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Unable to Add Contact in Observium Version 25.8.14180 (stable)
by Prasun Kumar Mitra (NOC) 21 Aug '25

21 Aug '25

Hello Team, After updating Observium I am unable to add/modify contact. I have tried adding telegram bot and email contact but no success. After clicking Save it comes back to contacts page but no user is added. Please help.. Regards, Prasun Kumar Mitra Sr. System Administrator Network Operations Center Alliance Broadband Services Pvt. Ltd.<http://www.alliancebroadband.co.in> P-26/1,Nanigopal Roychowdhury Road, Kolkata-700014 Mob: 8420355871 [cid:f4d01781-8e16-4ed1-8754-b60023d32b1e]

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Login Attempts fail on new CE install
by zack＠lima3.me 07 Aug '25

07 Aug '25

After a basic install of the CE edition, I am unable to log into the system. I added a user via CLI and can see that user as valid within the database. When I enable debug, I can see that the system is attempting the login but when it tries to pull the userlevel from the database, it does not appear to be passing the username into the query, so it is attempting to get the userlevel of username = '' and failing. The authentication failure is correctly populating into the auth_log insertion query. See below for the output of the debug info on the login page. Is this a bug in the system or is something configured incorrectly? I can see the user with level 10 in the database. SELECT * FROM `observium_attribs` SELECT @@SESSION.sql_mode; SET SESSION `sql_mode` = 'NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION' SELECT TIMEDIFF(NOW(), UTC_TIMESTAMP); SELECT * FROM `config` SELECT `username`, `password` FROM `users` WHERE `username` = 'lima3' AND `type` = 'mysql' SELECT `level` FROM `users` WHERE `username` = '' AND `type` = 'mysql' INSERT INTO `authlog` (`user`,`address`,`user_agent`,`result`) VALUES ('lima3','10.0.0.190','Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:141.0) Gecko/20100101 Firefox/141.0','Authentication Failure')

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Fw: ALERT: [poseidon-4-liko] [counter] [Vetrame] Zmena stavu digitálneho vstupu
by Kalafus, Miroslav 28 Jul '25

28 Jul '25

vieme len zmenu stavu, ked nepozname predchadzajuci stav, nebudeme vediet, co sa vlastne stalo... ze narastlo z 94 na 95 nam nic nepovie.... ked prestane vetrat, zas sa zmeni z 95 na 96, to zas pride alarm? uvidime ... dufam. M ________________________________ Od: Observium <observium(a)local.energotel.sk> Odoslané: pondelok 28. júla 2025 14:24 Komu: Kalafus, Miroslav <Kalafus(a)energotel.sk> Predmet: ALERT: [poseidon-4-liko] [counter] [Vetrame] Zmena stavu digitálneho vstupu ALERT Modify<https://observium.energotel.sk/device/device=1774/tab=alert/alert_entry=335…> Alert Zmena stavu digitálneho vstupu Entity Vetrame<https://observium.energotel.sk/device/device=1774/tab=health/metric=counter…> Conditions counter_value isnot 94 (95) Metrics counter_value = 95 Duration 5m 2s (2025-07-28 14:19:03) Device Device poseidon-4-liko<https://observium.energotel.sk/device/device=1774/> Hardware Poseidon2 3268 Operating System Poseidon 3.8.4 Location 4-LIKO Uptime 129 days, 2h 2m 3s counter_graph [cid:zFs647uoRfWbMKGF]<https://observium.energotel.sk/graph.php?type=counter_graph&id=168> E-mail sent to: kalafus(a)energotel.sk E-mail sent at: Mon, 28 Jul 2025 14:24:05 +0200 -- Observium Professional 25.7.14114<https://www.observium.org>

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Fw: UPS 5051,Puchov(10.100.9.78):Utility power has been restored.
by Kalafus, Miroslav 28 Jul '25

28 Jul '25

Vlado, taketo vies urobit, nech mi nechodi? vlastne nikomu z nas... urcite nepojdeme pozerat na UPS do puchova... Dik, M ________________________________ Od: UPS_5051:3-PUPX@energotel.sk <3-PUPX(a)energotel.sk> Odoslané: nedeľa 27. júla 2025 10:21 Komu: ups-alarm <ups-alarm(a)energotel.sk> Predmet: UPS 5051,Puchov(10.100.9.78):Utility power has been restored. Date/Time 2025/07/27 10:21:10 IP 10.100.9.78 System Name UPS 5051,Puchov System Contact 3-PUPX-01/H5783 System Location Puchov poisDovera Status UPS 5051,Puchov(10.100.9.78):Utility power has been restored.

