- observium - lists.observium.org

Adding new OS to central but still getting generic
by Bryan E 13 Apr '26

13 Apr '26

Hello, I'm trying some thing. First I have a Central Observium server hosting the DB and graphs. My devices are polled via another Debian-poller who's the only one talking to central observium. I've added a stormshield on observium but it comes as a generic device, so I've tried to follow the guide to add a new OS (https://docs.observium.org/developing/add_os/) my new file /opt/observium/includes/definitions/os/stormshield.inc.php is like the following: $os = "Stormshield"; $config['os'][$os]['vendor'] = "Stormshield"; $config['os'][$os]['text'] = "Stormshield OS"; $config['os'][$os]['type'] = "firewall"; // Set type in polling os $config['os'][$os]['sysObjectID'][] = ".1.3.6.1.4.1.11256.1"; $config['os'][$os]['sysDescr'][] = "/^NS-BSD/"; $config['os'][$os]['mibs'][] = "STORMSHIELD-PROPERTY-MIB"; The MIBS seems OK on /opt/observium/includes/definitions/mibs/stormshield.inc.php redirecting to stormshield folder My folder /opt/observium/mibs/stormshield/ is filled with MIBS but still... I might be missing something because when I execute ./discovery.php -h mydevice_ID -m os on the Debian-Poller it still comes as generic +-------------+------------------------------+ | OID | | +-------------+------------------------------+ | sysDescr | NS-BSD SNSS1XXXXXXX amd64 | | sysObjectID | .1.3.6.1.4.1.11256.1.20.7 | +-------------+------------------------------+ o OS Type generic o OS Group unix

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group C drives
by Jim DeVico 10 Apr '26

10 Apr '26

Can anyone suggest the best way to group the C drives together to create an alert monitor their storage usage?

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NuDesign SNMP Agent for Windows
by Tony Guadagno 03 Apr '26

03 Apr '26

Hi, i was wondering if anyone in the community has any experience with using this snmp agent on windows servers? I am frustrated (like we all are) with Microsoft's lack of snmpv3 support as well as some notable omissions from their native snmp agent (for example, lack of mounted volume support as well as service visibility). Has anyone used this agent with Observium?? is it better than the native agent?? thanks in advance https://www.snmp4windows.com/SNMP/snmpv3-agent-service-for-windows/

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how can i alert when link is up but eigrp peer (next hop) is down
by Tony Guadagno 02 Apr '26

02 Apr '26

hi, I am hoping someone can give me some suggestions on how to alert when my Cisco router's interface is up/up but the other side is not responding. I just discovered that I have been running on a backup line for a while at one site and did not know it because the primary link did not go "down" is there anything I can do with monitoring eigrp peers etc. It did occur to me that if I set up an sla on the router, I might be able to leverage that, but I would like a solution that did not involve more config on the router. thanks in advance

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broke smokeping graphs/type=smokeping_in
by Ivo van Tulden 30 Mar '26

30 Mar '26

Dear, Can you assist me with a problem, I have broken myself? If have smokeping running and wanted to change the name 'localhost' to my machine name within the ping graphs. No the third graph is broken. Seems normal to change it back, but don't know anymore where to look. It is a Ubuntu 24.04 install. Can anyone give me a couple of hints? Linkpart: "graphs/type=smokeping_in" [cid:c6bf3e26-eb57-4f7f-9a01-634c842e7f0d] Met vriendelijke groet, Ivo van Tulden Industrial Automation [cid:dd24edd0-4f72-42e5-baac-bf57868b8ce8] **** DISCLAIMER: The information sent in or attached to this e-mail is for the addressee only. If this e-mail message is unclear please contact VLISCO by e-mail or telephone. Disclosure or reproduction of this information to a third party without prior agreement of VLISCO is not allowed. VLISCO does not accept any responsibility for the correct and complete interpretation of this e-mail nor for the time of its arrival. VLISCO cannot be held responsible for any claim resulting from negotiations and/or decisions made directly or indirectly based on information contained in this e-mail message. Vlisco Netherlands B.V. Binnen Parallelweg 27, 5701 PH, Helmond, The Netherlands. Chamber of commerce Eindhoven 50751492. Tel.: +31 (0)492 570922 Fax: +31 (0)492 570230 Visit our website: www.vlisco.com ****

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Add DATAKOM D500 to observium!
by daniel＠nav.ro 30 Mar '26

30 Mar '26

Hello, Datakom provides multiple power generator central units and we currently have DATAKOM D500 model. They have provided us with the .mib file for snmp implementation. Can you help us add it to observium? I can provide the mib file. Thank you.

