cordialmente

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Help with snmp polling
by zank＠minicom.si 20 Jun '25

20 Jun '25

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Install Script on Debian 12 error with mysql fix
by Bryan Fields 08 Jun '25

08 Jun '25

I just ran the install script on debian 12 as I'm rebuilding our server. I let it install mysql via the script and it died out as mysql was unable to start. I had to manually install the following packages: mariadb-plugin-provider-bzip2 mariadb-plugin-provider-lz4 \ mariadb-plugin-provider-lzma mariadb-plugin-provider-lzo \ mariadb-plugin-provider-snappy The errors showing these were missing: > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_bzip2=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_lz4=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_lzma=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_lzo=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_snappy=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] Aborting > systemd[1]: mariadb.service: Main process exited, code=exited, status=7/NOTRUNNING Once I did this, it came up and works. -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net

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phantom sensor and status alerts
by Tony Guadagno 30 May '25

30 May '25

Hi, I am running pro version [cid:image001.png@01DBD0A7.1BDDACF0] today, I saw there were a couple of status alerts and a sensor alert...however, when I click on these links, those alerts are not listed, only the warning is listed.... I think this was working in the past....can someone explain why it indicates sensor and status alerts but does not list them anywhere? Thanks in advance [cid:image002.png@01DBD0A7.1BDDACF0]

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RAM needed per number of ports
by Arnoldo Vidal Bravo 27 May '25

27 May '25

To update a server for Observium, we want to estimate the amount of RAM needed based on the number of ports. We have 30,000 ports on 650 devices. 28,000 ports are ignored (user only). We're interested in monitoring 2,000 ports. Can you confirm if 8GB of RAM will be sufficient? Or should we consider more RAM? -- Saluda cordialmente

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New Implementation
by rudym88＠hotmail.com 21 May '25

21 May '25

Good day, We are considering purchasing Observium, either the Professional or Enterprise, and would like to know if it will meet our specific requirements. 1 - Will we be able to monitor the following vendors: Sonicwall, APC, Granstream (switches, PBX), Ubiquity, Netgear switches, Dell, servers, and workstations? 2 - Due to some required pro-activity monitoring, we use syslog. Can Observium handle syslog. (e.g. we need to be notified as soon as a port goes down instead of waiting for the polling cycle) 3 - We need to have the system send an alert to our ticketing system. Does Odservium send one alert per email, or does it group all the alerts into a single email? Looking forward to a reply to move forward. Thanks Rudy

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Removing questions in Observium forum/personal info
by scott.brucher＠nelsongp.com 17 May '25

17 May '25

I asked a question with my work email and of course forgot to remove my signature. How do I remove all my information? Getting a lot of BOT and sales calls.

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Missing include /opt/observium/includes/alerting/syscontact.inc.php
by Tony Guadagno 12 May '25

12 May '25

Hi, today I noticed that my syscontact email is not getting sent on alerts. Other contacts get the emails but not the syscontact. I used the test_alert script and got this output: ./test_alert.php -c 1 Observium 25.5.14009 Test Alert Notification o Missing include /opt/observium/includes/alerting/syscontact.inc.php when I look, this file is not present * I am using Observium 25.5.14009 (stable)<https://www.observium.org/> Anyone know whats going on here? Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

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Migration went wrong / Windows SNMP Service detection not working
by IT 09 May '25

09 May '25

Hello, i am quite new to the administration of Observium. The old admin is out of reach and gone. I tried the migration process like described. Old Server: Ubuntu 22.04.5 LTS with Observium 25.2.13882 (stable) New Server: Ubuntu 24.04.2 LTS with Observium 25.4.13987 (stable) The Migration seems to be not 100%. Problems: 1. Only 10 of 43 Probes have been migrated 2. After re-adding some check_ping probes I stumbled across the folder /usr/lib/nagios/plugins The folder was empty Checked the old Server; full folder Copied the hole folder to the new Server. Check_ping now possible and working 1. Check_snmp_win is still not possible. Started the old server; still able to check the Windows services How can I check, what's wrong with my new Server and the Windows Service Check? GVB

2 1

Proxmox support
by Marco Bungalski 29 Apr '25

29 Apr '25

Is there a plan for Observium to support Proxmox? This also includes the display of individual VMs, as is done with VMware. Best Regards, Marco

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Wrapper discovery misbehaving
by Milton Ngan 18 Apr '25

18 Apr '25

I am running multiple pollers, and we just noticed that the discovery of new hosts is not doing what we would expect when trying to partition the workload. Instead of doing a third of the new hosts, it does a third of all the hosts, essentially doing a full discovery, which is causing some our PDU’s to get overloaded, since they are being hit by 3 parallel discoveries and also possibly a poll at the same time. /opt/observium/observium-wrapper discovery --host new -i 3 -n 0 If I remove the -i and -n options, then it does what I would expect, although it is not distributed, which isn’t a problem because the number of new devices should be pretty small. So the --host and the -i and -n options appear to be mutually exclusive, which isn’t stated in the help at all.