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Huawei VRP - filtering by OS Version error
by sisak＠energotel.sk 17 Jul '25

17 Jul '25

Hello, After update to Observium 25.7.14103 (rolling) (14th July 2025) we see problem with filtering Huawei VRP devices by OS software. If I try to use discovered OS V200R011C10SPC600 (V200R011SPH009) as a filter parameter in result I see "No devices found Please try adjusting your search parameters". I have 7 devices discovered with this software. If I try to use discovered OS V200R019C00SPC500 as a filter parameter I am getting exact number of devices with this OS monitored by Observium. I did a rollback to 25.2.13882 (stable) (6th February 2025) where this problem isn't occurring. Is there some configuration I need to change, to be able to have working filter in new version? Thank you for response.

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Widget Status - exclude "port down"
by Henrik Aarfeldt 09 Jul '25

09 Jul '25

Hi guys, we have been using the payed version af Observium for many years now and are quite happy. Our Status widget has changed recently, and it now includes "port down" which is messing with our view. Many ports is down (which is ok), and they have recently been added to the widget. I hope the widget can be modified to exclude "port down" - how to do that ? The widget normally only shows down devices and when devices was reboot'd. I have tried to add the widget, and it seems to be called "Status Table (Old)" TIA. Best regards, Henrik Aarfeldt. ________________________________ Region Hovedstaden anvender de personoplysninger, du giver os i forbindelse med din henvendelse. Du kan læse mere om formålet med anvendelsen samt dine rettigheder på vores hjemmeside: www.regionh.dk/persondatapolitik

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disable notifications during a specific time
by Raphael Pierazzi 08 Jul '25

08 Jul '25

Hello, I would like to disable notifications from specific devices during a specific time range. I don’t see how to do it. I’m using the Professional version. Thank you for your help. Raphael (AZ France)

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SNMP Location Error
by enrique＠commsunlimited.com 07 Jul '25

07 Jul '25

I keep getting an EMPTY Site Address on the Device Location the link is like this http://10.0.10.240/devices/location_text=%22%5BEMPTY%5D%22/ How can I remove that entry there are no devices on that address

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observium behind a nginx reverse proxy
by pra 07 Jul '25