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Webhook alerts and access to alert graph
by Marian Rychtecky 16 Mar '26

16 Mar '26

Hello all, I am integrating Observium alerts with a Matrix notification service and would like the Matrix message to include the alert graph, similar to the standard email alert. While looking at the email transport code, I noticed that it already receives a prepared $context['graphs'] structure. Each graph contains fields such as type, url, and data, and the email transport simply embeds the rendered graph image from that data. With webhook alerts, however, the JSON payload does not appear to include this graph information. Reconstructing the correct graph from the available webhook fields is difficult because the graph type and parameters are not always obvious. Would it be possible for webhook transports to expose the same graph context that is already available to the email transport (for example, the graphs[] array or at least the graph URL? That would make it much easier to integrate Observium alerts with systems such as Matrix or Slack while preserving the graph context included in email alerts. Thanks a lot, Marian -- Marian Rychtecký NIX.CZ, z.s.p.o.

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casa 100G "logical-channel 0 description"
by Sébastien Gay 09 Mar '26

09 Mar '26

Hello, Can you add the interface description? « interface upstream 13/14.2 description "Fy-15 Petit-Pont 3 45" frequency 45000000 channel-width 6400000 power-level 6 ingress-cancellation logical-channel 0 description "Fy-15 Petit-Pont 3 45" « ALERT Modify <https://observiumm.sinergy.ch:8078/device/device=200/tab=alert/alert_entry= 56152/> Alert Alarme SNR Alert Entity Logical Upstream Channel 13/14.2/0 DS SNR <https://observiumm.sinergy.ch:8078/device/device=200/tab=health/metric=snr/ id=3949/> Conditions sensor_value less 25 (20.2) Metrics sensor_value = 20.2 Duration 7m 2s (09-03-2026 17:10:07) Device Device 1.1.1.1 (Casa 02 Village Externe) Hardware Operating System CASA DCTS Thanks in advance, Adam Sébastien

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Inquiry regarding HA deployment with 2 Observium server
by Ashraf Alkheroo 02 Mar '26

02 Mar '26

We are currently planning a deployment involving two Observium servers and would appreciate clarification regarding the appropriate edition and recommended architecture. Our objective is to implement a high-availability (HA) setup with the following requirements: * Two Observium servers operating together. * If a device is added for monitoring on one server, it should automatically appear on the other server. * The database should be synchronized between the two servers. * The overall solution should provide redundancy and ensure service continuity if one server fails. Could you please confirm: * Which Observium edition supports this type of multi-server / HA deployment? * Whether native database synchronization between two servers is supported. * Any recommended architecture or best practices for achieving full HA with shared data consistency. We would appreciate your guidance in selecting the correct version and architecture for our needs. Kind regards, Ashraf ALkheroo Network and System administrator [cid:image001.png@01DCAA45.A0FD6A60] Support : +41 (0)21 544 29 29 Internet * VoIP * Network * Hosting Consulting * IT Management

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device showing connection to switch
by Ivo van Tulden 02 Mar '26

02 Mar '26

Dear sir/mem, Within Observium there is a nice 'network map' view which shows al the network devices. Is there a view to show the connection from a device in this netwerk map view? A view that shows the connections to the network-switch it is connected? Met vriendelijke groet, Ivo van Tulden Industrial Automation [cid:47aed2b0-0052-4ebb-9aba-849cae761954] **** DISCLAIMER: The information sent in or attached to this e-mail is for the addressee only. If this e-mail message is unclear please contact VLISCO by e-mail or telephone. Disclosure or reproduction of this information to a third party without prior agreement of VLISCO is not allowed. VLISCO does not accept any responsibility for the correct and complete interpretation of this e-mail nor for the time of its arrival. VLISCO cannot be held responsible for any claim resulting from negotiations and/or decisions made directly or indirectly based on information contained in this e-mail message. Vlisco Netherlands B.V. Binnen Parallelweg 27, 5701 PH, Helmond, The Netherlands. Chamber of commerce Eindhoven 50751492. Tel.: +31 (0)492 570922 Fax: +31 (0)492 570230 Visit our website: www.vlisco.com ****

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Inquiry regarding HA deployment with 2 Observium servers
by Ashraf Alkheroo 02 Mar '26