2 1

Netstat Missing
by observium＠lsl-technology.com 17 Apr '25

17 Apr '25

If I look at the list of devices, when I select any of the network devices and select Graphs, the dropdown menu has an item called NETSTATS ... This item is not available if I select a VM or a server and select Graphs. How do I view network stats on any of my server devices, be them VM or physical server? Thanks Lawrence

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Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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PHP Fatal error
by Henrik Aarfeldt 26 Mar '25

26 Mar '25

Hi, We're running the latest version of Observium. Today we get "PHP Fatal error: html_callback_build_title(): Cannot use output buffering in output buffering display handlers in /opt/observium/html/includes/functions.inc.php on line 130" Returns a blank page (after ok login) -- Best regards, Henrik. ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

3 4

SVN Log not updated
by Thomas Schreiner 23 Mar '25

23 Mar '25

Hello, is the update of the SVN log broken? Neither https://changelog.observium.org nor observium.org/svn.log are updated since 20.2.2025. Best regards Thomas

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Odd issues after recent upgrade:
by Duncan 22 Mar '25

22 Mar '25

Hello all, Environment: Observium CE 24.12.13800, home lab. Rocky Linux release 9.5 (Blue Onyx) VM on ESXi. Problem: Since upgrading recently, I've had issues with constant "Processors: 1 deleted.", "Processors: 1 added." log entries, looks like against Ubiquiti gear only. I've tried splitting the scans: 00 */6 * * * root /opt/observium/discovery.php -i4 -n0 >> /dev/null 2>&1 10 */6 * * * root /opt/observium/discovery.php -i4 -n1 >> /dev/null 2>&1 20 */6 * * * root /opt/observium/discovery.php -i4 -n2 >> /dev/null 2>&1 30 */6 * * * root /opt/observium/discovery.php -i4 -n3 >> /dev/null 2>&1 But it's still persisting. Somewhat irritating... Charts end up looking like this, and clearly going to miss something in the eventlog... I've always had issues monitoring my Ubiquiti kit, butit seems to have got worse: "sysDescr -> ''" "sysDescr -> 'Ubiquiti UniFi UXG-Lite ~blah~'" "WARNING! Ports snmpwalk did not complete. Try to increase SNMP timeout on the device properties page." (set to 30 already) Many thanks in advance for any solutions!

2 1

Alert Checker for inactive switch ports
by blub＠kabelbw.de 21 Mar '25

21 Mar '25

Is it possible to create an alert checker that reports ports that have been inactive for more than two months? Thanks in advance Dilbert