07 Jul '25

<div style="font-size: 10pt; font-family: Verdana,Geneva,sans-serif"> Hello i m trying to access to observium under a reverse proxy , but after login i have a page with some unauthenticated as token is not get vm with observium OS : DEBIAN 12.11 observium version : CE 24.12.13800 apache version : Server version: Apache/2.4.62 (Debian) Server built: 2024-10-04T15:21:08 Server's Module Magic Number: 20120211:134 Server loaded: APR 1.7.2, APR-UTIL 1.6.3, PCRE 10.42 2022-12-11 Compiled using: APR 1.7.2, APR-UTIL 1.6.3, PCRE 10.42 2022-12-11 Architecture: 64-bit Server MPM: Server compiled with.... -D APR_HAS_SENDFILE -D APR_HAS_MMAP -D APR_HAVE_IPV6 (IPv4-mapped addresses enabled) -D APR_USE_PROC_PTHREAD_SERIALIZE -D APR_USE_PTHREAD_SERIALIZE -D SINGLE_LISTEN_UNSERIALIZED_ACCEPT -D APR_HAS_OTHER_CHILD -D AP_HAVE_RELIABLE_PIPED_LOGS -D DYNAMIC_MODULE_LIMIT=256 -D HTTPD_ROOT="/etc/apache2" -D SUEXEC_BIN="/usr/lib/apache2/suexec" -D DEFAULT_PIDLOG="/var/run/apache2.pid" -D DEFAULT_SCOREBOARD="logs/apache_runtime_status" -D DEFAULT_ERRORLOG="logs/error_log" -D AP_TYPES_CONFIG_FILE="mime.types" -D SERVER_CONFIG_FILE="apache2.conf" host config : SetEnvIf X-Forwarded-Proto "https" HTTPS=on ServerName observium.pra.rip DocumentRoot /opt/observium/html SetHandler application/x-httpd-php Options FollowSymLinks AllowOverride None DirectoryIndex index.php Options Indexes FollowSymLinks MultiViews AllowOverride All Require all granted Header always set Strict-Transport-Security "max-age=31536000 ; includeSubDomains; preload" vm with nginx reverse proxy OS : DEBIAN 12.11 nginx version : 1.22.1 nginx config location / { proxy_pass https://observium.pra.rip; proxy_http_version 1.1; proxy_buffering off; # Forward headers proxy_set_header Host $host; proxy_set_header X-Real-IP $remote_addr; proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for; proxy_set_header X-Forwarded-Proto $scheme; proxy_set_header Upgrade $http_upgrade; proxy_set_header Connection $connection_upgrade; #proxy_pass_header Set-Cookie; #proxy_cookie_path / /; proxy_set_header Cookie $http_cookie; } location ~* \.(css|js|png|jpe?g|gif|svg|woff2?|ttf|ico)$ { proxy_pass https://observium.pra.rip; proxy_cache_valid 200 1h; proxy_buffering off; access_log off; } location /rrd/ { proxy_pass https://observium.pra.rip; proxy_buffering off; } session : ls -alh /var/lib/php/sessions/ total 24K drwx-wx-wt 2 www-data www-data 4,0K 3 juil. 11:42 . drwxr-xr-x 4 root root 4,0K 10 févr. 2022 .. -rw------- 1 www-data www-data 386 3 juil. 11:38 sess_0fsi1vaqlf1i5mugqorbjlp406 -rw------- 1 www-data www-data 260 3 juil. 11:55 sess_77ke2t0qmh7oblc2a5cpthb5ca -rw------- 1 www-data www-data 314 3 juil. 11:55 sess_bb5ldiapf9cduuq3sdimjcor89 -rw------- 1 www-data www-data 260 3 juil. 11:47 sess_tb76ik3uh5v3m2a1594vcditho cat /var/lib/php/sessions/sess_77ke2t0qmh7oblc2a5cpthb5ca starttime|i:1751533673;auth_mechanism|s:5:"mysql";requesttoken|s:64:"2d66205c8928de04e12ef2c8b0cfbab3b6233b52c7e84e7718679abd4cb6fc2f";ua|s:32:"ca86b008fc3e2c3d301606d50a2f120e";theme|s:5:"light";mode|s:5:"light";PREV_REMOTE_ADDR|s:22:"2a01:e0a:1ef:7591::203"; you can see the screenshot observium_behind_reverse_proxy.png at https://nxt.pra.rip/s/KMBojmYpHb2Z8KE info with and without : #proxy_pass_header Set-Cookie; #proxy_cookie_path / /; => give the same result / issue => no problem with dns , i use views (internal name is the observium server , reverse proxy have an other name, external name observium pointing to reverse proxy, observium server is unknown) What is wrong in my config ? thank you for your help pra </div>

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is Jira down?
by Tony Guadagno 04 Jul '25

04 Jul '25

Is it just me or is the Jira server down? I was able to get on it this morning, but now I get this: [cid:image001.png@01DBEC16.DE6C5980] Tony

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Account issues or server side problem?
by noc.digital＠iddinkgroup.com 04 Jul '25

04 Jul '25

Hi Team, we are trying to checkout from the svn repo and get an authentication error, accessing the customer portal throws: Database connection problem.SQLSTATE[08004] [1040] Too many connections As yesterday multiple problems where posted on this mailing list, we assume something is broken?