02 Mar '26

Dear Observium Support Team, We are currently planning a deployment involving two Observium servers and would appreciate clarification regarding the appropriate edition and recommended architecture. Our objective is to implement a high-availability (HA) setup with the following requirements: * Two Observium servers operating together. * If a device is added for monitoring on one server, it should automatically appear on the other server. * The database should be synchronized between the two servers. * The overall solution should provide redundancy and ensure service continuity if one server fails. Could you please confirm: * Which Observium edition supports this type of multi-server / HA deployment? * Whether native database synchronization between two servers is supported. * Any recommended architecture or best practices for achieving full HA with shared data consistency. We would appreciate your guidance in selecting the correct version and architecture for our needs. Kind regards, Ashraf ALkheroo Network and System administrator [cid:image001.png@01DCAA36.32443900] Support : +41 (0)21 544 29 29 Internet * VoIP * Network * Hosting Consulting * IT Management

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Script environment variable OBSERVIUM_DURATION always 0s
by Tony Guadagno 26 Feb '26

26 Feb '26

hi, another issue i am finding with script variables is OBSERVIUM_DURATION. i am including in script notifications but it always reports as 0s (current date). so in other words, the duration of the alert is always reported to be 0s. this seems like a bug as well?? should i put in a ticket for this also? thanks again for all your help!

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PharmaBridge International for Top ED Products
by cedos94738＠ostahie.com 26 Feb '26

26 Feb '26

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1001431-26-EXO
by Gorovaya, Yuliya 24 Feb '26