2 2

Incorrect data in ArcGIS geocoding
by Stephen Kent 19 Mar '25

19 Mar '25

I noticed when adding geolocation info to devices, I would consistently get incorrect data regardless of address format for ArcGIS in Observium and when using the test_geo.php script. Specifically, the United States address's "State". My preferred format is the NeDi hierarchical format<https://www.nedi.ch/documentation/index.html> (US;CA;Anaheim,1234 Main Street;2nd Floor;Server Room). Even using a typical format, info is incorrect. (1234 Main Street, Anaheim,CA) I suspect ArcGIS is returning the correct info, but the php is stuffing the data in the wrong fields. I don't know php enough to confirm. So below is a query using typical US address format. /opt/observium# ./test_geo.php -a arcgis '1313 disneyland dr anaheim, ca' +--------------------------------+ | Location | +--------------------------------+ | 1313 disneyland dr anaheim, ca | +--------------------------------+ +----------+------------+--------------+---------------+------------+--------+---------+-------+ | Geo: API | Lat | Lon | Country | State | County | City | Error | +----------+------------+--------------+---------------+------------+--------+---------+-------+ | arcgis | 33.8144249 | -117.9249177 | United States | Disneyland | Orange | Anaheim | | +----------+------------+--------------+---------------+------------+--------+---------+-------+ And in NeDi format: /opt/observium# ./test_geo.php -a arcgis 'US;CA;1313 Disneyland Drive;Building 1' +----------------------------------------+ | Location | +----------------------------------------+ | US;CA;1313 Disneyland Drive;Building 1 | +----------------------------------------+ +----------+------------+--------------+---------------+------------+--------+---------+-------+ | Geo: API | Lat | Lon | Country | State | County | City | Error | +----------+------------+--------------+---------------+------------+--------+---------+-------+ | arcgis | 33.8144249 | -117.9249177 | United States | Disneyland | Orange | Anaheim | | +----------+------------+--------------+---------------+------------+--------+---------+-------+ All fields other then "State" is correct. When you run the test-geo.php in debug, we get a lot of info, but I want to point out this section: I think this is the json formatted return from ArcGIS. All this data looks correct. In particular, notice the field descriptor "StName" with value "Disneyland". I think this is where to disconnect occurs. I think there was a misunderstanding that "StName" was the "State" value, while it is actually returned in "Region" (California) I think "StName" is the street name (Disneyland). So the solution would be for the php to stuff the "State" field with the value from "Region". Not sure what Observium is doing with Street name. /opt/observium# ./test_geo.php -dd -a arcgis '1313 disneyland dr anaheim, ca' DEBUG! Load class 'Console_Color2' from '/opt/observium/libs/pear/Console/Color2.php': OK DEBUG: is_cli() == TRUE, PHP_SAPI: 'cli', REMOTE_ADDR: ''DEFINITIONS Time : 0.0343442 ms REQUEST[https://geocode.arcgis.com/arcgis/rest/services/World/GeocodeServer… REQUEST STATUS[TRUE] REQUEST RUNTIME[0.4547s] RESPONSE CODE[200 OK] RESPONSE[ {"spatialReference":{"wkid":4326,"latestWkid":4326},"candidates":[{"address":"1313 S Disneyland Dr, Anaheim, California, 92802","location":{"x":-117.924917739781,"y":33.814424874175},"score":99.5,"attributes":{"Score":99.5,"Type":"","PlaceName":"","StName":"Disneyland","City":"Anaheim","Subregion":"Orange County","Region":"California","Territory":"","Country":"USA"},"extent":{"xmin":-117.925917739781,"ymin":33.813424874175,"xmax":-117.923917739781,"ymax":33.815424874175}}]} ] > $http_response_header /opt/observium/includes/http.inc.php:195 null TRUE Response [4326] valid: [spatialReference->wkid] regex [^\d+$] /opt/observium/includes/http.inc.php:691 array( [spatialReference] => array( [wkid] => int(4326) [latestWkid] => int(4326) ) [candidates] => array( [0] => array( [address] => string(48) "1313 S Disneyland Dr, Anaheim, California, 92802" [location] => array( [x] => double(-117.92491773978) [y] => double(33.814424874175) ) [score] => double(99.5) [attributes] => array( [Score] => double(99.5) [Type] => string(0) "" [PlaceName] => string(0) "" [StName] => string(10) "Disneyland" [City] => string(7) "Anaheim" [Subregion] => string(13) "Orange County" [Region] => string(10) "California" [Territory] => string(0) "" [Country] => string(3) "USA" ) [extent] => array( [xmin] => double(-117.92591773978) [ymin] => double(33.813424874175) [xmax] => double(-117.92391773978) [ymax] => double(33.815424874175) ) ) ) ) ... > $location /opt/observium/test_geo.php:88 array( [location] => string(30) "1313 disneyland dr anaheim, ca" [location_geoapi] => string(6) "arcgis" [location_lat] => double(33.8144249) [location_lon] => double(-117.9249177) [location_city] => string(7) "Anaheim" [location_county] => string(6) "Orange" [location_state] => string(10) "Disneyland" [location_country] => string(13) "United States" [location_status] => string(315) "Geocoding ENABLED, try detect device coordinates: by FORWARD query (API: ARCGIS, sysLocation: 1313 disneyland dr anaheim, ca) - FOUND GEO API REQUEST: GEO LOCATION: United States (Country), Disneyland (State), Orange (County), Anaheim (City) GEO COORDINATES: 33.8144249 (Latitude), -117.9249177 (Longitude)" ) +----------+------------+--------------+---------------+------------+--------+---------+-------+ | Geo: API | Lat | Lon | Country | State | County | City | Error | +----------+------------+--------------+---------------+------------+--------+---------+-------+ | arcgis | 33.8144249 | -117.9249177 | United States | Disneyland | Orange | Anaheim | | +----------+------------+--------------+---------------+------------+--------+---------+-------+ Observium CE 24.12.13800 (24th December 2024) OS Linux 5.15.0-131-generic [amd64] (Ubuntu 22.04) Apache 2.4.52 (Ubuntu) PHP 8.1.2-1ubuntu2.20 (OPcache: ENABLED) (Memory: 128MB) Python 3.10.12 MySQL 8.0.41-0ubuntu0.22.04.1 (extension: mysqli 8.1.2-1ubuntu2.20) SNMP NET-SNMP 5.9.1 RRDtool 1.7.2 Fping 5.1 (IPv4 and IPv6) Fetch cURL 7.81.0 (OpenSSL/3.0.2, LibZ 1.2.11, LibIDN 2.3.2)