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sensors and devices up down false alarms
by Simone Montagnani 30 Jun '25

30 Jun '25

In the last months I'm starting to get some issues I cannot debug well . I have some alert of devices up&down that are not really going down even at ping check. I'm sure that there are no network issues as we are talking about near switch devices, I'm starting to think that I need to debug if our observium is starting to "saturate" and the performance get poor. is there something I can check to find if we need to tune observium ? Or best practices tI can use ? CPU occupation graphs are kind of weird, processors occupation is different between Processors and Detailed Processors graphs : any idea is welcome Best Regards Simone

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syslog aruba cx
by Arnoldo Vidal Bravo 22 Jun '25

22 Jun '25

hi, we have a 645 device's comunication, almost 69 device's are Aruba-CX and syslog shows [image: image.png] in the picture not shows logs on the device Aruba JL675A (6100 48G Class4 PoE 4SFP+ 370W Switch), but CLI shows [image: image.png] the config on aruba says logging X.X.X.X ....it's ok? other device's shows information (but not all) -- Saluda cordialmente

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Help with snmp polling
by zank＠minicom.si 20 Jun '25

20 Jun '25

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Install Script on Debian 12 error with mysql fix
by Bryan Fields 08 Jun '25

08 Jun '25

I just ran the install script on debian 12 as I'm rebuilding our server. I let it install mysql via the script and it died out as mysql was unable to start. I had to manually install the following packages: mariadb-plugin-provider-bzip2 mariadb-plugin-provider-lz4 \ mariadb-plugin-provider-lzma mariadb-plugin-provider-lzo \ mariadb-plugin-provider-snappy The errors showing these were missing: > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_bzip2=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_lz4=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_lzma=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_lzo=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] /usr/sbin/mariadbd: unknown variable 'provider_snappy=force_plus_permanent' > mariadbd[1605]: 2025-06-08 5:48:20 0 [ERROR] Aborting > systemd[1]: mariadb.service: Main process exited, code=exited, status=7/NOTRUNNING Once I did this, it came up and works. -- Bryan Fields 727-409-1194 - Voice http://bryanfields.net

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phantom sensor and status alerts
by Tony Guadagno 30 May '25

30 May '25

Hi, I am running pro version [cid:image001.png@01DBD0A7.1BDDACF0] today, I saw there were a couple of status alerts and a sensor alert...however, when I click on these links, those alerts are not listed, only the warning is listed.... I think this was working in the past....can someone explain why it indicates sensor and status alerts but does not list them anywhere? Thanks in advance [cid:image002.png@01DBD0A7.1BDDACF0]

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RAM needed per number of ports
by Arnoldo Vidal Bravo 27 May '25

27 May '25

To update a server for Observium, we want to estimate the amount of RAM needed based on the number of ports. We have 30,000 ports on 650 devices. 28,000 ports are ignored (user only). We're interested in monitoring 2,000 ports. Can you confirm if 8GB of RAM will be sufficient? Or should we consider more RAM? -- Saluda cordialmente

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New Implementation
by rudym88＠hotmail.com 21 May '25

21 May '25

Good day, We are considering purchasing Observium, either the Professional or Enterprise, and would like to know if it will meet our specific requirements. 1 - Will we be able to monitor the following vendors: Sonicwall, APC, Granstream (switches, PBX), Ubiquity, Netgear switches, Dell, servers, and workstations? 2 - Due to some required pro-activity monitoring, we use syslog. Can Observium handle syslog. (e.g. we need to be notified as soon as a port goes down instead of waiting for the polling cycle) 3 - We need to have the system send an alert to our ticketing system. Does Odservium send one alert per email, or does it group all the alerts into a single email? Looking forward to a reply to move forward. Thanks Rudy

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Removing questions in Observium forum/personal info
by scott.brucher＠nelsongp.com 17 May '25

17 May '25

I asked a question with my work email and of course forgot to remove my signature. How do I remove all my information? Getting a lot of BOT and sales calls.