24 Feb '26

Hi Adam, I hope this message finds you well. Our customer Technodom Operator wishes to renew the current Observium Enterprise for one more year. Below you can find last year communication concerning that order. Could you, please, send us the new Invoice, the customer needs to renew the license urgently as it expires soon. Thank you for your help. If you need more details, please find them in the attached message I send you earlier Kind regards, Julia Gorovaya Yuliya.Gorovaya(a)noventiq.com<mailto:Yuliya.Gorovaya@noventiq.com> [cid:image001.png@01DB8E73.33CDCC30] From: Oymatov, Aziz <Aziz.Oymatov(a)noventiq.com<mailto:Aziz.Oymatov@noventiq.com>> Sent: Thursday, March 6, 2025 8:39 AM To: Adam Armstrong <adama(a)observium.org<mailto:adama@observium.org>> Subject: RE: Invoice 25022602 from Observium International Limited for Noventiq Cyprus Thanks for your reply. Have a nice day Oymatov, Aziz Procurement manager, Noventiq Eastern Europe and Central Asia aziz.oymatov(a)noventiq.com<mailto:aziz.oymatov@noventiq.com> Tashkent, Uzbekistan Timezone: (UTC +05:00) [cid:image001.png@01DB8E73.33CDCC30] From: Adam Armstrong <adama(a)observium.org<mailto:adama@observium.org>> Sent: Thursday, March 6, 2025 8:33 AM To: Oymatov, Aziz <Aziz.Oymatov(a)noventiq.com<mailto:Aziz.Oymatov@noventiq.com>> Subject: Re: Invoice 25022602 from Observium International Limited for Noventiq Cyprus We don’t “provide additional licenses.” This was a renewal, all you get is the new expiration date. This is our sales process, it’s always been our sales process. Deal with it or don’t order from us again. Sent from my iPhone On 6 Mar 2025, at 03:27, Oymatov, Aziz <Aziz.Oymatov(a)noventiq.com<mailto:Aziz.Oymatov@noventiq.com>> wrote: Thanks for your reply. Sorry, but we need confirmation from you that additional licenses have been provided to the client. Can you send this confirmation? Oymatov, Aziz Procurement manager, Noventiq Eastern Europe and Central Asia aziz.oymatov(a)noventiq.com<mailto:aziz.oymatov@noventiq.com> Tashkent, Uzbekistan Timezone: (UTC +05:00) <image001.png> From: Adam Armstrong <adama(a)observium.org<mailto:adama@observium.org>> Sent: Thursday, March 6, 2025 6:41 AM To: Oymatov, Aziz <Aziz.Oymatov(a)noventiq.com<mailto:Aziz.Oymatov@noventiq.com>> Subject: Re: Invoice 25022602 from Observium International Limited for Noventiq Cyprus Did you actually read the invoice? This is an extension to an existing license. The username and new expiration are on the invoice. There's nothing more. Oymatov, Aziz wrote on 04/03/2025 05:26: Dear team. Please respond to our order 02.27.2025 we paid Invoice #: 25022602, please clarify how we can get licenses? Oymatov, Aziz Procurement manager, Noventiq Eastern Europe and Central Asia aziz.oymatov(a)noventiq.com<mailto:aziz.oymatov@noventiq.com> Tashkent, Uzbekistan Timezone: (UTC +05:00) <image002.png> From: Oymatov, Aziz Sent: Tuesday, March 4, 2025 10:12 AM To: Adam Armstrong <adama(a)observium.org><mailto:adama@observium.org> Cc: Zhaskayrat, Temirlan <Temirlan.Zhaskayrat(a)noventiq.com><mailto:Temirlan.Zhaskayrat@noventiq.com>; mikes(a)observium.org<mailto:mikes@observium.org>; toml(a)observium.org<mailto:toml@observium.org>; info(a)observium.org<mailto:info@observium.org>; sale(a)observium.org<mailto:sale@observium.org> Subject: RE: Invoice 25022602 from Observium International Limited for Noventiq Cyprus Dear team. Please respond to our order 02.27.2025 we paid Invoice #: 25022602, please clarify how we can get licenses? Oymatov, Aziz Procurement manager, Noventiq Eastern Europe and Central Asia aziz.oymatov(a)noventiq.com<mailto:aziz.oymatov@noventiq.com> Tashkent, Uzbekistan Timezone: (UTC +05:00) <image002.png> From: Oymatov, Aziz <Aziz.Oymatov(a)noventiq.com<mailto:Aziz.Oymatov@noventiq.com>> Sent: Monday, March 3, 2025 10:29 AM To: Adam Armstrong <adama(a)observium.org<mailto:adama@observium.org>> Cc: Zhaskayrat, Temirlan <Temirlan.Zhaskayrat(a)noventiq.com<mailto:Temirlan.Zhaskayrat@noventiq.com>> Subject: RE: Invoice 25022602 from Observium International Limited for Noventiq Cyprus Dear team. We paid the bill online. When will we get licenses? Oymatov, Aziz Procurement manager, Noventiq Eastern Europe and Central Asia aziz.oymatov(a)noventiq.com<mailto:aziz.oymatov@noventiq.com> Tashkent, Uzbekistan Timezone: (UTC +05:00) <image002.png> From: messaging-service(a)post.xero.com<mailto:messaging-service@post.xero.com> <messaging-service(a)post.xero.com<mailto:messaging-service@post.xero.com>> Sent: Wednesday, February 26, 2025 6:33 PM To: Oymatov, Aziz <Aziz.Oymatov(a)noventiq.com<mailto:Aziz.Oymatov@noventiq.com>> Subject: Invoice 25022602 from Observium International Limited for Noventiq Cyprus CAUTION: This email originated from outside of our organization. Do not click on links or open attachments unless you recognize the sender and know the content is safe. Verify the sender’s email address and be cautious of any unexpected or suspicious content. If in doubt, contact IT support at helpdesk(a)noventiq.com<mailto:helpdesk@noventiq.com> for assistance before proceeding. Why is this important?<https://support.microsoft.com/en-us/windows/protect-yourself-from-phishing-…> [Observium International Limited] Observium International Limited £1,000.00 GBP Due 26 Feb 2025 Invoice #: 25022602 Review and pay <https://in.xero.com/gfSlYFZjRcPAophJa7WTUCUYFy1wppscdjCOpwWA?utm_source=inv…> [visa][masterCard][applePay][googlePay] Hi , Here's invoice 25022602 for GBP 1,000.00. The amount outstanding of GBP 1,000.00 is due on 26 February 2025. View your bill online: https://in.xero.com/gfSlYFZjRcPAophJa7WTUCUYFy1wppscdjCOpwWA<https://in.xero.com/gfSlYFZjRcPAophJa7WTUCUYFy1wppscdjCOpwWA?utm_source=inv…> >From your online bill you can print a PDF, export a CSV, or create a free login and view your outstanding bills. If you have any questions, please let us know. Thanks, Observium International Limited Description Amount Observium Enterprise Annual Subscription 1,000.00 username: technodom.kz expiration: 2025-12-02 0.00 Subtotal 1,000.00 VAT 0% 0.00 Amount Due GBP1,000.00 Review and pay <https://in.xero.com/gfSlYFZjRcPAophJa7WTUCUYFy1wppscdjCOpwWA?utm_source=inv…> [Powered by Xero] CAUTION: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete this email from your system. If you are not the intended recipient, you are notified that disclosing, copying, distributing, or taking any action in reliance on the contents of this information is strictly prohibited. Processing of personal data is done in accordance with the Group Privacy Notice<https://noventiq.com/about/business-conduct-guidelines/sl-privacy-notice>. -- Sent from Postbox<https://www.postbox-inc.com/?utm_source=email&utm_medium=siglink&utm_campai…>