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api integration with Aruba Central
by Sam Sarkis 05 Mar '25

05 Mar '25

Hi All, Aruba Central is aruba cloud monitoring/management platform for aruba wireless and switching. They have full API capabilities. Can we interface Observium with Aruba Central to get alerts or show status of devices ? Thanks

2 1

0mPHP Fatal error
by Shekhar Basnet 28 Feb '25

28 Feb '25

2 2

alert box
by Arnoldo Vidal Bravo 27 Feb '25

27 Feb '25

Hi A few months ago we updated observium (from 23.2.12520 to 24.8.13606) and now we don't see the alerts for monitored ports. Before we saw yellow boxes (warnings), now they don't appear. Does it no longer show that information? port down we must add something in the config file? -- Saluda cordialmente

3 4

Missing 'HttpOnly' Cookie Attribute (HTTP)
by Martin Gilhooly 27 Feb '25

27 Feb '25

subscribe Dear Support, I'm trying to correct this in my ubuntu config. I have adjusted my config. Php to no avail - see atatched. I have added the relevant to the web host: <VirtualHost *:80> # Listen on HTTP ServerName monitor.holycrossprep.com # Force a redirect to HTTPS for any requests to observium. example.com RewriteEngine On RewriteCond %{HTTPS} off RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] RedirectPermanent / https://monitor.holycrossprep.com/ </VirtualHost> <VirtualHost *:443> ServerName monitor.holycrossprep.com DocumentRoot /opt/observium/html <FilesMatch \.php$> SetHandler application/x-httpd-php </FilesMatch> <Directory /> Options FollowSymLinks AllowOverride None </Directory> SSLEngine on SSLCertificateFile /etc/ssl/certs/holycrossprep.pem SSLCertificateKeyFile /etc/ssl/certs/holycrossprep.key <Directory /opt/observium/html/> DirectoryIndex index.php Options Indexes FollowSymLinks MultiViews AllowOverride All Require all granted </Directory> ErrorLog /error.log LogLevel warn CustomLog /access.log combined ServerSignature On </VirtualHost> Would else should I be looking at? Thank you, Martin [https://www.holycrossprepschool.co.uk/_Includes/images/banner.png] Martin Gilhooly IT Manager +44 (0)20 8942 0729 martin.gilhooly(a)holycrossprep.com<mailto:martin.gilhooly@holycrossprep.com> www.holycrossprepschool.co.uk [https://www.holycrossprepschool.co.uk/_Includes/images/hcp_logo.png] [advertisement]<https://www.holycrossprepschool.co.uk> Holy Cross Preparatory School * George Road * Kingston Upon Thames * Surrey * KT27NU CONFIDENTIALITY NOTICE, DISCLAIMER AND MONITORING: This email is intended for the person to whom it is addressed. The message and any attachments may contain confidential information. If you are not the intended recipient or have received this email in error, please notify the sender and delete the email from your computer systems. You should not make any unauthorized use of the information contained in the email. While all reasonable precautions are taken to ensure that no viruses are transmitted with this message, Holy Cross Preparatory School will not be liable for any loss or damage caused by the transmission of this message. Please note that Holy Cross Preparatory School reserves the right to monitor emails in accordance with the School IT policy.

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Problem with Alert-Checkers
by jonas.meyer＠noz-digital.de 27 Feb '25

27 Feb '25

I have a problem with some alerters... Although the alert really triggers and I get the confirmation “ALERT_NOTIFIY”, I get no message. No matter if by mail, SMS or webhook. Everything works normally with other alert checkers.

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