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Missing include /opt/observium/includes/alerting/syscontact.inc.php
by Tony Guadagno 12 May '25

12 May '25

Hi, today I noticed that my syscontact email is not getting sent on alerts. Other contacts get the emails but not the syscontact. I used the test_alert script and got this output: ./test_alert.php -c 1 Observium 25.5.14009 Test Alert Notification o Missing include /opt/observium/includes/alerting/syscontact.inc.php when I look, this file is not present * I am using Observium 25.5.14009 (stable)<https://www.observium.org/> Anyone know whats going on here? Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg(a)guadagnoconsulting.com<mailto:tonyg@guadagnoconsulting.com> [cid:image001.jpg@01D84DD6.FC9912E0]

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Migration went wrong / Windows SNMP Service detection not working
by IT 09 May '25

09 May '25

Hello, i am quite new to the administration of Observium. The old admin is out of reach and gone. I tried the migration process like described. Old Server: Ubuntu 22.04.5 LTS with Observium 25.2.13882 (stable) New Server: Ubuntu 24.04.2 LTS with Observium 25.4.13987 (stable) The Migration seems to be not 100%. Problems: 1. Only 10 of 43 Probes have been migrated 2. After re-adding some check_ping probes I stumbled across the folder /usr/lib/nagios/plugins The folder was empty Checked the old Server; full folder Copied the hole folder to the new Server. Check_ping now possible and working 1. Check_snmp_win is still not possible. Started the old server; still able to check the Windows services How can I check, what's wrong with my new Server and the Windows Service Check? GVB

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Proxmox support
by Marco Bungalski 29 Apr '25

29 Apr '25

Is there a plan for Observium to support Proxmox? This also includes the display of individual VMs, as is done with VMware. Best Regards, Marco

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Wrapper discovery misbehaving
by Milton Ngan 18 Apr '25

18 Apr '25

I am running multiple pollers, and we just noticed that the discovery of new hosts is not doing what we would expect when trying to partition the workload. Instead of doing a third of the new hosts, it does a third of all the hosts, essentially doing a full discovery, which is causing some our PDU’s to get overloaded, since they are being hit by 3 parallel discoveries and also possibly a poll at the same time. /opt/observium/observium-wrapper discovery --host new -i 3 -n 0 If I remove the -i and -n options, then it does what I would expect, although it is not distributed, which isn’t a problem because the number of new devices should be pretty small. So the --host and the -i and -n options appear to be mutually exclusive, which isn’t stated in the help at all.

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Netstat Missing
by observium＠lsl-technology.com 17 Apr '25

17 Apr '25

If I look at the list of devices, when I select any of the network devices and select Graphs, the dropdown menu has an item called NETSTATS ... This item is not available if I select a VM or a server and select Graphs. How do I view network stats on any of my server devices, be them VM or physical server? Thanks Lawrence

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Send email alerts only for some checkers, not all of them
by Silvio del Val Hinojal 11 Apr '25

11 Apr '25

Hello, First of all, congratulations for your great product :) I have been searching this the forum but I can't find an answer for this :( We are currently using Observium Pro v18.10.9500. I'm trying to configure emailing so that I would like to be notified on some alerts generated by some of the alert checkers but not all of them, but I'm not able to do it :( Currently I'm receiving email alerts from all of my checkers. This is my current "config.php": // Set up a default alerter (email to a single address) // $config['email']['default'] = ""; // $config['email']['default_only'] = TRUE; $config['email']['from'] = "< I omit this part, this is our current email, this is working >"; $config['email']['smtp_host'] = "< I omit, our SMTP email server >"; $config['email']['backend'] = "smtp"; // Mail backend. Allowed: "mail" (PHP's built-in), "sendmail", "smtp". $config['email']['smtp_timeout'] = 30; We have only one contact with our destination email address and we have associated only 4 of 7 defined alert checkers, but we are currently receiving email notifications from all of them. Thank you very much [cid:image001.png@01D03B1C.E8E96F80]<http://www.pandasecurity.com/spain/> Silvio del Val Systems Engineer - Panda Security +34 944 343 728 silvio.delval(a)pandasecurity.com<mailto:silvio.delval@pandasecurity.com> pandasecurity.com<http://www.pandasecurity.com/> This e-mail contains confidential information owned by Panda Security. Any such copy, or use, or distribution or disclosure of its contents is strictly forbidden. Please notify us immediately at our phone number (+34 94 425 11 00) if you receive this e-mail and are not its consignee, and then delete this message from your system without copying it, distributing it, or disclosing its contents P Before printing this message, please make sure it is really necessary

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