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alert notifications problem Telegram
by Bostjan 23 Feb '26

23 Feb '26

Hi Team since I've upgraded to Observium CE 26.1.14545, my Telegram notifications stoped working. ./test_alert.php -d -c <contact_id> works and it sends a test message which is also received by Telegram, but ./test_alert.php -d -a <alert_entry> gives an error (in which it among other thing says: "Oops! Something went wrong! You may want to report this to the Observium developers.") The log is attached Sincerely

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Script environment variable OBSERVIUM_TIMESTAMP empty
by Tony Guadagno 12 Feb '26

12 Feb '26

hi, i am using a custom script for my alert notification and i use some of the environment variables defined here: https://docs.observium.org/alerting_transports/#script recently i noticed that the environment variable OBSERVIUM_TIMESTAMP returns null. this seems like a bug...is it? should i report it in Jira?

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Error updating to the latest CE edition
by Roland Hill 10 Feb '26

10 Feb '26

Hi team, Thanks again for releasing another CE version. I run this in my home lab so I always appreciate your updates when you are able to do this. I followed the steps as provided on your document site (https://docs.observium.org/updating), as I have done previously without issue. When I ran "/opt/observium/discovery.php -u" I got the following message. Any guidance when you have time would be a big help please. ====== ops! Something went wrong! You may want to report this to the Observium developers. syntax error, unexpected token "=", expecting variable in /opt/observium/includes/community.inc.php:5 Stack trace: #0: (unknown function) called at [/opt/observium/includes/community.inc.php:5] 1: <?php 2: 3: // stub functions for not exist features 4: function cache_groups() { return []; } 5: function get_type_groups( = NULL, = TRUE) { return []; } 6: function get_groups_by_type( = NULL) { return []; } 7: function get_group_entities(, = '') { return []; } 8: function get_group_entities_array(, = '') { return []; } 9: 10: // EOF #1: require_once called at [/opt/observium/includes/observium.inc.php:73] 68: db_config(); 69: $GLOBALS[OBS_DB_LINK] = dbOpen($config['db_host'], $config['db_user'], $config['db_pass'], $config['db_name']); 70: } 71: 72: // Include more necessary supporting files 73: require_once($config['install_dir'] . "/includes/functions.inc.php"); 74: 75: if (!isset($GLOBALS[OBS_DB_LINK]) || !$GLOBALS[OBS_DB_LINK]) { 76: if (db_skip()) { 77: print_warning("NOTE: Database connection skipped by request. Database is not connected."); 78: } elseif (isset($options['V'])) { #2: include called at [/opt/observium/discovery.php:19] 14: chdir(dirname($argv[0])); 15: 16: // Get options before definitions! 17: $options = getopt("h:i:m:n:p:U:dfquaMV"); 18: 19: include("includes/observium.inc.php"); 20: include("includes/discovery/functions.inc.php"); 21: 22: $cli = TRUE; 23: 24: //if (is_cron()) { $options['q'] = TRUE; } // Set quiet for cron ====== Many thanks, -- Regards, Roland

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port phaser
by Arnoldo Vidal Bravo 04 Feb '26

04 Feb '26

hi. how i can do to show ifAlias on warning alert on observium's web [image: image.png] this port has an ifAlias on DB [image: image.png] and devices ports is showed right [image: image.png] -- Saluda cordialmente

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can the alert/recover email be altered
by Tony Guadagno 02 Feb '26

02 Feb '26

Hi, I was wondering if the alert/recover email format be altered, I find the subject line overloaded and would like to streamline it a bit. thanks Tony

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Re: observium Digest, Vol 186, Issue 6 (Out of Office)
by Spencer Caplin 30 Jan '26

30 Jan '26

Hi I'm currently out of the office so please contact our Helpdesk on 01424 217727 for urgent enquires. Regards Spencer Spencer Caplin Sector IT 01424 217727 spencer.caplin(a)sector-it.co.uk

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port phaser
by Arnoldo Vidal Bravo 30 Jan '26

30 Jan '26

hi. how i can do to show ifAlias on warning alert on observium's web [image: image.png] this port has an ifAlias on DB [image: image.png] and devices ports is showed right [image: image.png] -- Saluda cordialmente

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host-description "<something>" setting on Dell S4148T will not register device correctly in Observium
by Chris James 22 Jan '26

22 Jan '26

If you have the 'host-description' set within the switch config on a Dell S4148T it will not register the switch correctly in observium. It will see it as a generic device instead. If you remove the setting it will register the switch correctly and you get the Dell logo plus extra information in the summary box for the device. I don't think this is anything that needs to be fixed per se - just a general observation. Chris Chris James Technical Lead, Vessel Production Systems

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Howcan I make Observium show house numbers on OpenStreetMap
by Proservis 16 Jan '26

16 Jan '26

Hello, When I go to openstreetmap.org, I get a map that shows house numbers, but the openstreetmap in Observium does not show house numbers. How can I make observium display house numbers?

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OcNOS Interfaces: Sensors Numbering
by Nicolas Korten 13 Jan '26

13 Jan '26

Hi Observium Team, we noticed that when monitoring IPInfusion/OcNOS Routers (at least on Ufispace s9510-s28dc) the Interface Sensors naming is incorrect, some items are offset by 1, and others are not showing up. For example, we have an interface with ifDescr="xe4" which is detected correctly in the ports/basic tab (see ports.png) - but in the Sensors tab it is detected as xe5 (see sensors.png - xe5 has no treansciever and is Admin Down on this device). Other ports are not showing up in the Ports/Sensors section, but they do appear in Health/dBm (see dbm.png). IPInfusion is starting the interface enumeration in ifDescr with 0 (ce0 is the first interface), and in the CMM-CHASSIS-MIB the interfaces are indexed by CmmTransIndex starting with 1. For example, xe4 receive power is at: .1.3.6.1.4.1.36673.100.1.2.3.1.22.1.5.1 (notice cmmTransIndex = 5) ce0 receive power: .1.3.6.1.4.1.36673.100.1.2.3.1.22.1.1.1 (notice cmmTransIndex = 1) Is there any option to fix this? Thank you in advance, kind regards, Nicolas -- Nicolas Korten Dipl.-Ing. Systemtechnik und Dienste/EDV komro GmbH Am Innreit 2 DE-83022 Rosenheim Telefon: +49 8031 365 7913 Telefax: +49 8031 365 7699 Mail: korten(a)komro.net / http://www.komro.net __________________________________________________________________________________________________________ Geschäftsführer: Dipl. Ing. Gert Vorwalder Vorsitz im Aufsichtsrat: Oberbürgermeister Andreas März Sitz der Gesellschaft: Rosenheim Registergericht: Traunstein, HRB-Nr. 10689 USt.-IdNr.: DE 188814299 Hinweise zur Verarbeitung Ihrer personenbezogenen Daten gem Art. 13 DSGVO: Verantwortlich für die Verarbeitung Ihrer personenbezogenen Daten im Rahmen des vorliegenden Kontakts ist die komro GmbH Weitere Informationen zur Verarbeitung Ihrer Daten, insbesondere zu den Ihnen zustehenden Rechten, können Sie unserer Homepage unter https://www.komro.net/datenschutz entnehmen oder auf jedem anderen Wege unter den o.g. Kontaktdaten bei uns erfragen.

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Inquiry Regarding Alternative Payment Options for Observium Professional License
by Prasun Kumar Mitra (NOC) 13 Jan '26

13 Jan '26

Hi Observium Team, I am currently using the Observium Professional version. Unfortunately, my recent subscription renewal attempt failed due to an issue with my credit card, and the payment status is now showing as Past Due. I would like to check if there are any alternative payment options available. so that I can complete the payment and continue using the Professional license without interruption. Kindly let me know the possible options and the procedure to proceed further. Regards, Prasun Kumar Mitra Sr. System Administrator Network Operations Center Alliance Broadband Services Pvt. Ltd.<http://www.alliancebroadband.co.in> P-26/1,Nanigopal Roychowdhury Road, Kolkata-700014 [cid:856f2463-aa48-40ac-aed8-92832a303634]

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